Best PHCPPros Podcasts (2024)

1
Warehousing and Logistics with PDI's Fielding Alderman 28:07

6M ago28:07

28:07

In our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is discussing all things warehousing and logistics with Fielding Alderman, Executive Vice President & General Manager, PDI! Tune in as Fielding shares how PDI is using Electronic Data Interchange (EDI) and Vendor Managed Inventory (VMI) to improve experiences for both customers…

1
The Importance of Training in HVAC with NECC's Mark McGann 19:19

8M ago19:19

19:19

In our latest Off the Cuff episode, The Wholesaler Editor Ruth Mitchell is joined by Mark McGann, general manager at The National Energy Control Corporation (NECC)! Tune in as Mark discusses his role at NECC along with the importance of training in HVAC and the following: What the typical training curriculum looks like for an HVAC technician The im…

1
#43 Air-Tight-Logic with Posi-Stop (with Matt DeLuca) 10:42

8M ago10:42

10:42

What happens in the field when you need to loosen a union to service a valve? Do you always need to replace the sealing elements? How can the Posi-Stop™ embedded O-ring union system help? Which products are shipping now with Posi-Stop? Former service plumber and current Caleffi tech. support ace Matt DeLuca joins the guys today to talk about Posi-S…

1
#42 Get In the Zone! (with Mike Schreiner) 27:50

9M ago27:50

27:50

In this episode, Greg and Dan talk to "the man, the myth, the legend" of zone valves, Mike Schreiner, Caleffi CTO. Mike has been working with zone valves for his entire career and is pleased to share his wealth of knowledge to help our Ask Caleffi audience learn: What's important when considering a zone valve? How do you properly size? What is the …

1
Valve World Americas Expo & Conference with Tim Goedeker 24:10

11M ago24:10

24:10

In our latest episode, The Wholesaler Editor Ruth Mitchell is joined by Tim Goedeker, senior regulatory, sustainability, and technical advisor for TRICORD Consulting — and a long-standing member and supporter of the Valve World Americas Expo & Conference! Tune in to learn about Tim's journey through the industry, what's in store for attendees durin…

1
#41 When does solar thermal make the most sense? (with Bob Rohr) 25:53

1y ago25:53

25:53

What drives the adoption of solar hot water systems? Are there specific factors that signal the beginning or end of a spike in system installations? Which applications are always a good fit? What qualifications do you need to work on these systems? How do you evaluate a site to know if the location is good for solar? In this episode, Greg and Dan a…

1
"The Water Came To A Stop" ft. Ryan Kiscaden 35:14

1+ y ago35:14

35:14

HVACR and plumbing marketer Ryan Kiscaden joins the podcast to discuss his first children's book in the NEXT UP TRADES Series, "The Water Came To A Stop." Tune in to learn about the inspiration for the book, Ryan's writing process, his thoughts on the labor shortage, and more! About Ryan: Ryan holds a Bachelor of Arts degree in business administrat…

1
Meet HVACJess, Apprentice at Cam Cool Refrigeration Inc. 28:39

1+ y ago28:39

28:39

Jessica Bannister (a.k.a. HVACJess) is a Level 3 HVAC Apprentice at her family’s company, Cam Cool Refrigeration Inc. in Vancouver, as well as the current president of Women in HVAC/R Canada. Tune in to learn about her experience as a third-generation HVAC contractor, how she works to bring more awareness to women in the trades, and more! Follow he…

1
#40 The Future of BIM is Bright (with Woody Dickinson) 22:40

1+ y ago22:40

22:40

Why should installers care about BIM (building information models)? Could BIM help you avoid working around other trades in a crowded chase? What efficiency gains are there with prefabrication? Can the files detect errors, before the product is even purchased? What is a digital twin? In this episode, the guys are talking to Woody Dickinson. Woody k…

1
Welcoming Max Rohr 26:06

1+ y ago26:06

26:06

We're kicking off a new season of the Behind the Wall podcast by interviewing our new host, Max Rohr! Max is the education and industry engagement manager with Caleffi North America. He began his manufacturing career at the Caleffi headquarters in Italy. Since then, he worked for several HVAC/P industry companies in the manufacturers' rep and whole…

1
#39 The Great Debates: Hydronic Topics That Will Start an Argument in the Shop 18:32

1+ y ago18:32

18:32

Do I leave the air vent cap open or close it? Do you leave the AutoFill(TM) open or closed? Where should you put the expansion tank? Do you pump into the boiler or pump out of it? Hydro separator or closely spaced tees? Where should you put the air separator? In this episode, the guys have put together a few of the trickiest topics that come up oft…

1
Celebrating 70 Years in Business ft. Matco-Norca 35:04

1+ y ago35:04

35:04

The Wholesaler Editor Ruth Mitchell sits down with Matco-Norca team members Dan Hunt, Melissa Hunt, and Eric Berglund to discuss the company’s milestone anniversary! Tune in to learn all about their history with Matco-Norca, the company's culture of empowerment, and how it lives up to its motto: Always growing, always changing, always something new…

1
#38 An Industry Insider's Perspective (with Steve Smith from PHCPPROS) 31:33

1+ y ago31:33

31:33

What has Steve Steve learned about the plumbing and heating industry since 1990? What happens at the MCE Mostra Convengo trade show in Italy? What part of the Caleffi factory reminded Steve of Raiders of the Lost Ark? How do you, "automate for the best?" What was Steve's favorite meal? Why has nobody interviewed this guy before? In this episode, Da…

1
#37 The Ask Caleffi team welcomes a new member (with Matt DeLuca) 17:06

2y ago17:06

17:06

How does Caleffi support a rapidly growing plumbing product offering? What makes a great troubleshooter? How do you train an apprentice in the first place? Where is the best place to work if you are a Brewers fan and also a journeyman plumber? In this episode, the guys introduce the newest member of the Ask Caleffi team. Straight from the field, Ma…

1
Training the Trainer ft. Franklin Electric Business Unit Trainer Jeremiah Brodie 13:31

2y ago13:31

13:31

Franklin Electric Business Unit Trainer Jeremiah Brodie joins us to discuss how he joined the PHCP industry, Little Giant's "Train the Trainer" philosophy, and the company's current training opportunities — including the FranklinTECH virtual learning platform and mobile training facilities. Little Giant produces pumping solutions for HVAC contracto…

1
#36 Why is the plumbing pressure too high? (with Cody Mack) 17:26

2y ago17:26

17:26

Where does the water come from? How do you know what pressure you need in a building? Are you over 80PSI? Are mountain states the only ones who have big fluxuations in municipal water supply pressures? What is a "noisy little guy?" In this episode, the guys are throwing paper airplanes and talking about pressure reducing valves. Our PresCal is sold…

1
#35 Manifold filling, without the boredom? 13:36

2y ago13:36

13:36

How do you fill a radiant system with the least amount of headache, in order to get the air out? Should you flush through the boiler side? What takes the least amount of time? When is a fill cart helpful? Is street pressure water enough to properly purge? In this episode, the guys share their field experience filling manifolds. Just like toppings o…

1
#34 Part 2: Who is the DHW Recirculation Detective of Denver? (spoiler alert, it is Mark Eatherton) 15:17

2y ago15:17

15:17

DHW recirculation systems can cause a lot of headaches, if not operating properly. Quick troubleshooting is essential, especially in the multi-family sector. How do you know what needs to be fixed? What questions do you need to ask occupants and building managers? Are all shower valves the same? Do you need x-ray vision? In this two-part episode, t…

1
#33 Part 1: Who is the DHW Recirculation Detective of Denver? (spoiler alert, it is Mark Eatherton) 29:09

2+ y ago29:09

29:09

DHW recirculation systems can cause a lot of headaches, if not operating properly. Quick troubleshooting is essential, especially in the multi-family sector. How do you know what needs to be fixed? What questions do you need to ask occupants and building managers? Are all shower valves the same? Do you need x-ray vision? In this two-part episode, t…

1
Meet Mary Jean Anderson, President and CEO of Anderson Plumbing, Heating & Air 41:32

2+ y ago41:32

41:32

Mary Jean Anderson is the heart and soul of Anderson Plumbing, Heating & Air. Founded in 1978, the company is currently ranked among the Top 1% of plumbing, heating and air conditioning businesses in the country. Tune in as she and Host Ellen Rohr discuss how Mary Jean got her start in the industry, how she and her family have navigated the company…

1
#32 What are the top 5 hydronic expansion tank questions? (with Cody Mack) 14:50

2+ y ago14:50

14:50

An expansion tank is a very simple hydronic system component, yet it can cause complex troubleshooting woes. Improper charge expectations, waterlogging and sizing can all play a role. How can you determine if the expansion tank is the culprit for nuisance relief valve discharges? In this episode, Cody Mack tells you how to whisper to an expansion t…

1
Meet Alexis Aranda, Owner & CFO of Pure Plumbing 48:03

2+ y ago48:03

48:03

Host Ellen Rohr interviews Alexis Aranda, owner & CFO of Pure Plumbing, a family plumbing business that currently has two locations in Las Vegas and Dallas. Discover how she began a career in the plumbing industry and the lessons she's learned along the way, where she finds her ambition, her advice for working with a spouse, and how she plans to co…

1
#31 DHW recirculation, in a perfect world? 20:50

2+ y ago20:50

20:50

There are a lot of boxes to check to install and maintain an ideal DHW system. Don't worry! The guys can walk you through it. How do you verify a DHW system has been balanced properly? Which circulators pair best with thermal balancing valves? How do you find out if you are meeting your minimum flow rate for a point of distribution mixing valve? In…

1
#30 What's new about DIRTMAG® PRO? 13:21

2+ y ago13:21

13:21

Pioneering high-performance magnetic separation, Caleffi North America has recently introduced DIRTMAG PRO. Do you know what's new about this device? Why is it essential to remove BOTH ferrous and non-ferrous debris from your hydronic system? Greg and Dan discuss the technology behind this device, where it's located in a system and what's the diffe…

1
#29 Is a clean and check more than a heat exchanger scrub? 16:02

2+ y ago16:02

16:02

Heating season is here! Don't panic. Dan and Greg shine a light on the components that keep your boiler running well. A clean and check should include more than a speedy look at the heat exchanger. How important is communication with the homeowner? How do you set expectations for future repairs? What components can be cleaned or repaired easily? Wh…

1
#28 What are the INs and OUTs of heat exchangers? (with John Siegenthaler) 39:44

2+ y ago39:44

39:44

John 'Siggy' Seigenthaler guest stars on an episode dedicated to all things heat exchange. How do you know which type of heat exchanger is best for your application? How do you keep them clean and operating efficiently? What is a convection coefficient? Why is turbulence important? Siggy answers these questions and more for hydronic and domestic ho…

1
#27 What is the Art and Science of PEX manifold locations? (with Max Rohr) 29:52

2+ y ago29:52

29:52

Our Ask Caleffi team phones a friend to talk about PEX connections and manifolds. Where do you locate a manifold? Which fitting systems work with which types of PEX? What is the difference between plumbing PEX and heating PEX? Want to hear YOUR QUESTION on Ask Caleffi? Take this quick 4 question survey for your chance to hear your question in a fut…

1
80 Years in Business ft. Rob McConnell, Little Giant Business Unit Director – P/HVAC & Strategic Distribution 15:50

2+ y ago15:50

15:50

Did you know? The core product that Little Giant still offers today was originally conceived in 1926 when plumber R.M. "Doc" Wolfe had an issue with the currently available pumps failing at a frustrating rate. As the company celebrates its 80th anniversary, Little Giant’s Rob McConnell joins PHC News Editor Steve Smith to discuss this fascinating h…

1
Meet Alan O'Neill, CEO and Founder of Abacus Plumbing 49:14

2+ y ago49:14

49:14

Originally from Dublin, Ireland, Alan O'Neill started his journey in the home services industry more than 40 years ago as an apprentice plumber. Now the CEO and Founder of Abacus Plumbing and the Regional CEO-Central for Wrench Group, Alan shares his advice for navigating the industry and discusses the mentors he’s had throughout his life, how he h…

1
#26 Who you gonna call? 15:09

2+ y ago15:09

15:09

Our Ask Caleffi team encourages you to think outside of the box on that next service call. They share tips that work at getting YOU to the root of a service problem without wasting time and money. They share their favorite technique: "Phone a Friend" and why it's so important. You'd be surprised at how much WE learn from YOU while walking through a…

1
#25 Why use radiant heating & cooling? (with Max Rohr) 24:08

2+ y ago24:08

24:08

Max Rohr, "a long-time listener and first-time caller," joins Greg and Dan during this Episode of the Ask Caleffi podcast. Max shares his well-earned experience with radiant heating and cooling systems, placing a magnifying glass on PEX. He discusses radiant heat sources, the benefits and versatility of these systems, and then dives into PEX varian…

1
#24 How do I measure energy consumption? 11:45

2+ y ago11:45

11:45

Energy metering. Is that EASILY accomplished? Are there well suited applications for metering AND can a building owner be confident about energy consumption? (YES!) Greg and Dan, our Ask Caleffi gurus, talk about energy metering during this episode of the podcast. They talk Modbus-to-BACnet (say what??) and what applications are perfect for calcula…

1
#23 How can I protect a boiler system from condensation? 13:11

2+ y ago13:11

13:11

Straight from the Ask Caleffi Podcast studio, Greg and Dan dive into boiler protection. Let's face it when high-temperature, mid-efficient boilers condense... it's a mess! How can that be prevented? Greg and Dan talk about solutions, including a "Swiss Army Knife" approach. They discuss how the ThermoProtec thermostatic mixing valves work and where…

1
#22 5 Things You Need to Know About Why Your PRV Screams (with Cody Mack) 21:42

2+ y ago21:42

21:42

A return guest joins Greg and Dan during this Episode: Cody Mack, Caleffi training and education manager. They get right to the point as they dig into perplexing PRV behavior. You'll learn: 1. Got noise? How to size a PRV CORRECTLY. 2. Step down pressure and how to manage. 3. PRV maintenance 4. PRV configurations 5. Familiar with 5 Things You Need …

1
#21 Have you discovered our PLUMBING TOPICS on the Ask Caleffi Blog? 12:27

3y ago12:27

12:27

Greg and Dan share commonly asked questions from the Ask Caleffi Blog. During this episode, they will zero in on plumbing products. You'll learn: → Can you install a 121Series FlowCal upside down? → What is the maximum flow rate of a thermostatic mixing valve? → What battery is used for in an electronic mixing valve/control? → How do you clean a ba…

1
#20 Have you discovered our HYDRONIC TOPICS on the Ask Caleffi Blog? 11:04

3y ago11:04

11:04

Greg and Dan share commonly asked questions from the Ask Caleffi Blog. During this episode, they will zero in on heating products. You'll learn: → Can I add an air vent onto a Caleffi dirt separator? → How do I determine head loss in a hydraulic separator? → Can I order your Z-one zone valve with differing connections on the 2-way and 2-way bodies?…

1
#19 Why does recirc creep occur in DHW systems? (with Cody Mack) 17:54

3y ago17:54

17:54

Greg and Dan invite "the dynamo of donut testing" to the series, the one and only Cody Mack. Recirc creep is something that plumbers no doubt experience. But, what is recirculation creep, when does it occur, what are the symptoms and - most importantly - what is the solution for your domestic hot water system? They'll discuss ASSE 1017 and thermost…

1
Meet Kenny Chapman, Founder of The Blue Collar Success Group 43:34

3y ago43:34

43:34

Kenny Chapman launched The Blue Collar Success Group to fill what he recognized as a gap in the industry — to offer expert technician training and assist owners and leaders in creating businesses that serve their lives. Kenny entered the in-home service industry in 1994 when he bought a truck and plumbing company in western Colorado doing only $1,0…

1
#18 Plumbing Session! What Are The Most Common Questions? 15:13

3y ago15:13

15:13

What tech support questions does Caleffi get over and over again? You might be surprised! What to do with air trapped in a plumbing system? Can I install a thermostatic mixing valve upside down? Why is this pressure reducing valve over-pressurizing the system? Listen to Greg and Dan explain these and more. Want to hear YOUR QUESTION on Ask Caleffi?…

1
#17 Installing or Troubleshooting a Mixing Valve. Why not give us a call? 21:31

3y ago21:31

21:31

You're ready to install a thermostatic mixing valve. Interested in pointers to make your install be successful? OR... you've got a mixing valve installed and it's not working. Now what? From the "before" call to the "oh, no!" call, Greg and Dan are here to make you successful with your customer. They'll dig into how flow is controlled in the valve,…

1
One Year Later ft. Matco-Norca President and CEO Jack McDonald 14:39

3y ago14:39

14:39

In 2020, when COVID-19 changed everything, we reached out to Jack McDonald, president and CEO of Matco-Norca, to discuss the economy, our industry’s business climate — and above all — safety to customers, employees and the community. So much has happened since last year, and we wanted to know what the horizon looks like now for the supplier of glob…

1
#16 What is Legionella and how is it controlled in DHW systems? (with Kevin Freidt) 17:27

3y ago17:27

17:27

Greg and Dan welcome Kevin Freidt, Caleffi Director Product Management & Technical Support (a..k.a. The Dr. of Disinfection) to the microphone. They explore the fascinating topic of Legionella bacteria and its impact in domestic hot water systems. Kevin starts with "bug basics": where does the bacteria originate, when is it dangerous, what causes i…

1
#15 "I'm looking for a mixing valve. What kind of valve do I need?" 19:01

3y ago19:01

19:01

Greg and Dan are behind-the-mic to discuss why you may want to select an electronic mixing valve for your next application. They discuss how this digital valve is different from a thermostatic valve. Why would you install a valve like this? How about trouble-shooting... will a digital valve make a difference in problem resolution? "This valve is el…

1
#14 Why is thermal balancing important in DHW systems? 14:38

3y ago14:38

14:38

Want to hear YOUR QUESTION on Ask Caleffi? Take this quick 4 question survey for your chance to hear your question in a future episode. Survey: https://forms.gle/fRfnU8Px3B1Lq7K69 Thermal balancing in Domestic Hot Water systems. Why is it necessary? (hint: water moves into the path of least resistance) What's the difference between manual and autom…

1
#13 What kind of water do you put into your hydronic system? (with Mark Olson) 31:00

3y ago31:00

31:00

Want to hear YOUR QUESTION on Ask Caleffi? Take this quick 4 question survey for your chance to hear your question in a future episode. Survey: https://forms.gle/fRfnU8Px3B1Lq7K69 Mark Olson, Caleffi North America GM, joins Greg and Dan during this episode of the Ask Caleffi podcast. They discuss problems that can result from poor water quality wit…

1
Meet Chloe Davis, CMO of Express Plumbing, Heating & Air 40:39

3y ago40:39

40:39

Host Ellen Rohr goes behind the wall with Chloe Davis, CMO of Express Plumbing, Heating & Air! While in high school, Chloe started working at her father's plumbing company as a CSR taking customer calls and booking jobs. Today, she has been proudly working at Express for four years as head of the marketing department — all while attending college f…

1
#12 How do I choose the "RIGHT" mixing valve for my POD app? 14:09

3y ago14:09

14:09

Your customer's domestic water system is not delivering heat correctly. What do you do? You listen into this episode of the Ask Caleffi podcast! Greg and Dan discuss ASSE 1017 Point-of-Distribution valves (not to be confused with ASSE1070!) and how to size them. They stress the importance of understanding a thermostatic mixing valve's minimum and m…

1
#11 What's wrong with my actuator? 13:58

3y ago13:58

13:58

It seems that hydronic zone valves have been around forever. They are pretty bulletproof! But do you hear about end switches failing? What's going on? AND... what do I need to know before wiring a zone valve? In this Episode, Greg and Dan discuss this common question from our Technical Support line: what's wrong with my actuator? Our Tech Support G…

1
Meet Brad and Sarah Casebier of Radiant Plumbing and Air Conditioning 39:52

3y ago39:52

39:52

Since 1999, Brad and Sarah Casebier have owned and operated home service company Radiant Plumbing & Air Conditioning, offering plumbing, drains, heating, and air conditioning services to residents of Austin, Texas. Tune in to learn how the husband and wife team started working together, what continues to drive them as leaders, and the ways they’ve …

1
#10 120...130...140. Oh no! Why are these numbers important? 11:48

3y ago11:48

11:48

In this Episode Greg and Dan - our Ask Caleffi Podcast hosts - discuss what a scald-protection valve is and why they are SO important (protection protection protection!). What temperature of water is safe? Dangerous? Who is most at risk? Are there applicable industry guidelines (hint: ASSE 1070)? Learn about how they work, where they are used, and …

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