))
Hosted by Ben Baldanza - former CEO Spirit Airlines & Chris Chiames - 30+ year airline/travel industry veteran. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.
A podcast on health, aging & entrepreneurship.
Interviews with outstanding musicians of our time with Michael Davis, international recording artist, trombonist, composer, and clinician. Provided by Hip-BoneMusic. (www.hip-bonemusic.com)
In over 20 years of aviation, we’ve learned the journey is filled with twists and turns, heartache, and thrills. This podcast is raw, authentic, and gritty, it will showcase both the magic and the madness of what it means to be in aviation. Episodes include conversations with the people who are teaching us, challenging us, and working with us. We also have direct conversations with you about what’s working and not in the pursuit of becoming and staying a professional pilot. You don’t have to ...
A
Airlines Confidential Podcast
1
136 - Daryl Taylor, VP/GM, FAL USA at Airbus America
54:58
54:58
Play later
Play later
Lists
Like
Liked
54:58
This week: Daryl Taylor, VP/GM, Airbus, America - Recorded LIVE on location from the Airbus assembly line, Mobile AL for a major announcement; Also, is Delta leading the industry with expanded FA pay? Listener Qs: Does Southwest have a halo around it's brand? Shoutouts to ATC at PBI, and to Braniff.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
135 - Jay Sorensen, President, IdeaWorksCompany
53:43
53:43
Play later
Play later
Lists
Like
Liked
53:43
This week: Jay Sorensen, President, IdeaWorksCompany LLC; The passing of Fmr Transportation Secretary Norman Mineta; Boeing moving HQ to DC - Why?; The need for 13,000 pilots each year; Listener Q's involving pilot scope clauses, outsourcing, the 1500 hour rule; Shout-out to Delta Club employees.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
134 - Chris Sloan Reports on Flying in Alaska
55:16
55:16
Play later
Play later
Lists
Like
Liked
55:16
This week: Chris Sloan reports on the unique experience of flying in Alaska and quizzes Ben & Chris on Ultra Av Geek trivia; Southwest bullish on business travel; Avianca merges with Viva; Chaos at Amsterdam's Schiphol airport; Frontier's high ancillary revenue; Listener Q: Financial risk to buy a ticket on AA? Complaint involving Spirit & Carnival…
This week: Gautam Thakkar, CEO, Unifi; Plus: Q1 earnings; Mask mandate dropped; Union organizing actions at start-ups Avelo and Breeze; Listener reactions to last week's guest comments; Tips on applying for an airline position; A non-airline Fine or Whine; Shout-outsBy Ben Baldanza & Chris Chiames
T
The Doctorpreneurs
1
S02.Ep.06. Dr. Jay Sanders. The Marcos’ of the Philippines, the Shah of Iran, Communist Party officials…and telemedicine?
1:02:47
1:02:47
Play later
Play later
Lists
Like
Liked
1:02:47
Take a walk down memory lane of the history of telemedicine with the noted “father of telemedicine,” Dr. Jay Sanders. In this really fun episode, we learn about the early days of telemedicine, the skeptics and various authoritarians of the day who wanted in on the act. A must listen with this renowned doctor, technologist and visionary! More on Jay…
A
Airlines Confidential Podcast
1
132 - Kathryn Creedy, Future Aviation/Aerospace Workforce News
49:02
49:02
Play later
Play later
Lists
Like
Liked
49:02
This week: Kathryn Creedy, Editor In Chief at Future Aviation/Aerospace Workforce News; Plus: Airfares are up; 3 profitability indicators; Quarterly earning call previews; European summer demand; Listener feedback on international air rights, ULCC sector in Canada, & Ed Bastian's statement that federal dollars were not a bailout.…
A
Airlines Confidential Podcast
1
131 - Bart Biggers & Kevin Lewis, Partners, Sidley Austin LLP
52:23
52:23
Play later
Play later
Lists
Like
Liked
52:23
This week: Bart Biggers & Kevin Lewis, Partners, Sidley Austin LLP; Plus: Planes are starting to fill up; A JetBlue offer for Spirit; Start-Up Canada Jetlines focuses on Toronto; A DHL 757-200 breaks in half on emergency landing; Listener Q's on international air service rights & DCA signage; Shout-outs.…
A
Airlines Confidential Podcast
1
130 - John Heimlich VP/Chief Economist, Airlines For America
1:03:00
1:03:00
Play later
Play later
Lists
Like
Liked
1:03:00
This week: John Heimlich VP/Chief Economist, Airlines For America. Plus: Change at the top of UPS & the legacy of FedEx's founder; Pilot picket lines popping up; The new labor shortage & who has leverage in the upcoming restructuring; Another IT meltdown at British Airways; Listener Q: A fundamental change in loyalty programs?…
A
Airlines Confidential Podcast
1
129 - Elise Eberwein, EVP, People & Communications, American Airlines
1:10:18
1:10:18
Play later
Play later
Lists
Like
Liked
1:10:18
This week: Elise Eberwein, EVP, People & Communications at American interviews Ben & Chris. Personal questions answered and Chris names his most annoying high profile passenger; Plus Southwest creates a value transferable ticket; China Eastern Airlines crash; Listener Q's and more.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
128 - Nancy Hocking, JetBlue, Director Gateway Programs
50:34
50:34
Play later
Play later
Lists
Like
Liked
50:34
This week: Nancy Hocking, JetBlue, Director of Gateway Programs, Lawsuit by pilots over mask mandate; Arajet launches the Dominican Republic’s ULCC; Aeromexico emerges from Chapter 11-now what?; Listener Q from Ben Goldstein @ Aviation Week on fuel hedging; Why are Southwest non-stops priced lower than connecting flights? Southwest status complaint…
T
The Doctorpreneurs
1
S02.Ep.05. Mr. Ben Baldanza, former CEO of Spirit Airlines. Pandemic safety, Airlines & More!
53:10
53:10
Play later
Play later
Lists
Like
Liked
53:10
In this exciting episode, we talk to Mr. Ben Baldanza, former CEO of Spirit Airlines, and friend of co-host, Andrew Mastrandonas. From airline safety in the age of the pandemic to a host of other topics, we present this episode with one of America's top business executives. More on Ben: After leaving US Airways, where Ben and Andrew worked together…
A
Airlines Confidential Podcast
1
127 - Ginger Hughes, Managing Director, Seabury Securities
51:23
51:23
Play later
Play later
Lists
Like
Liked
51:23
This week: Ginger Hughes, Managing Director, Seabury Securities; Airlines business impact from Russia's war on Ukraine; A 30 day mask extension; United/SkyWest plan to drop service to 29 cities; Aeroflot's isolation; Pilot listener question: Will the A220 put Regionals out of business? Plus shout-outs.…
A
Airlines Confidential Podcast
1
126 - Lance Lipkus, Vice President, Travel Leaders Group
52:16
52:16
Play later
Play later
Lists
Like
Liked
52:16
This Week: Lance Lipkus, Vice President, Travel Leaders Group. Plus: Avoiding Russian airspace & cutting industry ties; WestJet Acquiring Sunwings; Significant changes in the AAdvantage program; Listener Q's: How will US Airlines build routes under current situation / Why so many hub to hub flights? Fine or Whine? & Shout-outs.…
T
The Doctorpreneurs
1
S02.Ep.04. Eugenia Shevchenko of Seedstars. A Ukrainian in Mexico with family still in Kyiv and Odessa. A must listen–listen until the end!
52:29
52:29
Play later
Play later
Lists
Like
Liked
52:29
In this episode, we speak with Eugenia Shevchenko of Seedstars, a world-leading startup accelerator and investor, focused on emerging countries. We discuss Seedstars, her work with the UN Women program and more. But most importantly, please listen until the end where she shares her hopes and fears about her family still living in Ukraine and under …
A
Airlines Confidential Podcast
1
125 - Andrew Nocella, CCO, United Airlines
53:14
53:14
Play later
Play later
Lists
Like
Liked
53:14
This week: Andrew Nocella, Chief Commercial Officer, United Airlines; Potential airline ramifications of Ukraine situation; Mask mandate update; What's behind a huge London-Heathrow passenger drop?; Listener adds input on Turkish Superbowl ad; United complaint-Fine or Whine?By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
124 -Darryl Jenkins, Chairman, American Aviation Institute
57:40
57:40
Play later
Play later
Lists
Like
Liked
57:40
This week: Darryl Jenkins, Chairman/Exec. Dir. American Aviation Institute; Was the Turkish Airlines Superbowl ad worth the price? What impact will Alaska's "Flight Pass" have on revenue?; FAA keeps tight reign on Boeing 787 Dreamliner certifications; Listener Q's on Cargo contracts & which airlines offer best pilot employment opportunities. Compla…
A
Airlines Confidential Podcast
1
123 - Kevin Stamler, CEO, SeatBoost
1:01:03
1:01:03
Play later
Play later
Lists
Like
Liked
1:01:03
This week: Kevin Stamler, Founder/CEO, SeatBoost; Frontier/Spirit $2.2B Deal; What will DOJ look at? Delta tests out free checked bag offer; A potential change in IAG ownership?; Listener Q on SkyWest earnings call predicting reduction in flight hours; Shout out to Bill Franke.By Ben Baldanza & Chris Chiames
T
The Doctorpreneurs
1
S02.Ep.03. CEO Mr. Phillipp Buhr. The Doctorpreneurs Goes Global! Home Care in Europe (Remastered)
52:17
52:17
Play later
Play later
Lists
Like
Liked
52:17
In this episode, we chat with Mr. Phillipp Buhr, the Founder & CEO of “Marta,” Germany’s leading home care provider. Learn all about what’s happening in Europe and compare and contrast to the elderly care experience here in Asia. We find that some things are no different there than they are here. A truly fascinating, international discussion! Phill…
A
Airlines Confidential Podcast
1
122 - Jeff Shane, Fmr General Counsel, IATA
1:03:42
1:03:42
Play later
Play later
Lists
Like
Liked
1:03:42
This week: Jeff Shane, Fmr General Counsel, IATA; Plus: Will all the cancellations affect earnings; Ryan's CEO on Covid/Summer travel; Is United selling it's MileagePlus asset? Listener Q's on Aircraft Paint, Sun Country; Almost missed flight due to multiple Delta/ATL gate changes-Fine or Whine?By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
121 - Ken McKenzie, Board Member, Canada Jetlines
1:22:36
1:22:36
Play later
Play later
Lists
Like
Liked
1:22:36
This week: Ken McKenzie, Board Member, Canada Jetlines/Fmr COO Spirit; Chris Sloan on his St Lucia Covid quarantine; Southwest & Hawaiian Q4 profit; UK survey: 1/3 of eligible pilots have not returned to work; WSJ's list of leading airlines & new methodology; Listener Q's: AA's FF program changes & AA/Points Guy lawsuit.…
T
The Doctorpreneurs
1
S02.Ep.02. Dr. Ian Chik. Somehow we debated socialized medicine vs. private health insurance! Liver transplants. Getting COVID-19 and more! (Remastered)
1:05:23
1:05:23
Play later
Play later
Lists
Like
Liked
1:05:23
In today's wide-ranging interview, we talk with Dr. Ian Chik, a surgeon who hopes to bring liver transplants to Malaysia. Where we ended up in this podcast turned out a bit different! We discussed which health policies work better, corruption, getting COVID-19 and much more. Dr. Ian's podcast, "Prescription Podcast:" https://open.spotify.com/show/0…
A
Airlines Confidential Podcast
1
120 - Michael Huerta, Fmr. FAA Administrator
1:13:43
1:13:43
Play later
Play later
Lists
Like
Liked
1:13:43
This week: MIchael Huerta, Fmr FAA Administrator; Plus United and American report large losses; Lufthansa takes 40% of ITA? The Qatar/Airbus dispute results in an unusual delivery cancellation; A listener Q from Spain; How do corporate contracts work? Shout-outs.By Ben Baldanza & Chris Chiames
This week: Mike Lenz, CFO, FedEx; Delta reports loss for Q4 due to Omicron; SCOTUS strikes down a vax mandate-relevance to airlines? Michael Inglese CEO Aircastle predicts more aircraft lessor consolidation; Listener question on Delta's RASM/CASM; Complaint: AA changed my departure airport-Fine or Whine?…
A
Airlines Confidential Podcast
1
118 - Tony Lefebvre, COO, Signature Flight Support
48:18
48:18
Play later
Play later
Lists
Like
Liked
48:18
This week; Tony Lefebvre, COO, Signature Flight Support: Since Christmas-30,000 flights canceled? Allegiant's big Boeing Max order; Listener takes issue with Ben's choice for person of the year; A listener is having airline job-finding challenges; Plus: New year's travel resolutions.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
117 - Michael Bell, Aviation Recruiter, Korn & Ferry
47:41
47:41
Play later
Play later
Lists
Like
Liked
47:41
This week: Michael Bell, Aviation Recruiter, Korn & Ferry; The 2021 recap & 2022 Predictions; Omicron impacts; Cancellations; Best interviews so far, and more to come.By Ben Baldanza & Chris Chiames
T
The Doctorpreneurs
1
S02.Ep.01. Lim Zuan-Fu. Lung Cancer Research, COVID-19, Quarantine & More! (Remastered)
58:33
58:33
Play later
Play later
Lists
Like
Liked
58:33
In today's first episode of Season 2 of “The Doctorpreneurs,”, we speak with Mr. Lim Zuan-Fu, a PhD candidate and researcher in lung cancer in the United States. We also learn about his recent trip back to Malaysia, catching COVID-19, and being quarantined in a hospital in Penang. You’re bound to learn something in Season 2’s premiere episode! Musi…
A
Airlines Confidential Podcast
1
116 - New Year Message - Show Returns Jan 5 2022
1:42
1:42
Play later
Play later
Lists
Like
Liked
1:42
Happy New Year from Airlines Confidential. Ben & Chris will be back Jan 5th.By Ben Baldanza & Chris Chiames
This week: Airline executives on Capitol Hill; Challenges for regional airlines impacting service to small communities? How will Omicron affect international route expansion? Delta anticipates Q4 profit; Listener comments re: Southwest taxiing, BWI bathrooms, Shipco; Plus Fine or Whine? & shout-outs.…
A
Airlines Confidential Podcast
1
114 - Jordan Kayloe, BWI/Marshall Airport
1:00:18
1:00:18
Play later
Play later
Lists
Like
Liked
1:00:18
This week: Jordan Kayloe, Dir. Air Service Development, BWI/Marshall Airport; Reflections on Doug Parker's retirement as CEO of American; Delta reduces loyalty benefits for Basic Economy fares; Boeing names Elizabeth Lund new Production Chief; A Fine or Whine complaint about a Spirit seating issue on which Ben & Chris agree is Fine!…
A
Airlines Confidential Podcast
1
113 - Ben Plummer, VP, Elemental Cognition
39:22
39:22
Play later
Play later
Lists
Like
Liked
39:22
This week: Benjamin Plummer, VP, Elemental Cognition; An Omicron variant update; United's 1st flight using 100% sustainable av fuel; The new Allegiant/Aerobus alliance; Listener Q re: Southwest taxi speeds & additional capacity: Complaint: They wouldn't let me give my 1st upgrade seat to Mom. Fine? or Whine?…
This week: Rick Deurloo, Chief Commercial Officer, Pratt & Whitney unveils GTF Advantage engine; Thanksgiving travel recap; The Omicron variant - now what? A crackdown on unruly passengers; Listener Q on our David Neeleman interview re: start-up routes; Complaint: Southwest sale fares only available on web - Fine or Whine? An IATA shout-out.…
A
Airlines Confidential Podcast
1
111 - David Neeleman, Founder & CEO, Breeze Airways
1:00:05
1:00:05
Play later
Play later
Lists
Like
Liked
1:00:05
This week: David Neeleman, Founder, Breeze Airways, JetBlue, & More; Dubai Air Show new aircraft orders; AA & United talk holiday staffing at Skift; Listener Q's: Should the EAS program be terminated? From Australia: Is Qantas & it's LCC successful? Complaint: Alaska Airlines Charged $125 to seat my grandson next to me - Fine or Whine? Plus a tribu…
A
Airlines Confidential Podcast
1
110 - Roger Dow, President/CEO, U.S. Travel Association
45:28
45:28
Play later
Play later
Lists
Like
Liked
45:28
This week; Roger Dow President/CEO, U.S. Travel Association; USA inbound travel rules kick in; A re-sizing/re-deployment of long haul equipment; United drops service to 3 markets; Is the GE business division breakup good for the aviation sector? Plus shout-outs.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
109 - Robert Sumwalt, Fmr Chair of the NTSB
47:43
47:43
Play later
Play later
Lists
Like
Liked
47:43
This week: Robert Sumwalt, Former Chair, National Transportation Safety Board; Ryan Air / Wizz Air differing growth projections; Azul makes a play for LATAM; Fuel prices & strategies behind hedging; Listener Q: Breeze's ability to attract pilots? Plus this week's shout outsBy Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
108 - Chris Sloan Reports - 1st Breeze A220
45:25
45:25
Play later
Play later
Lists
Like
Liked
45:25
This week: Chris Sloan reports on first Breeze Airways A220 & it's unusual configuration; American's operational/staffing issues; Avoiding issues at Thanksgiving; What should a CEO do when a Flight Attendant gets punched? How do airlines select what equipment goes where? Fine or Whine? and shout-outs.…
A
Airlines Confidential Podcast
1
107 - Mike Whitaker, Chief Policy Officer Hyundai Air Mobility
49:15
49:15
Play later
Play later
Lists
Like
Liked
49:15
This week: Michael G. Whitaker, Urban Air Mobility Division of Hyundai Motor Group; Q3 financial results; SkyWest operational issues; Listener Q: What airline was the first to offer passengers a "barf bag"? Plus shout-outs (apologies for technical audio issues)By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
106 - Mark Dombroff, Fox Rothschild LLP
1:16:28
1:16:28
Play later
Play later
Lists
Like
Liked
1:16:28
This week: Mark A. Dombroff, Partner, Fox Rothschild LLP; Delta posts a profit; Southwest service starts to recover; Boeing has another rough week; Spirit accommodates displaced passengers on other airlines?; How do fuel price increases affect Legacy, ULCC, & LCC? Plus shout-outs.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
105 - Southwest Disruption / Air India News
37:37
37:37
Play later
Play later
Lists
Like
Liked
37:37
This week: Major service disruption at Southwest; Spotlight on Air India, The Tata Group, & Air travel competition in India; British Airways low cost spin-off back in the news; Listener Q: Is it time for public education to reduce the number of rude passengers? First Class passenger behaving badly-Fine or Whine? Plus the week's shout-outs.…
A
Airlines Confidential Podcast
1
104 - Linda Rutherford, EVP, Southwest Airlines
51:56
51:56
Play later
Play later
Lists
Like
Liked
51:56
This week: Linda Rutherford, EVP for People & Communications, Southwest Airlines; More employee vaccination mandates; The JetBlue/AA alliance spurs competition? Delta beefs up Boston; Can Aha Airlines (ExpressJet) succeed? An Avianca & Sky Airlines merger? AAdvantage's disadvantage to Europe; How do you play the "Hub Draft" game?…
A
Airlines Confidential Podcast
1
103 - Vasu Raja, Chief Revenue Officer, American Airlines
1:07:00
1:07:00
Play later
Play later
Lists
Like
Liked
1:07:00
This week: Vasu Raja, Chief Revenue Officer at AA; British Airways scraps low cost startup idea and blames pilots; Should an airline's "no fly list" be shared among the industry and made public? Listener Q's plus a complaint about Frontier- Fine or Whine? A shout-out to Bamboo Air in VietnamBy Ben Baldanza & Chris Chiames
This week: Andrew Levy, Founder, Chairman & CEO Avelo Airlines; British Airways, alternative fuel, & questions needing answers; Can American replace the LATAM alliance loss with GOL? Who will get the open slots at Newark? A listener challenges the argument for PFCs, & from Australia: Potential for a Spirit/Frontier merger? An upset Delta Elite-Fine…
A
Airlines Confidential Podcast
1
101 - Dave Dickson, Fmr Ernst & Young-Airline Audit Chair
53:52
53:52
Play later
Play later
Lists
Like
Liked
53:52
This week: Dave Dickson, Fmr Airline Audit Chair at Ernst & Young; 9-11 recollections; Stepped up employee Covid requirements; Navigating airline labor concerns and shortages; Alternate fuel use by 2030; Listener Q's; Why did I get a meal in economy? Stuck on the tarmac for 6 hours - Fine or Whine?By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
100 - Christina Cassotis, CEO Allegheny Cnty Airport Authority
58:03
58:03
Play later
Play later
Lists
Like
Liked
58:03
THANK YOU for landing us in the top 1% of all podcasts! This week: Guest: Christina Cassotis CEO Allegheny County Airport Authority (Pittsburgh); Business travel's slower return; Q3 reports/projections; Southwest Pilots sue; Boeing 787 delivery delays; Listener questions, Fine or Whine? & Shoutouts.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
099 - JetBlue's Newly Minted London flight
48:00
48:00
Play later
Play later
Lists
Like
Liked
48:00
This week: Our correspondent Chris Sloan on JetBlue's inaugural London flight; Delta's insurance surcharge for unvaccinated employees; Arrivederci to Alitalia; Southwest cuts 27 flights; British Air launching a low cost carrier. Next week: We celebrate episode #100!By Ben Baldanza & Chris Chiames
R
Raven Careers Aviation Podcast
1
#12 How Much Leisure Travel Does It Take? | The CEO's Perspective - What’s Next for Pilot Contracts?
1:02:39
1:02:39
Play later
Play later
Lists
Like
Liked
1:02:39
Host, Jason DuVernay sits down with Ben Baldanza, the former CEO of Spirit Airlines to talk about the industry again. Ben gives his expertise on below the wing pain, consolidation, regional staffing, and career planning. Are you ready for the largest in-person hiring event of 2021? It takes place on October 22-24th and will be unlike any job fair y…
A
Airlines Confidential Podcast
1
098 - Felix Antelo, CEO Viva Air Colombia
54:09
54:09
Play later
Play later
Lists
Like
Liked
54:09
This week: Guest: Felix Antelo, President/CEO, Viva Air Colombia; The mask mandate extension; A look at new data on service and customer satisfaction; Listener question: "My wife didn't board the plane, why did her bag still fly?"; An Alaska Airlines passenger complaint-Fine or Whine?By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
097 - Jerry Glass, Founder F&H Solutions Group
51:33
51:33
Play later
Play later
Lists
Like
Liked
51:33
This week: A wide-ranging labor discussion with Jerry Glass of F&H Solutions Group; Covid variant alters recovery outlook; JetBlue's inaugural flight to London; Spirit's meltdown recovery process; Listener Q's: from Italy regarding Wizz Air; Should Delta re-brand? Southwest pricing complaint-Fine or Whine? Shout-outs.…
A
Airlines Confidential Podcast
1
096 - Spirit Meltdown & Ghost Airports with Chris Sloan
49:24
49:24
Play later
Play later
Lists
Like
Liked
49:24
This week: Chris Sloan talks Ghost Airports (Boo!); The Spirit operational meltdown; Copa Airlines Q2 results & competitive advantages; United's Scott Kirby announces 100% employee vaccine requirement; The Frontier duct tape passenger take-down. Plus listener questions and shout-outs.By Ben Baldanza & Chris Chiames
A
Airlines Confidential Podcast
1
095 - John Heimlich, VP Airlines for America
1:03:16
1:03:16
Play later
Play later
Lists
Like
Liked
1:03:16
This week, Guest: John Heimlich, VP/Chief Economist, Airlines for America; New Covid guidelines; Delta extends elite benefits to 2023; What Southwest's new deal with Sabre means; United's buying spree continues; Plus Fine? or Whine?By Ben Baldanza & Chris Chiames
This week: How do engine purchases really work? Encouraging earnings reports? Is the outlook for business travel bullish...or bull****? Breeze pulls back; Congress getting into delays/cancellations; Listener Q: Why no Delta Lounge access with my first class ticket?By Ben Baldanza & Chris Chiames
