Best Cpaas Podcasts (2024)

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Episode 7: Capitalizing on Digital Engagement Digital Disruption - The Future of Engagement 35:53

9M ago35:53

35:53

Many industries are facing massive changes, from staffing shortages to rising costs. However, new technologies like conversational AI, computer vision, and programmable communications are emerging as powerful tools to address these challenges while creating new revenue opportunities. In this podcast, we will explore how these innovations can optimi…

1
Episode 6: Navigating the Private 5G Monetization - Challenges and Solutions 27:57

10M ago27:57

27:57

In a world increasingly defined by connectivity and data, the evolution of technology is a relentless force, reshaping the way we communicate, work, and interact with each other and the digital realm. Programmable communications, video analytics, and 5G have emerged as pivotal domains that are not just changing the game but rewriting the rules alto…

1
Episode 5: Innovating the Future - Unleashing New Experiences with Modern Technologies 17:21

10M ago17:21

17:21

The world of mobile communications is at a crossroads, where a number of innovative technologies, such as programmable communications, media analytics, 5G, AI, and cybersecurity, are converging to drive startling new advancements for enterprises. In this episode, we’ll explore how these innovations interact and uncover how they hold the key to unlo…

1
Episode 4: Connected Horizons - Exploring the Dynamic Landscape of Mobile Network Technology 25:48

12M ago25:48

25:48

Over the past few decades, we have witnessed an explosive evolution of digital engagements from the early days of basic mobile phones and voice communications to the use of AI and machine learning, video analytics, and connected everything potential with 5G networks. This expansion has not only connected people globally but has also transformed ind…

1
Episode 3: How CPaaS is Changing the Face of Business Communications 28:01

1+ y ago28:01

28:01

In today's digital age, where customers expect seamless communication experiences across multiple channels, programmable communication has emerged as a powerful tool for businesses to improve customer engagement, increase operational efficiency, and drive revenue growth. In this podcast episode, we'll explore the evolution of CPaaS beyond voice and…

1
Episode 2: Are Virtual Town Squares the Future of Workplace Socialization? 19:31

1+ y ago19:31

19:31

In this episode of Radisys' Let's Engage podcast, we are going to discuss how companies are dealing with one of the downsides of virtual and hybrid work: the loss of more informal interaction and camaraderie employees get from being in the same physical office as their colleagues, and the increased friction in the flow of information and ideas. We’…

1
Episode 1: The Emerging Battleground for Programmable Communications 31:49

1+ y ago31:49

31:49

In this inaugural episode of Radisys' Let's Engage podcast, we are going to discuss how the convergence of Open Networks, Programmable Communications, and AI-based Media Analytics is changing the way enterprises operate their businesses. We will touch on the rising popularity of APIs in the telecom community, the role of programmable communications…

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092: Navigating the Cloud with Michelle Hyde 38:08

2+ y ago38:08

38:08

In this episode, David and John talk with Michelle Hyde, founder, and president of The Hyde Group. Michelle uses her extensive experience in voice and data communications to help her clients adapt and unify their communications efforts. Michelle also sits on the board of Cloud Girls, a non-profit organization dedicated to educating members about th…

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Santa Vs CPaaS - Getting your online orders delivered 5:10

2+ y ago5:10

5:10

With over a third of shoppers planning to do Christmas shopping solely online, and 61% taking a hybrid approach, how can you ensure your company's orders are delivered, on time and securely? Find out how you can improve Christmas shopping for your customers by using CPaaS. Sign up for free https://cloud.aculab.com/login/enrol Learn More at https://…

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How To: Make Knowledge-based authentication more secure 5:08

2+ y ago5:08

5:08

How secure really is tradition password/ memorable questions when it comes to keeping your online data secure? Is there a better way? Try a free demo at https://www.aculab.com/voice-biometrics/voisentry-demo/ Or follow https://www.aculab.com/voice-biometrics/ to find out moreBy Aculab

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STIR/SHAKEN and Robocalls 6:33

2+ y ago6:33

6:33

The STIR/SHAKEN framework has been the talk of the North American telecoms town over the past few years, but what is it, how does it impact your business, and how can you make sure your business’s communications conform to this framework? Full breakdown of attestation levels at https://www.aculab.com/cloud/guides/calls/outbound/stir-shaken/ To star…

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091: The Future of the Internet with Michael Morey 34:47

3y ago34:47

34:47

In this episode, Frederick, and John speak with Michael Morey, president, and CEO at BlueBird Network. Gain some history about the dawn of the internet and telecom through Michael's accounts of his 38 years in the industry, beginning with his background at AT&T. The group also discusses what makes BlueBird special, the issues raised in underserved …

1
7 Reasons to Implement Cloud-Based Voice Biometrics Today 6:27

3y ago6:27

6:27

A breakdown of 7 benefits of how introducing cloud-based voice biometrics can benefit your business, reducing costs and enhancing the customer experience. Try the demo at https://webdemo.aculab.com/ Have more questions? Check out our FAQs https://www.aculab.com/knowledgebase-faqs/category/voice-biometrics-faq/…

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Why a Local Cloud is the right choice for secure cloud communications 5:52

3y ago5:52

5:52

By Aculab

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How To: Ensure your communications are regulation compliant 5:39

3y ago5:39

5:39

From STIR/SHAKEN implementation, to the rules governing Answering Machine Detection (AMD), Aculab ensures its customers and their end-users are safe and compliant. For more, visit https://www.aculab.com/By Aculab

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Reminder: The world is reopening 4:30

3y ago4:30

4:30

From healthcare to hospitality, appointment reminders are crucial in many industries around the globe. To start building your solution for free, follow https://cloud.aculab.com/login/enrolBy Aculab

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How To: Add voice and video calls to your webpage 5:30

3y ago5:30

5:30

WebRTC is a powerful tool, and when combined with other APIs gives customers a rich, omnichannel communication solution. To try our WebRTC demo, follow https://www.aculab.com/cloud/demos-all/webrtc/ or to enrol free with Aculab Cloud, follow https://cloud.aculab.com/login/enrolBy Aculab

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090: CPaaS, Presidents, & Predictions in Tech with Paul R. Ruppert 40:27

3y ago40:27

40:27

In this episode, Frederick, and John speak with Paul R. Ruppert, the founder, and CEO of Global Point View Ltd, a strategy consultancy focused on market entry, revenue growth, corporate alignment, and more. Paul shares his expertise in developing and growing tech companies, his insights into the increase of CPaaS popularity, and much more! Learn ab…

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089: Cloud Security Posture Management with John Grange 36:00

3y ago36:00

36:00

In this episode, David and John speak with John Grange, Co-Founder, and CTO at OpsCompass, a cloud security, and management company providing improved visibility, security, cost management, and compliance for the multi-cloud world. John shares his expertise as the group discusses the evolving challenges of the cyber security space, Cloud Security P…

1
How to: Reduce call centre verification time by 80% 4:19

3y ago4:19

4:19

Traditionally, securely verifying and authenticating a customer is a lengthy process, making it expensive for businesses and annoying for end-users. However, Aculab has a better solution...By Aculab

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088: AI & the Human Mind with Galina Datskovsky 30:15

3y ago30:15

30:15

Michelle Accardi, Star2Star's CRO and President, speaks with serial entrepreneur Galina Datskovsky, an internationally respected privacy, compliance, and security expert who is currently a member of the Vaporstream, Inc. board of directors. Michelle and Galina discuss the benefits of mentors in the workplace, the importance of women in STEM, and th…

1
087: Empower Women in the Workplace 23:13

3y ago23:13

23:13

In this episode, Star2Star's CRO and President, Michelle Accardi, speaks with Janet Schijns, CEO of the JS Group to discuss why one in four women are debating leaving the workforce, especially in the midst of the Coronavirus. You'll hear a few of Janet's marvelous suggestions for how to combat the burnout that results from a woman's challenge to ba…

1
086: Imposter Syndrome to Unconscious Bias with Nancy Ridge 17:26

3y ago17:26

17:26

In this episode, Star2Star's CRO and President, Michelle Accardi, interviews Nancy Ridge, Founder & President of Ridge Innovative. Listen to this enlightening episode and discover how these impressive women combat imposter syndrome in their own lives and hear their tips to overcome it. You'll learn the causes and effects of Imposter Syndrome as wel…

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085: How Women Rise to the C-Suite, with Meredith Caram 31:59

3y ago31:59

31:59

In this episode, Michelle Accardi interviews Meredith Caram, the Chief Revenue Officer of the JS Group, and explores the topic of women moving up the career ladder and what it takes for them to get to the top. With less than a quarter of women holding senior roles in the C-suite, Michelle and Meredith share wisdom to help encourage and enable more …

1
084: Balancing it all, with Michelle Ragusa-McBain 33:20

3y ago33:20

33:20

In this episode, Michelle Accardi speaks with Michelle Ragusa-McBain, Global Lead and Channel Evangelist for MSP and XaaS at Cisco. At the time of this recording, she was the VP of Global Channel and Digital Strategy at JS Group. With shared parallels in career paths, passions, parenthood, and (possibly) both measuring up to just under 5 feet tall,…

1
083: Reimagine, Reshape, Re-engage, Reinvent! With Pattie Grimm 32:04

3y ago32:04

32:04

In this episode, Frederick and John welcome back Pattie Grimm, owner, president, and CEO of Advantage Training. Dive into the 4 R's of leadership, explore diversity, and discover how the COVID-19 pandemic shutdowns have updated leadership styles throughout the world. Along the way, you'll also get some tips to combat remote work fatigue, learn some…

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082: Mentorship Matters with George Fischer 24:56

3y ago24:56

24:56

In this episode, Star2Star's CRO and President, Michelle Accardi, continues the discussion about the importance of mentorship as she interviews her own mentor, George Fischer, who has helped her grow since her early days at CA Technologies. George Fischer, former President of Global Enterprise at Verizon, shares just how deeply beneficial mentorshi…

1
081: Mentorship Matters with Joanne Moretti 36:17

3y ago36:17

36:17

In this episode, Star2Star's President and CRO Michelle Accardi, discusses why mentorship matters with Joanne Moretti, CMO & Board member of DecisionLink and Founder & CEO of JCurve Digital. Joanne shares her story of discovering the value of mentorship, as well as outlines what you should look for in a mentor and how companies can foster an enviro…

1
080: Imposter Syndrome to Unconscious Bias with Pattie Grimm 29:33

3+ y ago29:33

29:33

In this episode, we introduce the first show in a special series featuring Star2Star's President and CRO Michelle Accardi, focusing on women in technology. Michelle interviews Pattie Grimm, the President, and CEO of Advantage Training for an in-depth discussion about imposter syndrome. Pattie shares what imposter syndrome is, how to identify it, an…

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079: Practical UCaaS Applications & Best Practices for Distributed Enterprises by Steve Womer, Interface 32:41

3+ y ago32:41

32:41

In this episode, David and John speak with Steve Womer, VP of Customer and Solutions Engineering at Interface Systems, a 13-year Star2Star partner. Steve shares stories learned through 26 years in business with roots in security integration that blossomed into a full-scale solution. Explore various use cases from retail, food services, and more ind…

1
078: Remote Monitoring & Remote Solutions with Shahar Milman 25:19

3+ y ago25:19

25:19

In this episode, David and Frederick get to chat with Shahar Milman, VP Business Development at Galooli Group, a leading innovator of remote management Industrial IoT solutions. From exciting tales of real-life burglaries to managing and monitoring solar energy for maximum efficiency, Shahar Milman shares various issues that the Galooli Groups' sol…

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077: Modern Technology Solutions for Modern Technology Challenges with Dan Ziegler 33:06

3+ y ago33:06

33:06

In this episode, David and John speak with Dan Ziegler, Transformation Advisor and founder of The Daniel Ziegler.co, an organization specializing in Unified-Communications-as-a-Culture. During their discussion, Dan covers how he approaches team integration within businesses, how the COVID-19 virus and security issues share a common denominator, and…

1
076: Everything From 5G to Flying Teslas With Zeus Kerravala 44:12

3+ y ago44:12

44:12

In this episode, David and John welcome back Zeus Kerravala, Founder and Principal Analyst at ZK Research, for the third time by popular demand! Listen as Zeus provides information on the industry's most buzz-worthy topics, get answers to questions about workforce management, find out some of UCaaS's major players' growth strategies, and catch up o…

1
075: The Communications Chronicles with Graham Potter 42:04

3+ y ago42:04

42:04

In this episode, David and John are joined once more by Heads In The Cloud's own Graham Potter as they congratulate him on his retirement. Listen in to hear Graham's full story of what brought him to Star2Star and his array of expertise. You'll also be taken on a tour of voice communications' journey and see how much has changed over time, as well …

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074: Expanding Sales Through Social Media with Janet Schijns 35:57

3+ y ago35:57

35:57

In this episode, David and John interview Janet Schijns, CEO of JS Group, a Top 10 Women in Tech honoree, and 2019 Channel Influencer of the Year, to learn what it takes to grow sales through social media channels in 2020. Analyze how the digital landscape has skyrocketed, hear the best practices for connecting with prospects and sharing content on…

1
073: The Road of Remote Work with RE-INVIG 43:13

4y ago43:13

43:13

In this episode, David and John chat with the whole RE-INVIG posse! This show welcomes the most guests hosted to date by starring Ryan Ybarra, RE-INVIG's founder, Anil Sohani, Sr. Channel Account Executive, Craig Sweasy, Vice President of Sales, and Dan Ziegler, Enterprise Account Manager. During this friendly conversation with this technology cons…

1
072: Conversations of the Cloud with Nick Lippis 37:49

4y ago37:49

37:49

In this episode, David and John chat with Nick Lippis, co-founder of ONUG, the Open Networking User Group. Discover the founding story of how this influential group came to be, and hear many of the tech topics being talked about as cloud transformation pushes its way across the market. During the discussion, you'll also hear what valuable informati…

1
071: Championing Channel Sales with Kevin McGrath 44:25

4y ago44:25

44:25

In this episode, David and John catch up with Star2Star’s own Kevin McGrath, Regional Account Director. Travel back with us to the early days, way before Coronavirus, for some fun memories of when John and Kevin traveled together for sales trips and learn how Kevin has evolved his sales process over his many years of experience. Kevin shares a few …

1
070: Summing Up UCaaS Today with Dave Michels 40:35

4y ago40:35

40:35

In this episode, David and John are joined by Dave Michels, communications protagonist, for the second time. The conversation kicks off on the topic of enterprise communications needs and how the UCaaS industry will have to adjust itself to meet them. This packed episode also explores Dave’s expert take on Microsoft’s stance in the UCaaS industry, …

1
069 - Then This Happened: A Leadership Discussion About Managing Through Our New Normal 1:01:11

4y ago1:01:11

1:01:11

A leadership discussion about managing through our new normal moderated by Michelle Ragusa-McBain interviewing CEO of JS Group, Janet Schijns, and President and Chief Revenue Officer of Star2Star, Michelle Accardi, to discuss: The journey to the top as two powerful women and leaders in tech Overcoming challenges of COVID-19 and being successful in …

1
068: iTelecom, Insights, iAgent, & Exceeding Agent Expectations with Micah Bevitz 39:44

4y ago39:44

39:44

In this episode, David and John welcome back Micah Bevitz, CEO and Founder of iTelecom for his second podcast appearance. Micah shares some exciting news from iTelecom: the launch of the new iAgent program and platform! Micah shares his experience curating the ideal MSP Master Agency program, and the pain points for agents that he's identified and …

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067: Present Pandemic: Decoding the Digital Pulse, with Evan Kirstel 40:30

4y ago40:30

40:30

In this episode, David and John chat once again with Evan Kirstel, Social Media Digital Influencer in the B2B enterprise space. As we continue to cope with the disruption of the Coronavirus, listen in on the pulse of the cyber world. Gain insight into the digital realm from someone who spends 12+ hours a day engaging on social media. You'll discove…

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066: Unraveling & Upgrading IT with Bryan Buck & Griffin Dunn 33:07

4y ago33:07

33:07

In this episode, David and John speak with Bryan Buck and Griffin Dunn of Burwood Group, a Star2Star partner and managed service provider for unified communications, security, and networking solutions. Bryan, Practice Director, and Griffin, Senior Consultant, each share their background and what a day in the life at Burwood Group is like. In their …

1
065: Customer Centric Selling Strategy with Frank Visgatis 33:19

4y ago33:19

33:19

In this episode, David and John speak with Frank Visgatis, President & Chief Operating Officer at CustomerCentric Systems LLC. Frank takes you along on his journey of how he started out in his career in the technology sector, and was pulled into sales where he found great success and a passion that eventually bloomed into the company he helped esta…

1
064: Nurturing Possibilities with Gregg Paulk 36:28

4y ago36:28

36:28

In this episode, David and John speak with Gregg Paulk, Chief Information Officer at Anderson Center For Autism. Gregg shares his story on becoming involved with Anderson Center For Autism, and why Star2Star stood out and proved to be the optimal solution for the business. Learn how Gregg's passionate organization educates and nurtures autistic chi…

1
063: Leading Change with Melissa Asevedo 33:43

4+ y ago33:43

33:43

In this episode, David and John catch up with Melissa Asevado, CEO of Preferred Voice Data Networks, a Star2Star top ten partner. The team is also joined by Joel Greer who supports Melissa's region in Baton Rouge, Louisiana. Melissa shares her roots in the industry and tells the story of the many changes in telecom over the years and how she's adap…

1
062: Engaging & Empowering The Channel With Theresa Caragol 32:06

4+ y ago32:06

32:06

In this episode, David and John speak with Theresa Caragol, CEO of AchieveUnite Inc., a consulting and education company. Theresa shares how she works with vendors, distributors, and at times, directly with partners to enable their business for success in the channel. Learn about topics such as building trust with partners and customers, delivering…

1
061: Boosting Your Business Brand With Dave Sobel 43:19

4+ y ago43:19

43:19

In this episode, David and John speak with Dave Sobel, show host of "Business Of Tech" and long time expert in the field. Starting his career with a computer science degree, Dave shares his journey from working in businesses throughout their lifecycle to launching his very own successful company to be sold. Join the conversation as the team delves …

1
060: Taking Your Tech Further with Gordon Smith 33:24

4+ y ago33:24

33:24

In this episode, David hosts with Frederick Weiss, in a special appearance to speak with Gordon Smith, President and CEO of Sagent. Discover how Sagent helps customers optimize their investments on hardware with a focus on transparency for the client's best interest. You'll learn how Sagent is able to remotely test every repair, save customers $3 o…

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059: Better Solutions For IT & The World With Matt Bauer & John Jordan 43:37

4+ y ago43:37

43:37

In this episode, David and John speak with two of BetterWorld's leaders, John Jordan, General Manager, and Matthew Bauer, Co-founder and Director. Learn how the practice of giving back inspired this company to become the successful and purpose-driven full-service IT organization that it is today. The conversation covers what "The Power Of One" mean…

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Cpaas Podcasts

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