Host Glenn Haussman is a well know travel industry personality, renowned industry speaker, writer, consultant, and publisher of novacancynews.com. Each show features incredible hospitality leaders that educate and empower listeners.
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Top College Town Hotels: US News & World Report’s 20 Best
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5:34
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It’s back to school week here for me as I’ve got two kids off to college. So I spoke with Rachael Hood, Senior Editor of Travel at US News & World Report, who just named the 20 Best College Town Hotels to see what it takes to be a top college town in 2024. With a focus on location, traveler reviews, and real customer experiences, Rachael shares wha…
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Wayne Tabor may be a hotelier, but we love he's also on a competition BBQ team in his home town of Memphis. Grab a drink and join us for some happy hour laughs and BBQ techniques and tipos.By No Vacancy News
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Shane Green, Founder and President of SGEi, talks about how to inspire people and companies to move beyond the mundane and out of status quo to exceed the expectations of their employees and customers. What are ways that organizations can attract the right talent, retain that talent, and wow the customer?…
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Optimizing Hotels' Tech Stacks, Customer Personalization, and Business Intelligence
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5:13
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I caught up with Dina Belon, President of Staypineapple Hotels Inc. during the Southern Lodging Summit, where she shared insights on optimizing hospitality operations through implementing cutting-edge technology and personalized guest experiences. Key highlights include: Optimizing Tech Stacks: Insights into Staypineapple’s recent tech stack overha…
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Discover the secrets behind the success of LivAway Suites, an innovative upscale economy extended stay hotel. In this episode, COO Kevin Dailey and I explore the brand's unique approach to guest experience, technology integration, and property design. Learn how LivAway Suites is redefining the extended stay market with its focus on essential amenit…
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893: Navigating Hotel Development Evolution w Vision's Mitch Patel
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We discuss current trends and challenges in the hospitality industry with Mitch Patel, CEO of Vision Hospitality Group, focusing on the rise of extended stay hotels, innovative development strategies, and the importance of creating memorable guest experiences. Mitch shares his expertise on: Extended Stay Success: Why extended stay properties have b…
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ESLA Icons & Experts: Investing in Extended Stay Hotels
28:21
28:21
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28:21
Scott Stevens, of HREC, and Glenn Bisping, Director of Franchise Services at Extended Stay America (ESA) on why major hotel brands are entering the extended stay segment, how the market has evolved, and why it's attracting investors. Discover the benefits of partnering with brokers for hotel investments, how to navigate current lending challenges, …
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Election Impact on Hospitality with Chirag Shah at LendingCon
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3:09
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3:09
Glenn and Chirag Shah, American Hotel & Lodging Association's EVP, Federal and Political Affairs & Counsel, at LendingCon - Hospitality Investors Conference to explore the intersection of politics and the hospitality industry, especially with an election just around the corner. Episode Highlights: Election Impact: Discussing the potential effects o…
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892: Closing Hotel Deals in a High-Interest World
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Today we discuss the current state of the hospitality industry, including challenges and opportunities in the market. Ryan Bosch, Principal of Arriba Capital, Glenn and Anthony discuss impact of interest rates on hotel deals, the evolving lending landscape, and insights into the booming extended stay sector. Discover strategies for securing financi…
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Infrastructure and Economic Growth in Central Florida with Congressman Darren Soto
3:11
3:11
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3:11
Glenn talks with Congressman Darren Soto during LendingCon about the significant infrastructure investments in Central Florida and its impact on the economy and tourism industry. Episode Highlights: Infrastructure Investment: Insight into the $3.5 billion expansion of I-4, aimed at alleviating the worst traffic in the nation and boosting Central Fl…
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Navigating Hospitality Development with Congressman Aaron Bean at Lending Con
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4:38
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Congressman Aaron Bean and Glenn chat at at LendingCon in Orlando, Florida, discussing the latest issues and innovations in hospitality development. Episode Highlights: Event Overview: Reporting from LendingCon at the Rosen Center Hotel with 800 hospitality industry leaders. Human Interaction: Emphasizing the importance of personal connections in l…
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Icons and Experts: Maximizing Profits in Extended Stay Hotels: Expert Strategies for Revenue Management Success
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29:57
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Discover the essential strategies for optimizing revenue in extended stay hotels! In this episode of ESLA’s Experts & Icons, Ewa Kemper, VP Revenue Management at Dellisart and cohost Doug Artusio, ESLA’s Founder, share essential tips for revenue management and the importance of finding the right balance between extended stay and transient guests. M…
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Tonight on the Friday Night Audit Happy Hour Extravaganza, we’re immersing ourselves in the future of hospitality experiences. Glenn, Craig Sullivan and Doctor Producer Suzanne Bagnera, PhD, CHA are focused on the secret TipTech lab – or is that Batcave? We drink, laugh and discuss their cutting-edge technology and unique approaches to enhancing ho…
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891: Crafting Emotional Experiences in Entertainment and Hospitality
48:44
48:44
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48:44
Dive into the world of immersive experiences and the future of themed entertainment with this episode. Join myself and Suzanne Bagnera, PhD, CHA as we sit down with Ryan A. Harmon, President and Chief Creative Officer of Zeitgeist Design & Production (OFFICIAL), to discuss the evolution and innovation in theme parks, hotels, and more. Discover the …
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Today we’re seeing how one amazing couple – Karie Brittano and Julian Brittano -- is bringing their dream project to life, with a little help from Choice Hotels International's John Lancaster. This episode covers: Supporting Owners Access and Representation (SOAR) Program: Transitioning from the Emerging Markets Program to a new initiative focused …
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889: Unpacking the Root Causes of Employee Engagement Issues in Hospitality
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We’re delving deep into the root challenges of employee engagement and retention in the hospitality industry. Our guest, Szilvia Olah, Employee Experience Designer from The Strengths Company, joins us from Dubai. Key Highlights: Common Complaints: Discussion on the prevalent issues of low employee engagement and high turnover rates in hospitality. …
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FNA 144: Celebrating Phil Cordell's Legendary Career in Hospitality
1:06:13
1:06:13
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Join us for a special episode as we celebrate the incredible career of one of the most respected figures in the hospitality industry. Phil shares his journey, from his early days as a bellman to becoming a key player in the industry, and reflects on the evolution of hospitality over the past 41 years. Key Points: Career Beginnings: Phil’s start as …
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887: Pivoting Operations with Pivot Hotels
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42:21
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Today we have Rick Colangelo, EVP of Pivot Hotels, part of Davidson Hospitality Group. Topics discussed include: Guest Experience: The significance of delivering exceptional guest experiences in hotels and resorts. The Pivot Vibe: Introduction of the “Pivot Vibe” concept, focusing on guest journey, music, lighting, scents, and design. Experience Ec…
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888: Coury Holding Launches Division Heightening Property Hotel Guest Experience
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Today we delve into the latest developments at Coury Holdings and their exciting new ventures. Paul Coury special guest shares insights on their innovative approach to hospitality and strategic growth. Key Points Covered: • Overview of Coury Holdings: o Coury Holdings’ history and evolution over 38 years. o Transition from developer and asset manag…
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886: Discover the Evolution of Virgin Hotels Las Vegas with President Cliff Atkinson
27:22
27:22
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27:22
Join Glenn as he takes you on an exciting tour of the Virgin Hotel Las Vegas with special guest Cliff Atkinson, the President of Virgin Hotel Las Vegas. In this episode, you will explore the remarkable changes and improvements made to the property. Walk along with Glenn and Cliff to learn about: • The integration of various elements to create a coh…
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885: Crafting a World-Class Casino Resort: Design and Comfort For Profitability
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39:45
Join us as we dive into the world of casino resort design with two industry experts! Discover Winstar, an incredible casino resort project in Thackerville, Oklahoma, led by the Chickasaw Nation and designed by HBG. We interview Rob Juergan, Principal and Architectural Designer at HBG Design and Ray Mabry, Principal and Dallas Office Leader Project …
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Glenn and Craig welcome back Amy Montgomery for her yearly appearance. Grab a drink and have a lugh along with us!By No Vacancy News
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884: From Ritz-Carlton to Fifth Avenue: Elizabeth Mullins' Journey in Luxury Hospitality
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Elizabeth Mullins is COO of Flâneur Hospitality is a seasoned hotelier with a passion for luxury hospitality. She shares her journey from the Ritz-Carlton to leading a new boutique hotel in NYC. Discover what sets her hotel apart and her unique approach to creating unforgettable guest experiences at the Fifth Avenue Hotel. • Dive into the world of …
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Nezar Akeel is Founder & CEO of MAXPRO Fitness and shares insights around the importance of in-room workout options for travelers. It's so easy, even i coiuld do it! Plus, MAXPRO has partnered with Shaquille O'Neill too so this is legit.By No Vacancy News
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FNA 142: Live From Resorts World Las Vegas!
49:24
49:24
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49:24
We're back after a holiday break broadcasting live from Red Tail at Resorts World Las Vegas. The resort's CMO Ronn Nicolli joins s we dicuss NBA Summer League, how sports and live music has taken over the city, and Glenn attempts to be funny.By No Vacancy News
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How Vai Resort Hotel is Figuring Out It's Tech Stack Challenge
4:31
4:31
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Bill LeGrand, CRME, Executive Director of Commercial Applications for the upcoming VAI Resort during HITEC 2024 shares insights on their tech-forward approach for the billion-dollar resort opening in 2025. Starting from scratch is allowing the Vai team to craft seamless guest experiences using cutting-edge technology. They'l leveraging a unified gu…
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