Are you an online retailer shipping packages internationally? "Outside the Box" is Asendia USA's podcast educating US-based e-tailers on international shipping topics and how they can expand their global e-commerce footprint. • Are you struggling with navigating international customs clearance? • Want to learn how to reduce your global shipping costs? • Need to improve your transit times for a better shopper experience? • Interested in learning about online shopper behavior in other countrie ...
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08: Strategies to enhance the global and Canadian delivery experience
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Selecting the right international carrier plays a pivotal role in enhancing the delivery experience, thereby boosting customer satisfaction. John Walsh and Nick Agnetti break down the key factors when choosing a carrier for your brand, marketplace, or 3PL: transparency, visibility, ease of returns, shipping metrics plus DDU & DDP shipping options. …
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07: DDU vs DDP - How it Impacts the Customer Experience
19:35
19:35
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When considering the switch from DDU (Delivery Duty Unpaid) to DDP (Delivered Duty Paid), it is important to focus on how it impacts the customer experience. John Walsh and Nick Agnetti discuss the shipping profile - commodities, shipping frequency, destination countries, landed costs, transits and more to help make an informed decision that benefi…
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Mid-year check in: Stay tuned for new episodes of "Outside the Box with Asendia USA"
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We're halfway through 2024 and want to thank our audience for tuning in. Subscribe and join our LinkedIn group for comments, questions, and feedback. Next podcast episode "Why DDU vs DDP" will drop July 17th. Subscribe to our email list Request a consultationBy Asendia USA
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06 part 2: Understanding the international returns process for e-commerce businesses
16:41
16:41
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Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about positioning a returns solution, decreasing costs, returns restrictions, and fast refunds for shoppers and more! About Helen Scurfield - LinkedIn Helen has over 20 years’ of experience in in…
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06 part 1: Understanding the international returns process for e-commerce businesses
18:40
18:40
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Our special guests, Helen Scurfield, CEO, Asendia Global Returns and Ari Aloni, e-PAQ Returns Manager, Asendia USA, speak with John Walsh and Nick Agnetti about how global returns play a huge part in today’s e-commerce logistics and elevating the experience with simplicity, transparency and available choices of returns services for shoppers and ret…
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05 part 2: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally
16:08
16:08
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Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the growth areas in the physical box space, subscribe and save functions, eliminating the churn rate surrounding the delivery experience and more! About John Haji - LinkedIn Learn more about this topic: Asendia USA's Partners | Many Ways To Access Our Mail & Par…
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05 part 1: Do's and Don'ts of shipping Subscription Boxes from the USA to Canada and internationally
16:34
16:34
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Our special guest, John Haji, Co-founder and Head of Partnerships, SubSummit, discusses the challenges of the subscription box industry - from costs, acquisition of customers and retention, the post purchase experience and more! About John Haji: John is a subscription guru and a serial entrepreneur with a decade's worth of experience in the subscri…
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04 part 2: Cross-Border Shipping to Key e-Commerce Markets - Canada, UK and Australia
10:40
10:40
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John Walsh and Nick Agnetti discuss what is important to UK and Australia e-shoppers – Hidden fees, delivery speed choice, clear return policies and more! Learn more about this topic: E-commerce in Oceania: what’s driving sales in New Zealand and Australia? Asendia Oceania’s Managing Director explains emerging trends in e-commerce Asendia usa: E-co…
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04 part 1: Cross-Border Shipping to Key e-Commerce Markets – Canada, UK, and Australia
13:26
13:26
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John Walsh and Nick Agnetti discuss the value of e-commerce shipping to Canada and what is important to e-shoppers – Sustainability, Duties and Taxes, and Transit expectations. Learn more about this topic: Asendia USA: E-commerce and mail delivery to and from North America Subscribe to our email list Request a consultation…
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03: Deep Dive into the Cost of International Shipping: Improving the Consumer Experience
10:09
10:09
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John Walsh & Nick Agnetti will navigate the challenges of e-commerce global shipping and unlock the secrets to success in customs, costs, customer satisfaction, and much more! Learn more about this topic: Asendia USA: e-PAQ by Asendia global parcel and returns solutions Subscribe to our email list Request a consultation…
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02 Part Deux: Canada, eh? e-Commerce Strategies for Shipping between the USA and Canada, and within Canada
14:20
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John & Nick continue the conversation with our special guest, Dave Mays, CEO Broadreach, an Asendia company, discussing the advantage of growing and evolving your e-Commerce business in Canada without dramatic supply chain disruption. About Dave Mays: LinkedIn Learn more about this topic: Infographic: Canadian E-comm Shopper - 11/2023 Broad Reach: …
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02: Canada, eh? e-Commerce Strategies for Shipping between the USA and Canada, and within Canada
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With special guest, Dave Mays, CEO, Broad Reach, an Asendia company, John & Nick explore the dynamic logistics between the USA and Canada, uncovering the strategies and solutions for seamless cross-border transactions and navigate the nuances of shipping within the vast expanse of Canada itself. About Dave Mays: Dave Mays, CEO of Broad Reach, bring…
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01: Who is Asendia and what do we do for International e-Commerce Shippers
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14:39
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In this episode of Outside the Box with Asendia USA, our e-commerce shipping specialists, John Walsh, VP of Sales, and Nicholas Agnetti, Account Executive, share their knowledge and tips on expanding your global footprint further. Learn more about this topic: Asendia USA: e-PAQ by Asendia global parcel and returns solutions Subscribe to our email l…
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Coming Soon: Outside the Box with Asendia USA podcast
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Tune in for Asendia USA’s new podcast, “Outside the Box with Asendia USA”, featuring John Walsh, VP of Sales, and Nick Agnetti, Account Executive. The co-hosts will be discussing various topics regarding e-commerce, logistics, and sustainability best practices. Designed for online retailers, Asendia USA’s podcast will release monthly educating US-b…
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