Bringing together the best technology and innovation for insurance and risk management together from around the world. Podcast hosted by Matthew Grant.
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Enterprise leaders discuss how fast AND accurate document intake enables them to make data-driven decisions, increase capacity, and drive top line revenue.
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Providing you with insights directly from the founders, investors and influencers driving InsurTech
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Deepak Badoni, President & Co-founder: EigenRisk Inc.: Complex catastrophe analytics made simple (312)
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Ahead of our next July evening event in London, Matthew Grant caught up with Deepak Badoni, President and Co-founder of EigenRisk Inc - a one-stop shop platform for the industry to bring all the catastrophe risk analytics in one place. Join Matthew and Deepak as they discuss the role of technology platforms in simplifying catastrophe risk analysis …
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What really matters? The insurers’ view (311)
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19:39
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In this discussion, Leah Emma from Liberty Mutual, Caolan Kovach-Orr from Arch Capital, and Rohit Reddy from Swiss Re Corporate Solutions share their experiences and strategies for leveraging AI and technology in the insurance sector. They cover key challenges, data utilization, build vs buy decisions, and the importance of making underwriting more…
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Unstructured Unlocked season 2 episode 5 with Farooq Sheikh, Global Head of Banking at Unqork
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Watch Indico Data CEO Tom Wilde step in as co-host alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 5 of Unstructured Unlocked with Farooq Sheikh, Global Head of Banking at UnqorkBy Indico Data
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Charlie Blackburn, Azur Technology & Graham Elliott, Crux Underwriting: Bringing two brains together: combining underwriting with tech (310)
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Crux Underwriting is a multi-line specialty underwriting business launched in early July by Graham Elliott. By combining underwriting with the tech arm of Azur Technology, founded by previous colleague Charlie Blackburn, we are witnessing the production of a 21st century MGA business. One for the technology lovers and the MGA innovators. Tune in to…
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CJ Przybyl, Co-founder & CEO: Reserv: Redefining Claims Outsourcing With Modern Technology (309)
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Reserv’s proposition is to help MGAs and carriers improve claims handling and increase data availability, making claim information available through multiple large language model (LLM) tools feeding automated workflows. After our successful May Evening Event hosted in collaboration with Reserv, Robin Merttens caught up with CEO CJ Przybyl and discu…
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Unstructured Unlocked season 2 episode 4 with Chris Payne, Partner at EY
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Watch Indico Data CEO Tom Wilde step in as co-host alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 4 of Unstructured Unlocked with Chris Payne, Partner at EY.By Indico Data
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Digitizing how risk flows: the future of commercial insurance (308)
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In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March. We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at…
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Joe O'Connor, RDT: Claims, Customers and Composition Engines - Why Orchestration is the Key (307)
23:52
23:52
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Is your insurance technology up to speed? This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, wha…
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Unstructured Unlocked season 2 episode 3 with Kelly Cusick, Managing Director at Deloitte
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Watch Indico Data CEO Tom Wilde step in as co-host alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 3 of Unstructured Unlocked with Kelly Cusick, Managing Director at Deloitte.By Indico Data
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Jonathan Liddell, Mitiga & Wiebke Cundill, HDI Global SE: On-demand climate risk analysis for the future (306)
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Is climate risk a part of your analysis? On the podcast this week we are spotlighting an important collaboration between Mitiga, a climate risk intelligence provider, and insurer HDI Global. As climate change rises to become one of the most pertinent and defining risks of our generation, find out how the partnership is working to evolve the landsca…
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Jonathan Gonzalez, Co-founder & CEO: Raincoat: Exploring Truth, Fair and integrated parametric insurance (305)
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In the first iteration of our upcoming parametric series with Raincoat, Matthew sat down with Jonathan Gonzalez to delve into how parametric insurance can be integrated with traditional indemnity insurance, the technical and regulatory challenges, and the importance of creating products that customers perceive as fair. Watch this space for some ver…
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Unstructured Unlocked season 2 episode 2 with Asif Mahammad Syed, Vice President, Data Strategy at Hartford Steam Boiler
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Watch Indico Data CEO Tom Wilde step in as co-host alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures, in season 2 episode 2 of Unstructured Unlocked with Asif Mahammad Syed, Vice President, Data Strategy at Hartford Steam Boiler.By Indico Data
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How insurers are overcoming underwriting challenges in 2024 (304)
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Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favor… At our last New York event in March, InsTech gathered three leading industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and manage…
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Louw Hopley, Co-founder: Root: The future is embedded (303)
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Root provides platforms and API for insurers, MGAs, brokers to build, launch and manage digital insurance products and embedded experiences in South Africa and the UK. Matthew Grant caught up with Louw Hopley on the opportunities and challenges in the insurance industry, focusing on the role of embedded insurance in adapting to changing customer de…
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Announcing Unstructured Unlocked season 2 with new co-host Tom Wilde, Indico CEO
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Introducing season 2 of Unstructured Unlocked! Indico Data CEO, Tom Wilde, steps in as co-host alongside Michelle Gouveia, VP at Sandbox Insurtech Ventures. In this episode, they discuss Indico's recent top position in Everest Group’s Intelligent Document Processing (IDP) Insurance PEAK Matrix® 2024.…
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Russell Higginbotham, CEO: Swiss Re Reinsurance Solutions: Making society more resilient - using new data to close the protection gap (302)
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Swiss Re Reinsurance Solutions was launched two years ago to make Swiss Re’s unique knowledge and tools available across the insurance value chain. Swiss Re’s strongest point of knowledge is property - around which we centre this podcast. Robin Merttens spoke to CEO of Reinsurance Solutions Russell Higginbotham on approaching climate-related risks …
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Rosina Smith, CPO: McKenzie Intelligence Services: Innovation and the insurtech journey - are we there yet? (301)
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McKenzie Intelligence Services (MIS) helps accelerate disaster relief and economic recovery for insurers. Matthew Grant spoke to Rosina, Chief Product Officer for MIS, who shares insights from her MBA dissertation's findings on the adoption of technology in insurance, highlighting the necessity of collaboration between insurtechs, insurance compani…
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Dag Lohmann & Brandon Katz: KatRisk: High speed, high resolution catastrophe modelling (300)
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KatRisk is a catastrophe modelling company providing global inland flood, storm surge and windstorm loss assessments for some of the largest insurers, reinsurers and brokers in the world. Taking a macrocosm approach, the company’s models offer an open software architecture, allowing users to better understand correlated risks and to make modificati…
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Unstructured Unlocked episode 45 with Daniel Faggella, Head of Research, CEO at Emerj Artificial Intelligence Research
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 45 of Unstructured Unlocked with Daniel Faggella, Head of Research, CEO at Emerj Artificial Intelligence Research.By Indico Data
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Richard Hartley, CEO: Cytora: Decision ready risk - the future of commercial insurance (299)
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From episodes 68, 227 and now episode 299, InsTech has consistently caught up with Cytora and followed the company’s growth and expansion. Alongside Google, Cytora supported InsTech’s March event in New York, after which Matthew Grant caught up with Richard Hartley on the company’s growth, entering the US market and its impact on the insurance indu…
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Dani Katz, Co-founder & Director: Optalitix: Fix the roof while the sun is still shining (298)
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Optalitix was borne out of the need for ‘optimization’ and ‘analytics’, as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs. Robin Merttens spoke to Dani about the spreadshe…
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Unstructured Unlocked episode 44 with Tom Wilde, Indico Data CEO, and Robin Merttens, Executive Chairman of InsTech
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In Unstructured Unlocked episode 44, Indico Data CEO, Tom Wilde, joins Executive Chairman of InsTech, Robin Merttens, to discuss the importance of data in decision-making and the role of technologies like generative AI in capturing and utilizing data effectively.By Indico Data
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Ben Ruddle, Senior Principal: Publicis Sapient: Beyond Beige - The untapped potential of underserved niches (297)
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Robin Merttens is joined by Ben Ruddle, Senior Principle in Strategy at Publicis Sapient, to discuss how technology can help insurers cater to customers outside the typical insurance model. The discussion covers the concept of 'Beyond Beige,' focusing on the opportunity to serve individuals and businesses with unique or specialized needs that stand…
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Verena Brenner, Founder: HDI TH!NX: Insurer-led innovation (296)
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HDI TH!NX was founded in 2019 by Verena Brenner, initially operating within the German insurer HDI Global, as an incubator for IIoT solutions. Now providing software to support risk management applications for insurers and insurance clients, tune in to hear Verena discuss the mechanics behind founding a startup within an insurer and the company’s d…
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Unstructured Unlocked episode 43 with Sunil Rao, Chief Executive Officer at Tribble
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 43 of Unstructured Unlocked with Sunil Rao, Chief Executive Officer at Tribble.By Indico Data
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Dr Avi Baruch, Previsico & Allison Whittington, Zurich Municipal & Mark Murphy, Donaldson Timber: Managing your flood risk - stories from the frontline (295)
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How would your clients describe you? This week on the podcast we have taken a slightly different approach and brought Previsico’s clients, Zurich Muncipal and Donaldson Timber, to discuss how Previsico has helped them with flood risk management. Previsico provides real-time flood forecasts, as part of its mission to reduce global flooding impact, b…
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Mark Fermor, Non-Executive Director: GeoSmart: Groundwater - the hidden predictor of future flood loss (294)
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Groundwater flooding poses a great risk to properties in the UK but remains much less widely modelled than other types of flooding. This week, Matthew Grant caught up with Mark Fermor at GeoSmart, a company specializing in flood data analytics in the UK. They discuss GeoSmart's role in providing detailed flood risk assessments, leveraging their adv…
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Unstructured Unlocked episode 42 with Arthur Borden, VP of Digital Business Systems & Architecture for Everest and Alex Taylor, Global Head of Emerging Technology for QBE Ventures
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 42 of Unstructured Unlocked with Arthur Borden, VP of Digital Business Systems & Architecture for Everest and Alex Taylor, Global Head of Emerging Technology for QBE Ventures.…
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Chris Temple & Christine Brogan: PwC: ESG - from ambition to action (293)
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PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals. The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduct…
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Tom Wilde, CEO: Indico Data: Better decisions with better data (292)
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“This economy we are heading into [...] we are referring to as the decision economy”. Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data. Data is important in our current 'decision economy'. Indico Da…
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Unstructured Unlocked episode 41 with Charles Morris, Chief Data Scientist for Financial Services at Microsoft
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 41 of Unstructured Unlocked with Charles Morris, Chief Data Scientist for Financial Services at Microsoft.By Indico Data
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Marty Smuin, CEO: Arturo: Protecting against assuming unsustainable risk (291)
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Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform. A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a…
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Tim Rayner, CEO: Verisk Specialty Business Solutions: Innovation in the London Market (290)
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Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market. Key talking point: Growth and opportunities in the specialty m…
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Unstructured Unlocked episode 40 with Joe Curry, Head of Apollo 1971 Data Science
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 40 of Unstructured Unlocked with Joe Curry, Head of Apollo 1971 Data ScienceBy Indico Data
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John Mullen, President and CRO: Guidewire: A view from the top (289)
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Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovati…
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Adrian Coupland, Head of Sales: Earnix: Agile pricing for a world of change (288)
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In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new pro…
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January news - $73 million funding, ships, war and thunderstorms (287)
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After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month. If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that …
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Unstructured Unlocked episode 39 with Mandy Hunt, Former Chief Underwriting Officer - Commercial Lines, RSA
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 39 of Unstructured Unlocked with Mandy Hunt, Former Chief Underwriting Officer - Commercial Lines, RSA.By Indico Data
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Sarah Woolliscroft & Wayne Calderbank: Synergy: Passionate about claims management (286)
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In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence. Synergy originated as a sol…
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James Orchard, CEO: QBE Ventures: Driving strategic value through corporate ventures (285)
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This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals. The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with intere…
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Unstructured Unlocked episode 38 - 2023 year in review
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Throughout the year, we had many incredible conversations on our podcast Unstructured Unlocked between guests and our knowledgeable co-hosts Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures. Overall, we recorded 28 podcast episodes and received more than 1,600 downloads/list…
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Garrett Koehn, CRC Brokerage & Gordon Wintrob, Newfront: Brokers using generative AI today (284)
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This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now. Garrett and Gordon talk about how generative AI can improve the c…
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Colville Wood & David Fearne: Cognizant: The power and surprises of generative AI in practice (283)
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Cognizant is a global professional services company helping companies across different industries with generative AI. Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to au…
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Jamie Crystal, CEO & Co-founder: MIC Global: Simple microinsurance for everyday risks (282)
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In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage. MIC uses a business-to-business-to-customer (B2B…
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Unstructured Unlocked episode 37 with Henry Gale, Research and Insights Manager, InsTech
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 37 of Unstructured Unlocked with Henry Gale, Research and Insights Manager, InsTech.By Indico Data
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InsTech is away but the AI never rests (281)
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The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not - humans will be back in the loop next week. Interested to find out more about how insurers are using AI. Sign up to our Generative AI newsletter here. If you like what you're hearing, please leave us a review on whichever platform you use or …
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Partners’ Chat - Storm clouds and silver linings (280)
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This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about. Talking points include: Our increasin…
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Unstructured Unlocked episode 36 with Shane Cassidy, Executive Vice President, Global Insurance at Capgemini Financial Services
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Watch Christopher M. Wells, Ph. D., Indico VP of Research and Development, and Michelle Gouveia, VP at Sandbox Insurtech Ventures, in episode 36 of Unstructured Unlocked with Shane Cassidy, Executive Vice President, Global Insurance at Capgemini Financial Services.By Indico Data
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Bas de Goei, Director of Growth Marketing: Instabase: The AI application platform for unstructured data (279)
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Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquel…
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James Gillespie & Grant Dewar: Aon Strategy and Technology Group: Progress, Partners, Plans and Prog Rock (278)
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This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG). In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to desc…
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