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Welcome to The VegasStrong Revival Podcast, where you can expect explosive discussions on local issues, unfiltered opinions, and guest interviews from all walks of life—aviation, charity, fitness, and more. It's time to revive VegasStrong Culture and we're here to encourage that movement, citywide. Tune in now for your fix of Hospitality Reality, beyond the Strip! Don’t forget to Follow us on Social Media and visit LACRITIQUELV.com for more about how we’re helping residents and local busines ...
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Send us a text ALERT: This episode contains explicit content. Join us for an exciting episode of The VegasStrong Revival Podcast as Britt dives deep into the world of hospitality with special guest Susie Izzo! With nearly 15 years of experience in the Las Vegas hospitality scene, Susie shares her journey from working at the Marriott to creating her…
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Send us a text ALERT: This episode contains explicit content. In this episode of The VegasStrong Revival Podcast, hosts Britt and Desiree dive deep into the customer experience in Las Vegas Local Retail. From the importance of greetings and personalized service to the pitfalls of self-checkout and how retail establishments can improve, this episode…
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Send us a text 🎙️ In this episode of The VegasStrong Revival Podcast, Britt had the pleasure of interviewing Paul Sallach, the president and founder of All In Aviation. Paul shares his journey from working in the aviation industry to starting a high-end flight school in Las Vegas. They discuss the importance of hospitality in business and how provi…
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Send us a text ALERT: This episode contains explicit content. And... We apologize for the change in audio quality toward the end. We're still learning this techy stuff! In this episode of The VegasStrong Revival Podcast, we dive into the challenges & best practices of the hiring process in #LasVegas. Whether you're an employer struggling to find qu…
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Send us a text Welcome to another exciting episode of the VegasStrong Revival Podcast! 🎙️ In this episode, Britt sits down with the incredible Nick Cope, a man of many talents and a true embodiment of the VegasStrong spirit. From his extensive background in VIP hospitality on the Las Vegas Strip to his current roles in real estate, nonprofit work, …
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Send us a text In this episode, Britt and Desiree dive deep into the challenges faced by businesses and customers during the pandemic, focusing on the hospitality and customer service industries. From personal stories of harassment and discrimination to highlighting businesses that excelled, this conversation is both eye-opening and necessary. Than…
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Send us a text Welcome to the first episode of The VegasStrong Revival Podcast for the year! Join hosts Britt Whalen, founder and owner of LA CRITIQUE, and special guest Desiree Wolfe, an extraordinary event planner and podcast host of "Slightly Unfiltered", as they dive into the ups and downs of living in Las Vegas. In This Episode: Introduction: …
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Send us a text #UNLVStrong - With the heaviest of hearts, our thoughts & prayers are with the families who lost a loved one during the UNLV Shooting this week. Discussed in this episode is the Many Meanings of Hospitality, Current problems with Tipping and how we can be better about it, and a complete RANT about shopping madness during the holidays…
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Send us a text Top 10 Bad Boss Behaviors + Why it Matters + 10 Tips for Being a Better Boss! In the Concierge Corner, we highlight a Local Family Restaurant Chain that has bottomless Coffee and demonstrates VegasStrong Culture for all locals! Reach out on our Facebook Page, email us at podcast@lacritiquelv.com OR call us on our SUPER COOL Hotline @…
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Send us a text The 10 Behaviors of Nightmare guests AND How to deal with them! We also highlight our FIRST local restaurant in Vegas in the Concierge Corner, as well as provide businesses the Real Data around Customer Experience (CX) and why it matters as an industry. And out of nowhere - YODA makes an appearance!!!! You can email us at: podcast@la…
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Send us a text We've got your fix for Hospitality - the VegasStrong way! From October 1 to Go Knights Go and VegasStrong FAILS, we dive deep into the reality of what it means to BE VegasStrong and how we can do better as a community. To leave feedback you can email us at PODCAST@LACRITIQUELV.COM or leave us a VM @ 702-723-2343 Stay Strong VEGAS! Ho…
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Send us a text Whether you're a Vegas Resident or a Local business owner seeking a roadmap to quality customer experiences, our show is your inside scoop on the hospitality happening right now in our city beyond The Strip. We serve you through engaging interviews with industry experts, real stories from behind the service, and tips on how we can cu…
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