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RegTalks

Know Your Customer

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An interview podcast dedicated to the ever-evolving world of RegTech and financial regulations with Know Your Customer's CEO and co-founder Claus Christensen.
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The Family Pet is a podcast for curious pet parents. We believe that the more you know about pet healthcare, the better pet parent you can be. Advancements in the veterinary industry have provided pet parents with more care options than ever before, but all these choices can leave pet parents with feelings of confusion and uncertainty when it comes to making decisions in the veterinary office. The Family Pet hosts and guests bring their years of veterinary experience and expertise to the mic ...
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In this episode of the Family Pet Podcast, the hosts interview Michael Leung, the co-founder and chief product developer of SleepyPod, a pet carrier and safety products manufacturer. They discuss the importance of pet safety during car travel and the innovative products SleepyPod has developed to keep pets secure. They also talk about the crash tes…
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In this episode of RegTalks, host Claus Christensen sits down with Ben Parker, CEO and Founder of eflow Global, to discuss his background and vision for the company, the key opportunities and challenges in the rapidly evolving RegTech space, the transformative impact of cloud technology and AI on compliance, and the far-reaching implications of the…
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Register now for the 5th Annual Walk My Dog Challenge In this episode of the Family Pet Podcast, the hosts discuss the different life stages of dogs and the specific health concerns associated with each stage. They cover topics such as vaccinations, dental care, diet and exercise, and joint health. They emphasize the importance of regular veterinar…
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In this episode of the Family Pet Podcast, the hosts interview Amy Shojai, a certified animal behavior consultant, about aging in cats. They discuss the physical and behavioral changes that cats experience as they get older, such as muscle wasting, hearing loss, and picky eating. Amy provides tips on how to keep senior cats active and engaged, incl…
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In this episode of the Family Pet Podcast, the hosts discuss the different life stages of cats and the important aspects of their healthcare. They are joined by Kristal Stanfield, a licensed veterinary technician, who provides valuable insights. The primary themes covered in the conversation include the life stages of cats (kitten, adult, and senio…
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Register now for the annual Walk My Dog Challenge! The Family Pet Podcast discusses the fifth annual Walk My Dog Challenge, an event that encourages pet owners to walk their dogs and track their miles for a chance to win prizes. Originally, this was created for the dog-loving people of Murfreesboro, Tennessee, but now we have walkers registered fro…
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In this episode, Dr. Angela Briggs, a boarded veterinary dentist, discusses the importance of dental health for pets. She explains the role of a boarded veterinary dentist and the common conditions and treatments they encounter. Dr. Briggs also provides insights into root canals and fractured teeth, as well as the structure of a tooth. She emphasiz…
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In this episode, Dr. Ben Bergstrom, a boarded veterinary ophthalmologist, discusses various aspects of veterinary ophthalmology. He explains the difference between ophthalmology and optometry, the basics of the eye across different species, and the most common species he treats. Dr. Bergstrom also highlights the importance of early detection in eye…
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Mikkel Becker, lead trainer at Fear Free Pets, joins the Family Pet Podcast to discuss fear, anxiety, and stress that pets experience during veterinary care. They cover the importance of protecting the emotional well-being of pets, the benefits of Fear Free certification for veterinary practices, and tips for preparing dogs and cats for vet visits.…
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In this episode, Dr. Holly Brown from Antec Diagnostics continues the discussion about lab testing. The sensitivity and specificity of the CBC test are explained, highlighting its ability to detect abnormalities but not always provide specific information about the underlying disease process. The importance of further testing and interpreting lab r…
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In this episode of the Family Pet Podcast, host Stephen and guest Dr. Holly Brown discuss the importance of lab work in pet healthcare. They cover topics such as the complete blood count (CBC), fecal testing, and urinalysis. They also explore the differences between in-house testing and reference labs. Dr. Brown emphasizes the value of baseline lab…
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In this episode of the Family Pet Podcast, Dr. Christine Garrett discusses chronic kidney disease in pets. The kidneys act as filters, removing waste and maintaining electrolyte balance in the body. Chronic kidney disease is characterized by irreversible loss of kidney function. Common signs and symptoms include increased thirst, frequent urination…
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In this episode of the Family Pet Podcast, we talk to Dr. David Levine and Ashley Wheeler LVMT to discuss rehabilitation for pets. They explain the purpose of rehab, which includes reinforcing post-operative surgeries and maximizing function in cases of arthritis or neurological conditions. The guests also highlight the importance of assessment and…
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Dr. Christiane Massicotte, a boarded veterinary neurologist with Veterinary Care and Specialty Group in Chattanooga, TN, joins the podcast to discuss various neurologic diseases in pets. She explains the role of a veterinary neurologist, which includes diagnosing and treating brain, spinal cord, nerve, and muscle diseases. One common condition she …
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In this episode of the Family Pet Podcast, Dr. Katelyn Marlowe discusses veterinary oncology and the similarities and differences between human and pet cancers. She explains the causes of cancer and the various ways it can be diagnosed in pets. Dr. Marlowe also explores the different treatment options available, including surgery, chemotherapy, rad…
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Summary In this episode of the Family Pet Podcast, hosts Michael and Stephen Shirley are joined by Dr. Sam Bilko, a board-certified veterinarian specializing in emergency and critical care. They discuss the training and preparation required for emergency and critical care veterinarians, as well as the body's response in traumatic situations. Dr. Bi…
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In this episode, the Michael and Stephen discuss the basics of reading a pet food label with guest Dr. Megan Sprinkle, the president of the American Academy of Veterinary Nutrition. They emphasize the importance of understanding pet food labels and making informed decisions about pet nutrition. The chapters cover topics such as the attraction to pe…
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Summary In this episode, Michael and Stephen recap their top five episodes of the year as voted on by themselves. They also mention some honorable mentions and discuss the impact of their guests on the show. The top five episodes cover a range of topics including dog sports, diabetes in pets, pet dentistry, cat ownership, and new treatments for can…
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Ep. 83 Preventive Medicine - BEFORE your pet is sick w/ Dr Christine Garrett In this episode, Dr. Christine Garrett discusses the importance of preventive care for pets. She defines preventive care as actions taken before a pet becomes sick, such as diagnosing diseases early or protecting pets from potential exposures. Dr. Garrett emphasizes that p…
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Episode Title: Understanding Declawing: A Conversation with Dr. Nicole Moran Introduction: In this episode of The Family Pet Podcast, we embark on an essential conversation about the controversial practice of declawing cats. Our expert guest, Dr. Nicole Moran from The Feline Medical Center of Houston, sheds light on the considerations, alternatives…
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Episode Title: Heather's Top 5 Things to Consider Before Bringing a Dog Home for Christmas Introduction: In this festive episode of The Family Pet Podcast, expert dog trainer Heather Moore shares her invaluable insights on the top 5 things to consider before welcoming a new dog into your home for Christmas. Whether you're a seasoned pet owner or a …
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Episode Title: Exploring the Veterinary Spectrum of Care with Dr. Michelle Evason Introduction: In this week's episode of The Family Pet Podcast, we have the pleasure of hosting Dr. Michelle Evason, who delves into the fascinating concept of the veterinary "spectrum of care." Join us as we explore the diverse facets of veterinary medicine and gain …
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As the holiday season approaches, pet owners often find themselves indulging in festive feasts, but did you know that this time of year poses a heightened risk of pancreatitis for our furry companions? In this episode of The Family Pet Podcast, we are joined by Licensed Veterinary Medical Technician Stephanie Adams to unravel the complexities of pa…
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Ep. 78 - Health Certificates/Certificates of Veterinary Inspection for International Travel - Show Notes Moving to another country is a major transition in life. Including your pet in such a move presents its own set of challenges. Fulfilling the requirements for pet travel often requires multiple documents, including a country-specific internation…
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Ep. 77 - Flying with Pets - Show Notes Millions of Americans will be flying this holiday season to visit family and friends. Many of them will be traveling with their pets. However, flying with our pets is not as easy as just showing up to the airport and boarding the plan. But where can pet owners go to get more information about the requirements …
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Ep. 76 - Choosing an Outside Pharmacy - Show Notes Recent years have seen an explosion of pharmacy options for pet owners. Where they once had no other option but to go to their local veterinary office to pick up food and medicine for their pets, pet owners today have any number of options to choose from. But how do pet owners decide what outside p…
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Ep. 75 - Pet Poison Helpline - Show Notes Halloween is right around the corner and your house may already be filled with all sorts of assorted candy and treats. Unfortunately, many of these delicious treats are toxic to our pets. Many other common poison risks for our pets are all around our homes, often without us even being aware of the dangers. …
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Know Your Customer’s CEO Claus Christensen is joined by NICE Actimize's Carl Kemmerer for a lively discussion on: The importance of having an entrepreneurial spirit when trying to change long-standing business processes The possible advent of Chat KYC and other applications of generative AI in RegTech The latest regulatory changes in corporate tran…
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Ep. 74 - Learning about “bobcat fever” - Show Notes One of the most devastating illnesses that can affect domestic cats is cytauxzoonosis, often called “bobcat fever”. This disease is spread by ticks and has an incredibly high mortality rate. One symptom of a cat suffering from cytauxzoonosis is prolonged crying out in pain, often called a “death y…
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Ep. 73 - New treatments for arthritic pets - Show Notes Our pets can suffer from arthritis, just like their human owners. For years, the only treatment has been non-steroidal anti-inflammatory drugs (NSAIDS.) However, two drugs have recently been approved by the FDA for our pets. Dr. Tamara Grubb returns to the podcast to explain how these new drug…
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This week on the podcast, we continue our discussion with Dr. David Dycus, a board-certified veterinarian and leader in veterinary orthopedic surgery. Today, we delve into the crucial topic of osteoarthritis in our dogs and cats. From recognizing the signs to exploring effective management strategies, Dr. Dycus shares invaluable insights…
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Ep 71 Let's talk Orthopedics with Dr. David Dycus In this episode, we delve into a critical topic: orthopedic issues in dogs and cats. Our expert guest today is Dr. David Dycus, a board-certified veterinarian renowned for his leadership in veterinary orthopedic surgery. He specializes in treating conditions like osteoarthritis, CCL tears, patella l…
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Join Know Your Customer’s CEO Claus Christensen for a lively discussion with NayaOne’s Oli Platt, where they explore: The most common reasons why Fintech and digital transformation POCs tend to fail How the success of ChatGPT is changing the way we think and talk about AI in general How the FCA’s permanent digital inbox is actively driving innovati…
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Join host Claus Christensen as he sits down with Microsoft's Connie Leung to discuss: Recent changes at the intersection of tech and finance How banks have finally started embracing the Cloud, and why Top applications of OpenAI’s generative AI and Large Language Models, or LLMs, in financial services Regulators' role in fostering tech innovation an…
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Ep. 70 - Tips for training your dog based on their genetics – Show Notes For centuries, humans have bred certain dog breeds to perform specific tasks. Deep within those dogs is the drive to perform certain tasks. Providing enrichment for our dogs based upon their genetic predispositions is key in providing a happy home. Nikki Ivey joins the podcast…
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For centuries, humans have bred certain dog breeds to perform specific tasks. Deep within those dogs is the drive to perform Nikki Ivey joins the podcast today to talk about how some dogs are genetically predisposed to act a certain way. Whether it is a golden retriever who just loves to play fetch or a border collie who can’t stop chasing cars, ce…
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Ep. 64 - Aggressive Dogs – Show Notes “Why do dogs act aggressively?” That one question posed to Dr. Amy Pike opens up a full conversation about “distance increasing behaviors” in our canine companions. We explore some of the causes of canine aggression and some steps for how pet owners can address the behavioral issues. Dr. Amy Pike is a board cer…
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Veterinary student Elizabeth Whitt is back with us today to talk about heartworms. She walks us through what heartworms are, the impact they have on our pets and how important prevention is. We get a little carried away with the discussion and we go a bit longer than our average episode, but we feel passionately about this topic. Here are links to …
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Joining host Claus Christensen in the beautiful MoneyPot studio at Money 20/20 Europe are Maria Prados, Senior Vice President for Go to Market Global Enterprise at Worldpay, and Ugnė Buračienė, Group CEO at payabl. Tune in for an insightful discussion about: The evolution of Fintech since the term was first used in the 1990s How the Fintech and Reg…
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Ep. 66 - Pet Photography – Show Notes Every pet parent loves a good picture of their family pet. But getting that perfect picture can sometimes be quite a challenge. This week, we invited Patricia Drach, a professional pet photographer, to talk about her experiences with snapping those perfect shots and to give us advice on how we can be better pet…
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Ep. 65 - My veterinarian has an app for that. – Show Notes As we come to live more and more of our lives through our mobile phones, the veterinary industry has begun offering apps that allow pet owners to keep track of their pet’s health records and stay connected to their veterinary providers. Using client engagement apps, pet parents can schedule…
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Ep. 64 - Why is my cat peeing outside the litter box? – Show Notes Inappropriate elimination is one of the leading causes of calls to the veterinarian from cat owners. Most often, this is caused by medical issues like urinary tract infections or urinary stones. However, there are times that the problem is a behavioral issue rather than a medical on…
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Ep. 63 - Help! My puppy pees EVERYWHERE!!! – Show Notes Still time to register for the 4th Annual #WalkMyDog challenge! Potty training your new puppy is one of the most important, and sometimes difficult, aspects of acclimating a new furry family member into the home. Stephen is experiencing this first hand as his new puppy, Winston, is not taking …
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For the 30th episode of RegTalks - available also as a video podcast on the Know Your Customer YouTube channel - host Claus Christensen sits down with Fintech and RegTech influencer Koen Vanderhoydonk to discuss: The importance of speaking the same language as your bank clients to ensure the success of your RegTech company Why "being human" and not…
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Ep. 62 - Socializing Your Dog – Show Notes One of the most important steps a dog owner can take is to properly socialize their dog. Whether as a puppy meeting the world for the first time or as an adult canine learning about new aspects of life outside the home, the process for socializing a dog is critical to an enjoyable ownership cycle. Heather …
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At FINTRAIL, Maya Braine is the organiser of a financial crime book club. During her recent interview, host Claus Christensen asked Maya for some reading recommendations. Here is what she shared: ‘Narconomics’ by Tom Wainwright ‘Butler to the World’ by Oliver Bullough ‘American Kleptocracy’ by Casey Michel To discover more, you can join the FinCrim…
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Ep. 60 - Rutherford County PAWS (Part 2) – Show Notes Rutherford County Pet Adoption & Welfare Services (PAWS) is working in partnership with the community to create a safe, healthy and caring environment for both our citizens and animals through education, adoption and courteous, effective enforcement of the Tennessee Codes annotated relating to a…
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