ACI Worldwide powers electronic payments for financial institutions, retailers and processors around the world with its broad and integrated suite of electronic payment software.
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The AFSA Extra Credit Podcast is a quick take on the consumer credit industry from the professionals who work in it every day.
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Industry Icon #9 | Suzi Straffon, Allied Solutions
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The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Suzi Straffon, Director, Finance Company Markets with Allied Solutions Suzi has had a successful career because of her tenacity and importance she places on learning, particularly from her mentors…
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Industry Icon #8 | Rochelle McClanahan, Brundage Management/Sun Loan
13:09
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The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Rochelle McClanahan, Chief Financial Officer/Compliance Officer with Brundage Management/Sun Loan. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her i…
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Industry Icon #7 | Lisa Verdun, Point Perdictive
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The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Lisa Verdun, Senior Fraud Consultant with Point Predictive. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the i…
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Industry Icon #6 | Ginger Herring, 1st Franklin Financial
13:21
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The AFSA Extra Credit Podcast Industry Icon series continues, featuring outstanding female leaders in the consumer credit industry. This episode features Ginger Herring, President & CEO of 1st Franklin Financial. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influences are, and where she sees the in…
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Industry Icon #5 | Darcy Locke, ACI Worldwide
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AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Darcy Locke, Vice President, Head of Consumer Finance Sales with ACI Worldwide. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in th…
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Industry Icon #4 | Mara McNeill, Toyota Financial Savings Bank
10:21
10:21
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AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Mara McNeill, President & CEO of Toyota Financial Savings Bank. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who …
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Industry Icon #3 | Marguerite Watanabe, Connections Insights
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AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Marguerite Watanabe, President, Connections Insights. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who her influe…
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Industry Icon #2 | Kristen Miller, Global Lending Services
11:47
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AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. This episode features Kristin Miller, SVP, General Counsel & Compliance Officer with Global Lending Services. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended …
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Industry Icon #1 | Tanya Sanders, Wells Fargo
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AFSA is celebrating Women's History Month with a special Extra Credit Podcast series, Industry Icons, featuring outstanding female leaders in the consumer credit industry. Our first episode features Tanya Sanders, Head of Wells Fargo Auto. She chats with Danielle Fagre Arlowe, SVP of AFSA, on how she ended up in the industry, who are influences are…
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Simplifying Payment Processing? Payment Orchestration Can Help
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During a recent PaymentsJournal podcast, Dan Coates, Principal Solution Evangelist at ACI Worldwide, and Daniel Keyes, Senior Analyst of Merchant Services at Javelin Strategy & Research, explored the complex payments ecosystem and how payment orchestration allows merchants and PSPs to tackle obstacles head-on.…
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Ep. 55 | Alternative Data Download w/ Equifax
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In this edition of the AFSA Extra Credit Podcast, we chat with Lena Bourgeois, SVP & General Manager of Automotive & Insurance with Equifax about alternative data. It’s a term that gets thrown around a lot but Lena gives us the download on what it is, what it can do for your business and most importantly, how it can increase credit access for consu…
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Is Digital Identity the Solution To Stopping Fraud Threats?
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Payments are getting complex and catching fraudsters is getting harder. Learn how to detect friendly fraud and prevent account takeover, plus ways to decrease revenue leakage using digital identity verification in this Payments Journal podcast featuring ACI’s, Erika Dietrich, and Javelin’s, John Buzzard.…
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Ep. 54 | Changing Perspective on Auto Finance
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18:22
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In this edition of the AFSA Extra Credit Podcast, we chat with Robert Steenbergh, Founder & CEO of AutoPayPlus which offers consumers a flexible auto financing schedule that matches payments with paychecks. We have a broad conversation about Robert’s journey, the benefits of changing the perspective on how consumers pay for vehicles and the importa…
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Ep. 53 | Creating your company's value proposition
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AFSA member companies are generally very good at marketing their own products and services. What about your company? Are you telling prospective hires and current employees why they should work with you? Terri Horn, Managing Director with People Strategies joins us again to share her findings and best practices on creating and developing your compa…
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Ep. 52 | Fair Lending Pt. 2 w/ CRA's Dr. Adam Gailey
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This episode of the Extra Credit Podcast is Part Two of our conversation with, Philip Bohi, VP of Compliance Education and Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order. In the last episode, Dr. Gailey and Philip discussed the things that you can control, lik…
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Ep. 51 | Fair Lending w/ CRA's Dr. Adam Gailey
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In this episode of the podcast, Philip Bohi, VP of Compliance Education talks with Dr. Adam Gailey, Principal in the Financial Economics Practice at Charles Rivers Associates, on getting your Fair Lending house in order and looking carefully at questions surrounding things you can control like underwriting, buy rate setting and servicing. State and…
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Ep. 50 | Rick Hackett & Stephen McDaniel on F&I Compliance
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In this episode of the AFSA Extra Credit Podcast, Dan chats with Stephen McDaniel, Co-founder & CEO with F&I Sentinel and Rick Hackett, Board Member with F&I Sentinel and former Assistant Director at the Consumer Financial Protection Bureau. We pick Stephen’s brain on some of the strategies companies can use to ensure F&I compliance is front of min…
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Ep. 48 | The State of Vehicle Finance w/ Melinda Zabritski
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In this edition of the AFSA Extra Credit Podcast, Dan chats with Melinda Zabritski, Senior Director for Experian's automotive financial services team. She swings by to give listeners a look into what we can glean from Experian's Q4 State of Automotive Finance report. She also looks at affordability and uses her crystal ball to see what what be comi…
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Ep. 47 | Hudson Cook on FTC Safeguards Rule
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In this edition of the AFSA Extra Credit Podcast, we tackle the soon-to-be-effective FTC Safeguards Rule. Dailey Wilson, Attorney with Hudson Cook joins us to give us the 35,000 foot view of the rule, some of the nitty gritty that companies will have to get into and who exactly is covered (hint, its most folks). Dailey also discusses some of the un…
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Protect Your Bank and Customers: Join the Fight Against APP Scams
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APP scams are on the rise, and UK banks are feeling the impact. By 2026, The UK market loss expected is $1,564.9 million compared to $789.4 million in 2021. Despite efforts to educate customers about the risks, banks and regulators are struggling to find a formula that works. That's where Scamscope comes in. In this podcast, you'll learn: The curre…
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Ep. 46 | Manatt Returns to Talk CFPB Registries
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The experts from Manatt, Phelps & Phillips are back to discuss the Consumer Financial Protection Bureau's (CFPB) registries on terms and conditions and "bad actors." We dive deep on what each registry is, the motivation for their promulgation, the impact they could have on consumers who need credit and the constitutionality of the Bureau in the fir…
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Ep. 45 | Affordability & Creditworthiness w/ Spencer Slade, PTS
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Affordability and creditworthiness are two key factors - really the two key factors - that determine whether Americans can get access to the credit they need. Unfortunately, rate caps have made affordable credit, especially those who have a challenging credit report, far more difficult to get in many locations. In this episode of the Extra Credit P…
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Ep. 44 | Olivia Moseley on the Power of The EDGE
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In this episode of the AFSA Extra Credit Podcast Dan chats with Olivia Moseley, Distrct Manager with Heights Finance and the Year 1 President of AFSAEF's The EDGE program. Olivia shares how valuable the program was to her and highlights some of the key reasons she thinks all AFSA members should consider it a must-attend program for rising industry …
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Ep. 43 | Celia Winslow & Danielle Arlowe on the Auto Remarketing Podcast
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AFSA SVPs Celia Winslow and Danielle Arlowe recently appeared on he Auto Remarketing Podcast with Nick Zulovich of Auto Finance News. Celia & Danielle discussed the latest developments on the federal and state level, respectively, in connection with actions by lawmakers and regulators. Special thanks to Nick and the team at SubPrime Auto Finance Ne…
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Ep. 42 | Attracting Millennial + Gen Z Talent
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In this episode of the AFSA Extra Credit Podcast Dan chats with Terri Horn, Managing Director of People Strategies, a boutique firm specializing in executive search, recruiting, and Human Resources consulting. We cover one of the hottest topics in financial services and the economy broadly right now: recruitment and retention. Terri shares some of …
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In this episode of the AFSA Extra Credit Podcast Dan chats with Justin Davis, VP of Product Delivery and Frank McKenna, Chief Strategist with Point Predictive about the uptick in fraud as we come out of the pandemic and the economy remains turbulent. They also talk about what kind of fraud we're really seeing in the market. Hint? It's not a concert…
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Where To Begin: Instant Payment Platform (IPP) in UAE
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This episode will deep dive into the process of IPP implementation from planning to budgeting, from technology to partner and from fraud to business processing.By ACI Worldwide
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IPP Brass Tacks with Craig Ramsey: Why It’s Imperative to Choose the Right Tech
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Instant Payment Platform (IPP) planning in UAE is not a short-term project. Get tips on the right approach from ACI’s payments experts as they talk about the 18 criteria you need to include in your process.By ACI Worldwide
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Ep. 40a | An Addendum on the 5th Circuit Decision w/ Manatt
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Given the 5th Circuit's recent decision regarding the CFPB's funding, we thought it made sense to bring our experts from Manatt back to the pod give us an idea of what it all means. Bryan Schneider and Scott Pearson join us again to add on to our discussion on supervision and enforcement at the CFPB.…
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Ep. 40 | Going Deep on CFPB Supervision & Enforcement w/ Manatt
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The Consumer Financial Protection Bureau's supervisory and enforcement powers can be confusing and if your company is in the crosshairs, a bit unnerving. Luckily, we've got CFPB experts from Manatt, Phelps and Philips LLP, to help guide listeners through the experience. Bryan Schneider, Mehul Madia and Scott Pearson join the pod to go deep on the s…
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IPP Brass Tacks with Craig Ramsey: Where to Begin?
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Gain key insights into how UAE financial institutions can prepare for IPP in our podcast featuring over 20 years’ of #payments experience.By ACI Worldwide
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In this episode of the Extra Credit Podcast, Dan chats with Tyler Gray, Director of Sales with LCT on voluntary protection products. Lots of states, including most recently California, have instituted new voluntary protection product guidelines. Federal agencies are also looking at VPPs closely. So, where to start? Get a handle on where you’re doin…
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AFSA conferences take place in a lot of amazing resorts and hotels but nothing is quite as historic as The Breakers in Palm Beach, Florida where we'll be holding out 2022 Annual Meeting in a few short weeks. Dan Jenkins, Senior Manager of Sales at The Breakers joins the Extra Credit Podcast to give us a bit of a history lesson about the property an…
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Episode 37 | The Importance of Neurodiversity
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This edition of the AFSA Extra Credit Podcast is a bit of a teaser for our D&I session at the 2022 AFSA Annual Meeting where Anthony Pacilio, Vice President of Neurodiverse Solutions at CAI will talk about Neurodiversity. We wanted to prime the engine before we get to Palm Beach, so in this podcast we chat a bit about what neurodiversity is and how…
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Issuing Modernization – What, Why and How?
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What challenges are issuers facing and why are so many replacing their legacy solutions? Cards continue to be very popular in countries such as the U.K. and the U.S. – however, consumers are changing the way they pay. Listen to ACI's retail and issuing experts Javier Pino and Chris Knowles to find out more about financial institutions' challenges a…
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Episode 36 | End-of-Summer Federal Affairs Update
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In this episode of the AFSA Extra Credit Podcast, Dan speaks with Ann Harter and Michael Grimes from the Federal Government Affairs team on what's left for Congress to check off the to-do list before November's midterm elections. We also take a look at what to expect after election day. Don’t forget to follow AFSA on Twitter at AFSA underscore DC a…
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In the last of our four-part, four-minute, Payments-as-a-Service series, Matt and Wayne welcome ACI’s Head of SaaS Geoff Tunbridge into the conversation to explore “looking ahead” with cloud-based payment systems.By ACI Worldwide
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In Episode Three of our four-part, four-minute, Payments-as-a-Service series, experts Wayne Vercoe and Matt Collings cover the essentials on how to transition to the best Payments-as-a-Service solution that positions your firm for success.By ACI Worldwide
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Philip & Dan Buy Cars | Episode 2: The Dealer
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In Episode Two of our four-part, four-minute, Payments-as-a-Service series, experts Matt Collings and Wayne Vercoe discuss why financial institutions should consider the cloud and SaaS as important steps to digital transformation. Listen to Episode Two now.By ACI Worldwide
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How Merchants Can Strike the Delicate Balance Between Fraud Prevention and Customer Experience
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Fraud prevention is vital for protecting businesses from escalating costs. But an effective fraud strategy can do much more than that – contrary to common perceptions, fraud management drives better conversion rates and maximize revenue. Fraud and Payments strategies working in coordination and complementary to each other, build a clearer picture o…
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The Payments-as-a-Service series from ACI is a four-part series focusing on the fundamentals of Payments as a Service. Each part addresses important questions financial institutions need to consider regarding cloud-hosted software solutions and how best to reach digital payment transformation goals. In Episode One, experts Matt Collings and Wayne V…
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Philip & Dan Buy Cars | Episode 1: The Prep Work
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We’ve got an special series of episodes for you here on the AFSA Extra Credit Podcast. Over the next three episodes or so, I’ll be joined by my colleague Philip Bohi, AFSA’s VP of Compliance Education to discuss our recent purchases of new vehicles. We thought, given our work with the vehicle finance industry and our undeniable gift to talk a lot, …
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Episode 35 | Distilling Information w/ Turbine Labs CEO Leigh Fatzinger
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In this episode of the Extra Credit Podcast, we chat with Leigh Fatzinger, CEO with Turbine Labs, a company whose job it is to drink from the firehose of information and distill it down into a fine artesian spring water. AFSA partners with Turbine Labs to provide the daily News You Need as well as provide additional media and sentiment intelligence…
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Episode 34 | Schellman CEO Avani Desai on IT Security
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In this episode of the Extra Credit Podcast, we chat with Avani Desai, CEO of Schellman, a company that specializes in IT security, compliance, assessments, and certifications. Avani spoke at our Vehicle Finance Conference earlier this year and we wanted to bring her back to share some more information with our members. We talk about key cybersecur…
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Episode 33 | AFSA's Celia Winslow on the Auto Remarketing Podcast
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Hi there everyone – we’ve got a special episode for you today. AFSA Senior Vice President Celia Winslow appeared on the Auto Remarketing Podcast last week with host Nick Zulovich to discuss a number of issues, including some key regulatory developments and the CFPB’s reinvigoration of its dormant authority to examine nonbanks companies. We’re pleas…
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Making Machine Learning Effortlessly Ethical When Fighting Fraud
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The rapid digitization of banking and payments has led to a greater need for advanced machine learning fraud management capabilities. In this podcast, explore fraud scoring services — the next generation of machine learning that effortlessly mitigates model bias and keeps you ahead of fraud trends.By ACI Worldwide
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By American Financial Services Association
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Where payments move freely, fraud moves fast. As banks launch new products for more payments to be made at ease in real time, they must be ready to fight fraud from day one. In this new podcast, ACI experts show how network intelligence enables unprecedented cross-industry collaboration to defeat more real-time fraud. Learn how this proprietary tec…
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Episode 31 | Updates from Inside the Beltway
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In this episode of the Extra Credit Podcast, we chat with Celia Winslow and Michael Grimes from AFSA's Federal Government Affairs team on what's going on at the CFPB, on Capital Hill and around the District. Don’t forget to follow AFSA on Twitter at AFSA underscore DC and on Linkedin – just search for the American Financial Services Association. Yo…
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