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RUN LIKE CLOCKWORK: SMALL BUSINESS OPERATIONS

Mike Michalowicz + Adrienne Dorison

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Giving you every tool you need to grow + scale your business with operational excellence, while also prioritizing your quality of life. Hosted by best-selling author + speaker Mike Michalowicz + operational efficiency expert + CEO, Adrienne Dorison, the Run Like Clockwork podcast is a series of insightful + topical operations conversations based on the best-selling book, Clockwork, to help small business owners design a business + team that runs itself. To stay in touch with all things Run L ...
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Are you struggling to free up time, increase efficiency, and reduce key person dependency in your business? In this episode, Adrienne Dorison interviews Alexis Kingsbury, the founder of AirManual, about his journey to creating his solution to those issues. Alexis discusses the challenges he faced with traditional process documentation methods and h…
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This is our final episode in the Clockwork Book Club, and today we are talking to the Author of “Clockwork, Revised and Expanded: Design Your Business to Run Itself”… Mike Michalowicz! In this episode, we discuss: What Mike wishes everyone knew about Clockwork The biggest updates to the system since the first edition of the book Why people resist t…
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Welcome to our breakdown of Chapter 13 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Why we encounter pushback How Design can be just as taxing as Doing work Why you need to show up more when building trust We suggest that you read the chapter and then come listen to this episode covering pages…
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Welcome to our breakdown of Chapter 12 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss our takes on Roberto’s story! We suggest that you read the chapter and then come listen to this episode covering pages 227-236. If you would like access to our FREE Study and Discussion Guides, and the ability t…
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Welcome to our breakdown of Chapter 11 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How key metrics help you determine the health of your business What to feature on a high-level dashboard The ACDC bottleneck framework We suggest that you read the chapter and then come listen to this episode c…
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Welcome to our breakdown of Chapter 10 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How key metrics help you determine the health of your business What to feature on a high-level dashboard The ACDC bottleneck framework We suggest that you read the chapter and then come listen to this episode c…
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Welcome to our breakdown of Chapter 9 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How to complete a Job Trait Analysis Hiring for strengths instead of skills Using Clockwork as a retention tool on your team We suggest that you read the chapter and then come listen to this episode covering pag…
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Welcome to our breakdown of Chapter 8 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How to get systems out of your head Why we don’t believe in written SOPs The value of continuous improvement We suggest that you read the chapter and then come listen to this episode covering pages 128-148. If y…
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Welcome to our breakdown of Chapter 7 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Our top tips and takeaways to avoid the sunk cost fallacy How to complete the 4T exercise Why you really don't want to clone yourself We suggest that you read the chapter and then come listen to this episode cov…
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Welcome to our breakdown of Chapter 6 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Why this is a throttle, not a switch Deciding vs. Delegating The Design Trap We suggest that you read the chapter and then come listen to this episode covering pages 85-115. If you would like access to our FREE …
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Welcome to our breakdown of Chapter 5 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Differences between the QBR and Primary Roles Directly vs. Indirectly serving the QBR Completing the sticky note exercise We suggest that you read the chapter and then come listen to this episode covering pages …
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Welcome to our breakdown of Chapter 4 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: The story behind why it’s called the QBR Why we love the Savannah Bananas How the QBR relates to the Big Promise We suggest that you read the chapter and then come listen to this episode covering pages 54-70 If …
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Welcome to our breakdown of Chapter 3 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Why you need to protect your reputation above all. Declaring your Big BANG How to find your Big Promise We suggest that you read the chapter and then come listen to this episode covering pages 41-53 If you would…
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Welcome to our breakdown of Chapter 2 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: How to do less to achieve more The value in narrowing your niche. Completing the Crush/Cringe Analysis We suggest that you read the chapter and then come listen to this episode covering pages 25-40. If you would…
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Welcome to our breakdown of the Introduction and Chapter 1 of Clockwork, Revised and Expanded: Design Your Business to Run Itself. In this episode, we discuss: Your #1 job as an entrepreneur Productivity vs. efficiency Growing vs. scaling We suggest that you read the chapter and then come listen to this episode covering pages xvii - 24. If you woul…
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Welcome to The Clockwork Book Club! After 6+ years and two iterations of the book, we thought we were way past due to bring a book club to the podcast! Over the next 14 episodes, we're diving into each chapter of the book, breaking down our biggest takeaways, and sharing more insights from behind the scenes of Clockworking. Here's how we recommend …
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At the start of 2023 we never could have predicted that we would have shut the doors to our seven figure program and would have completely switched business models… but here we are, and we have some lessons to share with you! Whether you’re on the verge of “burning it all to the ground”, or are just looking to add a new revenue stream to your busin…
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It has come to our attention that some of y’all think we are kidding…or even worse, you think that we’re using false urgency by saying “doors are closing” when in fact they’ll be open again soon. But that is not the case. This is not a marketing tactic. Our business model is changing. The doors will be closing and NEVER reopening for the Clockwork …
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What would your life look like if you could take the entire summer off to RV around the country with your partner? Does that goal feel within reach, or totally out of the realm of possibility? For Nicole Bandes, owner of Virtual A Team, being able to take that time off was a non-negotiable. Despite owning a business that supports clients in delegat…
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Every month Team RLC nominates and votes on which of our incredible clients will win the coveted “Clockie” award. It’s something we started to recognize the hard work of our students, because we know how challenging it can be to build new habits and respect the new boundaries that Clockworking can bring. We’ve even designed a custom trophy for them…
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We’re back with some big news… It’s the end of an era. If you've listened to any of our past podcast episodes on vision or gone through any of our programs you know that we believe in creating a vision that has three phases. The idea is to create milestones for each phase that will signal when it’s time to move onto the next. Ideally you’re always …
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After countless requests, team meetings, and middle of the night stress sessions… The timing is finally right for us to introduce Clockwork Certified Partners. Today on the podcast, Adrienne and Emily pull back the curtain on the long road to this announcement, and what future partners can expect. They cover: What will it mean to "get certified" Wh…
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“You cannot Clockwork as a leader if you’re unwilling to change.” Donna Lim from Sooter Consulting joined us in 2019 for a live event and began her Clockwork journey. Like everything else in business, the process had its ups and downs, but after losing two managers in a year, and with her goal of being semi-retired in the next 5 years creeping up o…
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Building systems might not sound like the most exciting way to grow your business, but it’s definitely the most efficient! Why? That’s what Adrienne and Emily are talking about today! They cover: Why you need to take advantage of this low hanging fruit How to involve your whole team in this process How your current systems are keeping you small Plu…
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How often do you say the words “we’re all on the same team” in your business? It used to be a staple in my lexicon, even though it seemed to convey exactly what I meant. Then recently at our team retreat, while discussing how to continue navigating the inevitable interpersonal challenges that come up on a team of this size we landed on a metaphor t…
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You’ve got big goals — but do you have the systems and policies in place to support them? Everyone wants to go “viral” these days, but is your business prepared to capitalize on the opportunity if you did? That’s the topic of this week's podcast… what you actually need to watch out for if you're hoping to reach those big goals you have for the busi…
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Despite how desperately we all wish it were true… you aren’t one magic hire away from solving all the problems in your business. But that doesn’t mean you shouldn’t hire anyone, especially if you’re looking to grow your business this year! In this episode Adrienne and Emily are joined by a live audience on zoom to dive deep into all things building…
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We are not creating oxygen! You’ve heard it before, you love it, and hopefully you live it… But if you aren’t quite living into those words just yet, maybe that’s because you need to listen to this episode. In this episode, Adrienne shares: Why she lives by this motto What it means in the day-to-day life of a clockworked business How you can adopt …
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As Mike and I were looking for the most efficient organizations on the planet…we found bees. Everything they do + the very way they operate takes EFFICIENCY into the equation. They do many different things to leverage efficiency, but most importantly…is their understanding of their resource use in relation to their highest priority goal. The goal o…
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Many of our conversations with our clients these days are centered around how to grow and scale their businesses while still remaining as lean as possible. In order to grow, there are three major shifts you’re going to have to focus on, and today we are talking about the first one: your leadership. In this episode, Adrienne and Emily are joined by …
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We’ve got a brand new format for the RLC Podcast today, Clockworkers, and we can’t wait to hear what you think about it. We’re sharing 3 recent “big news” stories, and breaking down just how applicable they are to small business owners. (Spoiler alert… they aren’t at all) Too often we see entrepreneurs model their decisions on the dangerous or impr…
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We’ve reached our 200th episode! Now, that is a milestone worth celebrating, and what better way than reflecting on all of the wins that got us to this point. In this episode, Adrienne is joined by the entire Run Like Clockwork team to share, reflect and celebrate a handful of our most impactful wins over the past four years. As a thank you to all …
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“I can’t Clockwork my business because if I’m not working there is no business”. If that’s a thought that has run through your head, this is your episode! Julie is joined by Darcy O’Daniel, Executive Director of Noteable Progressions, and recent recipient of our Clockie award! After starting her business by accident in 2011 (a family friend needed …
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Motivational speaker Jim Rohn says that we are the average of the five people we spend the most time with. Why? The law of averages. At the end of the day, a successful clockworked business is dependent on upholding a culture of efficiency, and that starts with you. To show up as the leader you want to be, you need to be intentional with who you sp…
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I have 2 questions I need you to answer... 1- Is one of your goals for 2023 to grow and scale your business? 2- Do you know the most efficient way to make that happen?For many people, the answers are “Yes!”, then “…. No?” And that’s why we turned our live training from December 2022 into this podcast, the info was just too good for it not to have a…
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Do you want your business to be better?I don’t know a single person who would ever say no to that question… so assuming you said yes, this is the podcast episode for you. Today Emily is joined by recent Clockie winner Nathan Foeller of Minuteman Press of Stroudsburg.We’re eager to share this episode because Nathan represents a niche of our Clockwor…
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I can’t believe we are at the last episode of 2022! Right now Team RLC is taking two glorious weeks completely unplugged to rest and recharge. I know offering this type of break isn't always possible, but in today's episode I want to encourage everyone to reflect on what improvements you want to make to your culture in 2023. This is a conversation …
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We're finishing this year strong with a mini-series on everything you need to do to get yourself ready for 2023! One of the most important meetings we have all year at RLC is our annual planning meeting. In this episode Adrienne + Emily break down the key things you need to include when you’re planning your year, including: Reflections from the las…
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We're finishing this year strong with a mini-series on everything you need to do to get yourself ready for 2023! Today is all about financial forecasting... and our resident expert Tyler joins Emily to break it down simply. They cover: What forecasting is exactly The simplest way to evaluate your data What this process looks like in the day to day …
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Today on the podcast we’re joined by our August “Clockie” winners Efren and Yuri to talk all about what it’s been like to Clockwork their appliance business. After starting in a storage unit without any AC or restrooms and growing to a bloated team of 12, they are now operating a lean and efficient team of 5, and have navigated all of the challenge…
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2022 is coming to a close, and my goodness do we have some big reflections to share with you. It has been a year full of big wins… from a new Clockwork baby to a new Clockwork book, we’ve had a lot to celebrate, but we’ve also learned a few big (and painful) lessons the hard way. On this episode Adrienne and Emily share: The results of the market r…
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Celebrating small wins can create big changes Acknowledging small wins sparks the reward circuits of our brains and releases chemicals that give us a feeling of pride and happiness. On the flip side, not celebrating wins leaves us feeling depleted and apathetic and unable to recognize our successes. This is a habit feedback loop, and in this episod…
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Today, Julie is joined by Clockie winner, Eden Houghtaling, Lead Business Advisor and Owner of PinPoint Business Solutions.Eden was nominated for the Clockie after being put through the wringer with a tough team member loss right after a hire for a different role. “Instead of wallowing or throwing in the towel, Eden used that as an opportunity to t…
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You can be intentional about taking rest, or your body will tell you when you have to rest, but there is no way of avoiding it. Rest is part of the work. It allows us to recharge, rejuvenate and relax. In this episode, Julie talks about: How to model rest for your team The different forms of rest (it doesn’t have to be a vacation!) The important ro…
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Do you ever feel like your business is ruining your life? Ela did, and she almost abandoned it all together because of it. Until Clockwork showed her there really is another way to do things that doesn’t completely deplete you as a business owner. In this episode Ela shares with Julie - Why Clockworking allowed her to keep her business open - The d…
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In Clockwork we preach how the most critical role for the CEO is to set and drive the vision for the company. In order to do that you need to be really intentional with how you show up inside your business so your vision can become a reality Leadership is not about being the best. Leadership is about making everyone else better. You’ve probably ris…
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We LOVE it when our Clockworking business leaders include their team in the process because we know how much more efficient it is to have us walk their team through the implementation of these frameworks rather than have to act like a go-between (aka bottleneck). Team members are often the closest ones to the actual problems inside your business, a…
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The more connected we can be, the harder it has become to disconnect, and after 30 years of everyone being hyper focused on productivity, hustle culture has become a different type of pandemic. But the tides are changing, and the stats are undeniable that the workforce is demanding change. 72% of polled Americans would consider leaving a company to…
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"If you think you’re leading the same workforce that you were in February 2020, with the same mindset, mentality, desires, and priorities… you’re nuts!” - Scott Sonenshein 91% of millennials will stay in their job for less than three years and 73% of candidates are passive job seekers, which means there are more high-quality applicants looking for …
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“I can’t Clockwork, my business is too new/established/small/big/unique/structured…”Sound familiar? I’m sure you’ve thought something similar about your own business, or role. That it is too something to clockwork. Every business is unquestionably on its own journey, AND, that doesn’t mean it can’t be Clockworked exactly where it is right now. Emil…
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