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Coaching for businesses.
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption. Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide: https://emerj.com/beg1
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Leveraging the Democratization of Data to Solve Workforce Challenges in Field Services - with Scot Burdette of ABB
16:23
16:23
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16:23
Today’s guest is Scot Burdette, Global Division CIO for Measurement and Analytics at ABB. ABB is an electrical equipment manufacturer based in Sweden that specializes in industrial automation, robotics, as well as power generation, transmission, and distribution. Scot joins us on the program to talk about the unique challenges to field service team…
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Balancing Infrastructure and Data Management in Financial Services - with Sheri Crawford of Scotiabank
16:49
16:49
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16:49
Today’s guest is Sheri Crawford, Director of Data Governance at Scotiabank. Sheri joins us on the program today to discuss the biggest challenges for data management teams to drive the systems and the infrastructure necessary to capitalize on new data-heavy emerging use cases in generative AI. Throughout the episode, Sheri gives business leaders in…
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Lessons from Retail Banking on Data Solutions for Structuring Insurance Data - with Ermir Qeli of Swiss Re
18:39
18:39
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18:39
Today’s guest is Ermir Qeli, Head of Data Science in AI at Swiss Re. Ermir joins us on the program to talk about the array of challenges facing insurance leaders at this stage of AI adoption across the sector and how the pace for which is marked by the fundamentally unstructured data at the heart of insurance tech stacks. Throughout the episode, Er…
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Developing Enterprise AI for Humans - with Carm Taglienti of Insight
18:17
18:17
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18:17
Today’s guest is Carm Taglienti, Chief Data Officer at Insight. Insight is a leading IT solutions provider that specializes in streamlining enterprise data infrastructure. Carm returns to the program to advise business leaders on the importance of keeping humans in the loop for AI development and what human-centered company cultures look like when …
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Decreasing Diesel and Social Risk in Logistics - with Tomas Ohlson of Einride
14:22
14:22
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14:22
Today’s guest is Tomas Ohlson, Founding Engineer at Einride. Einride is a Swedish-based logistics and technology company best known for pioneering automated transportation solutions and leveraging data to drive cost efficiencies across supply chains. Together with Emerj Senior Editor Matthew DeMello, Tomas explains how electric and autonomous vehic…
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Data Governance and Legacy Tech Stack Challenges in Heavy Industry - with Rupam Baijal of Algoma Steel
19:16
19:16
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19:16
Today’s guest is Rupam Baijal, Director of Procurement at Algoma Steel. Algoma is a fully integrated steel producer based in Ontario that sells hot and cold rolled steel products, including sheet and plate. Rupam joins us on the program to talk about legacy data challenges in extractive industries and the need for digital transformation across the …
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Fighting First Party Fraud and Chargebacks in e-Commerce - with Jeff Otto of Riskified
26:54
26:54
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26:54
Today’s guest is Jeff Otto, CMO of Riskified. Riskified is a publicly traded SaaS company that specializes in fraud and chargeback prevention. In conversation with Emerj CEO and Head of Research Daniel Faggella, Jeff explains the ethical and business dilemmas surrounding chargebacks in online retail – particularly those for first-party fraud. Throu…
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Deploying AI in Healthcare and Life Sciences with Dr. Milind Sawant of Siemens Healthineers
16:45
16:45
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16:45
Today’s guest is Dr. Milind Sawant, Founder and Lead of the AI/ML & DFSS Centre of Excellence at Siemens Healthineers. Dr. Sawant joins us in today’s program to talk about the top impediments to developing and deploying AI in any organization and avoiding the typical mistakes that life sciences and healthcare firms tend to make in the process. Late…
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Fostering Responsible AI Outcomes through Operations and Developer Workflows - with Ranjan Sinha of IBM
18:17
18:17
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18:17
Today’s guest is Ranjan Sinha, IBM Fellow, Vice President and Chief Technology Officer of WatsonX and IBM Research AI. Ranjan joins us on today’s program to discuss driving responsible AI and data governance practices through corporate operations. Throughout the episode, Ranjan highlights challenges and novel approaches for operationalizing AI with…
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The Importance of Tribal Knowledge for the Success of AI Adoptions - with Edwin Pahk of Aquant
30:58
30:58
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30:58
Today’s guest is Edwin Pahk, Senior Vice President of Customer Success and Customer Pre-sales at Aquant. Aquant. Aquant is an AI-powered tech company that builds a co-pilot platform for service workflows. Edwin joins us on today’s show to talk about how AI can help service industries retain their organizational knowledge – or tribal knowledge, as i…
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Driving Innovation and Clean Data in Finserv Information Flows - with Hossein Zahed of Capital One
14:24
14:24
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14:24
Today’s guest is Hossein Zahed, Senior Director of Data Science and Machine Learning at Capital One. Hossein joins us on today’s program to talk about the value that financial leaders tend to misplace in emerging generative AI systems. Where many managers place too much stock in customer-facing applications, Hossein insists it’s ‘behind the curtain…
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Targeting Providers through Omnichannel Marketing and Patient Personalization - with Tom Hayes and Gareth Dabbs of IQVIA
26:11
26:11
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26:11
Today’s guests are Tom Hayes and Gareth Dabbs, Senior Director of Product Strategy & Commercialization and Global Technology Product Strategy Lead at IQVIA, respectively. In today’s episode, they come to share two use cases helping to drive quality patient experiences between healthcare and insurance workflows. The first focuses on optimizing omnic…
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Setting Strong Foundations for Modernization in the Era of Everything AI - with Carm Taglienti of Insight
14:03
14:03
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14:03
Today’s guest is Carm Taglienti, Chief Data Officer at Insight, a leading IT solutions provider that specializes in streamlining enterprise data infrastructure. Carm joins us on today’s program to advise business leaders across industries on best strategies for AI adoption teams in picking the right tools and technological approaches for driving di…
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Leveled Approaches to AI for Asset Management Challenges - with Aman Thind of State Street
19:42
19:42
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19:42
Today’s guest is Aman Thind, Chief Architect at State Street. He joins us in the program today to talk about practical applications of AI across asset management workflows and what advanced generative technologies will mean for the sector in the long term. Throughout the program, Aman makes a finer point about the possibilities for content generati…
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The Market and Tech Forces Shaping the Future of Software Development - with Tsavo Knott of Pieces
17:32
17:32
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17:32
Today’s guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo returns to the program with Emerj CEO and Head of Research Daniel Faggella for the second in a special two-part conversation on the challenge for software developers…
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Transforming the Enterprise-Level Customer Experience with AI - with Jason Aubee of TechSee
23:40
23:40
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23:40
Today’s guest is Jason Aubee, Senior Vice President of Sales at TechSee. TechSee is a software company that develops visually-driven solutions for customer experience workflows. Jason joins us on the program to talk about the value that can be unlocked in call centers and other service environments when we move away from audio-exclusive communicati…
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Driving AI Adoption in Insurance - with Ryann Foelker of American Family Insurance Group
24:11
24:11
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24:11
Today’s guest is Ryann Foelker, Strategy Director at American Family Insurance Group. American Family Insurance Group is a private mutual company that provides property, casualty, auto, commercial, life, and health insurance. They also offer homeowners coverage and retirement planning products. Ryann joins Emerj CEO and Head of Research Daniel Fagg…
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Essentials for AI Infrastructure and Object-Based Storage for Enterprises - with Anand Babu Periasamy of MinIO
26:50
26:50
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26:50
Today’s guest is Anand Babu Periasamy, Co-founder & Co-CEO of MinIO, Inc. MinIO is a software company that develops High-Performance Object Storage systems that are API compatible with the Amazon S3 cloud storage service. Anand joins us on today’s podcast to discuss opportunities for IT and infrastructure leaders to scale AI across the enterprise. …
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Driving Responsible AI Approaches Through Executive Buy-In - with Steve Astorino of IBM
18:08
18:08
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18:08
Today’s guest is Steve Astorino, General Manager of Product Development, Data, AI & Sustainability and Canada Lab Director at IBM. Steve returns to the program to discuss the biggest challenges in establishing ethical AI practices from an infrastructure standpoint. Throughout the episode, He offers advice to leaders across industries for winning ex…
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AI and the Future of the ‘Enterprise Deep State’ - with Alan Boehme of H&M
25:13
25:13
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25:13
Today’s guest is Alan Boehme, Former Chief Technology Officer at H&M. Alan has also served at a number of Fortune 500 companies, assisting them through their digital transformations, including Coca-Cola and Procter & Gamble. Alan returns to the program today to discuss his pet peeves regarding the ‘Enterprise Deep State’ – or what he sees as those …
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Automation and Augmentation in Development Tools - with Tsavo Knott of Pieces
17:51
17:51
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17:51
Today’s guest is Tsavo Knott, Co-founder and CEO of Pieces. Pieces is an AI-driven software company that builds a platform to enable software developers to work more efficiently. Tsavo joins Emerj CEO and Head of Research Daniel Faggella for the first in a special two-part conversation on the challenge for software developers as GenAI drives greate…
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Driving Partnerships and Prioritization Strategies for AI in Financial Services - with Julie Winkler of CME Group
26:09
26:09
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26:09
Today’s guest is Julie Winkler, Chief Commercial Officer of the CME Group. CME Group is a Chicago-based financial services firm that operates derivative exchanges including the Chicago Mercantile Exchange and Chicago Board of Trade. Julie joins Emerj CEO and Head of Research Daniel Faggella on today’s program to pull apart new trends in AI adoption…
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Tracing AI and Natural Language Processing’s Journey to the Mainstream - with Matt Berseth of NLP Logix
22:57
22:57
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22:57
Today’s guest is Matt Berseth, Co-founder and Chief Information Officer of NLP Logix. NLP Logix is a fast-growing AI services firm based in Florida that serves both the public and private sectors. Matt joins us on today’s program to talk about the last decade in AI development and how natural language processing became such a central driver of adop…
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Solving Human Resource and Client Services Challenges with AI - with Bill Armstrong of Moss Adams
24:13
24:13
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24:13
Today’s guest is Bill Armstrong, Chief Innovation Officer at Moss Adams. Moss Adams is one of the 15 largest public accounting firms in the US, providing accounting, tax, and consulting services to public and private middle-market enterprises across industries. Bill joins Emerj Senior Editor Matthew DeMello on today’s program to discuss the impact …
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Guidance for Procurement Leaders in Recovering Supply Chains - with Edmund Zagorin of Arkestro and Len DeCandia of Johnson & Johnson
38:20
38:20
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38:20
Today’s guests are Arkestro Founder & Chief Strategy Officer Edmund Zagorin and Johnson & Johnson Chief Procurement Officer Len DeCandia. Arkestro is an AI-driven startup in the procurement space with broad partnerships across the automotive, construction, and manufacturing sectors, including Johnson & Johnson and Koch Industries. Together, the two…
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