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Dave Bailey gets up close and personal with scale-up tech CEOs so you can hear the unvarnished truth about growing a business. Dave is one of Europe's top CEO coaches and his blog, The Founder Coach, is read by millions of entrepreneurs each year. Now, Dave's on a mission to help other CEOs share their stories about what it really means to be CEO. Listen in as Dave discusses what happens after you raise a Series A—growing the team, managing the board, and the challenges that keep founders up ...
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Building a Team

Building a Team

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Building a team is what we do at BTFI. We are an arts-based Learning and Development Consultancy. We offer intelligent Team Building, Leadership Training, Culture Change programmes and Facilitation. We work with organisations to create a jolt in both thinking and action. We are founded on the belief that many organisations get to 'good' and few are brave enough to strive for extraordinary! Richard Tyler - Westend star, speaker, Director of Performance and Possibility at BTFI, facilitator, co ...
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How can the super-skill of negotiation enhance your life and career? What are the secrets to effective negotiation, and what happens when it goes wrong? The Negotiation Society podcast serves up interviews with diverse and inspirational leaders from around the world to ask these questions and more, finding out along the way what makes them tick, how they got to where they are today, and the role that negotiation has played. Expect candor, insight, and (naturally), plenty of negotiation learn ...
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Join Nick Capuano as he delves into the captivating world of commercials alongside the esteemed Ray Leibman, an esteemed professor at Rutgers University. His career journey, spanning from his innovative beginnings at Dansk Designs to his impactful leadership roles at Panasonic, Yamazaki, and beyond, serves as a shining example of perseverance and s…
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Embark on an extraordinary journey with Jessie Lancaster as she unveils the compelling story of Jo-Glynn Smith—a transformative coach whose negotiation skills have transformed her career! From a British military base to fashion's center stage, Jo's resilience and negotiation prowess are the driving forces behind her success. Navigate through her ex…
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Embark on an insightful journey with Michael Perlish as he introduces the visionary Raoul Shah, founder and joint CEO of Exposure. Raoul is renowned for his expertise in aligning brands with cultural movements, and in this episode, he shares invaluable insights into the intricate world of negotiations in the creative world. Explore the art of forgi…
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Step into the world of fashion and commerce with a seasoned expert! Join Dürrin Ergün as she welcomes the remarkable Dalbir Bains, an expert in the fashion and commerce sector. Delve into Dalbir's inspiring journey, focusing on her transformative role at Zalando, where as Vice President of Category Management, she elevated the brand to extraordinar…
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Ready to unlock the secrets behind successful negotiations in retail and procurement? Join Michael Perlish in this captivating episode of The Negotiation Society as he sits down with Chris Prahler, a seasoned professional with a 25-year journey spanning from Target to Chewy and Lowe's. Get ready to dive deep into Chris's experiences navigating both…
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In this episode, Mike Kamins delves deep into the world of football negotiation with Simon Rödder, who has years of experience advising clubs across Europe. He shares the secrets to success in player recruitment and negotiations. ⚽💰 📊 Discover the importance of data-driven insights in player recruitment. 💰 Learn how to estimate intrinsic player val…
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In this episode of Tricks of my Trade, Mike Kamins sits down with Carol Loftus, a Senior Manager at The Gap Partnership. With over a decade of experience in the healthcare sector and a background in managing complex client relationships, Carol's journey is truly inspiring. Carol's story takes a remarkable turn as she becomes a fierce advocate for p…
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Tune in to this episode as Dürrin Ergun chats openly with Tina Gerbec, Senior Consultant based in Germany. With 20 years of experience managing sales teams for Mango, Apple, and prestigious French brands, Tina brings a wealth of knowledge to the table. Together, they explore fundamental topics such as mindset, motivation, and empowerment in the con…
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Ready to explore the world of consulting? Our host, Dürrin Ergün, sits down with none other than the seasoned negotiator, Vince Brook. With over 30 years of expertise in FMCG, Vince is about to spill the secrets of successful negotiations that have a profound impact on both personal and professional lives. They discuss the art of negotiation and it…
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Dive deep into the fascinating realm of negotiation and personal growth as Lee Peterson, a seasoned sales and development expert, teams up with Mike Kamins for an exhilarating episode of Inside My Head. Prepare to be captivated as Lee shares her incredible journey from salesperson to principal consultant and founder of Learning Karma, unveiling the…
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Join Nick Capuano as he takes you on an exciting career journey with Rand Eyberg, the Beverage Consultant at CELSIUS Holdings, Inc., in this episode of Inside My Head. Get ready to be inspired as Rand shares his incredible story, starting from humble beginnings in the US Army to holding remarkable leadership roles at renowned companies like PepsiCo…
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Looking to unlock your authentic leadership potential and negotiate like a pro? Check out the latest episode of Inside My Head, where Dürrin Ergün sits down with Robbin Jorgensen (She/Her), Founder and CEO of Women Igniting Change®. Robbin shares valuable insights on finding authenticity in leadership and cultivating rising stars in your team.…
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In honor of Earth Day, we're bringing you an exciting and thought-provoking episode of Inside my Head. Our host, Jessie Lancaster, is sitting down with two remarkable guests who are experts in sustainability: Patrick Shewell, the Global Head of Sustainability at Mondelez International, and Dan Anderson, a sustainability advocate from The Gap Partne…
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Get ready to learn some tips from a true negotiation expert in this engaging episode of tricks of my trade. Dürrin Ergün speaks candidly with Marc Wehrum, Managing Partner EMEA at The Gap Partnership, about leadership and negotiation skills. Marc shares personal insights into his career, including the defining moment and mentor that shaped his prof…
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Get ready for an insightful episode of "Inside My Head" as Michael Kamins sits down with Karen Fuchs, VP of Sales - Conventional West at Q Mixers, for a candid conversation about her career journey and what it takes to succeed in today's fast-paced professional world. 💼 Karen shares personal stories of making early choices that ultimately paved the…
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Get inside the head of Anson Bailey, KPMG China partner and President of the famous Hong Kong Potbelly Pig's rugby team. In this episode our host Adam Frampton chats to Anson about his perspectives on retail, sustainability, digital acceleration, and the Generation Z mindset. Anson also shares his thoughts on leadership, including the balance betwe…
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In this episode of tricks of my trade, Emily Chee is joined by two special guests, Aurell Hartawan and Lorik Morina, who are dual students at The Gap Partnership. Discover how the company’s talent initiatives empower these future leaders and how they are applying what they have learned to achieve their career goals. These young professionals are no…
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In this episode of Inside my Head, Todd Elliott, the Executive Director of Know the Truth, sits down with Nick Capuano and takes us on a journey through his career, sharing stories of his triumphs and struggles, as well as his secrets to success in leadership and team building. But that's not all! Elliott shares his insights on the key negotiation …
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Looking for a dose of female empowerment? Listen to this episode of "Inside my head" with host Jessie Lancaster and special guests Sarah Welsh and Farah Kabir. Together, they co-founded Hanx, a brand that focuses on sexual wellness and intimate care without the stigma. They share their inspiring career journey, which saw them leave the corporate an…
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In this episode of Inside my Head, our host Jessie Lancaster speaks with Jane Shepherdson, the Chairperson of MY WARDROBE HQ, a fashion start-up aimed at promoting sustainable fashion. Jane, a self-proclaimed "rebellious soul" shares her unique and inspiring career journey, starting from her early days in the fashion industry to her current role. S…
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Get ready for an exclusive and insightful interview with BBC Radio Newcastle as Steve Gates, a negotiation legend and the founder of The Gap Partnership, takes the stage to announce the launch of the highly anticipated third edition of The Negotiation Book: Your Definitive Guide to Successful Negotiating. Discover what's new in this updated edition…
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In this episode of Inside my head 🗣 Kate Kasch, Vice President of Sales at GoodPop, chats frankly with Mike Kamins about finding joy throughout her career and being open-minded to learning from her mistakes. Find out how Kate turned the humdrum side of her job into a fun one and how she has developed from a follower to the leader she is today. Not …
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In this episode of Inside my Head 🗣, Steve Grossett, Customer Capability Leader at Mars, chats with Mike about professional growth and development within a business, client centricity internally, and the importance of win-win negotiation! On top of all this, Steve shares his views openly with Mike on his holistic approach to mental health and well-…
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In this episode of Inside my head 🗣, Mike is joined by Ian Brooks, Director at Cushman & Wakefield and a huge Washington Capitals fan! Ian talks about playing the long game when it comes to client centricity and the importance of self-introduction. He also shares with Mike Kamins his aspirational career advice as a broker in the real estate field, …
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In this episode of Inside my head 🗣, Bill Kesting, President of BK Programs LLC, chats openly with Mike about what world-class looks like, customers being the centre of everything, and the importance of honesty and data. Find out how Bill had turned from a Vice President of Sales to a Vice President Apology as he spills the beans of his biggest suc…
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On this episode of Inside my head 🗣, Shailee and Mike are joined by Senior Manager of Customer Development at Johnson & Johnson (and New York Rangers fan!) Tim Lamanno. Tim took time out to chat about good fortune and hard work, the importance of daily negotiation (especially with his six-year-old daughter), and the critical importance of client ce…
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In this episode of Inside my Head 🗣, Mike Kamins, Partner at The Gap Partnership, catches up with Mike D'Ambrosi. Director of Sales at Schnair Sales and Service, Mike (D!) spills the beans on how he got to where he is today, relationships and commercial collaboration, and the tricky art of negotiating a great work life balance. Hear what happened w…
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In this episode of tricks of my trade 💃, The Gap Partnership consultant Ashley Barrett takes the hot seat to talk to Kat Anderton about furniture, hat-wearing, and how a knack for creativity led to a dramatic shift in her negotiation style when Covid hit.The Gap Partnership is a management consultancy specializing in negotiation, helping its client…
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In this episode of Inside my Head 🗣 Lawanda Burns, Senior Global Learning Manager at PepsiCo, takes time out to talk frankly to Mike Kamins about her career, negotiation learnings, and the secrets behind her twenty-year success story. The Gap Partnership is a management consultancy specializing in negotiation, helping its clients drive profitabilit…
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Who would be so bold to negotiate with both children and animals? Claire Maddox would! Claire, HR Ops Specialist at The Scotts Miracle-Gro Company, takes time out to chat with Mike Kamins about mealtimes with her nieces, tough negotiations with her 5ft 3 inch Bernese mountain dog, as well as her best-kept secret to surviving a recession, negotiatin…
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Overworking is not the badge of honour you think it is, and it's killing you slowly.First, definitions and quotations. Then we'll talk about how overwork harms you and what you can do about it, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audionautix and Partners …
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Without even knowing you, I know you spend too much time in front of a screen, so let's fix that. First, definitions and quotations. Then we'll tackle your screen addictions and why you nee to stop it, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audionautix and P…
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You may know what PTSD is, but did you know the pandemic may be creating its own version? First, definitions and quotations. Then we'll talk about how you can find some comfort after the trauma and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audionautix and Partners …
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Social media and attention seeking rallies have spread misinformation far and wide, and we need to look at why. First, definitions and quotations. Then we'll talk about how you need to get a grip on reality, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audionautix…
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So you think a coffee break will do it, but you really need to take a hike, literally. First, definitions and quotations. Then we'll talk about the healing power of nature, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audionautix and Partners In Rhyme for the musi…
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We are told to be more resilient in the face of adversity, but is that just bullshit? First, definitions and quotations. The main segmentwill deal with the pros and cons of resilience, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audionautix and Partners In Rhyme …
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Are you a workaholic or an over-achiever, and you're super proud about it? Maybe it's killing you. First, definitions and quotations. Then in the main segment, we’ll talk high functioning anxiety and why it's so bad for you, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also t…
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So why is it so easy to be lazy. Well, there's a short and long answer to that/ First, definitions and quotations. Then in the main segment, we'll get into the weeds about whether lazy is good or bad for you, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audionauti…
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We all have a penchant and a fear of procrastinating and wasting time, but why is that? First, definitions and quotations. Then in the main segment, we’ll talk about why it may not be as bad as you think, and what you can do about it, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t ca…
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Let’s take a look at why you can’t let go of that stupid grudge, and why it holds you back. But first, definitions and quotations. Then in the main segment, we’ll talk about taking the mental weight of grudges and revenge off your shoulders, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I d…
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Do you have rooms that you can’t use because they’re filled with stuff? We’re going to fix that today. But first, definitions and quotations. Then in the main segment, we’ll talk about taking the mental weight of clutter off your shoulders, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I do…
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The only thing to fear is fear itself, and anxiety, and poison spiders of course, but today we’ll focus on anxiety. First though, definitions and quotations, then the main segment talk about anxiety and what to do about it, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also th…
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This is my Season 1 Finale. Let’s review the pillars, things we talked about, and things to look forward to in Season 2, which starts January 13, 2022. We’re going to skip the definitions and quotations, but we’ll probably finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audion…
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Do you ever feel like life isn’t fair? Of course you do, because it’s not, but I can show you how you can deal with that world view.First though, definitions and quotations, then the main segment will deal with your perceptions of fairness, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I do…
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The Disgruntled Life Coach Podcast is not something to fear, so what are you REALLY afraid of? First though, definitions and quotations, then the main segment talks about how fear and anxiety can be self-perpetuating, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to A…
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The Disgruntled Life Coach Podcast is trying to make you less angry today, we’ll see if it sticks. First though, definitions and quotations, then the main segment talks about how to stop your downward anger spiral, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also thx to Audi…
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How can scale-ups maintain good communication as they scale? My guest, Ed Leon Klinger, is the CEO of Flock—a company that uses data to provide usage-based insurance for drones, cars and vans. In this episode, Ed explains why he likes to transcribe fundraising meetings to hunt for learnings, he shares why he's grateful that his board let him fail, …
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In this episode of the Disgruntled Life Coach Podcast, let’s measure your success, or lack thereof.We’ll start off with definitions and quotations, then the main segment talks about why pursuit of success won’t make you happy, and we’ll finish off with a Disgruntled Nugget – a little piece of wisdom you can take with you, or not, I don’t care. Also…
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As a founder you're always on show. My guest, Raoul Fraser, is the CEO of Lovat Parks—a scale-up building residential and holiday caravan parks across the UK. In this episode, Raoul walks us through his vision for the caravan park industry, he explains the challenges of having physical locations, and we discuss the difficulty of feeling like you're…
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