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Media Calls from the Centers for Medicare & Medicaid Services
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The McKinsey on Healthcare Podcast features conversations with McKinsey and other industry experts on the challenges, strategies, and innovations shaping the healthcare industry. Hear perspectives on navigating the changing healthcare environment, embracing opportunities and disruptions, and preparing for the future of healthcare across the globe.
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This podcast demonstrates CMS commitment to transparency and outreach by presenting CMS-related policies, updates, and innovations on as many platforms as possible. It is also a direct response to stakeholder suggestions that a podcast would be a modern, user-friendly way to stay informed about the Agency.
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Recordings of CMS Open Door Forums
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Hope + Healing is a podcast for Tribal citizens and Tribal leaders who want to learn about health options that offer more care and better care to Indian Country. The host for the podcast is Levi Rickert, editor and publisher of Native News Online. In each episode, he is joined by one of the experts at the National Indian Health Board, a national nonprofit organization that provides a variety of health-related advocacy and technical assistance services to Tribes, area health boards, and feder ...
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The Business of Government Hour highlights government executives and thought leaders who are changing the way government does business. Host Michael J. Keegan speaks to guests about leadership, public management, innovation, as well as their vision of government in the 21st century. Each interview offers an informative, insightful, and in-depth conversation on topics and trends at the intersection of government, technology, and leadership.
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Exploring the Application and Use of Extended Reality: A Conversation with Annie Eaton author of THE EXTENDED REALITY BLUEPRINT
What is Extended Reality? How does it encompass Augmented Reality and Virtual Reality? How is the public sector and government services leveraging AR/VR technology? What does the future hold for Extended Reality? Join host Michael Keegan on a Special Conversation with Authors Edition as he explores these questions and more with Annie Eaton author o…
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Unlocking the power of price transparency data
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Is the future of healthcare consumer-centric? In this episode of the McKinsey on Healthcare podcast, McKinsey senior partner Gunjan Khanna talks to Amanda Eisel, CEO of Zelis, a healthcare financial-services platform providing integrated healthcare, cost management, and payment solutions that connect insurers, providers, and consumers. See www.mcki…
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Harnessing Technology & Charting the Future of Weapons, Systems, and Platforms: A Conversation with VADM Frank Morley, Principal Military Deputy Assistant Secretary of the Navy
What is the U.S. Department of the Navy doing to field weapons, systems, and platforms that give it a technological edge over adversaries? How has the Navy’s acquisition strategy evolved in recent years to better meet the needs of modern warfare and technological advancements? What is the U.S. Navy doing to modernize its fleet assets and ensure sai…
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Exploring Artificial Intelligence within the Military and Defense Context: Reflections on SPADE 2024
What is the current state of AI in Defense. What role does industry play in maturing its application and deployment? How can AI power Decision Advantage for the U.S. and its Allies? What can we learn from the SPADE Defense Conference 2024? Join host Michael J Keegan for a Special Edition of The Business of Government with Terry Halvorsen, former CI…
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How do we balance the age-old battles between expertise and accountability in government? What is the role of experts in governance? Why have the challenges of bureaucratic capacity and control become far greater in the twenty-first century? Join host Michael Keegan as he explores these questions and more with Professor Don Kettl, author of EXPERTS…
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Powering Decision Advantage: A Conversation with Ramesh Menon, Chief Technology Officer & Chief Artificial Intelligence Officer, U.S. Defense Intelligence Agency (DIA)
What is the technology strategy for the U.S. Defense Intelligence Agency? How is it leveraging emerging technologies like AI and GenAI to meet its mission? What technology advances DIA’s decision advantage? Join host Michael J. Keegan as he explores these questions and more with Ramesh Menon, chief technology officer and chief artificial intelligen…
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Executing the Digital Strategy for the Centers for Medicare and Medicaid Services (CMS): A Conversation with Andrea Fletcher, Chief Digital Strategy Officer at CMS
What is the digital strategy for the Centers for Medicare & Medicaid Services? How does CMS use of Open Source software across the its enterprise? What does the future hold digital transformation at CMS? Join host Michael J. Keegan as he explores these questions and more with Andrea Fletcher, Chief Digital Strategy Officer and Director of the Digit…
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Enhancing Information Technology at the International Trade Administration (ITA): A Conversation with Gerald Caron, CIO at ITA
What is the IT strategy for the International Trade Administration (ITA)? How is ITA modernizing and securing its technology infrastructure? What does the future hold for IT at the International Trade Administration? Join host Michael J Keegan as he explores these questions and more with guest Gerald Caron, Chief Information Officer at ITA within t…
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Accelerating Tech Procurement in DOD: A Conversation with Bonnie Evangelista, Acting Deputy Chief Digital and Artificial Intelligence Officer for Acquisition
What is the mission of the DoD’s Chief Digital and Artificial Intelligence Office? What is the Tradewinds Marketplace? How do Tradewinds acquisitions differ from traditional acquisitions? What does the future for the Tradewinds Marketplace at DOD? Join host Michael J Keegan as he explores these questions and more with Bonnie Evangelista, acting dep…
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Special Edition of The Business of Government Hour – Insights on Leadership, Mindset, and Thriving on Disruption
How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? What is the difference between learning while doing and learning by doing? How can government agencies become more adaptive and thrive on disruption. Join host Michael Keegan as he explores these questions and more with thought lea…
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Welcome to season two of Hope & Healing, a podcast about health issues and health options for tribal citizens and tribal leaders. Over the next 13 episodes, we’re going to talk about some of the most pressing health equity issues in our community. We’ll interview health experts from across Indian Country and relatives who are affected most. We’ll d…
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Putting Veterans First: Exploring the VA’s Customer Experience Strategy with John Boerstler, Chief Veterans Experience Officer, U.S. Department of Veterans Affairs
What is the customer experience (CX) strategy for the US Department of Veterans Affairs? How has VA increased its Trust Index? What is the VA doing to enhance its employee experience? Join host Michael J. Keegan as he explores these questions and more with John Boerstler Chief Veterans Experience Officer at VA. Listen to the podcast.…
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Leading through Uncertain Times with Dr. Jeff Karp, author of LIT – Life Ignition Tools: Use Nature’s Playbook to Energize Your Brain, Spark Ideas, and Ignite Action
How can government leaders learn, connect, adapt, and draw energy from their experiences? What role does intention play in being a successful leader? How can Life Ignition Tools help leaders be more effective? Join host Michael Keegan on This Special Edition of The Business of Government Hour – Leading Through Uncertain Times with Dr. Jeff Karp, au…
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Driving Digital Transformation: A Conversation with Jason Bonci, Chief Technology Officer, U.S. Department of the Air Force
What is the technology strategy for the U.S. Department of the Air Force? How is the U.S. Air Force leveraging emerging technology to transform how it does IT? What are the U.S. Department of the Air Force’s Zero Trust and ICAM Strategies? Michael J. Keegan explores these questions and more with Jason Bonci, Chief Technology Officer (CTO) within th…
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How can government leaders enhance the customer experience in the agencies they lead? What insights can government leaders learn from the private sector on how to improve CX (customer experience)? What is the difference between managing tasks versus leading for results? Join host Michael Keegan as he explores these questions and more with Scott Edi…
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Exploring Homeland Security’s Procurement Strategy: A Conversation with Paul Courtney, Chief Procurement Officer, DHS
Paul Courtney is the Chief Procurement Officer (CPO) at the Department of Homeland Security (DHS). He is equipped with a deeply rooted experience in contracting, giving him unique perspectives on the policies, regulations, and standards in procurement and contracting. Along with his acceleration in the federal contracting space, the DHS’ CPO has ri…
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Ensuring a World-Class IT Experience for DoD Leadership: A Conversation with Danielle Metz, Director, Information Management & Technology Director and CIO, Office of the Secretary of Defense
How does technology form the connective tissue that ties the missions of the Office of Secretary of Defense (OSD) together? How is the IM&T directorate maximizing the use of technology to support OSD? What does the future hold for OSD’s IT Enterprise? Join host Michael Keegan as he explores these questions and more with Danielle Metz, Director, Inf…
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Exploring Government-Venture Arrangements: A Conversation with Arun Gupta, co-author, VENTURE MEETS MISSION: Aligning People, Purpose, and Profit to Innovate and Transform Society
What are the characteristics of an entrepreneurial mindset? How can government and entrepreneurial ventures work together to address significant challenges facing us today? What does a thriving “venture meets mission” ecosystem look like and what is the future of government-venture arrangements? Join host Michael Keegan as he explores these questio…
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How can we find value in the unexpected? What can we do to be more resilient? How can we leverage innovation to improve government performance? Join Michael Keegan on a Special Edition of The Business of Government Hour as he explores these questions and more celebrating the 25th anniversary of the IBM Center for The Business of Government. Listen …
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Turning the Power of Mindset into Action: Drive Learning & High Performance With a Growth Mindset Culture
What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of …
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Reforming the National Flood Insurance Program: A Conversation with Jeff Jackson, Deputy Assistant Administrator, Federal Insurance — FEMA
Jeff Jackson has served as the Deputy Assistant Administrator for the Federal Insurance Directorate within Resilience since 2020. In this role, Jeff leads flood insurance operations for the National Flood Insurance Program (NFIP) at FEMA. The NFIP currently has approximately 4.7 million policyholders across the nation. The program collects over $3.…
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Transforming the Taxpayer Experience: A Conversation with Karen Howard, Executive Director, Office of Online Services, Internal Revenue Service (IRS)
What is the mission of the Office of Online Services at the Internal Revenue Service (IRS)? What is the IRS doing to advance its digital services and enhance customer experience? How is the IRS leveraging AI and other emerging technologies to meet mission? Join host Michael Keegan as he explores these questions and more with Karen Howard, Executive…
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Why are most humans uncomfortable with uncertainty and prediction addition? Does technological progress make predicting the future easier? If we can’t predict the future, how can we prepare for it? Why are the human gifts of curiosity and creativity more powerful tools to preparing for the future than submitting to false forecasts that disguise unc…
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Leveraging Technology to Transform GEOINT: A Conversation with Chris Johnson, Acting Chief Technology Officer, National Geospatial Intelligence Agency (NGA)
What is the mission of the National Geospatial Intelligence Agency’s CIO-T directorate? How is NGA maximizing the use of technology to meet its mission? What are the technology priorities for NGA? Join host Michael Keegan as he explores these questions and more with Chris Johnson, Acting Chief Technology Officer at the National Geospatial Intellige…
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How are supplies and innovation delivered effectively to the warfighters? What are the best ways to deliver products and services to federal agencies? How are federal agency’s Putting People First? Join host Michael Keegan as he explores these questions and more with a host of government leaders interviewed this year on The Business of Government H…
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Leading IT at the Securities and Exchange Commission: A Conversation with David Bottom, Chief Information Officer
What is the Securities and Exchange Commission’s IT strategy? How is the SEC modernizing its technology infrastructure? What is it doing to expand its data analytics capabilities to better meet its mission? Join Michael Keegan as he explores these questions and more with David Bottom, Chief Information Officer at the Security and Exchange Commissio…
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Strengthen Payment Integrity: A Conversation with Renata Miskell, Deputy Assistant Secretary for Accounting Policy and Financial Transparency, at the U.S. Department of the Treasury
How can U.S. federal government agencies strengthen their payment integrity efforts? What can the U.S. Department of the Treasury’s Office of Accounting Policy and Financial Transparency do to help with these efforts? How can we pivot from compliance to prevention-focused strategies that promote the use of data and analytics and collaboration acros…
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What is adaptive government? How can it help government agencies bounce back from continuous disruption? How can government executives embed adaptability into their agency’s operations? Join host Michael Keegan as he explores these questions and more with Nick Evans author of the IBM Center report, A Guide to Adaptive Government: Preparing for Disr…
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Advancing Health IT Interoperability: A Conversation with Dr. Micky Tripathi, National Coordinator for Health IT
What are the key priorities for the Office of National Coordinator for Health IT? How is it transforming the adoption and use of health IT? How is the U.S. healthcare system progressing toward value-based care to improve quality and patient outcomes? Join host Michael Keegan as he explores these questions and more with Dr. Micky Tripathi, National …
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Leading FEMA’s Mission Support Operations: A Conversation with Eric Leckey, Associate Administrator for Mission Support – FEMA
What role does FEMA’s mission support office play in the agency? How does it help the agency improve its performance? How does FEMA plan for the next disaster? Join host Michael Keegan as he explores these questions and more with Eric Leckey, Associate Administrator for Mission Support at FEMA. Listen to the podcast.…
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What is the Australia-United Kingdom-United States (AU-KUS) Partnership? How can AUKUS stakeholders leverage technology and innovation to enhance security across the Indo-Pacific region? How can this partnership most effectively engage and partner with industry? Join host Michael Keegan as he explores the vision and purpose of the AUKUS partnership…
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What is Enterprise Risk Management? What are some of the key risks facing government today? How has the managing and responding to risk evolved in U.S. federal agencies? Join host Michael Keegan as he explores these questions and more on a Special Edition of The Business of Government Hour – Leaders Speak on Managing Risk in Government. Listen to t…
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What is a Human-Centered Team? What are the Keys to Building a Human-Centered Team? How can we make local government operations human-centered? Join host Michael Keegan as he explores these questions and more with Glenn Akramoff, author of The Human-Centered Team. Listen to the podcast.By IBM Center for The Business of Government
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Securing Control Systems and Operational Technology: A Conversation with Daryl Haegley, Technical Director, Control Systems Cyber Resiliency, U.S. Department of the Air Force.
What is operational technology and how does it differ from information technology? How is the U.S. Air Force pursuing a control systems cyber resiliency program? What can be done to elevate the importance of OT cybersecurity and encourage it to become more effectively resourced? Join host Michael Keegan as he explores these questions and more with …
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Going Beyond the Performance Paradox: A Conversation with Eduardo Briceño, The Performance Paradox: Turning the Power of Mindset into Action
What is the performance paradox? What is the difference between learning while doing and learning by doing? How can overcoming the performance paradox make government executives more effective? Join host Michael Keegan as he explores these questions and more with Eduardo Briceno, author of the new book THE PERFORMANCE PARADOX: Turning the Power of …
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Listen to our podcast.By IBM Center for The Business of Government
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Leveraging Technology to Meet Mission: A Conversation with Dr. Kelly Fletcher, Chief Information Officer, U.S. Department of State
What is the IT strategy for the U.S. Department of State? How is the Department of State modernizing its IT systems and infrastructure? What are the benefits and risks of generative AI in support of US diplomacy? Join host Michael Keegan as he explores these questions and more with Dr. Kelly Fletcher, Chief Information Officer (CIO) at the U.S. Dep…
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Pursuing Agile Government: A Conversation with Ed DeSeve, Coordinator, Agile Government Center, National Academy of Public Administration
What is agile government? How can employing agile principles improve how government does business? What are the key tools and enablers to realizing the promise of agile government in action? Join host Michael Keegan as he explores these questions and more with Ed DeSeve, Coordinator of the Agile Government Center at the National Academy of Public A…
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What emerging technology is transforming how government agencies operate? How are federal agencies pursuing IT modernization? What are some of key challenges facing the chief information officers of federal agencies? Join host Michael Keegan for a Special Edition of The Business of Government Hour – Leaders Speak on Federal IT — sharing insights fr…
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Focusing on User Experience Design and Development: A Conversation with Colt Whittall, Chief Experience Officer, U.S. Department of the Air Force.
Listen to the podcast.By IBM Center for The Business of Government
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Technology Modernization Fund is Making a Difference: A Conversation with Raylene Yung, Executive Director, TMF Program Management Office, U.S. General Services Administration
Listen to the podcast.By IBM Center for The Business of Government
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What is strategy management at scale? How can strategy mapping help government executives lead their agencies more effectively? Join host Michael Keegan as he explores these questions and more on a Special Edition of The Business of Government Hour – A Conversation with Authors with Professor John Bryson author of the IBM Center report, Addressing …
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Advancing Health IT, Data, Technology, and Interoperability: A Conversation with Dr. Micky Tripathi, National Coordinator for Health IT
What are the key priorities for the Office of National Coordinator for Health IT? How is it transforming the adoption and use of health IT? How is the U.S. healthcare system progressing toward value-based care to improve quality and patient outcomes? Join host Michael Keegan as he explores these questions and more with Dr. Micky Tripathi, National …
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Delivering Better Government Through Innovation and Technology: A Conversation with Santiago Garces, Chief Information Officer, the City of Boston
Listen to the podcast.By IBM Center for The Business of Government
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What is cloud computing? Why are U.S federal agencies increasingly employing secure and scalable cloud solutions? How does doing this help agencies transform how they operate? Mark Lerner from the Partnership for Public Service joins host Michael Keegan to explore insights from a collaborative report with IBM Center, Mobilizing Cloud Computing for …
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Understanding the Mission of the Naval Research Enterprise: A Conversation with RADM Lorin Selby, Chief of Naval Research
What are the strategic priorities for the chief of Naval Research? How is the Office of Naval Research changing the way it does basic and applied research? What emerging technologies offer the most promise? Join host Michael Keegan as hex explores these questions and more with Rear Admiral Lorin Selby, Chief of Naval Research. Listen to the podcast…
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Conversation with Bob Westbrooks on Left Holding the Bag: A Watchdog’s Account of How Washington Fumbled its Covid Test
What is the Pandemic Response Accountability Committee (PRAC) and how does the PRAC conduct oversight? What are the most effective ways to combat fraud related to the pandemic response? What is meant by agile oversight and how does it differ from a traditional oversight approach? Join host Michael Keegan as he explores these questions and more with…
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Leading the Defense Logistics Agency: A Conversation with Vice Admiral Michelle Skubic, Director, DLA
What are the strategic priorities for the Defense Logistics Agency (DLA)? How is DLA modernizing acquisition and supply chain management? What is DLA doing to expand industry engagement and foster innovation while maximizing value? Join host Michael Keegan as he explores these questions and more with Vice Admiral Michelle Skubic, Director, Defense …
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Why Government Is Failing in the Digital Age and How We Can Do Better: A Conversation with Jennifer Pahlka, author of Recoding America
How did the U.S. government go from being a digital pioneer to a digital laggard? Why do governments need digital, design, and data capabilities in-house? How can the U.S. federal government rebuild its digital capabilities and truly transform how government does business? Join host Michael Keegan as he explores these questions and more with Jen Pa…
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Roger Spitz, coauthor of The Definitive Guide to Thriving on Disruption: A Collection of Four Volumes
Thriving on Disruption: A Conversation with Roger Spitz. How can we make sense of a complex, nonlinear, and unpredictable world? What tools, frameworks, and insights can help leaders turn uncertainty into opportunity? How do we rise above resilience or adaptability to thrive on disruption? Join host Michael Keegan for a Special Edition of The Busin…
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