A show where we learn about and share everything concerning long range shooting and custom rifle building. To support the show don't forget to visit our Patreon Page, We really appreciate all the members who help support the show. Brought to you by Wolf Precision, Inc. and your host Jamie Dodson. Visit out website at www.wolfprecision.net
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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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Humans of CX is a podcast on a mission to have conversations with the world's leading customer experience experts to help CX professionals humanize their approach, placing empathy at the center of the experience.
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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
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A show about design in Magic: the Gathering. Each week we cover both official cards and custom cards made by the community. The weekly design challenge gives you the opportunity to make it on the show! Hosted by Tim, Juliet, Kayiu and Markus, with guests! Music used with permission: https://www.youtube.com/user/daleculp
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Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
Dr. Joseph A. Michelli
New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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The Challenge Fandom Podcast brings you real-life discussions with your favorite MTV Challengers combined with Roundtable sessions, listener appearances, custom Challenge fantasy games, highlight videos, and much more. So make sure you're following us everywhere for full access to all of our content. Support this podcast: https://podcasters.spotify.com/pod/show/thechallengefandom/support Hosted on Acast. See acast.com/privacy for more information.
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The best companies are the ones that make it incredibly easy, and delightful, to do business with. It’s seamless, frictionless, intuitive. It’s not just a better experience, they’re actually disrupting our very notion of what consumers should be able to expect from companies. You see, Aussies and Kiwis are a hard bunch to please - we have some of the highest customer experience expectations in the world. And luckily for us, our homegrown businesses know this. This season on HubSpot's Unconve ...
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The CX Leader Podcast provides insights for customer experience (CX) and experience management (XM) leaders to improve their business results by unlocking the potential of their customer experience, helping their customers and prospects want to do more business with them. The CX Leader Podcast is produced by Walker, an experience management consulting firm that helps companies accelerate their XM success.
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The Ecom Show is the official podcast of Budai Media hosted by Daniel, the founder of our team. Great discussions with the most successful eCommerce people—from owners to digital marketers. Let's learn some e-commerce hacks from industry experts. Hosted on Acast. See acast.com/privacy for more information.
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At RE/MAX Results, we think differently. We believe the Sales Executive is the customer, and we are proud to work with the highest producing sales executives in the country. This podcast will share their stories, their purpose, and their strategies to becoming market leaders in Minnesota and Western Wisconsin. Welcome to the Results-Driven Podcast
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Each week, the What It Means podcast invites Forrester analysts to discuss the latest trends and challenges to help business and technology leaders make bold decisions and become truly customer-obsessed. Topics range from tech-driven innovation and CX design to B2B buying trends and marketing planning.
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Four business-owning entrepreneurial knuckleheads chew the fat on the sometimes murky, always quirky, world of UK and Irish personal finance.
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The Partnership Economy explores the power of partnerships through candid conversations and stories with industry leaders. Our hosts, David A. Yovanno, CEO and Todd Crawford, Co-founder, of impact.com, unpack the future of partnerships as a lever for scale and an opportunity to put the consumer first.
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Welcome to The Global Xperience. We'll be immersing you in the dynamic world of Customer Service and Collections. You will gain access to the secrets of success in the world of customer and employee experience through conversations with keynote speakers, industry mavericks, and CX and debt collections experts and influencers. Every episode will feature thought leaders, celebrities, advocates and ambassadors in all things experience. Stay tuned, and hit that subscribe button to stay up to dat ...
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READY TO GROW? It’s time to turn your blog into a thriving business and The Blogger Brunch is here to help! Join blogger and marketing coach, Rhonda Jenkins, as she shares easy-to-digest, actionable steps in every episode, covering everything from content planning, to marketing, to pitching and negotiation! It’s time to step into the life and business that you have been dreaming of!
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The Chemical Show: Executive Interviews on Leadership, Sustainability, Supply Chain, Digitization, Customer Centricity and more and key trends
Victoria Meyer
Welcome to The Chemical Show™, where chemicals mean business. Featuring interviews with industry executives, you’ll hear about the key trends impacting chemicals and plastics today: growth, sustainability, innovation, business transformation, digitalization, supply chain, talent, strategic marketing, customer experience and much more. Episodes are published every Tuesday. Hosted by industry veteran Victoria Meyer, The Chemical Show brings you the latest insights into the industry. You will h ...
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Offroad personality George Hammel talks with the Industries leading drivers, racers, enthusiasts, and more about Racing UTV’s, Building cars, Sponsorships, Exploring North America Offroad, and love for the Dirt!!! Special guests each week in studio and calling in. Awesome giveaways and discounts to our listeners.
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Bringing Together Local Businesses & Neighbors.
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The Professional Rule Breaker is a business podcast where Kathy Walterhouse talks with today’s most successful entrepreneurs that have gotten to where they are by thinking outside the box and ripping up the rule book. On the podcast she will have conversations that give you behind the scenes secrets to INSPIRE you the entrepreneur, the side hustler to take action and succeed in your business.
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Average guys with an above average passion for archery
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Welcome to Dino Plumbing & Service Pros, the premier plumbing, HVAC, and electrical contractor located in the heart of St. George, UT. Catering to both residential and commercial clients, we set the industry standard with our unwavering commitment to quality and customer satisfaction. Boasting over 42 years of combined personal experience within our core team, we possess the expertise required to solve even the most challenging of service issues. At Dino Plumbing & Service Pros, we stand out ...
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Long conversations with high performance people in the motorsports industry. Hosted by Ken Bjonnes of Palm Beach Dyno
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The Gearbox Podcast brings on industry professionals to explore the day-to-day operations of owning and operating a shop. From common frustrations to industry-wide shifts, this podcast covers it with fun and insightful conversations.
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Welcome to The Transaction. From ABM to PLG, from MEDDIC to MEDDPICC, the world of business is constantly evolving. We’ll cover the who, what, where, when, why and most importantly how you get… The Transaction. Hosted by Craig Rosenberg and Matt Amundson. Presented by Ringmaster Conversational Marketing, the go-to branded podcast team. To discover how your company can leverage B2B podcasts to deliver outsized ROI, visit ringmaster.com.
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The story of items bought and sold by a modern day treasure hunter
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The National Association of Landscape Professionals, Young Professionals Network Podcast powered by STIHL. The best podcast for the Green Industry! Each week our hosts and guests discuss the topics that matter most for landscape professionals, including career advancement, hiring, professional development, retention, sales, operations, and more! Growing in the Green Industry is produced by NALP's Young Professionals Network. Learn more at www.landscapeprofessionals.org/youngprofessionals
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Join us to talk all things workplace culture. We'll discuss topics such as how to create a positive environment and foster a culture of collaboration. Plus, we'll explore how staying connected with employees improves customer loyalty. Come along for the ride and join us! You won't want to miss it!
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Exploring the wonderful world of quality footwear, how it’s made, and all the things we love about it.Check out Stitchdown.com for shoe and boot reviews, interviews with industry titans, profiles, release info, and more.
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The MRX Lab from FlexMR explores new and novel conversations from the fringes of the market research & consumer insights industry in 10 minutes or less.
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Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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This is for you if you want to: • Do better work. • Deal with uncertainty and the unknown. • Be at the forefront of innovation and tech. ggutt.substack.com
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Looking to build great digital products? Join us as we explore everything from product strategy and user experience to emerging technology and customer behavior, all while giving you the inside scoop on modernization techniques and building a top-notch product culture.
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"The Ambitious Groomer," hosted by Denise Heroux and featuring special guests, is a podcast dedicated to empowering grooming business owners. Through insightful discussions and problem-solving sessions, the podcast aims to provide a supportive platform where groomers can address challenges, brainstorm solutions, and design effective business strategies. Denise Heroux, along with ordinary entrepreneurs as guests, shares valuable insights, tips, and tools to help grooming business owners navig ...
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The Value Growth Podcast is dedicated to educating and inspiring business professionals about the multifaceted aspects of strategic planning and value growth. By blending knowledge with practical advice and real-world examples, the Value Growth podcast equips listeners with the tools and confidence to drive their businesses toward long-term success and value maximization. Whether you're an established business leader, an aspiring entrepreneur, or a professional in the field of business growt ...
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Uncover the deeply human aspect of working. Join Jeff Hunt, GoalSpan CEO and longtime business consultant, as he interviews guests who help us learn to embrace the value of human capital in new ways. Explore how to better the world of work for humans and rediscover the most important asset we have in the workplace – Human Capital.
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My name is Andy Davis and I am the host of the Inside Data Centre Podcast. On this podcast I will interview the people working in the data centre sector across the globe and tell their stories.. How did they first enter the sector? How have they developed their career? What are the challenges faced by the industry as it rapidly expands? What advice can they give others looking to work in the sector? If you work in the data centre sector, or you want to work in the sector, then this is the po ...
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TWC Talks is THE PLACE to go and hangout with Mike Walker and Taylor Welch, if you are any of the following: A consultant, educator, coach, practictioner, or strongly desire to go down any of these routes in the near future. In every episode, Mike and Taylor will discuss individual topics covering the biggest issues for consultant etc., the latest changes and trends to what's happening in the world of consulting and education, and most importantly How to think BIG and pave your path towards ...
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Explore real-life strategies, growth hacks, and proven marketing advice through powerful interviews with top leaders and retailers in the retail industry. Join Ashley Alderson, the Founder of The Boutique Hub, as she talks with retailers, boutiques, wholesale brands, vendors, and industry insiders. Discover the invaluable secrets that have propelled companies to success while maintaining a healthy balance between life and business. Embrace the spirit of Community over Competition, and uncove ...
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Business Growth Talks podcast is created and hosted by Mark Hayward. In this show we talk about how to grow a business in the Growth Stage. The growth stage is often marked by rapid developments, increased revenue, and an escalating customer base. In each episode we talk to entrepreneurs and business owners who have grown businesses and we cover topics like scaling processes, market expansion, financial management, human resource and talent development, and customer retention. If you are l ...
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Our lives change when we become parents. Of course, we experience the joys and challenges of parenting, but we go through profound changes on a personal level too. Parenthood is all about exploring these personal challenges we feel as adults. Hosted by relationship coach, successful businesswoman and mother of two, Leonie Akhidenor, Parenthood focuses on the heart-warming, exhausting, frustrating and exhilarating lives of parents. Each week Leonie meets with parents, parenting professionals ...
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Showcasing individuals and organisations that create people-focused workplace cultures to help it become the norm rather than the exception. A mix of interviews, case studies and solo episodes. Inforamtive and practical to help companies reach new heights by focusing on their people instead of just the sales numbers.
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The SaaS Podcast - In-depth interviews with proven entrepreneurs and startup founders. Actionable insights to help you build, launch and grow your SaaS business
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My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair. After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry. So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.
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Looking to explore the intersection of AI and journalism? Influential thought leaders in the industry join data scientist and media entrepreneur, Nikita Roy, each week to explore what's next with AI and its implications for the media landscape. In each episode, industry experts discuss how automated newsrooms have the potential to change journalism and uncover opportunities to optimize workflows and increase efficiency without compromising journalistic integrity. Hosted on Acast. See acast.c ...
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167 | IG CHALLENGE: Turning Followers Into Customers (how to make sales!)
12:09
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SALES is why we are here! Let’s wrap up our IG Challenge with today’s episode all about converting followers into customers and two methods that will work for you! Grab your free content planner here! Follow and tag me on IG: @thebloggerbrunch Find show notes and more resources at thebloggerbrunch.com. If you enjoy this episode, leave a review or s…
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Richel Martinsen: Resilience in Real Estate - Founding Ace Solutions Title Group, Navigating Personal Challenges, and Enhancing Customer Connection Across Five States
27:47
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Send us a Text Message. What happens when a driven professional navigates the complexities of the title insurance industry while facing personal adversities head-on? Join us as we chat with Richel Martinsen, CEO of Ace Solutions Title Group, who shares her inspiring story of founding her own company and expanding her operations across five states. …
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The What Sold Podcast - Episode 40 - Challenging Customer Interactions (and How to Find eBay Customer Support)
37:55
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In this episode of the What's Old Podcast, Brandon and Matt delve into the intricacies of reselling, particularly during the summer months when business can be unpredictable. Matt shares his current experience in a high-fulfillment period with low-value sales and discusses the challenges associated with packaging and shipping varied items. He highl…
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Future of Green Methanol: Challenges and Opportunities with Eric Bober - Ep 170
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Discover why methanol has become the number one alternative fuel for ships ordered in 2023 and how the race for environmentally improved methanol is shaping the future of the chemical industry. Eric Bober, Senior VP at NexantECA, joins host Victoria Meyer on The Chemical Show® to dive into the evolution of green chemicals, the urgent demand for sus…
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Owning Peace of Mind - Everyone is Responsible for Customer Calm (Part 2 of 2)
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In this episode, Dr. Michelli continues to delve into the vital role of "peace of mind" in shaping superior customer experiences. Building on previous insights, he outlines actionable strategies that businesses can implement to enhance customer ease, drive loyalty, and distinguish themselves from the competition. Dr. Michelli discusses the importan…
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404: Perseverance in SaaS: Navigating Pivots, Exits, and New Ventures - with Jake Stein
1:07:29
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Jake Stein is the co-founder and CEO of Common Paper, a platform that provides standardized contracts and contract management software for B2B software companies. Show Notes: https://saasclub.io/404 Join Email List: Get weekly SaaS learnings, new podcast episodes, and actionable insights right in your inbox: https://saasclub.io/email/ Join Communit…
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The True Value of People in Business with Dave Bookbinder - Episode 103
31:21
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‘’The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. You'd better get the human capital part right. ’’ I'm super excited to welcome my friend, Dave Bookbinder, to the show today. Dave is a valuation guru, bestselling author, and host of the top-rated show "Behind th…
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Mastering Customer Communication in Auto Repair with David Boyd
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In this episode, Jimmy Purdy sits down with David Boyd to cover effective communication in the automotive industry. David emphasizes the importance of consistent and genuine customer interactions, highlighting how call coaching can significantly improve service quality. They also explore the challenges of balancing customer expectations with diagno…
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Johnny Campbell - 11x Baja Champion - Bella's Corner
1:23:16
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What makes a legendary racer tick? Baja legend Johnny Campbell joins us for an unforgettable milestone on Episode 9 of the Dirt Life Show. With 11 Baja 1000 wins and five Baja 500 victories under his belt, Johnny shares his journey from racing icon to mentor, reflecting on his storied career with Honda and his own team, JCR Honda. This episode is p…
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Is AI Making Employee Burnout Better Or Worse?
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AI has been portrayed as both the solution to and the cause of employee burnout. Which is it? In this episode, VP and Principal Analyst J. P. Gownder and Senior Analyst Jonathan Roberts describe the impact of AI on employee burnout.By Forrester
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The Balance of Productivity and Summer Motivation
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In this host episode of Growing in the Green Industry, Brett and Skyler talk discuss the challenges ofmaintaining productivity and motivation during the summer season. Brett emphasizes the importance of finding a balance between work and personal time,while Skyler expresses struggles with feelings of guilt for investing time in self-improvement. Th…
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Natali Helberger: Audience-Centric Approaches to AI Ethics in Media
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Natali Helberger, Professor of Law and Digital Technology at the University of Amsterdam, joins host Nikita Roy to explore the complex ethical landscape of AI in journalism. In this conversation, they discuss everything from recommendation algorithms and filter bubbles to the EU AI Act and the future of responsible AI adoption in media. Recognized …
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SOLO Ep - The time I lost my voice hours before being on US CNBC Day-time TV
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I just got back to NYC from Florida and I’m excited to give you updates. I spent the day in Florida filming on day time TV and speaking all things parenthood. It would only be fair that I immediately jump on the pod and fill you all in on my behind the scenes thoughts. So this is another unfiltered episode where I chat all things: 🎙 Having no voice…
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10 - Elevating Your Business with Credibility: Lessons from a Global Expert with Mitchell Levy
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In this episode of the Value Growth Podcast, your host, Ken Sanginario, interviews Mitchell Levy. Mitchell shares insights from interviews with thought leaders, highlighting ten core values of credibility, particularly integrity, and offers practical strategies for enhancing personal and professional credibility. Mitchell critiques the traditional …
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168 | Get the Life You Want! Do This to Refresh Your 2024 Vision
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It’s not too late to have the best year of your life. Here are the 5 things to do NOW to refresh your vision and make 2024 count. GRAB YOUR GOAL MAPPING TEMPLATE + FREEBIE HERE! Follow and tag me on IG: @thebloggerbrunch Find show notes and more resources at thebloggerbrunch.com. If you enjoy this episode, leave a review or screenshot this episode …
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We're making good on June's "Halfway There" and designing cards to go with our favorite submissions from that challenge! Finding the right balance of flavor, deckbuilding, and explosive commander fun is a big challenge! Join our Discord: https://discord.gg/t88Vpwh Show Notes: https://beaconofcreation.com Music by Dee Culp…
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Revolutionizing Customer Experience with AI | Declan Ivory
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Send us a Text Message. Episode Summary: In this episode we sit down with Declan Ivory, VP of Customer Support at Intercom, and with extensive experience in leading customer support operations, Declan shares his expertise on integrating AI into customer service to create more meaningful and efficient customer interactions. Key Highlights: AI Co-Pil…
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The What Sold Podcast - Episode 42 - How to Price Items and Baseball Cards. Lots of Baseball Cards
41:08
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In this episode of the What's Old Podcast, Matt and Brandon discuss the challenges of managing a family and a reselling business during a busy summer. They explore the nuances of pricing items accurately, factoring in costs, market demand, and selling timelines. Touching on topics such as item storage, sales strategies, and the intricacies of deali…
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Unlocking the Mystery of The Red Moon – Adam Hays – Team 200
1:16:06
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The Bowhunter Chronicles Podcast – Episode 313 – Unlocking the Mystery of The Red Moon – Adam Hays – Team 200 On this episode of the Bowhunter Chronicles podcast Adam sits down to talk with owner of the Red Moon Guide and creator of the Team 200 outdoor program Adam Hays to discuss how animals not just whitetail deer act when the moon is in differe…
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Balancing Efficiency and Satisfaction in Customer Support
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In our latest episode of Customerland, Dr. Ori Faran, CEO of CallVu, dives into the vital role of agility and cost efficiency, especially for smaller companies looking to thrive in the competitive landscape. In our second segment, we get into the nitty-gritty of measuring customer experience success. Ori breaks down essential metrics like success r…
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Joshua Green: Bridging Tech Expertise with Leadership Excellence - From High-Performing Tech Roles to Mentoring Managers and Community Growth Insights
27:18
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Send us a Text Message. What happens when a tech industry expert transitions into leadership development? Join us as we sit down with Joshua Green, the visionary founder of Steps to Leadership, who shares his incredible journey from tech to leadership mentoring. Joshua’s firsthand struggles in moving from a high-performing tech role to a novice man…
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#277 Liza Roeser from Fifty Flowers: Building an 8-Figure Floral Empire
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Hello and welcome to episode 277 of The Ecom Show, your go-to podcast for all things ecommerce! I'm your host, Daniel Budai, and I'm thrilled to have you join us today. As always, we're here to delve into strategies, tactics, and insider tips to elevate your ecommerce game. Don’t forget to subscribe and share with a friend – we thrive on your suppo…
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As consumers we’ve all interacted in different ways with companies. Sometimes an automated system, online chat, an app on our phones, or even a live human being. But as customer experience professionals, how do we know which channel is the best option and the most preferred by consumers? And how will AI fit into all this? Host Sara Walker welcomes …
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#619: Authenticity and Live Selling in Retail
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Are you curious about what it takes to pivot from one successful business to another? In today's episode, I’m excited to bring you a conversation with Stefania Colucciello, the founder of WEDideas and Coastal Bloom. Stefania’s journey from owning a silk flower business to creating a thriving boutique is nothing short of inspirational. Resources: WE…
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Norm Gieselman from TikTok on Strategies for Efficiency and Customer Service in Automotive Repair, Part 1
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In this episode, Jeff Compton is joined by Norm Gieselman, known as the "Mechanic of the Stars" on TikTok. Norm and Jeff have a conversation about the complexities of managing a car repair business, emphasizing the importance of prioritizing customer needs through effective intake questions. Norm also shares his experiences with resource constraint…
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Role of Venture Capital in Clean Tech Startups with Rob van der Meij of Capricorn Partners
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Wondering how venture capital firms support the clean tech startup ecosystem? Explore the intricacies of sustainable investing and leadership dynamics in the chemical industry with Rob van der Meij, a partner at Capricorn Partners in part 1 of this 2 part series. Host Victoria Meyer delves into Rob's expertise on ESG and impact investing, the vital…
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#78 - "Work/Life Balance & The Art of Abundance with Special Guest Stephanie Wigner"
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In this episode of The Wealthy Consultant Talks Podcast, hosts Mike Walker sit down with special guest Stephanie Wigner. They discuss her journey as a successful chiropractor turned consultant, focusing on how she balances her professional and personal life. Stephanie shares valuable lessons on building a seven-figure business without sacrificing f…
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SOLO Ep - The time I spoke to parents on the streets of NYC and what they told me
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I’m in NYC and bringing you updates from a day of walking the streets speaking to parents. Yes, team, just me, a microphone and videographer tapping randoms on the shoulder and asking them to go deep. In this episode I spill the tea on: 🎙 The most common theme that US parents spoke about 🎙 Thoughts on patience and releasing expectations as parents …
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A Million Cups a Minute: How KeepCup Sparked a Reuse Revolution & Challenged Consumer Behaviour with Abigail Forsyth
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With millions of disposable cups being discarded around the world every minute, Abigail Forsyth OAM, the innovative co-founder of KeepCup, had a simple idea. What if there was an alternative to single-use options? Born out of a desire for sustainability, this iconic Australian brand has revolutionised the way we think about eco-friendly products. A…
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Culture Chat - Building Resilience:the Power of Emotional Intelligence in the Workplace
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This podcast delves into promoting a thriving work environment, with Dr. Nicole Stelter sharing insights on balancing accountability and perfectionism. It highlights the importance of clear expectations, dispelling blame misconceptions, and leveraging emotional intelligence in leadership. It also discusses that influential leaders lead by example, …
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Tech-Savvy Homes: Smart Plumbing and HVAC
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Curious about the true benefits of switching to tankless water heaters and high-efficiency HVAC systems? We're here to clear up common misconceptions and explain how these systems are more about fuel utilization than immediate cost savings. We also talk about the pros and cons of swamp coolers in different climates, particularly focusing on their p…
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Revolutionizing Social Media: How Workverse Aims to Outdo LinkedIn with Eric Eden
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In this episode of Business Growth Talks, host Mark Hayward sits down with Eric Eden, founder and chief marketer at Workverse. With over 20 years in the technology marketing sector, Eric shares his journey, the evolution of marketing, and insightful tactics for business growth during the growth stage. The conversation dives deep into maintaining a …
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Alistair Law, Founder at Vertical Meadow: Living walls on your Data Centre
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Send us a Text Message. On this episode I am joined by Alistair Law, Founder at Vertical Meadow. Alistair is the founder of a unique organization that is bringing living walls to the world of construction. Alistair shares how he started his career and how his passion for biodiversity and nature resulted in the creation of Vertical Meadow. Vertical …
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SOLO Ep - The time I was in New York; thoughts on race, privilege and stereotypes
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I’ve made it to the big apple and what a destination it is. So I’m sharing my observations when it comes to the fine city of New York including: 🎙 Observations on homelessness and personal security 🎙 Nannies out in full force and US maternity leave observations 🎙 Police enforcement and racial stereotypes And so much more… Follow Parenthood on insta…
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In this episode of All Things/MSP, hosts Justin Esgar and Eric Anthony delve into a variety of crucial topics for managed IT services providers. They kick off with a light-hearted discussion on the quirks of ChatGPT's image generation capabilities and transition into more serious matters like MSP pricing strategies. Justin shares a personal anecdot…
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Dive into a riveting conversation with Krishna Raj Raja, the visionary Founder and CEO of Support Logic, as he unveils the game-changing fusion of Customer Success and Support roles in the era of AI. Discover how embracing these changes can revolutionize customer service experiences and empower businesses to thrive in the digital age. Join us for a…
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Five Minute Friday: Are You a CEO or an Entrepreneur?
6:11
6:11
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Do you know the difference between being a CEO and an entrepreneur? Everyone starts their business as an entrepreneur, hustling and DIYing to solve problems and make progress. But eventually, to grow, you need to become a CEO who values systems and processes and understands the relationship between time and money. Today, we’ll discuss how to levera…
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Episode 198 - The #1 way to improve your accuracy, part V
34:45
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34:45
So you want to shoot better? We start into the 22 Creedmoor and use our new rating system to run the numbers for you, the hunter or shooter. We also touch base on some new video hosting policies and introduce you to our new Wolf Pack. Thank you Ken A for a great rating system we are going to use. Please reach out to us for some really cool swag we …
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Navigating Leadership Challenges in Customer Success
31:34
31:34
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31:34
What if you could transform your business operations and customer success strategy simultaneously? Join us as we sit down with Sandeep Dube, the dynamic Chief Operations Officer and Chief Customer Success Officer at Intuit Mailchimp. Sandeep shares his unique career journey, offering insights into how a customer-centric approach transcends function…
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Really Knowing Your Customer with Dave Brock - The Transaction - Ep # 16
46:59
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In today’s episode of The Transaction, hosts Craig and Matt sit down to talk with sales expert Dave Brock. Dave is a well-established sales consultant, the founder and CEO of Partners in EXCELLENCE, and the author of “Sales Manager Survival Guide”. They discuss the pivotal changes required in the sales approach, focusing on customer engagement, win…
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Owning Peace of Mind - Everyone is Responsible for Customer Calm (Part 1 of 2)
4:05
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4:05
In this episode, Dr. Michelli reflects on a profound insight from leadership guru Brian Tracy, emphasizing the importance of setting peace of mind as a primary goal in both life and business. Dr. Michelli explores how consumer skepticism often stems from companies failing to deliver on overambitious promises, highlighting the necessity for business…
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403: OnTheClock: Bootstrapping a $5M+ SaaS Without Talking to Customers - with Dean Matthews
54:32
54:32
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Dean Mathews is the founder and CEO of OnTheClock, a time tracking software that helps small businesses manage their employees' hours. Show Notes: https://saasclub.io/403 Join Email List: Get weekly SaaS learnings, new podcast episodes, and actionable insights right in your inbox: https://saasclub.io/email/ Join Community: SaaS Club is the communit…
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Navigating Hiring Challenges in the Automotive Industry with Jay from Teamtailor
32:36
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In this episode, Jimmy Purdy is joined by Jay from Teamtailor, who delves into the challenges of hiring technicians in the automotive industry. Jay shares his insights on the significance of employer branding and how showcasing a company's culture and values can attract the right talent. Together, they discuss the importance of authenticity in cont…
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