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On the Voices of Team Fishel, we talk to Teammates from across the organization about their time with us, what they do, and why they’ve made a career here. It’s an opportunity for you to get to know us better and maybe you’ll find that what we’re doing is of interest to you. Team Fishel is the Best Choice in Utility Engineering & Construction, learn more at teamfishel.com or teamfisheljobs.com to apply.
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Paradise Hardscapes - Pavers & Turf Installers, Design & Construction - Phoenix AZ

Paradise Hardscapes - Pavers & Turf Installers, Design & Construction - Phoenix AZ

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At Paradise Hardscapes, Pavers and Turf we specialize in creating stunning outdoor living spaces that are both functional and beautiful. Our team of skilled professionals offers a range of services, including paver installation, turf installation, concrete work, and masonry. Whether you’re looking to create a new patio, driveway, or walkway, or want to add artificial turf to your backyard, we have the expertise to bring your vision to life. With a focus on quality craftsmanship and exception ...
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Send us a Text Message. In this episode, I had Josh B. and Grant G. back on to talk about the new apprenticeship program he is developing at his company. We talk about the challenges and GREEN FLAGS during the first 30-day evaluation period. If you are curious about what our apprenticeship will consist of, this episode is a great primer! Join the D…
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Send us a Text Message. Mindset is a huge component of success in any endeavor in life, not just service plumbing. Client interaction is the cornerstone of service and without the right mindset, you will receive mediocre results at best. In episode 25 Josh B. and I discuss the idea of mindset and how to improve it with small and simple adjustments …
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In this episode we're joined by Heather, a Project Manager in our Arizona operation. We talk about her progression from Office Administration to Operations, growth opportunities, her perspective on safety changing during her time here, and what she's learning as part of the newest class of the Jeff Keeler Leadership Academy. Visit us at www.teamfis…
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Send us a Text Message. In this episode, I go over some of the most common questions I have been asked about a plumbing apprenticeship. I review the pros and cons of union, the differences between service, new construction, and commercial, and tips for finding that first apprenticeship and how to stand out. Become a Guest Coaching Questions Complai…
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Send us a Text Message. In this episode, Josh and I speak with Ty, a 2nd generation plumber who comes from Roto-Rooter where he was the service manager for some time. He shares his experience working for one of these larger private equity/corporate companies and how dropping out of college ( but later returning to receive his associate's) led to a …
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Send us a Text Message. In this episode, I had Josh and Mack back on to talk about various topics ranging from the private equity situation in the trades, Practical ways to maintain a positive mindset, commission vs hourly, and pet peeves that we have as plumbers. Connect with us: Become a Guest! Brandon: Brandon@ThatPlumbingPodcast.com | @BrandonT…
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Send us a Text Message. In this episode, I had a chat with Josh Burleson ( @Sleepyplumbr ) about how he dropped out of college and got into plumbing. We also discuss service, the advantages of maintenance calls, and social media. Josh is on all platforms and has great educational content for plumbers of all experience! Check me out on YouTube where…
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In this episode we're joined by Jake, the Area Manager for our construction operation based in Dayton, OH. We talk growth opportunities, the potential he sees for our various business lines, what he learned being part of the Jeff Keeler Leadership Academy, and Jake shares insights on how to create a successful career with Team Fishel. Visit us at w…
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Send us a Text Message. In this episode, I talk to Mack about being a better technician, social media usage, and our worst jobs. Check us out on YouTube @BrandonThePlumber Email: Brandon@ThatPlumbingPodcast.com Mack:Plumb_AZ Video podcast is not available on YouTube. Check us out there and leave a comment. Let’s start building a community!…
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In this episode we're joined by Jazmin, a Project Manager in our Professional Services Group based in Dumfries, VA. We discuss her start as an intern with Team Fishel and how that experience helped her career, what she's learned about the utility engineering industry, and what she would tell someone applying with Team Fishel how to make a successfu…
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Send us a Text Message. In this episode, I had the pleasure of talking to Mack (a.k.a. plum_AZ) About his journey from deciding to leave college and become a plumber to posting videos online. We also discussed overcoming the broke, fix, mentality and advice to anyone looking to join the industry. Reach out to Mack on TikTok, Instagram, YouTube: Plu…
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Send us a Text Message. In this episode, I talk to Michael S, with Tankless Evolution here in Phoenix. We discuss his unique approach to educating the customer with his patented tankless trailer that allows the customer to go uninterrupted during a remediation process or if their current tanked water heater has failed. We also go in-depth on the Na…
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Send us a Text Message. This episode I talk about the concept of letting the customer make their own decisions. We need to stop prejudging and making financial decisions for the customer and let them do that themselves. This is achieved by understanding the buyers journey and how we can effectively help them make the correct decision. Be the dealer…
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Send us a Text Message. In this episode, I have the pleasure of sitting down with Grant G. to talk about the current state of the service plumbing industry and what we can do to start improving the customer service experience. Grant is a colleague of mine and has been in the plumbing field for over 20 years! His adoption of giving options is a test…
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Send us a Text Message. Are you checking the three vitals at every call? Just like a doctor, plumbers have vitals to the Plumbing system that should be checked during every visit. Age, pressure, and water quality. These are the three leading causes for most plumbing problems. It’s crucial that we diagnose the entire system and not just fix the symp…
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Send us a Text Message. Is sales evil? That greatly depends on the intention behind your tactics. In this episodes I talk about the idea of building trust, educating the customer, presenting options, and letting them choose instead of trying to trick or persuade them. Don’t deny the customer the right to choose their own solution.…
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Send us a Text Message. In this episode, I discuss my approach to running drain calls. I think it’s crucial to structure the call so that you do not end up in a situation where you’re not getting paid for hours worth of work. The key to everything is getting a camera down the line. This is how you know for sure what’s wrong with the plumbing and ho…
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Send us a Text Message. In this episode, I discuss what it means to provide service in the plumbing field. Mostly, it’s about the little things that add up to a great customer experience. We also want to listen to the customer and ask questions to better understand their particular situation. They will quickly forget what we did, but always remembe…
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Send us a Text Message. In this episode, I discuss the 3 reasons you should consider being a residential service plumber: pay, job security, and autonomy. Service plumbing, and the trades in general, are a great career opportunity for the foreseeable future. Most people overlook the trades because they don’t realize how lucrative and fulfilling it …
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In this episode we're joined by Patrick, Director of Talent Development based in Roanoke, TX. We discuss his journey to corporate America after retiring from the US Army, the challenges in adjusting to civilian business, and what advice he gives new and potential Teammates to make a successful career here. Visit us at www.teamfishel.com to learn mo…
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In this episode we're joined by Danny, a Drill Foreman based in Columbus, OH. We talk about directional drilling, his time in the utility construction industry and what he's learned in his time with Team Fishel, and Danny shares insights on what new Teammates can do to be successful here. Visit us at www.teamfishel.com to learn more and www.teamfis…
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We're joined by Brandon, a Foreman from our Fredericksburg, VA construction office. We talk about the opportunities Brandon has had in his time with Team Fishel, how thinking about safety is part of his daily routine, and the importance of "being the solution" for Teammates and customers. Visit us at www.teamfishel.com to learn more and www.teamfis…
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We're joined by Kristen, Senior Project Manager with our Professional Services Group (PSG) in Mechanicsville, VA. We talk about Kristen's start as a Right of Way Agent, moving up through the PSG organization and how they interact with construction, developing as a leader, and Kristen shares advice on how to create a successful career with Team Fish…
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In this episode we're joined by Stewart, Corporate Fleet Manager in Columbus, OH. Stewart tells us about starting his path at Team Fishel as a mechanic, the scope of our fleet and challenges we face to keep our equipment running, and how his perspective on safety changed as he learned more about the utility construction industry. Visit us at www.te…
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In this episode we talk to JD, our Director of Safety. JD tells us about his path through the electric line industry, how the focus on safety has shifted over the years, our "Life Saving Commitments," and what JD thinks it takes to be successful here at Team Fishel. Visit us at www.teamfishel.com to learn more and www.teamfisheljobs.com to see all …
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In this episode we talk to Patty about her 19 year career with Team Fishel, starting as a temporary office Teammate to Office Manager to now serving as the assistant to executives in our Texas location. She shares that no two days are the same, how safety has become important to her, and what advice she'd give someone interested in joining Team Fis…
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In this episode we talk to Juan about his role as a Safety Coordinator. He talks about why safety is important to him, how the safety program has improved in his time here, and the career path he's had at Team Fishel. Juan also shares advice on how to be successful with the organization. Visit us at www.teamfishel.com to learn more and www.teamfish…
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In this episode we talk to Eliu about his 10 year career with Team Fishel. We discuss the changes in technology during his time in the utility construction industry, how he applies safety procedures at home, and what keeps Eliu with the organization. Visit us at www.teamfishel.com to learn more and www.teamfisheljobs.com to see all our open job opp…
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We're joined by Charles who leads our Southeast region Land Survey team from Tampa, FL. We talk about the growth of the Survey group during his tenure, drone technology that's providing new skills to Teammates, and how it took Charles some time to truly appreciate the safety culture of the company. Charles also shares why he doesn't believe he's do…
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In this episode of the Voices of Team Fishel, we're joined by Darin, Manager of Electric Training for our Florida division. We talk about his progression from Lineworker, how the apprenticeship program is structured and just how important safety is when it comes to electric line construction. He also shares lessons learned from the Jeff Keeler Lead…
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In this episode of the Voices of Team Fishel, we're joined by Gregson who works in Engineering Design as part of our Professional Services Group (PSG) in Chesapeake, VA. Gregson talks about his path from earning a degree in Mechanical Engineering to utility design, how PSG partners with our Construction team, and Gregson shares insights on what he …
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In this episode of the Voices of Team Fishel, we're joined by Ben who works for our Natural Gas business in Rochester, PA. Ben recently celebrated 6 years with the company and talks about what he's learned, how safety is priority, and shares some advice to those who may be looking to join our Team. Visit us at www.teamfishel.com to learn more and w…
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On this episode of the Voices of Team Fishel we're joined by Kelsey who works in our Marketing team from the corporate office in Columbus, OH. We talk about what she's learned about the utility engineering and construction business and how she's been able to contribute, recognizing safety, and opportunities to use skills you didn't plan to use in y…
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Welcome to the Voices of Team Fishel! In this podcast, we'll introduce you to Teammates across the country in our various lines of business to learn more about them, what they do, and why Team Fishel is the Best Choice for their career. Wes works in our Fiber division in the Manassas, VA area. You'll learn about his progression from Laborer to Divi…
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