Each week, Another Bite breaks down the latest and greatest pitches from Shark Tank. Hosted by Jorie Munroe, Ariel Boswell, and Jon Dick.
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Navigating the Customer Experience
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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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131 episodes