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Be Contagious Leadership Experience

Be Contagious Leadership Experience

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Coach Hernando Planells is a former basketball coach at Duke University, the NBA G-League and overseas. Now as a leadership entrepreneur, he helps organizations connect, lead and grow with their heart, soul and mind - and he occasionally moonlights as an actor and sports choreographer on film and TV. The Be Contagious Leadership Experience (BCLE)mission is to share stories of inspiration from leaders in the world of business, sports and film so that you too can Be Great, Be the Light and Be ...
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Connect & Convert: The Sales Accelerator Podcast

Sales RX and Wizard of Ads Employee Optimization

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Welcome to "Connect & Convert: The Sales Accelerator Podcast," where your host Dennis Collins, alongside co-host Leah Bumphrey, delivers unparalleled insights into the art of accelerating small business sales. Dennis, with over 150 years of experience in business enhancement, focuses on the profound impact of nurturing and developing people within the organization. His expertise lies in transforming average teams into exceptional ones through leadership training, effective communication, and ...
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In this episode of Connect & Convert, hosts Dennis Collins and Leah Bumphrey sit down with Ray Seggern and Monica Ballard, co-authors of "No Place Like Home Services," to uncover the secrets behind explosive growth in the home services industry. Join us as we dive into the Holy Trinity of business growth and learn how to dominate your market. Key T…
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Introduction: In this eye-opening episode of Connect and Convert, hosts Dennis Collins and Leah Bumphrey uncover the crucial skill that's often overlooked in sales training: resilience. Discover how cultivating a resilient mindset can transform your sales performance and help you bounce back from setbacks with confidence. Key Takeaways: Optimistic …
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Join us for an eye-opening episode of Connect & Convert, where hosts Dennis Collins and Leah Bumphrey reveal the secret to boosting your sales influence through the power of unconditional gifts. Discover how mastering the law of reciprocity and giving meaningful, personal gifts can transform your business relationships and convert prospects into lo…
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When is a gift not a gift? This episode explores the intricacies of the law of reciprocity and how it applies to sales and marketing. Learn the key elements that differentiate a true gift from a conditional offer and how to effectively use genuine gifts to build relationships and influence others. Discover the power of unexpected, meaningful, and p…
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Dennis and Leah explore the power of priming in sales communications. They discuss how exposing people to specific words, images, or psychological states can unconsciously influence their receptivity and decision-making. Through examples like sales call agendas, discovery questions, price positioning, and social proof, they illustrate how strategic…
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In this episode of Connect & Convert, Dennis Collins sits down with Brian Tewes, founder and owner of Tewes Lending in Orlando, Florida. Brian shares his entrepreneurial journey, detailing the challenges he faced while starting his own mortgage company and the strategies he employs to successfully market his business in a competitive landscape. He …
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In this episode, we delve into the concept of the "I knew it all along" bias, also known as hindsight bias. This cognitive bias leads people to believe that past events were more predictable than they actually were at the time. We explore how this bias can affect decision-making in business, causing companies to resist change and overlook past mist…
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In this episode, we explore the power of focusing on process over goals when training high achievers. Through the story of Jay, a highly motivated individual with no prior sales experience, we learn how a well-designed deliberate practice regimen can transform a "blank slate" into a top performer. By prioritizing the mastery of skills and processes…
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In this episode, we explore the concept of emotional contagion and its impact on sales. Just as we learned about physical contagion during the COVID pandemic, salespeople and customers unconsciously mirror each other's emotions. Negative emotions can hinder sales, while confidence and positivity are more likely to lead to success. We discuss strate…
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In this episode, discover the power of nanotools - quick, effective techniques based on brain science that can be learned in just 15 minutes. Explore how these bite-sized lessons from Wharton professors can boost your confidence, communication skills, and productivity. Learn practical tips you can apply immediately to enhance your success in busine…
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This podcast episode delves into the transformative power of relational marketing, emphasizing the crucial role of staff training in fostering profitable customer relationships. Through a compelling conversation with Craig Arthur, listeners gain insights into creating a customer-centric business culture that aligns advertising messages with actual …
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Get ready to learn the secrets behind building loyal, profitable customer relationships. In this insightful interview, Craig Arthur draws on decades of marketing experience to break down the difference between transactional and relational customers. Discover tactics for transitioning your more fickle transactional customer base into reliable, high-…
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Experienced sales trainers Dennis Collins and Leah Bumphrey discuss the power of curiosity in sales conversations. They explain why curiosity leads to better questions, more engagement from prospects, and ultimately more closed deals. Through an example sales dialogue, they demonstrate curiosity in action and provide real-world advice for implement…
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Every salesperson knows that connecting with customers is essential. But taking rapport too far by forcing unwanted bonding can hurt your credibility and cost you sales. Host Dennis Collins and co-host Leah Bumphrey offer insider tips for small business owners, helping them walk the delicate line between developing authentic connections and coming …
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Dennis Collins and Leah Bumphrey kick off the new year by sharing practical strategies for small business owners to improve sales and achieve success in 2024. Topics include the importance of asking questions, listening, and accountability; making agreements instead of having unclear expectations; consistency; and pushing outside one's comfort zone…
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This podcast episode provides small business owners expert guidance on hiring a sales manager. It outlines key qualities to look for in potential candidates as well as common mistakes to avoid during the recruitment process. With insightful recommendations on interview tactics, must-have competencies, and the benefits of finding the ideal fit for t…
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In this sales and marketing podcast, hosts Dennis Collins and Leah Bumphrey discuss the psychology behind the principle of liking and how it can be used to influence customers. They explore research on the halo effect, similarity bias, physical attractiveness bias, and the power of compliments, explaining how these psychological principles can be e…
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Dennis and Leah discussing the common tendency for salespeople to make assumptions about what potential customers are thinking during the sales process. They cover research showing people are generally poor at accurately determining others' thoughts, even with close friends and family. The hosts advise salespeople against guessing what customers ar…
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Dennis shares his deep knowledge as a certified Cialdini Influence practitioner, explaining overlooked tactics around FOMO, inventorying your skills for leverage, emphasizing losses over gains, controlling access to information, and negotiation tips using scarcity. He stresses using scarcity ethically and not artificially manufacturing it.…
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Hosts Dennis Collins and Leah Bumphrey discuss strategies for getting the most out of sales training events. They explain why most sales training is ineffective as a one-time event, and emphasize the importance of continuous learning and reinforcement. Topics covered include evaluating current training methods, implementing a culture of ongoing edu…
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Dennis Collins, sales trainer and founder of Wizard of Ads, discusses using Dr. Robert Cialdini's principles of influence to ethically improve sales skills. He covers how to apply each principle - reciprocity, scarcity, authority, consistency, liking, social proof, and unity - during different stages of the sales process. Dennis provides examples o…
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Dennis discusses research by Dr. Adam Grant showing that focusing salespeople on their purpose and how they help others significantly increased performance. Dennis proposes starting each day by reflecting on why you and your company exist, who you've helped recently, and the impact made to get salespeople focused on purpose and boost results.…
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In this sales training video, Dennis Colins discusses how the sales process has evolved over the years from a focus on slick presentations and coercive closing techniques to a more consultative approach based on asking questions, listening, and genuinely helping customers. Dennis explains the differences between the traditional sales mindset of "I …
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Discover the secrets to crafting compelling elevator pitches in "Connect & Convert" with Dennis Collins, as he shares expert tips for effectively communicating product value without sounding like a sales pitch. Learn how to create captivating and concise elevator speeches that leave a lasting impact and prompt action from your audience.…
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The host, Dennis Collins, delves into the nature of cognitive biases, illustrating their pervasive influence on human behavior and decision-making. He emphasizes the significance of understanding and mitigating the false consensus bias in the context of sales, highlighting its potential detrimental effects on sales strategies and customer interacti…
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Explore the art of "Value Stacking" in this episode of Connect and Convert with Dennis Collins. Discover how to demystify pricing for products with no clear reference point, especially in the home services industry. Dennis walks you through a proven technique that breaks down the factors influencing HVAC system pricing, empowering customers to make…
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In this episode of Connect & Convert, host Dennis Collins explores the remarkable power of belief in the world of sales, drawing inspiration from the legendary Phil Knight, founder of Nike. Discover how Phil's unwavering belief transformed his approach to sales, making it truly irresistible. Learn why the first sale is to yourself, shaping your min…
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Discover the secrets to getting that 'YES' faster than ever! Join Dennis Collins on Connect & Convert as he unravels the mysteries of persuasion and influence. Learn how your brain's System 1 and powerful principles like social proof and unity can make a world of difference in your personal and professional life. Tune in now for quick insights that…
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In this plainspoken episode, Dave and Dennis discuss why salespeople talk too much instead of listening. Dennis shares research showing humans get a dopamine rush from talking about themselves, which explains why sales folks ramble on. He emphasizes that active listening helps salespeople feel less afraid of questions. Dave describes how preparing …
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Jennifer King joins us on the BCLE and enters her third full season coaching in the NFL and her third as Washington's assistant running backs coach after being promoted to the role following the 2020 season. With the promotion, King became the first African-American female assistant position coach in NFL history.Coach King and I talk about how she …
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In today's episode, Dave Salter and Dennis Collins unravel the mysterious "one call close." It's a high-stakes sales technique that demands charisma, magic, and skill. Dennis spills the beans, revealing that this whirlwind tactic can seal the deal in just seven minutes. That's faster than your morning coffee brews! But this isn't about cheesy lines…
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In this podcast episode, hosts Dave Salter and Dennis Collins engage in a dynamic discussion centered around the concept of "strategy rapport." Drawing from Dennis's extensive sales experience, they explore how establishing strategy rapport can be a game-changer in sales interactions. They delve into the idea of connecting with customers' purchase …
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In this episode of Connect & Convert, hosts Dave Salter and Dennis Collins discuss the lessons small businesses can learn from Top Gun training for salespeople. Collins explains how Top Gun pilots use "deliberate practice" to rapidly improve specific flight maneuvers. This involves breaking skills into chunks, intensive repetition on weaknesses, co…
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In this episode of Connect and Convert, host Dave Salter sits down with esteemed sales expert Dennis Collins to delve into the intricacies of successful small business sales. They explore the importance of understanding customer communication styles and the role they play in driving sales success. Dave and Dennis uncover practical strategies for bu…
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Welcome to "Connect and Convert," the podcast that unveils the secrets to small business sales success. In this episode, hosts Dave Salter and Dennis Collins shed light on the challenges faced by small business owners in recognizing sales problems and providing actionable steps to address them effectively. Drawing from their extensive experience an…
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In this episode of Connect and Convert, Dave Salter and Dennis Collins tackle the common issue of sales training going in one ear and out the other. They share that most training material is forgotten within a week, wasting time and money. To help explain why this happens, they reference the Ebbinghaus Forgetting Curve. But don't worry - they have …
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We've got Dave Salter and his rockstar sales trainer, Dennis Collins, joining us on Connect and Convert. They're going to spill the tea on the seven habits of highly ineffective salespeople - yes, you heard that right, they're going to talk about the worst practices out there. Dave and Dennis share some personal stories and anecdotes that will have…
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In this episode of Connect and Convert, Dave Salter and Dennis Collins, our resident rockstar on sales training, dive deep into the importance of trust in your sales efforts. With almost four decades of experience working with small businesses, Dennis shares his expertise and insider strategies to help you build customer trust. The episode starts w…
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Join sales training expert Dennis Collins, who has over 153 years of experience in the field, and Dave Salter, an experienced reporter and author of "Final Four Leadership," in Connect & Convert: Insider Strategies for Small Business Sales Success as they share insights and strategies to improve your sales process and increase conversion rates. Wit…
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New York Times Bestselling author Rafe Bartholomew joins us on the BCLE, he has written Basketball: A Love Story, as well as Pacific Rims and Two and Two: McSorley's, My Dad, and Me. He is a staff writer “The Athletic” and has worked as an editor at Eater.com and Grantland.com and hosted Hoop Nation for CNN Philippines.Rafe and I take some time to …
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Season 4 of the Be Contagious Leadership Experience is finally here!Film Director Akin Omotoso joins us on the BCLE, he is the director of the film RISE which is about the life of Milwaukee Bucks superstar Giannis Antetokounmpo. A seasoned film director and actor Akin and I talk about being the leader/head coach of a major Hollywood movie. How his …
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Second installment of the BCLE Lost Episodes!Professional basketball player Maria Laterza stops by the BCLE neighborhood and talks about her basketball career, retiring from hoops and then at 18 going back to Italy to restart her career. Loved hearing her story and how chasing passions is a big part of her journey! Sit back and enjoy my conversatio…
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Found a few unpublished podcasts - so here is the first installment of the BCLE Los EpisodesNBA and college basketball coach David Gale stops by the BCLE neighborhood and talks about his coaching journey, leading with relatinoships and how family means the most to him. We will also go into how David and I met many many years ago! Sit back and enjoy…
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Welcome back to season 3 of the Be Contagious Leadership Experience! (BCLE)Dr. Chris Hobbs stops by the BCLE neighborhood and talks about his love of leadership, coaching, his family and how he ended up in West Palm Beach Florida! Sit back and enjoy my conversation with Dr. Hobbs!INSTAGRAM: @dr_chrishobbsTWITTER: @dr_chrishobbsThis season promises …
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Welcome back to season 3 of the Be Contagious Leadership Experience! (BCLE)Brent Tipton has been a frequent speaker on coaches zoom calls all over the country educating coaches on the x's and o's. But This time, Brent stops by the BCLE neighborhood and talks about his love of leadership, coaching, his family and how he went from Missouri to Guam! S…
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Welcome back to season 3 of the Be Contagious Leadership Experience! (BCLE)Mental Game Coach and author Tami Matheny stops by the BCLE neighborhood and shares her journey and important nuggets on how your players can perform at a high level! Sit back and enjoy my conversation with Tami!TWITTER: @tamimathenyWEBSITE: r2lc.comThis season promises to b…
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Welcome back to season 3 of the Be Contagious Leadership Experience! (BCLE)You will LOVE my conversation with Duke Mens Basketball legend and current Director of Basketball Operations Nolan Smith! Nolan and I talk a variety of topics including his time in the NBA and how he prepares for a career in coaching! Sit back and enjoy my conversation with …
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