Best Startup Geeks Podcasts (2024)

1
Geek Squad for home projects & Apprentice for a day 15:42

3h ago15:42

15:42

A startup business you could launch tomorrow: A BBQ grill-cleaning service. Some cleaning supplies, some wheels, some neighbors, go! Adult legos: universal building blocks for temporary projects around the house. Uprights, flats, arms, brackets... Home assistants: Geek Squad for home projects. A service providing on-call day labor for helping out w…

1
Sarah Doody | Navigating UX careers | #45 30:51

8d ago30:51

30:51

Sarah explains why UX researchers struggle with building effective portfolios and marketing themselves. She highlights common mistakes researchers make, offers tips for navigating NDAs, and suggests ways to showcase the business impact of their work. Sarah also provides strategies for standing out in a competitive job market and advice for freelanc…

1
𝗕𝗶𝗴 𝗜𝗺𝗽𝗮𝗰𝘁, 𝗦𝗺𝗮𝗹𝗹 𝗕𝘂𝗱𝗴𝗲𝘁: 𝗔𝗜 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗲𝘀 𝗳𝗼𝗿 𝗦𝗠𝗕 𝗖𝗼𝗻𝘁𝗮𝗰𝘁 𝗖𝗲𝗻𝘁𝗲𝗿𝘀 27:53

8d ago27:53

27:53

Send us a text In this episode of ACG, we explore how small and medium-sized businesses can harness authentic artificial intelligence to transform their contact centers without overspending. With a flood of so-called "AI" products in the market, we help you distinguish genuine solutions from the fakes to ensure you're investing wisely. Learn how fo…

1
Ride share banks, gas delivery, kinder car horns? 15:35

14d ago15:35

15:35

We talk business concepts and startup ideas related to cars. A home gas delivery service and a mobile EV fast-charging service. Could a home-based auto window tinting service work? Middle turn signals? To let other drivers know that you're going...straight? (Is this a problem??) A full car window de-fogger/de-icer. More car color choices! Why are w…

1
Creating tech tools for humans – Interview with Hazel Weakly

18d ago

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This interview discusses erosion of human connection in tech and the importance of designing tools that empower individuals and communities. Hear how programming languages like Rust and Haskell are shaping a more hopeful, and perhaps even more wholesome, future.By Tim McNamara (timClicks)

1
(OMG) Brad's 5 Buckets Framework to Simplify AI - 100% Fake AI Generated Podcast 11:09

24d ago11:09

11:09

I'm back... or am I? In this jaw dropping episode I used a tool from Google to create an entire podcast solely from an article I wrote called "The 5 Buckets Framework to Simplify AI" What you're about to listen to (or ARE listening to) is a short episode created in less than 2 minutes with a new tool, for FREE, with ZERO prompts. I think you'll agr…

1
Noam Segal | Garbage metrics: the case against NPS | #44 36:07

21d ago36:07

36:07

Noam discusses why NPS is a flawed metric and why companies should stop using it. He explains the issues with NPS from a survey science perspective and suggests better alternatives for measuring customer satisfaction and engagement. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/noam-segal-nps-the-garbage-met…

1
Uber for nannies? Expedia for day cares? 20:39

28d ago20:39

20:39

Steve & Emlyn (both dads with daughters) look at ideas for parents. A "life skills" school for kids to learn practical, real-life skills. A resource for last-minute child sitters! An on-demand nanny service—like Uber for parent helpers. Smarter parental controls for children's devices. School for parents, a.k.a. Parent University, to learn useful p…

1
Storytelling That Sells: How to Build a Product Everyone Wants to Share - with Selim Benayat, Bento 48:41

1M ago48:41

48:41

Send us a text In this episode of Things Have Changed Podcast, we sit down with Sélim Benayat, co-founder of Bento and now Director of Product at Linktree, to explore the shifting landscape of the creator economy and how Bento is helping creators showcase their work in a whole new way. Sélim shares the story behind Bento’s creation, their journey t…

1
Unmasking False Hustle: Revolutionizing Customer Experience 30:10

1M ago30:10

30:10

Send us a text Join me for an exciting episode where I take a deep dive into the heart of my latest book, False Hustle. Many contact centers and CX leaders are unknowingly sabotaging their own success by focusing on misguided efforts to appear productive. In this episode, I’ll be sharing insights on how to break the cycle of false hustle and transf…

1
Zsuzsa Kovacs | Hidden Risks of Surveys | #43 36:38

1M ago36:38

36:38

Zsuzsa Kovács talks about the problems with using surveys in UX research and why she prefers interviews. She explains how surveys can be biased and miss important details. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/zsuzsa-kovacs-surveys Episode highlights 00:01:45 – Zsuzsa’s Background in UX 00:05:56 – Pr…

1
How do you turn AN IDEA into A BUSINESS? 18:33

1M ago18:33

18:33

How do you tell if an idea is worth building? How do you take that idea and make it a working business? How do you find out if there's enough interest in the business before building it? What is the Minimum Viable Product (MVP) for the business idea? Are there tried-and-true steps or a formula for launching and marketing a new startup?…

1
Learn Rust, train doctors – Interview with Caroline Morton

1M ago

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Dr Caroline Morton has created software that exposes trainee doctors to the cognitive overload of the emergency room. Learn about the technical challenges and why her team turned to the Rust programming language. The episode touches on her personal story. She’s been writing software for 9 years, including 4 years full time, and is still […]…

1
Matt Wallaert | Personas vs. archetypes: why personas might not work | #42 36:39

2M ago36:39

36:39

Matt shares his perspective on personas and why he favors behavioral archetypes. He discusses the strengths and pitfalls of personas, the role of behavioral science in UX research, and alternative methods for building empathy beyond traditional research. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.com/podcast/matt-wal…

1
VR memorials, phonetic spellcheck, and free CPU cycles 18:21

2M ago18:21

18:21

Steve & Emlyn take on tech: Doing more with collective computing power, a chat app for watch parties and streaming media/events, a podcast audio summarizer app, context-specific, phonetic spellcheck, chat perks for online gamers, and VR memorials using 3D scans. Pennybox Podcast Ep6: Tech https://www.pennyboxpodcast.com…

1
Systems Software for Linux with Rust – Interview with Zeeshan Ali Khan

2M ago

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Zeeshan Ali Khan is the maintainer of the zbus crate, a pure Rust implementation of the D-Bus protocol. Zeeshan has been around Linux and embedded/mobile Linux for a long time – even moving to Finland to work for Nokia before the company moved to Windows Phone. The interview starts with creation of zbus—a pure Rust […]…

1
Calming Irate Customer Interactions: 5 Proven Techniques 24:46

2M ago24:46

24:46

Send us a text In this episode of "Advice from a Call Center Geek," we dive into the challenging world of dealing with angry customers. Discover five powerful, actionable techniques that can transform heated interactions into opportunities for building customer loyalty. Perfect for contact center managers and agents alike, this episode covers: The …

1
Pamela Escobar | Financial psychology in Mexico | #41 29:46

2M ago29:46

29:46

Pamela Escobar and Tina explore cultural perceptions and financial psychology, analyzing how these elements influence attitudes towards money and life choices. With Pamela's expertise and Tina's questions, they provide a detailed examination of how culture, economics, and personal behavior intersect. 🔎 Do you want to know more? Check out this episo…

1
Supercharging Python Tooling – An Interview with Charlie Marsh

2M ago

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Charlie Marsh is the founder of Astral, the company behind Python’s fastest code formatter: ruff. Astral is also the home of the open source uv and rye projects, which make installing Python packages much faster than they have been with pip. In the interview, Charlie discusses many things, including his own career, building an open […]…

1
Unveiling AI's Role in Content Creation with Originality AI's John Gillham 41:33

2M ago41:33

41:33

Send us a text Have you ever stumbled upon an article or a piece of content online and wondered, "Did someone actually write this, or is it the work of ChatGPT?" In today’s world, where content is produced at an incredible pace, it's becoming increasingly difficult to tell the difference.. and that’s a problem in the age of misinformation. Think ab…

1
What Technology does a World Class 2024 Contact Center Have? 24:20

2M ago24:20

24:20

Send us a text Did you ever ask yourself what the high-end contact centers are doing differently? In this ACGpodcast, we dive deep into the cutting-edge technologies that set elite customer service operations apart from the rest. This is how we are developing our strategic plan for Expivia. From AI-powered chatbots to advanced analytics, we explore…

1
Alcohol antidote? Netflix paralysis? Tinder for gamers? 24:16

2M ago24:16

24:16

Steve & Emlyn look at all things entertainment: Clean versions of movies and TV shows. For families who want to enjoy shows without scenes depicting sex, drugs, or violence. Revive popular online games. The world wants Starcaft 3 and World of Warcraft 2. (C'mon Blizzard!) Bundled subscription plans for streaming TV media. Everybody is suffering fro…

1
Sex, suds, and bald salons...are these startups a go? 18:39

2M ago18:39

18:39

Health & Beauty: An easier way to clean hairbrushes? A machine? A soaker? A mini car wash? A meal-kit subscription service for people with restricted diets. For low FODMAP, sugar-free, low carb, and other specialized diets. Personalized skin-care products using AI machine learning. Can genetics and lifestyle be integral? Quick-service salons for ha…

1
How stupid does a business idea have to be to be genius? 24:00

2M ago24:00

24:00

Ideas mashup! Steve & Emlyn look at ideas from across the spectrum: Subtitles for sports chants? Should this be a thing?? Quick jobs for day laborers: Can this proven model be applied at the local scale? The backpack hoodie! What about a backpack poncho? Waze for supermarkets! The app that shows you where every item in the store is! Buying/Selling …

1
Rob Ede – Actix Web, Life as an Open Source Maintainer, Supply-chain Security

3M ago

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Summary The episode explores Rob‘s views on open source maintenance, along with many interesting side quests relating to modern software development. We start the discussion by talking about Rob’s journey to becoming a maintainer of Actix Web, a web framework written in Rust. This moves into a discussion about the project’s adoption by companies li…

1
Is the next big business idea from...food fatigue? 18:47

3M ago18:47

18:47

Does the shape of food matter? And what foods would benefit from a different shape? We're tired of breakfast bars and protein bars, so what other food formats might work? And is it possible to create a healthy, tasty, almost-complete meal in a portable, convenient form? Chewing gum flavors are boring. We have amazing choices for flavored seltzers, …

1
Stress-free travel hacks? TAKE MY MONEY 14:51

3M ago14:51

14:51

Fully-stocked meal kits for a day at the beach? No more cleaning out that yucky cooler! An AI-powered story generator using your travel photos and videos. Hey where was that castle we visited? Is better airplane boarding even possible? Home services while you're traveling. Need your vegetable garden watered? An AI-powered route map planner for off-…

1
uxcon special: Designing for Complex UIs and Measuring UX with Vitaly Friedman┃#40 29:52

3M ago29:52

29:52

Tina interviews Vitaly, a UX Leader, speaker, and co-founder of Smashing Magazine. Vitaly will host a full-day workshop on designing complex UIs on September 18th, the warm-up day for uxcon vienna 2024, followed by a talk on measuring UX and design impact on September 19th. Their discussion covers aspects of user experience, choosing the right desi…

1
Adapting to the Future of Contact Center Outsourcing- Lessons Learned for All 29:03

3M ago29:03

29:03

Send us a text The contact center industry is evolving, and with that evolution, contact centers of all types are starting to learn valuable lessons. In this episode, we'll dive into how the BPO landscape is changing, what these changes mean for customers, and the latest AI tools you should be asking for in your outsourcing RFPs. Don’t let the titl…

1
uxcon special: The Power of Collaborative Research | Feyikemi Akinwolemiwa | #39 15:09

4M ago15:09

15:09

Feyikemi, a senior user researcher and strategist, joins host Tina to discuss her upcoming talk at uxcon vienna titled "Co creation, the power of collaborative research among niche user groups." Feyikemi shares her journey from architecture to user research, discussing how she connects with specialized user groups through empathy and collaboration.…

1
How Cling Systems is Transforming Battery Supply Chains with William Bergh 47:32

4M ago47:32

47:32

Send us a text Revolutionizing Battery Recycling: The Future of Sustainable Energy Management As the world embraces the electric vehicle (EV) revolution, with 1.3 million EVs sold in 2023 alone—a 40% increase from the previous year—the issue of battery disposal and recycling is becoming increasingly critical. The demand for lithium-ion batteries, e…

1
Everything We Learned from Starting An AI CX Company - OttoQa 20:20

4M ago20:20

20:20

Send us a text Join us as we dive into the journey of founding and growing OttoQa, a cutting-edge AI-powered Customer Experience (CX) company. In this episode, we'll share our firsthand experiences, lessons learned, and the challenges we faced in building a fully automated QA platform. Discover the strategies and insights that helped us innovate in…

1
uxcon special: Human Connection in a World of AI | Katy Mogal | #38 24:50

4M ago24:50

24:50

Katy Mogal, an expert in design and research, joins Tina to discuss her upcoming talk at uxcon vienna 2024. Scheduled for September 20, Katy, alongside her colleague Markos Grohmann, will explore the theme "Designing for Connection in a World of AI: Love-Bots, Googly-Eyed Roombas, and the UX Quandary of Anthropomorphic Products." They delve into th…

1
How Companies Can Supercharge Their Brand Visibility with Sneha Saigal's Geeks&Experts 32:28

4M ago32:28

32:28

Send us a text The Power of PR: Navigating Today’s Media Landscape with Sneha Saigal In our hyper-connected world, the stakes for corporate reputation are incredibly high. Remember Cristiano Ronaldo's simple gesture that caused a $5 billion drop in Coca-Cola's market value? Or the backlash against Pepsi's Kendall Jenner ad? These moments remind us …

1
Mastering QA: Crafting the Perfect Contact Center Quality Assurance Forms 25:32

4M ago25:32

25:32

Send us a text What if you could transform your call center’s efficiency and agent performance overnight? This episode guarantees you’ll walk away with actionable insights on crafting the ultimate QA forms for both voice and chat channels. We’ll guide you on defining the crucial goals for your QA forms, such as enhancing agent performance, ensuring…

1
uxcon special: Deep Listening with Indi Young | #37 40:26

5M ago40:26

40:26

Meet Indi Young, a renowned UX expert, as she joins host Tina Ličková to share details about her upcoming full-day workshop on "Listening Deeply." Indi will discuss her workshop's focus on deep listening and understanding user cognition, offering practical techniques to uncover users' underlying thoughts and emotions through non-directed interviews…

1
Is Prompting The New Programming? with Filip Kozera and Robert Chandler, Wordware AI 39:30

5M ago39:30

39:30

Send us a text Bringing Coding to the Masses with AI. Can programming become accessible to all? This week on Things Have Changed podcast we have Filip C. Kozera (CEO) and Robert Chandler (CTO) from Wordware AI, a startup that's simplifying app creation and making it more user-friendly for both experienced programmers and complete beginners! AI is t…

1
How You Can QA Contact Center Calls Using ChatGPT (Desktop) 16:07

5M ago16:07

16:07

Send us a text In this ACG episode, we dive into the transformative impact of AI on customer service QA. Hosted by Tom Laird, the CEO of Expivia Interaction Marketing Group and OttoQa, this session explores how ChatGPT and Claude 3 enhance call analysis and agent performance monitoring. Discover effective system prompting and its role in refining q…

1
Konstantin Escher | Breaking Down Communication Barriers: Insights from the UXR Meetup | Season 3 #12 33:31

5M ago33:31

33:31

Meet Konstantin, a psychologist and freelance user researcher, discussing his insights at the UXR Meetup by UXtweak with host Tina Ličková. He explores overcoming UX research challenges in companies, breaking down communication barriers, and the vital role of user researchers in aligning departments and achieving business objectives. This conversat…

1
Exposed: The Unvarnished Truth About AI Deployment in Contact Centers 22:45

6M ago22:45

22:45

Send us a text Are you overwhelmed by the relentless push to overhaul your contact center with AI? Let's clear the air about the real impact of AI in this industry. My recent talks reveal a surprising fact: many companies are not rushing into AI as believed. In reality, few have a detailed plan or have started implementation. Join me in a practical…

1
Will Auto QA Platforms End the Era of Traditional CX Analytics? 19:25

6M ago19:25

19:25

Send us a text Tune into our latest ACG podcast episode, "Will Auto QA Platforms End the Era of Traditional CX Analytics?" where we dive into the world of customer experience analytics. We’ll explore and compare the tools and techniques behind both Auto QA platforms and traditional analytics methods. This friendly chat is packed with insights about…

1
How Brevdev Is Making AI Development Accessible and Simple for Everyone with Nader Kahlil 30:56

6M ago30:56

30:56

Send us a text When ChatGPT was launched in December 2022, few could have predicted the rapid transformation the world would undergo in the following months. It emerged as the fastest-growing consumer technology in history, catching many by surprise. In the year since its launch, ChatGPT has revolutionized nearly every aspect of the tech industry. …

1
Tips to Disrupt your Service Desk with Technology and Tactics 47:54

6M ago47:54

47:54

Send us a text Join Tom in this insightful podcast episode recorded at the HDI Philly event held at Princeton University. Delve into groundbreaking strategies and cutting-edge technologies, including AI, to revolutionize your service desk operations. Drawing from his leadership at Expivia, where he expanded the team to over 600 professionals, and h…

1
Aiden Hirshfield | Grounded Theory and Continuous Discovery | Season 3 #11 33:34

6M ago33:34

33:34

Tina talks with Aiden, a research leader and digital strategy consultant. They discuss the combined power of grounded theory and continuous discovery in UX research. Aiden shares their experiences and perspectives on how these methodologies enrich the understanding of user needs, driving innovation in user-centric design while exploring the interpl…

1
How Swyft Cities Is Revolutionizing Urban Mobility with Jeral Poskey 47:15

6M ago47:15

47:15

Send us a text Tech companies today are building bigger and bigger campuses. Think about Google's sprawling complex in Mountain View, Facebook's expansive headquarters in Menlo Park, and Amazon's new HQ2 in Arlington, VA. These are not just workplaces; they are mini-cities, pulsating with thousands of employees every day. Just trying to get around …

1
How Starlink Is Rewriting Connectivity and Its Global Implications 39:06

7M ago39:06

39:06

Send us a text Picture this: You're kicking back, watching one of those jaw-dropping SpaceX rockets launch into the cosmos, carrying astronauts or top-secret cargo to the space station. Yeah, that's the same SpaceX we're talking about today on Things Have Changed. They've been lighting up the skies and our feeds with a whopping 96 launches last yea…

1
Suj Premachandran | Shaping Minds: The Intersection of Spirituality and UX Education | Season 3 #10 22:35

7M ago22:35

22:35

In this episode, Tina talks with Suj, who teaches UX design to kids. Suj combines design and empathy to inspire new thinking. We'll explore Suj's journey, his work's impact, and its significance. The discussion also highlights the connection between design and spirituality. 🔎 Do you want to know more? Check out this episode at: https://www.uxtweak.…

1
Breanna Gentile | Trauma Informed Research: How trauma and UX comes together | Season 3 #9 34:55

8M ago34:55

34:55

In this episode, Tina Ličková talks with Dr. Breanna Gentile about integrating psychological principles into UX design, focusing on trauma-informed practices. They explore how understanding users' emotional and psychological backgrounds can inform better design decisions. Dr. Gentile emphasizes cultural sensitivity, the blend of qualitative and qua…

1
Unlocking the Power of Prompts: Enhancing CX QA with Proven Strategies 32:07

8M ago32:07

32:07

Send us a text Dive into the transformative journey of OttoQa, where we've uncovered the profound impact of prompts in elevating customer experience (CX) quality assurance (QA) processes. This podcast (taken from a Linkedin Live Event) brings the insights and methodologies from our extensive experience directly to you, focusing on the art and scien…

1
Debbie Slijpen & Karin den Bouwmeester | SPECIAL UXinsight festival: For the bold and curious | Season 3 #8 29:11

8M ago29:11

29:11

In this special episode, Tina discusses the UXinsight festival with its organizers, Karin den Bouwmeester and Debbie Slijpen. They share insights into the conference's development, highlight the significance of post-talk discussions, and explore the challenges of fostering online connections. The theme, "Stay Curious, Be Bold," is discussed in the …

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