Welcome to Changemakers, a Mastercard storylab series about employees who have become a force for good in local communities. Join hosts Anthony Venutolo and Vicki Hyman in discovering who they are and how they are making a difference in the lives of people around the world.
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Welcome to 'What's Next In,' the new Mastercard podcast that covers trends and topics that affect our lives professionally, personally and globally. "What's Next In" informally explores big ideas and trends from different parts of the business and explains how Mastercard is leading the industry into the future. Hosted by Vicki Hyman, managing editor of the Mastercard Newsroom. She'll discuss with our resident thought-leaders, experts and employees how Mastercard is helping shape the future a ...
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What's Next In: What’s on tap for in-store checkout?
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From swipe to dip to tap to smile? On the podcast "What's Next In," Mastercard’s Jennifer Marriner and Dennis Gamiello discuss with host Vicki Hyman the evolution of physical checkout, from the zip-zap machines of yore to today’s tap and go revolution and beyond, including the rise of biometric-powered payments in store. Looking ahead, they discuss…
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What's Next In: Why cyber scams are on the rise
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With rise of advanced technology, fraudsters are tricking consumers out of more money than ever before, through more channels than ever before: emails, texts, social media, phonecalls. In just the U.S., consumers reported losing more than $10 billion to fraud in 2023, a record — and many people are too embarrassed or ashamed to report they’ve been …
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What's Next In: Rapper Stix on the ‘gift’ of growing up in Watts and giving back
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In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman talks with Brandon “Stix” Salaam-Bailey, the Watts-born-and-bred hip-hop artist who is the force behind the ThinkWatts Foundation, the nonprofit delivering an ever-expanding range of programs — from weekly food…
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What's Next In: Entering the era of empathic AI
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In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Einat Haftel, the chief product officer at Dynamic Yield, the AI-powered experience operating system that helps companies build hyper-personalized digital experiences with great agility and speed. An…
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What's Next In: Going inside of the AI Garage
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In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Nitendra Rajput, senior vice president and head of Mastercard’s AI Garage, which applies AI at scale across Mastercard, developing new algorithms and collaborating with teams to design and develop ne…
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What's Next In: Building the digital rails to go the last mile
27:15
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In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Mastercard's Tara Nathan, the founder of Community Pass, a digital infrastructure that increases access to critical services including healthcare, agriculture and micro-commerce for people in underse…
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What's Next In: Taking a quantum (computing) leap forward
27:56
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In the latest episode of “What’s Next In,” Mastercard’s podcast that informally explores technology, innovation and ideas, host Vicki Hyman chats with Steve Flinter, vice president for artificial intelligence, machine learning and quantum computing at Mastercard, and Murray Thom, vice president of quantum business innovation at D-Wave, the British …
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What's Next In: How India is embracing digitization
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Today, there are more real-time digital transactions in India than the U.S., China and Europe combined. That’s a testament to the country’s enormous size — it recently passed China to become world’s most populous nation — but even more so, it’s a testament to the country’s embrace of digitization. In the latest episode of “What’s Next In,” Masterca…
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What's Next In: Making data work harder in Atlanta to mint opportunities for all
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Atlanta routinely makes the “best cities” lists — best places for creatives, best places to start a business, cities with the most Fortune 500 company headquarters, and, most recently, it topped Money magazine’s annual “Best Places to Live” ranking. But Atlanta also finds itself at the top of a far less vaunted list: It ranked first for income equa…
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What’s Next In: How AI is making payments safer and simpler — and what’s next
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Long before generative AI began capturing the public’s imagination, Mastercard has been harnessing AI to help financial institutions and other businesses make smarter decisions — from spotting fraudulent transactions to enabling seamless onboarding for cardholders and merchants to identifying fraud, waste and abuse in health care claims. In the lat…
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What's next In: Is cryptocurrency regulation the key to crypto innovation?
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“In the end, I'm hoping that one day digital assets will actually become boring. And that's actually one of my aspirational goals.” Of all the virtual ink spilled on the crypto economy, particularly in recent weeks, no one is accusing it of being boring. But that’s what Linda Jeng, the chief global regulatory officer for the Crypto Council for Inno…
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What's Next In: How to make the crypto economy simple and safer
19:26
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In the crypto economy, the last few years have been a period of innovation, experimentation and more than a little trepidation. The value of the crypto market skyrocketed to nearly $3 trillion before tumbling again; non-fungible tokens seemed to arrive out of nowhere to capture the imagination of artists, collectors and brands; and blockchain-based…
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What's Next In: With great data comes great responsibility
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Data is more valuable than ever – which means, more than ever, it needs to be protected. From the rise of open banking, which enables people to share their financial data to access more choice and better experiences, to the growing desire of companies across industries to harness data to make smarter decisions and create new revenue streams, data s…
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What's Next In: How to inspire girls to pursue STEM careers
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Susan Warner and Abena Danso-Manu both developed a love for STEM from their mothers. Danso-Manu’s mother, a statistics professor in Ghana, and Warner’s mother, a self-taught bookkeeper, sparked a flame in their daughters that eventually connected them years later through Girls4Tech, the award-winning STEM education program that Warner founded in 20…
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In the first episode our rebooted podcast, host Vicki Hyman chats with Fonta Gilliam of Wellthi and Dennis Cail of Zirtue in honor of Black History Month. They are both part of Mastercard's Start Path programming dedicated to supporting minority-owned startups that further efforts to close the racial wealth and opportunity gap. Gilliam founded Well…
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What's Next In: Franchise with Paul Petta
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For most people, the word franchise may conjure up an image of their favorite fast food outlet. But what it really mean? It means people know what to expect when they stop for a meal and can trust the franchise to deliver that experience. Mastercard’s franchise model is no different (OK, hold the fries). Franchise creates, manages and maintains the…
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What's Next In: Data Innovation with Raj Seshadri
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What comes with three billion cards with 90 billion transactions a year at roughly 70 million merchants in 210 countries and territories? Data. A ton if it. On the latest episode of our podcast “What’s Next In,” Raj Seshadri, president, Data and Services, explains how Mastercard helps empower its customers with faster, better business decisions, al…
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What's Next In: Innovation with Ken Moore
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From 5G to blockchain to quantum computing and more, emerging technologies have the potential to transform almost every aspect of our lives. Ken Moore, Mastercard’s chief innovation officer, is behind the company’s efforts to harness them in new ways, modernizing payments and transforming transactions. On the latest episode of "What's Next In," Moo…
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What's Next In: Inclusive Cities with Miguel Gamiño Jr.
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How a city looks is often different than how it functions, with even the most diverse and cosmopolitan urban centers struggling to bring the growth and extend the benefits of the digital economy to all of its citizens. On the latest episode of “What’s Next In,” Miguel Gamiño Jr., head of Global Cities and City Possible at Mastercard, discusses how …
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What's Next In: Sustainability with Kristina Kloberdanz
22:37
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There was once a time when sustainability meant environmental causes. These days, though, it's much more than that. And for Mastercard it's all about being a force for good and harnessing decency. Earlier this year, Mastercard reached its goal of bringing 500 million people into the financial system. They almost immediately doubled the commitment t…
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What's Next In: Small Business with James Anderson
21:08
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Small business, in a real sense, is big business — it has been the engine for the global economy and has the potential to power our recovery and growth. On the latest episode of “What’s Next In,” James Anderson, executive vice president, Global Commercial Products for Mastercard, tells us how the company is helping small businesses embrace digitiza…
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What's Next In: Customer Experience with Donald Chesnut
20:59
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In times like these, it's vital for businesses to be close to customers -- not so much in the physical sense but in touch with what they need, how they feel, and perhaps most important, how they can deliver goods and services. Because of this, we see no better time for us to chat with Mastercard’s Chief Experience Officer Donald Chesnut who appeare…
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What's Next In: Diversity and Inclusion with Randall Tucker
26:19
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The employees of any large company are bound to have differences in age, gender, ethnicity, family status, background as well as the hundreds of other details that make us unique. For the company to succeed, employees across the board must work together as a team and toward a common goal. But how? To answer that question, we're joined by Mastercard…
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What's Next In: Your Data with JoAnn Stonier
26:20
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Of late, data has become a topic that's often front and center in many a news cycle. In this hyperconnected world, it's no secret that we've all become perpetual streams of data with every view, download, purchase, tap, click and swipe. The result of all these data points? The perfect virtual picture of both our professional and personal lives. Bec…
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What's Next In: Disruption with Michael Miebach
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What's one constant in life? Simple. It's Change. In these ever-evolving digital times, change comes fast and furious. In fact, when it's so transformative that it alters the way we conduct our day-to-day life, change quickly morphs into disruption. And yup, disruption is the key to progress. Without disruption, there'd be no iPhone, no Google or F…
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