Welcome to The ITSM Spectrum, brought to you Purple Griffon. Your new go-to podcast for everything related to IT Service Management (ITSM). Hosted by CEO and lead trainer Steve Lawless, our show dives into a wide array of ITSM topics, designed to enlighten and educate our listeners. Whether you're a beginner eager to delve into the world of ITSM or a seasoned professional looking to enhance your knowledge and skills, we've got you covered. Each episode is packed with valuable insights on tra ...
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A New Age of Recruitment | ITSM Spectrum with Joe Moreton | Ep.3
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Send us a Text Message. Join us on "The ITSM Spectrum | by Purple Griffon," where our latest episodes delve into the groundbreaking "Recruit, Train, Deploy" service—a bespoke solution designed to align employer needs with skilled, ready-to-deploy tech talents. Dive deeper as we explore how this innovative approach is not only reshaping the landscap…
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PRINCE2 7th Edition and Problem Management
42:36
42:36
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Send us a Text Message. In Episode 2 of "The ITSM Spectrum | From Purple Griffon," we dive deep into a variety of key ITSM topics that are crucial for professionals in the field. This episode is packed with valuable insights and information, starting with an in-depth exploration of PRINCE2 7th Edition. We uncover what's new, what's changed, and how…
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The future of ITSM? Artificial Intelligence with Dr. Andy Lowe
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Send us a Text Message. In this episode we take a look at Artificial Intelligence with Dr Andy Lowe, co-author of the BCS Artificial Intelligence Foundations book. As a qualified subject matter expert, we delve into some of the burning questions raised by the advancement of AI and Machine Learning. Steve also provides us with a course overview for …
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