We are joined, once again, by Dr Nigel Fraser, Dr Mike Hearne, and Conor Price. This week they discuss how Herefordshire has taken significant strides in influencing integrated care board decisions through data sharing and analytics, highlighting the critical role of Primary Care Analytics in the evolution of local data systems. Hear about the nati…

We are joined, once again, by Dr Nigel Fraser, Dr Mike Hearne, and Conor Price. This week they discuss how Herefordshire has taken significant strides in influencing integrated care board decisions through data sharing and analytics, highlighting the critical role of Primary Care Analytics in the evolution of local data systems. Hear about the nati…

Join us as we explore the advancements in general practice data and analytics, as Ben sits down with Dr Nigel Fraser, Dr Mike Hearne, and Conor Price. They share their invaluable insights on the early initiatives of data sharing using EMIS and the importance of establishing trust among practices. Together, they unravel the complexities of standardi…

With general practice at a crossroads, Practice Index podcast regulars Robyn Clark and Claire Houston join Ben to assess the financial hurdles presented within the latest GP contract. The 2% funding increase is a drop in the ocean against towering inflation and the uptick in the national living wage could well see a situation whereby practices are …

Listen in as we welcome back experts James Gransby from RSM UK and Robert McCartney from Hempsons for an insightful analysis of the upcoming 24/25 GP contract changes and the associated financial pressures. They tackle the stark realities practices are facing, including the modest wage increases and low inflation rate adjustments set against a back…

Listen in as we welcome back experts James Gransby from RSM UK and Robert McCartney from Hempsons for an insightful analysis of the upcoming 24/25 GP contract changes and the associated financial pressures. They tackle the stark realities practices are facing, including the modest wage increases and low inflation rate adjustments set against a back…

Ben welcomes back podcast favourite, Sheinaz Stansfield, Quality Improvement Lead for Oxford Terrace and Rawling Road Medical Group. Sheinaz joins Ben to share her pioneering methods for workforce redesign in General Practice, which include a thorough examination of patient demand and the utilisation of tools to distinguish between activity and dem…

Unlock the secrets to compassionate healthcare as we join forces with Kay Keane, Shaun Jackson and Katherine Scott from Urban Village Medical Practice, to discuss primary care’s pivotal role in supporting the homeless community. Together, they navigate the complex definition of homelessness, the responsibilities of local authorities, and how health…

Unlock the secrets to compassionate healthcare as we join forces with Kay Keane, Shaun Jackson and Katherine Scott from Urban Village Medical Practice, to discuss primary care's pivotal role in supporting the homeless community. Together, they navigate the complex definition of homelessness, the responsibilities of local authorities, and how health…

In this week’s episode, brought to you in partnership with Practice Index, Kay Keane and Claire Houston join Ben for a candid discussion on the financial challenges practices are facing. At the heart of their discussion lies the tension between the escalating costs of running a practice, including the forthcoming minimum wage hike, and the proposed…

In this week’s episode, brought to you in partnership with Practice Index, Kay Keane and Claire Houston join Ben for a candid discussion on the financial challenges practices are facing. At the heart of their discussion lies the tension between the escalating costs of running a practice, including the forthcoming minimum wage hike, and the proposed…

Tim Rigg & Jessie Teggin join Ben to discuss ‘Out in the Field’, a provider of retreats for NHS staff. This episode looks into the transformative journey of healthcare staff towards holistic wellbeing. Jessie and Tim share information about the unique retreats that are aimed at nurturing the wellbeing of healthcare professionals, empowering them to…

Tim Rigg & Jessie Teggin join Ben to discuss ‘Out in the Field’, a provider of retreats for NHS staff. This episode looks into the transformative journey of healthcare staff towards holistic wellbeing, Jessie and Tim share information about the unique retreats that are aimed at nurturing the wellbeing of healthcare professionals, empowering them to…

Join Andy and Gandhi from eGPLearning and Tara Humphrey for something different this week, as our very own Ben joined eGPLearning’s live discussion to explore what is next for PCNs. They look into the future of General Practice, GP contract negotiations and the evolution of patient care. They navigate through the challenges of recruitment, resource…

Join Andy and Gandhi from eGPLearning and Tara Humphrey for something different this week, as our very own Ben joined eGPLearning’s live discussion to explore what is next for PCNs. They look into the future of General Practice, GP contract negotiations and the evolution of patient care. They navigate through the challenges of recruitment, resource…

In this episode of the podcast, we look into the world of total triage with Pete Woodward, from Cheadle Medical Practice. Join us as we learn how tailored questionnaires and advanced triage tools have led to a significant leap in diagnosis accuracy and patient satisfaction. Discover the secrets behind their efficient triage process, The Human Touch…

Join us this week to discuss the new CQC revamped Practice Inspection Framework, brought to you in partnership with Practice Index, with panel regular Robyn Clark & manager partner of a GP practice in North London, Rathai Thevananth. This essential episode of our podcast provides a comprehensive breakdown of the significant changes affecting health…

Jacob Haddad, co-founder of Accurx, returns to our podcast to discuss Accurx’s latest report. With a focus on total triage and its impact on the healthcare delivery model, we uncover a system where appointments are a last resort, leading to increased efficiency and a transformative patient experience. The conversation pivots to the day-to-day chall…

This episode is brought to you in partnership with Practice Index, this week we focus on the topic of annual leave. Ben is joined by Claire Hoston and Robyn Clark to tackle the topic of managing annual leave in general practice. Navigating the peaks of holiday seasons can be a tumultuous affair in any workplace, but it's especially challenging in h…

We're thrilled to welcome the inspiring Dr. Helen Kingston, a GP and senior partner at Frome Medical Practice, who shares with us her team's unique and effective approach to healthcare that prioritises sustainability. Their journey to green healthcare is quite remarkable, from integrating social prescribing into medical practice to being the first …

Joining Ben to discuss how they managed to establish a PCN hub in their area is Dr Aravinth Balachandran, clinical director at Folkestone, Hythe and Rural PCN, Andy Gove, digital transformation manager at the same PCN & Adriana Jimenez, Primary Care Transformation Senior Innovation Access Lead, all with first hand experience in establishing a PCN h…

Join us this week, as we navigate the complexities of the new provider selection regime and what it means for general practice with our guest, Ross Clark, a partner at Hemsons. The new provider selection regime, he explains, will allow integrated care boards to award contracts to providers including PCNs, GP provider companies, and federations with…

This episode is brought to you in partnership with Practice Index, this week we focus on the topic of improving the support that Practices and PCNs can give to care homes. Ben is joined by Lisa Davis, who is the PCN clinical lead for enhanced health and care homes, and Lucy Jones, who is the PCN manager, both at HMG PCN in Hereford. They shed light…

In this episode, Ben is joined by the individuals from Venn Health and People Wellbeing: James Davies, Alasdair Everest-Ford, and Vicky Fytche. Venn Health, an independent agency specialising in problem-solving for the health and care sector, has recently collaborated with People Wellbeing, a provider focused on creating healthier environments and …

In this episode, Ben and Donal discuss the fascinating world of Metabolic Health. Our special guest, Donal Collins, generously takes us on a journey through his own experience with type 2 diabetes, illustrating his remarkable transformation. Donal elaborates on the modifications he implemented, the exceptional results he attained, and how he turned…

Ben welcomes two special guests, Minal Bakhai and Sheinaz Stansfield, to discuss the General Practice Improvement Programme. Minal delves into the details of GPIP and elaborates on the support it offers to PCNs and Practices. Sheinaz shares her personal experiences with the programme and discusses the transformative impact of data and support on PC…

In this episode Ben reunites with NHS pensions expert Paul Gordon to explore recent changes to the NHS pension scheme. Paul last joined us in March 2023, they start by revisiting their previous discussion and the scheme's updates. Paul shares the positive changes, and the popularity around them, as well as the associated restrictions. He provides i…

Back by popular demand, we're excited to welcome back Naj Seedat and Andy Pow for another insightful episode.The topic of conversation has come to light due to an ICB that awarded what was an APMS contract, converted to a GMS contract to a PCN, Naj and Andy share their valuable insights and perspectives on this matter. Naj also shares his experienc…

In this week's episode we have the pleasure of welcoming back Hussain Gandhi, for the fifth year running as a PCN Clinical Director. During the conversation, Gandhi reflects on his time as a Clinical Director, sharing both the achievements and the challenges his PCN has encountered. Gandhi and Ben engage in a discussion about the difficulties assoc…

In today's episode, Ben is joined by James Catton, Physician Associate in General Practice, host of the Physician Associate Podcast and a PA Ambassador. Together, they deep dive into the role and responsibilities of a PA Ambassador, and discuss James' own creation, The Physician Associate Podcast. Throughout their conversation, James and Ben explor…

Returning to the podcast this week is Tara Humphrey, Managing Director of THC. Tara joins Ben to discuss the current priorities of PCNs. Tara shares her insights into the most significant challenges PCNs are currently facing, touching upon various issues and tensions within these networks. Tara emphasises the importance of interactions within PCNs …

It was about time we welcomed back Dr Rachel Morris, speaker, host of ‘You Are Not a Frog’ podcast, GP, Coach and creator of the Shapes Toolkit Resilience Training Programme for doctors and other professionals. In this episode Rachel generously imparts invaluable insights into the importance of establishing professional boundaries, sheds light on t…

This week's episode features panel regular Robyn Clark, along with Pete Maynard & Naj Seedat. This episode is brought to you in partnership with Practice Index & this week focuses on the topic of practice managers as partners in GP practices. Robyn and Pete share their personal journeys, recounting their transitions from practice managers to partne…

Ben welcomes Robert McCartney back to the podcast. Although Robert has been a guest on the podcast before he has now joined Hempsons as an associate where he focuses on aiding GP mergers and assisting PCNs, helping them form entities. This episode revolves around the relationship between GP Practices and PCNs, highlighting its significance for thei…

In this week's podcast episode, Ben is accompanied by Su Suehr, Amanda Spooner, and Linzi Fisher. The main focus of their discussion revolves around the recent implementation of the new integrated team lead role. Throughout the podcast they discuss the advantages brought about by this role, and share what the integrated model looks like to Su and A…

Today, Ben is joined by Rasha Gadelrab, a GP & Medical Educator & Healthcare Engagement Specialist. Rasha kicks off the podcast by sharing her professional journey and how she arrived at her current position. Rasha possesses extensive experience, ranging from working as a biotechnology recruitment consultant to becoming a GP educator, healthcare co…

This week's episode is focused on tackling abuse in general practice and features insights from our esteemed guest, Mike Neville, brought to you in partnership with Practice Index. Mike is not only a panel member but also holds the positions of LMC Manager Rep, and North West England Regional Rep for the IGM. During the discussion Mike discusses hi…

In this week's podcast episode, Ben hosts Colin Armstead from George House Trust and Kay Keane from Urban Village Medical Practice, both located in Manchester. The mission of George House Trust is to empower individuals living with HIV, helping them lead healthy and confident lives through the provision of HIV support, advice, and advocacy services…

Today, Ben is accompanied by Ben Allen, Partner at a Sheffield GP and Clinical Director for primary care in Sheffield, supporting primary care to thrive. During the podcast, they delve into the document that Ben has worked on, titled 'Another General Practice is possible’, a document that has served as a catalyst for initiating change within Ben's …

This week, Ben offers a solo episode where he discusses the future for PCNs and shares his insights on what to expect from March 2024 onwards. During the podcast, he covers various topics, including the NHS long term plan, the 5 year GP contract and the Fuller stocktake report. Ben also addresses the growing unpopularity of PCNs and offers his pers…

This week's episode features discussions led by our Practice Index sponsored panel members Jo Wadey, Robyn Clark, and Nicola Davies. This episode focuses on the 'NHS Long Term Workforce Plan'. They delve into the positive aspects associated with the long-term plan while also addressing the concerns they have since its publication. The panel members…

On this week's Ockham podcast Ben welcomes Kay Keane, Anthony Verrall and Shaun Jackson from Urban Village Medical Practice. Together they delve into the beginnings of Urban Village and discuss how the practice has progressed. Originally Urban Village focused on facilitating registration for homeless individuals in Manchester but has since expanded…

This week's podcast features a conversation between host Ben and Dustyn Saint from 'Primary Care IT,' where they discuss the recent projects Dustyn has been engaged in. Dustyn shares information about charity ‘EMIS National User Group’ (EMIS NUG) and what Primary Care IT have been doing to support EMIS NUG. Dustyn, along with the Primary Care IT te…

Clare Sieber returns to the podcast along with Oscar Mathew to discuss ‘The Well-Led Practice’, a leadership & team self-development platform for practices and PCNs. Clare is a GP based in West Sussex, she also mediates partnership and PCN disputes. Oscar used to be a GMC barrister and now mediates with front line healthcare teams. The pair now als…

We return this week with another instalment from our Practice Index sponsored Practice Manager panel members Robyn Clark and Nicola Davies, who feature alongside fellow podcast favourite Dr Hussain Gandhi, Clinical Director for Nottingham City East PCN and eGPlearning guru. Ben was keen to gauge the group's reaction to the recent changes in contrac…

Ben is joined by both Geraldine Hoban, managing director & Philip Wallek, clinical director, who are colleagues at Foundry Healthcare surgery in Lewes. Foundry Healthcare Lewes is a NHS Primary Care Network, the ‘new normal’ for Lewes surgeries who have come together to improve GP and other healthcare services in Lewes and surrounding areas. They d…