Center for Public Relations (CPR public
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PR Safari

Center for Public Relations (CPR)

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Embark on an exciting adventure with "PR Safari" by CPR, the podcast that immerses you in the dynamic realm of PR in Africa. Our knowledgeable guides offer insider perspectives, hands-on advice and thorough examinations of the latest PR developments and methods across the continent. From navigating the intricate PR landscape to adopting innovative strategies, "PR Safari" is your definitive compass to triumph in African PR. Whether you're an experienced PR expert or new to the field, come alo ...
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PR Future, the USC Center for Public Relations Podcast

USC Annenberg Center for Public Relations, Fred Cook, University of Southern California

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The PR Future podcast from the USC Center for Public Relations (CPR) shares the latest trends and provides insight into the future of public relations and strategic communication. Produced at the USC Annenberg School for Communication and Journalism and hosted by CPR Director and Golin Chairman Emeritus Fred Cook, #PRFuture features discussions with communication executives, academics, students and more as part of our mission to define the future of our industry and to develop those who will ...
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We embark on a journey to understand the changing role of communication professionals with Sam Karanja, Regional Director Africa at Hill and Knowlton Strategies, for a thought-provoking discussion. We explore how communication specialists are evolving from service providers to trusted advisors, navigating a competitive landscape with new players, a…
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In this episode, our guest, Wangui Kabala, Corporate Communications Manager at the National Construction Authority, walks us through Quality Control and Assurance (QA) as a crucial component of communication. We discuss why simply raising awareness isn't enough. We discuss what quiet, back-end engagement means. We also explore strategies to reach t…
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Gregory Ngahu is a Corporate Communication Officer at Kenya Power. He has served in the Communication Department for 25 years. In this episode, we discuss among other topics: 👉🏾Managing a disappointed public 👉🏾 Friends and enemies of Communication 👉🏾Creating resonating stories 👉 Communication behind the scenes 👉🏾Corporate blame games 👉🏾Effect of Co…
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Discover the nuances of health communication with Dr. Karen Jerop, a social scientist and Communication Lecturer at Alupe University, Explore topics such as the distinctions between health communication and communication within health, qualifications of health communication professionals, therapeutic communication, miscommunication challenges, and …
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The customer is king? Join us on a wild ride through the ever-evolving landscape of Customer Experience (CX) with Paul Kitemu, Lead Consultant and Managing Partner at Inspired Resource Center & Consultancy Ltd. In this episode, we'll roar about: Mapping the Journey: We'll identify all the critical customer touchpoints - those moments of truth that …
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In this episode, Josh Rosenberg, CEO of Day One Agency, joins Fred Cook to discuss the results of a real-time ethnographic study about Gen Z media habits that Day One and the USC Annenberg collaborated to conduct. The discussion uncovers the nontraditional news sources and the 'always on' media engagement that characterize Gen Z's unique media land…
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Join us on an exciting journey through the wild world of strategic communication with Sally Kahiu, External Affairs Lead for Africa at World Animal Protection. In this episode, we'll uncover key insights on: Vacuum Communication: Discover how to avoid getting lost in the wilderness of poor communication and bridge the information gap effectively. S…
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Dive deep into the world of audience segmentation with Reuben on this episode! Learn the secrets behind captivating diverse demographics through the captivating case study of "Carol, Caro, Karo." Discover how video content can be tailored to resonate with specific audience segments and explore strategies for cultivating a loyal following. Join us a…
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Winnie's journey is as inspiring as it is unconventional. We'll delve into her remarkable career path, from starting as an usher to navigating the dynamic world of PR. In this episode, you'll discover: The power of perseverance: How Winnie's dedication transformed her career trajectory. Luxury redefined: Uncover the secrets of successful PR strateg…
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Join Chiimbiru Gimode, Communications Officer, Communications Authority of Kenya, former radio broadcaster and PhD student at Daystar University, as he shares his insights on: Unleashing the beast: Forget generic campaigns. Discover powerful, tailored strategies to make your message roar. Radio 2.0: Is the future digital? We'll uncover the evolving…
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Change the world, one campaign at a time: PR Safari dives into behaviour change with UNICEF's expert. Tired of PR campaigns that fizzle out? Join us as we unlock the secrets of influencing behavior for real impact with Gloria Lihemo, a social change specialist from UNICEF! Discover: Why most campaigns fail & the keys to success What drives (or bloc…
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M&M’s is Gen Z’s favorite brand. Its spokescandies are beloved by all, so much so that any minor change to their cadence can cause a political discourse and polarize the nation. How does a legacy brand stay relevant in the modern world and remain pervasive in the minds of millions? In honor of the upcoming Super Bowl, we’re revisiting the 2023 M&M …
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Dive into the Wild World of Litigation Communication on PR Safari! Join George Mlaghui, Director of Corporate Communication at Telkom Kenya, for a fascinating exploration of communication in the legal jungle. This episode of PR Safari goes beyond litigation PR, uncovering: Crisis Mitigation Strategies: Navigate stormy waters with confidence and cle…
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In this episode, we explore the current state of internal communications, including topics such as gatekeeping, psychological safety, and the issue of a listening crisis within organizations. Our guest, Ruth Musembi, who is an Associate Managing Partner at Hill+Knowlton Strategies, provides valuable insights on how to strike a balance between overl…
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Have you ever wondered what separates communication practitioners from the merely competent to the truly extraordinary? Join us on this episode of PR Safari as we embark on a fascinating journey with Alfred Ng'ang'a , Partner at Oxygène Marketing Communications Limited, a legend with a career spanning newsrooms, giants like Gina Din, Ogilvy, and Me…
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In this episode, we navigate through the transformative impact of AI on the PR industry, discussing its potential for crisis communication, risk assessment, and countering disinformation. We reflect on the potential for AI to revolutionize PR, comparing it to the invention of electricity. Listen to our insights on how AI could bring about a culture…
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Discover the difference between newsmakers and midwives in financial communication and the importance of depth and elasticity in crafting impactful messages. Mercy unravels the intrigues of financial communication and shares the story of how P&L Consulting came to be. Get behind the scenes as Mercy explains the reasons behind their consistent succe…
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Explore the communicator's dilemma as we distinguish between essential communication strategies and superficial packaging. Delve into the metrics used to measure the real impact of high-profile CEOs and uncover the existing gender gap in this domain. Discover how communication plays a pivotal role in shaping CEO stardom and what happens when these …
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Join Prof. Murej Mak’Ochieng, a lecturer at Multimedia University, in this enlightening episode of PR Safari by CPR. Explore the fundamentals and key ingredients of strategic communication as we distinguish between Communication Strategists and Communication Technicians. Gain insights into Strategic Communication, Communication, and Applied Communi…
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In this engaging conversation on PR Safari, Valary Mumbo, Associate, Africa Investments at Luminate, sheds light on the common ground between PR agencies and change agents. Explore the reevaluation of PR business models, increasing revenue through social impact, dispelling misconceptions, and the challenges faced by CSOs. Tune in for an insightful …
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Lilian Kimeto, Deputy Director Communication at the ICT Authority, shares her inspiring journey from a village girl tending her family's herds to a high school teacher to her current role as a leading communications professional. She discusses the importance of communication strategies, policies, and stakeholder engagement in achieving organization…
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Discover intriguing PR perspectives in this episode of PR Safari by CPR. Our guest, Joel Chacha, Director at Portland Communication, shares his unique experiences as the first Kenyan judge of PR Week Awards. Join us as we explore Joel's valuable lessons learned from the awards, the distinctions between Portland Communication and other agencies he h…
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Join Elizabeth Cook, Managing Director of Tell-Em Public Relations, as she shares invaluable insights on the foundations of PR, the balance between academia and practical experience, her professional relationship with Mutahi Kagwe, a comparison of PR practices in Kenya and the UK, the next key focus area for PR in Kenya, and the challenges of marke…
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In this episode, we are joined by Eddie Wanyonyi, Team Leader at Camera Africa Consultants Ltd, who brings his expertise in achieving excellence in communication. Together, we delve into the major gaps among communication professionals and the importance of prioritizing knowledge over rank. Eddie provides valuable insights on redefining the accessi…
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Discover the power of storytelling in corporate settings on PR Safari. In this episode, our guest Agatha Juma, Director, Coach, and Curator at Engage Kenya Ltd, shares her expertise on harnessing the art of storytelling to elevate communication strategies. Join us as we explore how to craft unique stories as communicators, the significance of crisi…
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In this episode of PR Safari, we're joined by Irene Chelimo, Head of Marketing and Production, and Enock Mokaya, Head of Operations and Business Development at Reel Analytics. We discuss the dynamics of measuring PR impact, both old and new. We talk about the difference between PR Value and PR Index, and how to combine communication and program res…
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How is AI transforming the public relations industry, and what does it mean for PR professionals? We recently hosted a captivating discussion with a panel of AI pioneers, including Aaron Kwittken of PRophet, Ed Clarke of Cometrics, and Bobby Lincoln of PeakMetrics, to explore this fascinating topic. Our conversation delves into the need for communi…
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In this episode, we discuss the uncertain future of legacy media with David Omwoyo, Chief Executive Officer of the Media Council of Kenya. We explore a number of challenges facing legacy media, including the rise of big tech, the decline of advertising revenue, and the rise of citizen journalism. We also discuss potential solutions to these challen…
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Join Tabitha Mutemi, OGW , the former Head of Communication at IEBC, as we explore managing communication for high-stakes elections. In this episode of PR Safari, we'll learn about the challenges of communication during general and presidential elections, referendums, boundaries, delimitation, and by-elections. Join us for expert insights on contai…
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In this episode, Ann Gichuhi, a communication consultant and immediate former lead of CIPR at the University of Nairobi, shares her experience in the industry. Topics discussed include the entry of CIPR into Kenya, strategic partnerships, the importance of a strategic approach to crisis management, and the growing concern about AI taking away PR jo…
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The COVID-19 pandemic has been the most significant disruption of our lives. Its impact has been far-reaching, altering our work habits, communication styles, and even our priorities. Most importantly, it sparked a widespread discussion about mental health. In this episode, we are joined by guests who wrote about mental health in USC Center for PR’…
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This podcast episode features Dr. Wilfred Marube, outgoing CEO of the Kenya Export Promotion and Branding Agency and former President of the Public Relations Society of Kenya. Dr. Marube shares his inspiring journey and pays school fees for three to study PR. He defines what an excellent communicator is and discusses the crucial relationship betwee…
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Wavi Mung'ala, Head of Corporate Communication & Customer Experience at HELB, explores diverse topics in PR: PR people only make a bad things look great” Customer experience and the banking inconvenience of early 2000s Sustainability communication, with examples Most PR practitioners still stuck at CSR Sexism, profiling and male privilege in PR and…
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In this episode of PR Safari, Naomi Mutua, Lead Brand and Executive Communications at Ideologie, shares valuable insights into the world of online communication. She discusses the evolution of influencer dynamics, the importance of back-end metrics like Netflix, and the difference between social media vanity metrics and perception. Naomi also highl…
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On this episode of PR Safari, we're joined by brand designer Joe Satia to explore the power of visual design in PR. Joe shares valuable tips, strategies, and best practices for using visual design to ignite audience engagement, sell cultures, and create effective branding guidelines. You'll also hear the fascinating story of how Samburu's Ushanga I…
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In this episode, we're joined by Rehema Kahurananga, a Regional Communications and Constituency Manager at IUCN. We explore storytelling on a budget and the power of communication for less exciting industries. Rehema shares insights on building a case for investing in an agency, client-agency matchmaking, and how to use storytelling to support an o…
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In this episode, we're joined by Gilbert Wangalwa, the Deputy Country Director at Amref Health Africa - Kenya, to discuss the importance of going beyond the Barcelona Principles in monitoring and evaluation (M&E) in communication. Gilbert shares his expertise on how M&E can help organizations to not only measure the effectiveness of their communica…
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The USC Center for PR’s 2023 Relevance Report found that 47% of consumers believe corporations should get involved with social issues by focusing on internal policies and issues. But what does that look like in action? In this episode, we talk with communication leaders spearheading various corporate social engagement efforts at their organizations…
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A recording of a conversation hosted by Alex Owiti, founder of Alexandar PR featuring Joel Chacha, General Manager at Tell-Em and Cosmas Butunyi, Client Director at Hudson Sandler. They discuss Crisis Communications Management with a focus on the crisis at KFC in Kenya in 2022.By Center for Public Relations (CPR)
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Join Vivienne Atieno, Assistant Secretary at the Public Relations Society of Kenya and a Young PRSK Award Winner, as she shares her insights on dealing with criticism in PRSK leadership, the NSE rebrand, and differentiating CSR, CSI, and sustainability in this episode. Gain valuable advice and insights into the public relations field and the trends…
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Join us for an engaging podcast episode as we explore the fascinating world of change management with Henry Ndirangu, Regional Communications Director at Aga Khan University. In this episode, Henry draws on his wealth of experience and expertise to offer insights into the crucial role that effective communication and PR play in navigating change, b…
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This podcast episode features Jane Gitau, a former president of The Public Relations Society of Kenya (PRSK), and explores the inner workings and challenges faced by PRSK in the public relations industry in Kenya. With never-before-told stories and insights, Jane takes us on a journey through the evolution of PRSK and its role in shaping the indust…
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In this episode, we explore the ongoing debate in the world of public relations about the merits of working for a specialized or general agency, and whether to prioritize a local or global agency. Our guest Cosmas Butunyi, a seasoned PR and comms practitioner who has worked for both local and international agencies, provides valuable insights into …
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TikTok has knocked down the wall between public figures and their audiences, putting celebrities and high profile individuals in closer contact than ever before. Inspired by the Harry and Megan interview with Oprah Winfrey, ColorMeLoverly has blown up on TikTok for her comedic and relatable takes on the public relations field and the irony of this …
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In this episode of our podcast, we host a discussion with Peter Wakaba, a senior journalist, on the crucial topic of event journalism and the thin line between gaining access and crossing the line of excess. As PR and communications professionals, understanding the ethical implications of event reporting is essential, and Peter draws from his exten…
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Former president of Public Relations Society of Kenya indulges in enjoyable recollection of her past events as a practitioner, from working as a Dean of Students to joining the PR industry accidentally, to a PRSK President of PRSK. She gives her take on media relations.By CPR
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How far should a company go with corporate activism? Lyft is setting the example for how companies should use corporate activism to speak out on issues. Last year, Texas passed the Heartbeat Act, which banned women from receiving abortions after the detection of a fetal heartbeat. The bill went even further, putting Lyft drivers who take women to a…
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As a bookend to our third season of episodes, we are presenting a replay of our Kenneth Owler Smith Symposium on Public Relations, held at USC Annenberg, on the topic of “The Future of Corporate Activism.” The panel was moderated by our Dean, Willow Bay, and featured leaders from companies that are actively engaged in communicating about and suppor…
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