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As VCA Animal Hospitals Chief Medical Officer, Dr. Kerl has been privileged to speak with so many amazing people in the veterinary profession, whether they have newly joined our hospitals or are seasoned professionals. Their contributions to the veterinary industry are the inspiration for this podcast to share stories of hope and encouragement about what it means to be the people who care for pets.
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Welcome to The Well-Mannered Mutt Podcast, the show for dog owners looking to improve their relationship with their canine friends. This podcast is designed to both train dogs and teach people, so there can be success and happiness at both ends of the leash. Your host, Staci Lemke is a Certified Professional Dog Trainer, retired Registered Veterinary Technician, and owner of Manners for Mutts Dog Training. With over 20 years of experience working with dogs and their people, Staci is the perf ...
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This is a must-hear podcast for pet owners wanting access to the latest in pet quality of life and longevity. Whether your pet has fur, feathers, scales or shells, Cathy and Chris believe in treating your pet as a whole, both mind and body. Continuing a collaboration that began in 2003, Cathy and Chris share the gift of gab as well as their network in the pet rehab community. Using their vast expertise as Certified Canine Rehabilitation Practitioners (CCRPs), Cathy Symons CVT, CCRP, and Chri ...
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The Pet Behaviour Chat

Dr Katrin Jahn, DrMedVet, CertVA, MANZCVS (Veterinary Behaviour), MRCVS

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Every week, experienced Veterinarian and Veterinary Behaviourist Dr. Katrin Jahn provides evidence-based solutions for pet behaviour problems, delivered with kindness, passion, and empathy. The podcast features up-to-date, informative advice on behaviour problems in dogs, cats, rabbits, birds, and other companion animals in a variety of episodes, including interviews with some of the leading minds in Pet Behaviour Medicine. In our Case Study and Case De-Brief episodes, Dr. Katrin demonstrate ...
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Episode 44 – Canine House Soiling – What You Need To Know! Getting to the bottom of Canine House Soiling problems can take a little detective work and a really solid understanding of normal canine elimination - both physiologically and developmentally -, learning theory, and medical disease processes that can contribute to house soiling. In this ep…
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Ever wondered why your dog barks so much? Whether it's a constant stream of barking at the doorbell, every passerby, or just out of sheer boredom, excessive barking can quickly become a headache for you and your neighbors. Here's the thing - barking is more than just noise. It's your dog trying to communicate, and understanding why they're barking …
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Episode 43 – A Veterinary Nurse’s Role in Behaviour Medicine – with Nikki McLeod Are you a veterinary nurse with a love for Behaviour Medicine? Are you a veterinary nurse who would like to know a bit more about the opportunities that Behaviour Medicine can bring with it? Or are you a pet caregiver who would like to know more about how you can make …
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Just because we call it passive range of motion (PROM), we not be passive about it! This episode describes why PROM is so vital to your pet's health and function. We detail how do a simple technique specifically with your pet's front limb joints. Listen to learn how to not only keep your pet well by maintaining its PROM for maximum comfort and func…
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Episode 42 – Fear Free Tips for Cats Following on from last week’s episode on Fear Free tips for dogs, Dr Katrin and Nora discuss their 5 Top Tips for Fear Free Veterinary Practice for cats. This episode is intended to provide feline-based quick wins for all veterinary- and pet care professionals who want to provide a better experience for their fe…
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Curious about the pros and cons of spaying or neutering your pet? There's a lot of mixed opinions on this topic, that's why in this episode I'm breaking down all the facts we know about spaying and neutering so you can make the best decision for your furry friend. I tackle common questions about the appropriate age for these procedures, their healt…
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Episode 41 – Fear Free Tips for Dogs As a Fear Free Certified Veterinary Practice, we look at new and innovative ways of delivering patient- and client care literally all the time. In this episode, Dr Katrin and Ilse share their 5 Top Tips for improving your canine patient or pet’s veterinary experience as well as the one thing they couldn’t live w…
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Dr. Kerl is pleased to welcome Dr. Danny Joffe, Vice President of Medical Operations for VCA Canada. Listen in as Dr. Joffe shares his journey in veterinary medicine, from deciding to become a veterinarian in second grade to opening his own practice. He discusses the importance of internships in shaping a veterinarian's career and the value of cont…
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"You can't change the past, but you can rescue the future" as quoted by the founder of Marley's Mutts, Zach Skow seems to say it all. Listen as Torie Beck, the coordinator of Miracle Mutts, takes us on a deep dive into Marley's Mutts Dog Rescue and her own experiences with her therapy dogs, Sully, her blind dog, and Roo, her bipedal puppy. This res…
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Episode 40– Noise Fear and Phobias – What you need to know! Did you know that up to 50% of our pet dogs suffer from noise sensitivity, fear of noises or even noise phobias? That is a HUGE amount and most of them go undiagnosed and untreated. And that means that many of our pets suffer, either on a daily basis or during specific noise events such as…
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Have you ever come home to find your favorite pair of shoes chewed up or your furniture scratched to bits? If so, your furry friend might be dealing with separation anxiety. In this episode of The Well-Mannered Mutt Podcast, I dive into the complex issue of separation anxiety in dogs. We'll unravel the mystery behind those chewed-up shoes and scrat…
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Episode 39 - Brain Health and Behaviour This episode is all about how brain health affects behaviour. Our brain does not exist in isolation from the rest of our body and so changes in the rest of our body can affect brain health, and therefore behaviour. Physical health, but also genetics, epigenetics, early life development and learning can all af…
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Dr. Kerl is pleased to welcome Dr. Anne Kimmerlein to the podcast. Listen in as Dr. Kimmerlein, a veterinary epidemiologist with VCA Medical Operations, shares her journey in veterinary medicine and her role at VCA. In their conversation, they discuss the importance of the interconnectedness between people and their pets and the growing field of ve…
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This is the hippest show we've launched to date! Why? Because it covers a very common type of hip surgery called an FHO (Femoral Head and neck Ostectomy) used to treat a variety of hip issues from traumatic injuries to severe arthritis caused by such conditions as hip dysplasia. Listen to Kechia Davis, DVM, DACVS, describe the anatomy of the hip, t…
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Episode 38 – Behaviour Problems in Rabbits In this week’s episode, we are talking to the amazing Dr Isabelle Resch all about rabbit behaviour. Dr Isabelle is not only a fellow resident of Dr Katrin’s, but also a member of the Australia and New Zealand College of Veterinary Scientists in both Behaviour Medicine and Internal Medicine and has vast exp…
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As a new puppy parent, you want to do everything you can to keep your puppy safe and healthy right from the start. But... it can get confusing when you realize there is so much conflicting information out there about what is and isn't safe for puppies when it comes to vaccinations and socialization. In this episode, I dive into everything you need …
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Episode 37 – How we became a Fear Free Certified Veterinary Practice Ahhhh, this is such an exciting episode! Dr Katrin chats to Nora and Ilse about becoming a Fear Free Certified Veterinary Practice, about what motivated this step, what they all learned in the process and how this accolade has massively impacted the team, the clients and, of cours…
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In light of the recent wildfires in Southern California, Dr. Kerl welcomes Brian Ruditsky to the podcast to share about his team's response to the emergent need to find safe places to board pets of owners displaced due to mandatory evacuation orders during the Post Fire. Brian is Regional Operations Director for the Southern California region and d…
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PetAbility Podcast hosts, Cathy and Chris, once again lend their experiences and expertise to the show - this time discussing Brachycephalic Obstructive Airway Syndrome. Who gets it? What is it? Why should we care? With the popularity of Frenchies and other smoosh-faced dogs exponentially increasing world-wide, caretakers of these endearing breeds …
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Episode 36 – Shelter Puppies – Carol & Marley’s Story How do you know what to expect when you adopt a puppy from a shelter? Puppies born in or taken to shelters at an early age probably face quite a few different challenges to other puppies. Don’t get me wrong, puppies bred in large scale breeding facilities and sold via pet shops also face challen…
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Have you tried positive reinforcement dog training before and it didn't seem to work? It might have been because positive reinforcement was not actually happening... That's why in this episode, I dive into common challenges many dog owners face when attempting positive reinforcement training, and share practical tips to overcome them. I emphasize t…
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Episode 35 – Cat-Cat Introductions…What You Need To Know! We see A LOT of Feline Behaviour Cases here in the UAE and, unlike other areas in the world, we see an over-representation of Inter-Cat Aggression cases, which means 2 or more cats living in the same household showing signs of hostility towards each other or even actively fighting with each …
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On this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Martha Smith, VCA's Chief Client Officer. Since joining VCA in 2014, Martha has led several key growth initiatives, including the development of VCA’s ecommerce strategy and build and launch of our online store and patient portals, the development and rollout of VCA’s recent b…
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If you’ve ever had the profound pleasure of loving a pet, you’ve undoubtedly experienced grief when they pass. But the loss of a pet is distinctive because our relationship with our pets is unique: non-verbal, ever-present, physical in nature, and full of unconditional love. We often have long-term and intense relationships with our pets that we ha…
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Episode 34 – Veterinary Behaviour Medicine in Singapore – A chat with Dr Daphne Ang This is SUCH a great episode packed with information for vets, vet nurses, pet care professionals and pet caregivers alike. Dr Katrin gets to chat to her fellow resident and good friend, Dr Daphne Ang, about her individual residency journey (because all journeys are…
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Service dogs, emotional support dogs, and therapy dogs all serve important roles in helping people with various needs. But do you know what the differences between them are? I often get asked, "How do I make my dog a service dog, emotional support dog, or therapy dog?" It's important to know the differences, both in what jobs they do and what legal…
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Episode 33 – Separation Anxiety – What you need to know! This is a big topic and certainly one that can’t be covered in just a single episode. In this first dive into Separation Related Behaviours (find out why this is a much better definition!), we look at causes and underlying motivations for Separation Related Behaviours, how to recognize if you…
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Horses are majestic beings that are uniquely equipped as highly intuitive, non-judgmental prey animals, to help humans be in the moment, less anxious, and even break through obstacles that may be holding us back in life. Kelly Dukarski, Certified Equine Gestaltist, explains Equine-Assisted Gestalt Therapy, which incorporates horses as a modality fo…
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Episode 32 – Scaredy Cats – Natasha and Spokie’s Story Following on from episode 31, where Dr Katrin chats about the basic principles of fear, anxiety and phobias, here is a practical case of a cat that is definitely anxious and possibly also fearful in her everyday life. Dr Katrin chats through her multi-modal approach to improving Spokie’s behavi…
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Dr. Kerl is pleased to welcome her long time friend and colleague, Dr. Karen Kline to the podcast. Dr. Kline has been the Medical Director and associate neurologist at the Veterinary Specialty Center of Seattle and is currently an associate neurologist and past Medical Director at VCA Northwest Veterinary Specialists in Portland, Oregon. Dr. Kline …
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When I brought home my first puppy, I remember asking myself... now what? Bringing home a new puppy can be overwhelming, no matter how well prepared you think you are. But don't worry, I've got you covered. The first week with your puppy will set the tone for the months to come, so in this episode, I lay out a plan for you to support and comfort yo…
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Episode 31 – Fears, Phobias and Anxiety So many of our pets struggle with anxiety or specific fears and phobias. But how can we tell if this is just a normal and adaptive response to the pet’s environment or if they are “abnormal” or maladaptive responses that need treatment? What you will learn in this episode: 1. The definitions, differences and …
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On this episode of the VCA Voice Podcast, Dr. Kerl is pleased to welcome Aaron Frazier, the Chief Operating Officer of VCA Animal Hospitals. Listen in as he shares his career journey and the importance of collaborating with strong industry partners to improve veterinary healthcare. In their conversation, Aaron emphasizes the need for a healthy part…
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One of the most agonizing questions for any pet owner is how do we know if our beloved pet is in pain? And if they are experiencing pain, how much pain is it and where is it coming from? PainTrace can help to answer all of these questions and more. It is a non-invasive, wearable monitoring system that quantifies pain simply, objectively, and painle…
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Episode 30 – Stress and Disease with Dr Gaelle Joanny This is SUCH a great episode packed with information for vets, vet nurses, pet care professionals and pet caregivers alike. Listen as Dr Katrin chats with Dr Gaelle about 2 of the most common physical diseases caused or precipitated by stress - gastro-intestinal disease in dogs and cats and FIC …
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Thinking of bringing another dog home? Adding a second dog can be a whirlwind of fun, but it's not without its hurdles. In this episode, I dive into the highs and lows of having a multi-dog household. I share my experiences and insights as a certified dog trainer, guiding you through the process of growing your furry family. From the selection of c…
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Episode 29 – Stress – what is it and why is it important for our pets? Stress is a big topic – not only in pets but also us humans and having a good understanding of what it is and how it affects us can be really important. Stress is actually a totally normal and important response, which keeps us safe and working in an optimal state – both physica…
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In this episode of the VCA Voice Podcast, Dr. Adi Oz and Dr. Negeen Najafi discuss their unique journeys in veterinary medicine and their decision to pursue internships. They share their experiences in veterinary school, their interest in different specialties, and the process of finding a small animal rotating internship program. In their conversa…
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The Handicapped Pets Foundation is a 501c3 nonprofit whose mission is to provide wheelchairs (Walkin' Wheels) for pets in need whose caregivers demonstrate financial hardship. Suzi Langer brings us through her personal story of receiving a wheelchair from this charity for her pug, Maxwell, to becoming president of the organization. If her passion i…
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Episode 28 – Hypervocalisation, Love Bites and more – Faryal and Simba’s Story Does your cat vocalise all the time? Do they keep you up at night with their cries or screams? Are you struggling to know what they want and how you can help them to change this behaviour? Does your cat nip at you? Or even worse, do they bite or scratch? How can you know…
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While dog parks are fantastic places for exercise, they're not without their risks. In this episode, I'm taking you on a journey through the world of dog parks. We'll explore the origins of these canine playgrounds, the benefits they bring to our furry friends, and the challenges they might present. As a certified dog trainer and veterinary technic…
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Episode 27 – The Risks and Downfalls of Punishment Based Dog Training In this episode, Dr Katrin talks about punishment from a learning theory point of view, how and where it fits into B.F. Skinner’s 4 quadrants of operant conditioning, and why it is extremely risky and welfare-negative to use punishment-based training and methods. Dr Katrin gives …
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April is Heartworm Awareness Month in veterinary medicine and in light of this important issue for pets and pet owners, Dr. Kerl is pleased to welcome Dr. Tom Nelson to the podcast. Dr. Nelson is the hospital director of the VCA Animal Medical Center of Northeast Alabama and has been in private practice for 45 years. Dr. Nelson is also an expert on…
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As dog lovers, we're always looking for ways to include our furry companions in our adventures. Did you know that planning a trip with your pup in tow requires some special considerations? In this episode, I'm diving into the nitty-gritty of hitting the road, skies or sea with your dog. From the essential pre-trip preparations to finding pet-friend…
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Listen as Christina Powell tells us the story of Special Needs Animal Rescue League (SNARL). This SNARL is bound to make you smile! What started as a personal rescue of one wobbly German Shepherd became a multi-organization, multi-state/province, two-country machine that takes "red list" dogs from other shelters and finds them their forever homes. …
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Episode 26 – Positive Reinforcement and Beyond – A chat with Ilse We had so much fun making this episode as we got to talk about some of the things that are closest to our hearts – how we can use therapeutic approaches that go beyond the operant to help our patients. In this episode you will learn all about our “5 Cs”: 1. Calm 2. Confidence 3. Conn…
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Episode 25 – Dominant Dogs – Do they exist? This is a big topic and one that often sparks quite a bit of controversy! Dr Katrin unpacks the sometimes-confusing subject of Dominance Theory and why this does not apply to our domesticated dogs and certainly not to their relationships with humans. In this episode you will learn: 1. The difference betwe…
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Join us as we rewind to one of our most popular shows. Should my pet get a ramp or steps to help him onto the bed? This a question that Cathy and Chris get asked all the time. Listen as they debate the pros and cons of each option to help you determine what is best for your pet. They cover what specifications to look for and offer some suggestions …
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Episode 24 – Anxious Puppies – Eva and Atlas’s Story What is the right age to start treating puppies with mental, emotional, and behavioural ill health disorders? Well, the answer is that it is never too early. If a puppy had a bacterial infection or was in pain, we would not withhold antibiotics or pain relief, therefore, why would we not do the s…
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Have you ever wondered what causes dogs to be fearful or aggressive? It likely has something to do with how they were socialized as a puppy. In this episode, I dive into the essential world of puppy socialization. I talk about the critical period for socializing your puppy, which is between three to sixteen weeks of age, and how this coincides with…
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