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Opsy

Caro Griffin

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Opsy is a community of operations professionals working in tech. Every week, we talk with a different ops person we can learn from. We'll dig into the problems they’ve faced, how they solved them, and what we can learn from their triumphs and mistakes. Running ops at a startup is a hard job. We're here to make it a little bit easier!
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Amanda Schwartz Ramirez is a strategy and operations executive who's spent her career incubating products and solving problems. She's had a number of titles, but a love of solving critical problems has been at the core of all of them. She has lots to teach us about building businesses strategically, especially in this tough market. Tune in to learn…
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Learn how to structure your startup correctly from the get-go by digging into organizational design with Jessica Zwaan, a self-described "commercial COO." She has lots to teach us about everything from running operations like a product team, to mastering finance when you don't have a numbers background, and even practicing non-paternalism at work. …
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Can remote teams really be as engaged and productive as colocated teams? We think so! And our guest Vanesa Cotlar is here to tell us exactly how she does it at PolicyMe, a hybrid and remote team based out of Toronto. Show Notes Show notes and a full transcript of this episode is available at opsy.work. Connect with us Are you an opsy person in tech…
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We love talking to people who've crafted their career with intention, and our guest Nicole Vasquez has done exactly that. Ignoring the pressure to climb the ladder one rung at a time, she's forged her own path "hopping from lily pad to lily pad" with the help of her intuition and her community. This strategy has recently taken her from entrepreneur…
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Every COO role is different. This makes it one of the most exciting, but also most challenging roles at a growing startup. You have to have your hands in a little bit of everything, and the skills to be successful in all of those functions. But what exact skills do you need to be a successful COO? How do you build those skills from your current rol…
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There's more opportunity in operations than ever. But there's also a lot going on! What does the future of operations look like? How should an ops pro be thinking about building their career? What are the most important skills to build if you want to be a COO or VP some day? We're covering all of these topics and more in this episode. Show Notes Sh…
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Hiring is more competitive than ever, and the market shows no signs of slowing down. If there was ever a time to revisit your hiring process and think about your candidate experience, it's now! What does good recruiting look like in this market? How do you balance inclusive practices with speed and urgency? And how can hiring managers be the best p…
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Operations leaders are an important role at any growing startup. The titles may vary (Director, VP, COO) but the job is usually the same—do all the things that need to get done! But what functions should they be responsible for? What does their day-to-day look like? And what kind of experience do they need to do the job? In the newest episode of th…
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A lot of operations pros are proud generalists—people who wear a lot of hats, and like it like that. But these days, more and more startups are seeing the value in hiring operations pros for specific teams. These specialists have created whole fields for marketing ops, design ops, product ops... the list goes on! Today, we're drilling down into arg…
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In this episode, we talk to Jennifer Kim, founder of Startup Recruiting Bootcamp about the people parts of a business and how to take care of your most important asset - your team! We'll also dive into one of her proudest Opsy projects - setting up a support group for middle managers at Lever. A full transcript of this episode is available at opsy.…
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Operations is an umbrella term that can include a whole host of job titles and duties. In this episode, we talk to Megan Bianco, Head of Operations at Scott's Cheap Flights, about what operations is, what it isn't, and how the field has changed in recent years. We'll also dive into one of her biggest Opsy projects - leading a travel company through…
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