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Twice-weekly conversations with top executives and thought leaders at the intersection of business, technology, and innovation. Each episode of Technovation explores the technology trends that are transforming business, and the leaders driving digital change inside their organizations. Produced by Metis Strategy and hosted by firm President Peter High, Technovation is the premier podcast for IT and technology professionals with the largest collection of interviews with elite CIOs, CTOs, and ...
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USPS Transformation: CIO Pritha Mehra on COVID-19 Lessons, Employee Experience Enhancements, and Innovations in Logistics
37:16
37:16
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890: During the height of the COVID-19 pandemic, the US Postal Service (USPS) had to rapidly set up infrastructure to ship subsidized test kits, scaling their operations within three weeks. In this episode of Technovation, Peter High interviews Pritha Mehra, Chief Information Officer and Executive Vice President of USPS, about this incredible story…
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The Future of European Tech: Phoenix Court Co-Founder Saul Klein on Brexit, Innovation, and Leading the Next Era of Venture Capital
43:40
43:40
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43:40
889: Venture capital has driven technological advancement from hardware companies like Cisco to software giants like Google. But what does the future hold? In this episode of Technovation, host Peter High talks with Saul Klein, co-founder and managing partner of Phoenix Court, about his insights on a more balanced future for tech VC. They discuss S…
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Shaping the Story: Future-Oriented Talent and Innovation with Liberty Mutual Global CIO Monica Caldas and WestRock CIDO Amir Kazmi
23:32
23:32
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23:32
888: The rapid pace of technological change, particularly with the advent of AI tools, has drastically decreased the average half-life of skills to less than five years, necessitating a focus on continuous learning at every level. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium, where Liberty M…
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Peter Zeihan on the Collapse of Globalization, Shifts in Global Power Dynamics, and America's Changing Role
55:19
55:19
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55:19
887: Peter Zeihan, renowned geopolitical strategist and founder of Zeihan on Geopolitics, wrote in his most recent book, “the seeds of deglobalization were sown decades ago.” Since then, the world has seen both demographic and economic shifts that further validate his analysis. In this episode, Peter High interviews Peter Zeihan about his deep insi…
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Mastering High-Stakes Negotiation: Insights from Former Scotland Yard Detective Scott Walker
43:21
43:21
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886: In high-stakes negotiations, whether for ransom, cyber extortion, or business dealings, emotional self-regulation, empathy, and trust-building, alongside practical stress management techniques, are critical to achieving a successful outcome. In this episode of Technovation, Peter High interviews Scott Walker, a former Scotland Yard detective-t…
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Customer Experience in the Age of AI with Priceline CTO Marty Brodbeck and UPS CDTO Bala Subramanian
28:14
28:14
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28:14
885: Organizations navigate a landscape marked by frequent AI interface releases, expanding interaction channels, and heightened expectations for quick, seamless, personalized experiences. Emphasizing responsible customer data use, they strive to balance AI with human touch to enhance both customer and employee engagement. In this episode of Techno…
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The AI-Savvy Leader: David De Cremer on Leadership and Balancing Human and AI Capabilities
33:18
33:18
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33:18
884: Although AI won’t fundamentally change the notion of leadership, it challenges business leaders to adopt it to enhance their workforce, fostering innovation and competitive value. In this episode, Peter interviews David De Cremer, Dean of the D’Amore-McKim School of Business at Northeastern University and a Professor in Management and Technolo…
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Monetizing Innovation: Sky Group CTO Prasanna Gopalakrishnan on Experimentation, Generative AI, and the Future of Quantum Computing
30:28
30:28
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883: Innovation can be transformative for companies in terms of internal productivity and efficiency, but there is often even greater potential in advancing that innovation to productize it for external use. In this episode of Technovation, Peter High interviews Prasanna Gopalakrishnan, Group Chief Technology Officer at Sky Group, about her perspec…
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Transforming University IT: Penn CIO Tom Murphy on Decentralization, Generative AI in Education, and the Future of Tech Leadership
35:36
35:36
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35:36
882: The IT organizations within universities operate similarly to those in the corporate sector, but the role of the technology leader often differs in terms of both authority and responsibility. In this episode of Technovation, Peter High interviews Tom Murphy, the Senior Vice President of Information Technology and University Chief Information O…
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How to Become Famous: Harvard Professor Cass Sunstein on the Concept of Fame, Beatlemania, Taylor Swift, and Other Insights from His Latest Book
51:59
51:59
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881: Fame is often perceived as a pathway to wealth, popularity, and happiness, but its reality is more nuanced than commonly thought. In this episode of Technovation, Peter High hosts Harvard Professor and author Cass Sunstein to discuss his latest book, ‘How to Become Famous: Lost Einsteins, Forgotten Superstars, and How the Beatles Came to Be.’ …
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Emerging AI Opportunities in Pharmaceuticals and Healthcare with Eli Lilly CIDO Diogo Rau, AstraZeneca CDO & CIO Cindy Hoots, and Bristol Myers Squibb CDTO Greg Meyers
26:34
26:34
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26:34
880: Few industries are as knowledge-centric as pharma and healthcare, where groundbreaking innovations can positively impact lives and potentially eradicate diseases. In this episode of Technovation, we feature a discussion from our May 2024 Metis Strategy Digital Symposium, where AstraZeneca CDO/CIO Cindy Hoots, Bristol Myers Squibb CDTO Greg Mey…
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The Blueprint for AI Organizational Readiness with CommScope CIO Praveen Jonnala and Regal Rexnord CDIO Tim Dickson
26:52
26:52
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26:52
879: AI can serve as a great enabler of customer experiences and breakthrough innovations, but a lack of preparation and organizational readiness often limits how quickly companies can adopt and leverage AI tools. In this episode of Technovation, we feature a panel from our May 2024 Metis Strategy Digital Symposium where Praveen Jonnala, CIO of Com…
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Driving Digital Innovation Ahead of Disruption with KB Home CIO Greg Moore and Wilson Sonsini CIO Michael Lucas
25:34
25:34
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25:34
878: Centuries-old industries like the legal profession and home-building are typically slower to adopt the latest advancements in technology, but even these industries today are taking advantage of the benefits provided by new artificial intelligence tools. In this episode of Technovation, we feature a panel from our most recent Metis Strategy Dig…
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Kellogg’s to Kellanova: CDIO Lesley Salmon on AI, Data, and People-First Culture When Navigating the Company’s Spin-Off
877: Kellogg’s has become a household name in cereals and snack foods. When the company spun off its snack food business as Kellanova in 2023, extensive IT efforts were made to preserve the company’s culture and brand identity. In this episode of Technovation, Lesley Salmon, SVP and Chief Digital and Information Officer of Kellanova, joins Peter Hi…
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Innovating for a Smoke-Free Future: The Role of Digital and AI in Philip Morris’ Journey Toward a Cigarette-Free World with CDIO Michael Voegele
876: Despite extensive regulations and public health efforts, 1 billion people still smoke today, prompting companies like Philip Morris International (PMI) to develop better alternatives to continued smoking. In this episode of Technovation, Michael Voegele, the Chief Digital and Information Officer of PMI, joins Peter High to discuss the company’…
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Innovation at CarMax: Tech CxO Jim Lyski on Data, AI, and Virtual Showrooms in the Used Car Market
875: Buying a car is often a significant decision for many households, and a process filled with friction only adds to the stress of the customer experience. In this episode of Technovation, Jim Lyski, Chief Strategy and Innovation Officer at CarMax, joins Peter High to discuss the innovations he is driving to enhance customer experience, address i…
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FinTech AI: Maximizing Performance & Customer Service with Global Payments CIO Shannon Johnston's Automation Strategies
26:51
26:51
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26:51
874: In the realm of payments, integrating an AI assistant can significantly streamline operations and ease the burden on support teams handling common customer inquiries. In this installment of Technovation, Shannon Johnston, Senior Vice President and Chief Information Officer at Global Payments, explores the company’s focus on enhancing internal …
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Building an AI Foundation: The Washington Post’s Digital Evolution with CTO Vineet Khosla
31:05
31:05
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31:05
873: As demographics shift and alter people’s news and media consumption habits, companies such as the Washington Post are implementing significant changes in how they engage with their readers, adopting new technologies internally to stay abreast of new trends. In this episode of Technovation, Peter High is joined in conversation by Vineet Khosla,…
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Frugal IT: Driving Digital Transformation, AI Deployment, and Talent Training at Cornerstone OnDemand with CDIO Deepika Rayala
21:15
21:15
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872: Deploying AI or any new technology across an enterprise can quickly become time-consuming and expensive if not approached with a plan in mind. In this episode of Technovation, host Peter High interviews Deepika Rayala, the Chief Digital and Information Officer at Cornerstone OnDemand, and speaks with her about her ‘frugal IT’ approach and how …
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Tackling AI Security: Cybersecurity in the Age of Artificial Intelligence with Outshift by Cisco Security Research Leader Gafnit Amiga
24:25
24:25
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24:25
871: In the age of artificial intelligence, cybersecurity has become of utmost importance to protect private information and customer data. In this episode of Technovation, host Peter High speaks with Gafnit Amiga, leader of the security research group at Outshift by Cisco, where they delve into the evolving landscape of cloud and artificial intell…
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Challenging the Status Quo in Healthcare: AccentCare CIO Brett Lansing on Driving Transformation, Innovation, and Employee Satisfaction
19:56
19:56
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19:56
870: Innovation is key to becoming a nimble enterprise, and an important way to foster a culture of innovation is to ensure employees have the ability and the forum to share their ideas. In this episode of Technovation, Brett Lansing, Chief Information Officer of AccentCare, shares his insight into how technology, particularly innovations like gene…
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Becoming a Logistics Orchestrator: UPS CDTO Bala Subramanian on Leveraging Digital, Data, & Innovation to Drive the Network of the Future
31:10
31:10
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31:10
869: The new digital tools available to logistics providers have allowed these companies to reimagine what the network of the future looks like. In this episode of Technovation, host Peter High interviews Bala Subramanian, Executive Vice President and Chief Digital and Technology Officer at UPS, about how they are using these new tools to become a …
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Futurizing Financial Data: Morningstar CTO James Rhodes Talks Architecture Modernization, Client Personalization, and the Company’s AI Chatbot ‘Mo’
26:21
26:21
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26:21
868: As data becomes increasingly valuable, technology executives have the important task of ensuring the company’s data infrastructure allows for efficiency and scalability. In this episode of Technovation, James Rhodes, President of Morningstar Data Research and Enterprise Solutions and the company’s Chief Technology Officer, joins Peter High in …
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Managing a Global Enterprise: CPP Investments’ Jonathan Webster on Productized Technology Delivery, Modular Architecture, and AI Capabilities
24:47
24:47
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24:47
867: In a global organization, an enterprise architecture that links technology to its everyday users enables IT to better identify and deliver value-added opportunities. In this episode of Technovation, host Peter High interviews Jonathan Webster, the senior managing director and chief operating officer of CPP Investments. Jon discusses his career…
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The Future of Intel: CIO Motti Finkelstein on Innovation, AI, and “The Next Evolution of IT”
31:02
31:02
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31:02
866: The role of IT within companies is constantly evolving, driven forward by tech sector companies as they propel it into the future. In this episode of Technovation, Peter High speaks with Intel’s CIO, Motti Finkelstein, about the future of IT and his strategies for preparing the IT organization within Intel to lead this industry-wide evolution.…
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