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Exploring both the practical realities and the exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Sjoukje & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Exp ...
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A weekly data management news update curated by DMI.
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Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data.
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Every Monday morning, two data nerds - Matt Housley and Joe Reis - have candid and unscripted chats about data.
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The show for SaaS marketers and product people. We talk with industry experts about email automation, marketing, content, and product strategy.
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Meet the world’s top data and analytics leaders transforming how we do business. Hear case studies, industry insights, and personal lessons from the executives leading the data revolution. Join host Cindi Howson, Chief Data Strategy Officer at ThoughtSpot, every other Wednesday to meet the leaders and teams at the cutting edge.
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Welcome to Catalyst, the Launch by NTT DATA Podcast. Catalyst is an ongoing discussion for digital leaders dissatisfied with the status quo and optimistic about what’s possible through smart technology and great people. In this studio we believe in shipping software over slideware, that fast will follow smooth, and aiming to create digital experiences that move millions is a worthy pursuit.
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Data Driven: the podcast where we explore the emerging field of Data Science. We bring the best minds in Data, Software Engineering, Machine Learning, and Artificial Intelligence right to you every Tuesday. The field of data science mashes up the worlds of statistics, database architecture and software engineering. Data Scientist has been labelled by the Harvard Business Review, as "the sexiest job of the 21st century." A quick search of job search sites reveal that this field is in high dem ...
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Marketing, analytics, data science, and AI - daily content from Christopher Penn
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This podcast is intended for all audiences who love data science--veterans and newcomers alike, from any field, we’re all here to learn and grow our data science skills. New episodes monthly. Learn more about Klaviyo at www.klaviyo.com!
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Women in Big Data - Podcast: Career, Big Data & Analytics Insights
Desiree Timmermans & Valerie Zapico
We connect, engage, and grow Women in Big Data by unlocking the Career, Big Data, and Analytics know-how of industry experts & thought leaders. Discover Career insights and what you can do with Big Data and Analytics to create a better future for everyone: organizations, societies, and individuals.
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In the digital age, businesses run on data. Especially at a time when workers are distributed across the globe, it's more important than ever that teams have access to the data they need, when they need it, wherever they are. In this show, we explore the world of decentralized data and the issues it raises for doing business in the 21st century. Host Molly Presley talks with a fascinating lineup of guests, including scientists, business leaders, and thinkers at the cutting edge of data scien ...
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The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. The CS & BS series is a part of the Unchurned podcast wherein, with each episode, our hosts - Kristi Faltorusso, Jon Johnson, Josh Schachter, and special guests uncover the secrets of top leaders and innovators of companies so that you can advance your career and the performance of your customer success team. Unchurned, and the CS&BS series, ...
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Data Gurus Podcast | Insights on Business Strategy, Mergers and Acquisitions, Market Research & Data Collection
Sima Vasa
Welcome to the the Data Gurus Podcast! The world around us is changing faster than ever before. From automation, artificial intelligence, big data, geo-location to every aspect of how we work and live. This includes DATA. Welcome to Data Gurus Podcast… our mission is to bring you a real life perspective on what’s happening in the data industry and how successful companies and individuals in this niche navigate through the sea of change. Encouraging you to Be Bold, Be Brave and Be Fearless – ...
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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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Identity Architects is the podcast dedicated to spotlighting individuals who have pioneered the way that data and identity can improve the customer experience across media, gaming, financial services, healthcare and more! Visit https://www.infosum.com for more information on InfoSum.
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Dive into the DataDriven Podcast, where data meets determination. In collaboration with our sponsor Reltio and leading industry minds, this is your compact, yet comprehensive, guide to thriving in a data-driven era. Each episode is a journey through emerging trends, practical insights, and expert advice, all designed to equip you for the data landscapes of tomorrow. Join us for thought-provoking discussions, stay ahead of the curve, and drive your data destiny. Tune in to the DataDriven Podc ...
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
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Explore the data center landscape with expert insights tailored for CEOs, sales professionals, marketers, customer success managers, product managers, and channel partner managers. From achieving sales targets to fostering team development and innovation, nurturing customer relationships, and optimizing go-to-market strategies, the Data Center Go-to-Market Podcast equips you with actionable strategies for success in the AI data center industry. The primary audience is go-to-market profession ...
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The Marketing Intelligence Show is all about empowering marketing leaders to work better with data and make sure every marketing dollar counts. On this podcast, you'll learn from Supermetrics' experts on how you can use data to fuel growth and maximize the ROI of your marketing spend. Our goal is to give you the insights and knowledge to turn your raw marketing data into business growth. This podcast is brought to you by Supermetrics, the marketing data intelligence platform used by more tha ...
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Gain unparalleled access to the minds of industry-leading CIOs, CTOs, and CISOs. Enjoy weekly episodes filled with expert insights, inspiring stories, and trend analysis, all brought to you by the people shaping the future of technology. Whether you're an IT professional, aspiring tech leader, or general tech enthusiast, IT Visionaries has something for everyone. Don't miss out on the chance to learn from the best – subscribe now! Mission.org is a media studio producing content for world-cla ...
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Insights, ideas and inspiration from the world of Customer Experience. With particular emphasis on people, brands and experiences which are 'superhero' like in their status. Either they define best in class or are pushing the boundaries for the next generation of customer experience.
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New risks to data privacy and organizational compliance appear every day. To help mitigate risk and protect data, RadarFirst CEO, Don India asks industry leaders, "What's on Your Radar?"
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Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey
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Helping you through the morass of language & hype surrounding Data Science, Analytics & Customer Insight. Each episode is an interview with a leader who is really delivering value from data. (Our music is "Being Happy" from Purple Planet Music)
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Introducing Nick Layzell, Customer Success Director at Telehouse as the host for this series, with over 25 years’ experience in the IT industry. Each episode he’ll be joined by a pioneer in their field covering cutting edge subjects in the connectivity landscape.
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On the Data Unlocked podcast, we're interviewing data and customer experience leaders to discuss how they're using customer data to execute deeply personalized experiences. Learn more about Simon Data at: https://simondata.com There's an immense amount of data being produced today - and it is only a strategic asset if you know how to use it well. Within each episode, guests discuss with the CEO and co-founder of Simon Data, Jason Davis, where potential could be found to unlock the power of data.
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Don't miss a thing. Hear directly from leading brands and platforms about the challenges and opportunities facing marketers today, from AI to building customer lifetime value. The Agile Brand™ features executives and thought leaders from top brands and platforms discussing the trends driving the industry forward, like first-party data strategies, artificial intelligence, consumer data privacy, omnichannel customer experience, and more. The Agile Brand is hosted by Greg Kihlström, advisor and ...
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Experiencing Data w/ Brian T. O’Neill - Data Products, Product Management, & UX Design
Brian T. O’Neill from Designing for Analytics
If you’re a leader tasked with generating business and org. value through ML/AI and analytics, you’ve probably struggled with low user adoption. Making the tech gets easier, but getting users to use, and buyers to buy, remains difficult—but you’ve heard a ”data product” approach can help. Can it? My name is Brian T. O’Neill, and on Experiencing Data—one of the top 2% of podcasts in the world—I offer you a consulting designer’s perspective on why creating ML and analytics outputs isn’t enough ...
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
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Bringing you direct access to Pure Storage thought leaders, technology experts, alliance partners, customer insights, and our latest product news.
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Welcome to ’Innovation Unleashed,’ Listrak’s official podcast diving into cutting-edge marketing technology. Hosted by industry experts and thought leaders, each episode takes you on a journey through the intricate landscape of email, SMS, push, and Identity Resolution—all seamlessly integrated into a unified platform. From personalized messaging to data-driven insights, discover how Listrak helps you exceed goals and stay ahead of the competition. Tune in to gain a deeper understanding of t ...
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Listen to industry experts discuss topics in the manufacturing industry with a focus on the right-to-repair movement, parts identification, data management and sales processes.
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How do you become a modern-day Sherlock Holmes? Leah Wietholter interviews guests and equips listeners with tools to decipher evidence to find money based on her unique experience in forensic accounting, investigations and as a Data Sleuth®.
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The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Guys Podcast, sponsored by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.com Jeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus yea ...
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Introducing Esker On Air — a podcast dedicated to breaking through the noise of digital transformation and getting to know Esker on a deeper level through insightful conversations with the experts that work here. From artificial intelligence, to customer experience, to corporate culture, host Scott Leahy delves into any and all topics related to digitally transforming business processes and creating highly efficient organizations in an increasingly data-driven world.
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Christian Gonzales, Owner of Houston marketing firm Creativity Design Group (CDG) discusses several topics related to business management and consumer affairs. Join us for our bi-monthly podcast as we discuss marketing, business management, customer satisfaction, fraud fighting and other important business matters. Check out Creativity Design Group at https://www.creativitydesigngroup.com and learn more about our graphic design and digital marketing services.
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In today’s fast-paced business world, companies are under constant pressure to innovate and stay ahead of their competition. That’s where low-code platforms come in. By enabling users to build custom apps without coding, these platforms are revolutionizing the way businesses operate. Join us on Low Code/High Impact, a podcast hosted by Caspio, as we explore real-life examples of how organizations are using low code to build powerful apps enabling them to move faster, reduce costs, and create ...
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The PING Proving Grounds podcast dives into PING's celebrated history and immeasurable contributions to golf equipment, custom fitting and the game of golf in general. Broadcaster Shane Bacon and Marty Jertson, PING's Vice President of Fitting and Performance and professional golfer, discuss what happens behind the scenes at the PING Proving Grounds where data-driven research helps a team of scientists and engineers develop products and fitting tools to help golfers play their best. From the ...
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Creating and delivering the best customer experiences is the single most important thing that businesses can do today. Give yourself some R&R time and think about the experience you are giving your customers. Rhian Huxtable is an award-winning, nationally recognised CX specialist with a passion for improving the experience business gives its customers. Richard Knight is the ’customer experience bloke’ who works across multiple sectors to close the perception gap between a business and its cu ...
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Pragmatic Live’s Product Chat is a podcast focused on tackling the biggest challenges facing today‘s product management, product marketing, and other market and data-driven professionals with some of the best minds in the industry.
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Leveraging Data for Restaurant Success with Lewis from Pairzon
37:06
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In this episode of the Restaurant Technology Guys podcast, the conversation focuses on the critical role of customer data in driving brand success within the restaurant industry. Guest speaker Lewis, with a 25-year background in digital media, discusses the transition from traditional metrics like click-through rates to more effective measures link…
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A&W Restaurants: Building Customer Loyalty through Data-Driven Insights and Personalization
18:28
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A&W Restaurants was founded in 1919 as a root beer stand in Lodi, California, to welcome the troops home after World War I. As America’s oldest franchise restaurant chain, today, there are nearly 450 locations across the U.S. and another 450 in Asia spanning four markets. The chain is 100% franchisee-owned. The brand ensures franchisees have a voic…
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145 - Data Product Success: Adopting a Customer-Centric Approach With Malcolm Hawker, Head of Data Management at Profisee
53:09
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Wait, I’m talking to a head of data management at a tech company? Why!? Well, today I'm joined by Malcolm Hawker to get his perspective around data products and what he’s seeing out in the wild as Head of Data Management at Profisee. Why Malcolm? Malcolm was a former head of product in prior roles, and for several years, I’ve enjoyed Malcolm’s musi…
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Solving the Customer Data Puzzle: How Reltio's Customer 360 Data Product Transforms Customer Data Management
33:21
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In this episode of DataDriven Podcast, we sit down with Venki Subramanian, SVP of Product Management of Reltio, to discuss Reltio’s groundbreaking new offering: the Reltio Customer 360 Data Product. We'll explore how this innovative solution delivers a unified, actionable, and real-time view of customer data across the customer journey. We'll also …
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#544: Looking to veterans for the next wave of cybersecurity experts with Nakisha Dixon, Vercara
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In 2023, the global cybersecurity workforce grew 8.7%, reaching a record high of 5.5 million people, according to the 2023 ISC2 Global Workforce Study. However, the industry is still grappling with a substantial deficit of 4 million professionals to properly safeguard the world’s emerging digital threats. As the global cybersecurity workforce conti…
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Revitalizing Ad Creativity Through AI and Empathy
31:35
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Ready to explore the evolution of advertising creativity? In this episode, we sit down with Ian Baer, a seasoned ad agency executive with over 35 years of experience. Ian shares his perspectives on the transformation of the advertising industry, from its golden days to the current focus on statistical analysis and measurable performance. We discuss…
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Loyalty360 Loyalty Live | Daniel Wood, Engaged Nation
15:07
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Engaged Nation provides a suite of services and solutions designed to captivate, motivate, and drive measurable results. The company’s offerings include interactive web-based incentive programs that align seamlessly with each client’s unique objectives, whether they aim to boost brand visibility, enhance customer lifetime value, or drive incrementa…
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How Hitachi Vantara Built Custom Service Management Tools With Caspio
17:15
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In this episode of “Low Code/High Impact,” Glen Lomond, strategist for the global partner organization at Hitachi, Ltd., shares insights on developing "as a service" practices for partners worldwide. He highlights Hitachi’s focus on data management, hybrid cloud, IoT and AI, as well as their strategic shift towards mid-market solutions. Glen discus…
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From the Archives: Understanding the Culture of Utilities
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Bryan Kearney on the IT of utilities You may not picture utility companies being at the cutting edge of technological change, but according to Bryan Kearney utility companies are constantly innovating and building forward looking partnerships. In this archived episode, Clinton is joined by Bryan, an energy industry leader-turned tech advisor and co…
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Dr Yossi Keshet on Decoding Speech, AI, Morality, and the Future
54:11
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In this episode, we explore linguistic and cultural influences on language with Dr. Yossi Keshet—a renowned expert in automated speech recognition. We cover the intricacies of jargon, code-switching, and the ethical dimensions of artificial intelligence. Listen to discover how the convergence of linguistics and computer science is revolutionizing o…
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Author Gary Hawkins Discusses His New Book and How an Evolving Society Impacts Retail Technology
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In his new book, BIONIC RETAIL: HOW TO THRIVE IN AN EXPONENTIAL WORLD, author Gary Hawkins discusses how the pace of change outside organizations is accelerating faster than within, creating a growing gap between what once made retail successful and what will be required in the future. There is often a disconnect between shopper expectations and th…
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The PRQL: Google Cloud Deep Dive and Observability AI with David Wynn of Edge Delta
2:58
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The Data Stack Show is a weekly podcast powered by RudderStack, the CDP for developers. Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data. RudderStack helps …
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#543: Better Together: CX + Digital + Marketing with AJ Joplin, Forrester
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Today, from the Forrester CX Summit North America in Nashville, we are thrilled to have AJ Joplin, Senior Analyst at Forrester, with us to discuss the crucial alignment of customer experience, digital experience, and marketing. About AJ Joplin AJ is the lead analyst for Forrester’s research on experience design (XD), design organizations, and desig…
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Business owners, does your marketing strategy include making your customers feel special on their own special days? If your marketing strategy does not have any birthday marketing methods then you are leaving money on the table! There are many ways you can market your products and services to your customers who subscribe to your email lists and fol…
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What’s Stopping You From Your Nxt? A Conversation with Author Cindy Carrillo
55:21
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“Finding your nxt is about you initiating a change, not a change that happens to you,” - Cindy Carrillo What if you left your business, your career as you knew it, and started a ranch? That’d probably be a pretty big change for most people. It certainly was for our guest this week, Cindy Carrillo. Our host Rebecca Kalorgeris, interviews Cindy, and …
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Best Tools & Cloud Practices in the Media & Entertainment Space w/ Rob Dueckman & Paul Judkins
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On this podcast episode of Data Unchained, we talk with Paul Judkins and Rob Dueckman from Integrated Media Technologies. Paul and Rob join us to discuss the evolution of the Media and Entertainment space, what the current workflow looks like, and cost effective solutions for largerendering projects. Find out more about Integrated Media Technologie…
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Microsoft’s AI Partnership, Deloitte's Digital Transformation, Capgemini's Nobel Collaboration, Jägermeister’s E-Signature Adoption, Teradata’s AI Cloud, and EY Entrepreneur Nomination
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In today's episode, we delve into Microsoft's partnership with Buckinghamshire Council in South East England, leveraging AI integration in Microsoft 365 to enhance public services and boost employee productivity. We also explore Deloitte Africa's significant digital transformation using SAP cloud solutions, streamlining processes, and improving dat…
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Episode 78 - Holiday CX with Lee Trowbridge
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This month the west country warblers, Richard Knight and Rhian Huxtable, talk to Lee Trowbridge all about CX highs and lows of working the holiday sector. Lee and his wife book bespoke travel experiences you'll never forget. Join us to hear more about how Lee delivers great CX for his customers and how the travel industry are treating its customers…
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#542: Forging Boundless Experiences with Humans + AI with JP Gownder, Forrester
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The adoption of AI into customer experiences, and marketing efforts is happening—rapidly. But it’s not enough to just slap AI onto an existing interaction. Success lies in how humans plus AI work together to create what my guest today calls boundless experiences. Today, from the Forrester CX Summit North America, we are thrilled to have JP Gownder,…
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How can brands design and deliver seamless customer experiences? (feat. David Avrin and Jim Mitchell)
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On this episode, we discuss the importance of reducing customer effort — and the steps brands can take to design and deliver seamless customer experiences. Today, customers demand speed and efficiency. It is up to brands to rise to that challenge. Research from HubSpot indicates that 9 out of 10 customers consider an immediate response from custome…
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Shane and Marty welcome PING Brand Ambassador, Wayne 'Radar' Riley to the pod. They dive into how he got started in the game and his 20+ year career on the European Tour, his transition to on-course commentating, and the story behind his 'Radar' nickname. See omnystudio.com/listener for privacy information.…
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CR070: State of the art FinOps with Roi Ravhon, Finout
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Well implemented FinOps is not just basic cost control, it is an emerging discipline that allows you to develop new tools and practices, advancing your cloud economics and improving overall financial accountability in the cloud. This week, Dave and Rob talk to Roi Ravhon, Co-Founder & CEO of Finout, about FinOps basics, the current state of the art…
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Boosting ecommerce sales using marketing mix modeling (MMM) with PlanetArt
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In this episode of The Marketing Intelligence Show by Supermetrics, Jessica Gondolfo, Head of US Regional Marketing at Supermetrics, is joined by Ryan Hubbard, Business Intelligence Analyst at PlanetArt - a personalized gift store to celebrate life's important moments- Together, they'll reveal how PlanetArt uses marketing mix modeling to optimize m…
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Reconciling Consumer Expectations and Brand Realities for Better Travel Loyalty
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Today on our podcast, we explore the specifics of consumer expectations from loyalty programs with Jeff Zotara, Chief Marketing Officer at Arrivia. Jeff discusses key findings from Arrivia's 2024 Travel Loyalty Outlook, highlighting the stark misalignments between what businesses believe consumers want and the actual consumer priorities. We uncover…
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Special Edition: Turbocharge Growth with Listrak’s GXP Unleashed
17:22
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Join us for an exciting dive into the latest innovations from the Listrak Growth Xcelerator Platform (GXP). Discover how GXP is revolutionizing customer engagement and revenue growth with cutting-edge strategies and tactics. From a 5-7X increase in triggered revenue to over 100% subscriber growth, see how our innovative pop-ups, personalized websit…
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Is Prioritizing CSM Health the Key to Customer Happiness? ft. Paulina Staszuk
44:19
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#updateai #customersuccess #saas #business Customer success leader, Paulina Staszuk joins hosts Jon Johnson and Josh Schachter to delve into the critical importance of a structured onboarding process for new employees and its impact on successful customer relationships. They also share humorous banter and insights about creating a positive employee…
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Ally Financial: Uniting Communities with Sports Partnerships and Elevating the Customer Experience
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As a leading digital financial services company, Ally Financial focuses on serving communities and helping customers navigate life milestones and achieve financial goals. From helping customers chart a path to homeownership to planning for retirement, the brand seeks ways to connect with customers in meaningful interactions. Personal finance can be…
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195: Supply Chain Data Stacks and Snowflake Optimization Pro Tips with Jeff Skoldberg of Green Mountain Data Solutions
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Highlights from this week’s conversation include: Jeff's Background and Transition to Independent Consulting (0:03) Working at Keurig and Business Model Changes (2:16) Tech Stack Evolution and SAP HANA Implementation (7:33) Adoption of Tableau and Data Pipelines (11:21) Supply Chain Analytics and Timeless Data Modeling (15:49) Impact of Cloud Compu…
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#541 AI adoption is driving enterprise transformation, with Peter van der Putten, Pega
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We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise and I’ve had the opportunity to be hands-on at the Innovation Hub. A study unveiled today at PegaWorld, conducted by research firm Savanta, surveyed more than 500 business decision makers across…
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Christer Ljones, Schibsted: Three steps forward, two steps back
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In the latest episode of our Identity Architects podcast, InfoSum's SVP, Marketing & Communications, Ben Cicchetti, sat down with Christer Ljones, Director of Advertising Data Capabilities at Schibsted, to discuss data privacy, the value exchange, retail media, and more. --- Listen to our Identity Architects’ Soundtrack Playlist: https://hubs.la/Q0…
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It's a first for the podcast as we bring the Pure Report Unplugged to the Las Vegas Strip and record live on location in front of an audience at Pure Accelerate 2024. New locale, same format and co-hosts JD Wallace and Andrew Miller as we navigate thru the highlights of the week at Pure's customer and partner event. Up top, we hit on our favorite m…
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Loyalty360 Loyalty Live | Peter Vogel, vPromos
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Founded in 2009, vLoyalty is a privately held company headquartered in Dallas, Texas. The company combines the power of payments, card-linking loyalty and promotions, and text messaging to help companies easily enroll, engage, understand, and reward customers to drive repeat visits and sales. vLoyalty offers clients a patented cloud-based suite of …
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#151 - Improving Your UX Research Efficiency with Auzita Irani of AirBnB
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Erin is joined by Auzita Irani, a research manager at AirBnB to discuss being a more efficient user experience researcher. In today's work world, resources—time, budget, headcount—always seem to be in limited supply. How can we balance these things along with other important elements of our research practices? Auzita has been thinking about "doing …
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146 - (Rebroadcast) Beyond Data Science - Why Human-Centered AI Needs Design with Ben Shneiderman
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Ben Shneiderman is a leading figure in the field of human-computer interaction (HCI). Having founded one of the oldest HCI research centers in the country at the University of Maryland in 1983, Shneiderman has been intently studying the design of computer technology and its use by humans. Currently, Ben is a Distinguished University Professor in th…
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233: Practical Frameworks and Future Insights for Elevating Customer Experience with Alan Williams and Dave Stubberfield
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Alan Williams is the founder of SERVICEBRAND GLOBAL and advises business leaders internationally to deliver value driven service. Dave Stubberfield is the director of Carter Consultancy and specializes in enabling cultural transformation to help businesses achieve greatness. They are the authors of Supercharging the Customer Experience: How Organiz…
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The Challenges and Opportunities Surrounding AI
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On this episode, Mark Butler, CISO for Trace3, discusses the impact of AI on various industries, the challenges of AI governance, and the adoption of cloud services. He also delves into the application of AI in different sectors and the implications of cloud migration for companies with legacy infrastructure. Key Takeaways: AI has the potential to …
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Dell Tech World Recap with Roberto Cortez
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Roberto Cortez on the hot topics at this year's Dell tech conference What’s it like to attend Dell Tech World? According to Dell’s Global Client Executive, Roberto Cortez, it’s fatiguing but incredibly fruitful and beneficial. This week Chris chats with Roberto as they debrief about the conference. They talk about the main topics covered at the con…
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The Future of Restaurant SEO with Will Pemble and Page Leap
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In this episode, the host welcomes Will Pemble, an entrepreneur who previously founded one of the largest web hosting companies, web.com, and later sold it. Will delves into his journey from web hosting to management consulting and back to his roots in technology and web optimization with his latest venture, Page Leap. Will describes Page Leap as a…
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The PRQL: Breaking down Keurig’s Supply Chain Data Stack with Jeff Skoldberg of Green Mountain Data Solutions
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The Data Stack Show is a weekly podcast powered by RudderStack, the CDP for developers. Each week we’ll talk to data engineers, analysts, and data scientists about their experience around building and maintaining data infrastructure, delivering data and data products, and driving better outcomes across their businesses with data. RudderStack helps …
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Make ChatGPT Your Personal Tutor: Documentary Film Maker Juan Carlos On How ChatGPT Turned Him Into An iPhone App Developer
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Transforming Dreams into Reality: Juan Carlos on Documentary Filmmaking, AI, and Building an iPhone App with ChatGPT In this episode, Juan Carlos shares his extraordinary journey from being a documentary filmmaker to becoming a product leader and app developer. He discusses his transition from film school at NYU to directing notable documentaries l…
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#540: Real-world transformation with Rick Meehean, Church Mutual
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We are here at PegaWorld iNspire at the MGM Grand in Las Vegas, Nevada we’ve been seeing some amazing things, including how AI can transform the enterprise, and been hands on at the Innovation Hub. Church Mutual recently partnered with P3Fusion and Pega to build a unified CRM and Underwriting solution that transformed their enterprise operations wi…
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you-ask-i-answer-sales-get-hot-leads-generative-ai
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you-ask-i-answer-safe-artificial-general-intelligence
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you-ask-i-answer-disclosure-code-programmers-ai
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