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Join host Yanique Grant as she takes you on a journey with global entrepreneurs and subject matter experts that can help you to navigate your customer experience. Learn what customers really want and how businesses can understand the psychology of each customer or business that they engage with. We will be looking at technology, leadership, customer service charters and strategies, training and development, complaint management, service recovery and so much more!
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Promote Yourself to CEO | Small Business Strategy for Women Entrepreneurs
Racheal Cook MBA: Small Business Owner, Entrepreneur, Business Growth Strategist
If you're fed up with the non-stop solopreneur grind… I'm so glad you've found The Promote Yourself to CEO Show! Each week, join host Racheal Cook MBA for candid conversations about stepping into your role as CEO of your business, the hard lessons learned along the way, and practical, profitable strategies to grow a sustainable business without the hustle and burnout. Listen in to the latest show and connect with Racheal at http://www.theceocollective.com or on Instagram @racheal.cook to con ...
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Welcome to Commerce Experience featuring Elena Kacan — a space for a fresh and unique perspective on commerce trends, strategies, and tech stacks designed to give you the insights you need to stay a few steps ahead in this ever-evolving industry. About Your Host: Elena is an award-winning marketing strategist with nine years of experience growing brands and building communities. She works as the Community Marketing Manager at Bloomreach and takes pride in creating engaging content and memora ...
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Amy Porterfield is a marketing strategist helping entrepreneurs build their business online.
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If you’re ready to get more eyes on your work, more dollars in your pocket, and more creativity in your life, you’re in the right place. Welcome! This is how we're gonna do it. Brand Your Passion is the show that helps you utilise branding & marketing to turn the thing you love the most into something that people know and love you for.
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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Have you ever had an experience as a customer that left you wondering, “What were they thinking?” The Experience Strategy Podcast has your answer! We are endlessly curious about what makes great customer experiences and the strategies that successful (and unsuccessful) organizations leverage to create deep and meaningful relationships with their customers. In each episode we explore a notable customer experience through the customer’s perspective to unearth the powerful strategic lessons in ...
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Insights are integral to the growth of your business. Those that are not collecting, analyzing and above all integrating consumer insights will fall behind competitors who are learning about how to better serve their customers. Every episode, we speak with an insights leader from one of the world’s leading brands to hear how they’re integrating consumer insights into strategy to move the business forward.
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And with more than 15 years being a Marketing Strategist you’re going to experience the new way to promote your business with clear and unique messaging, By giving you actionable marketing & messaging strategies that get you interested leads, to transform the lives of your audiences, so that you build up your brand with continuous momentum. It's short, gutsy and packed with wittiness! Get ready because here is where we say NO to outdated marketing strategies and society norms, and we say YES ...
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Beyond The Systems Podcast | Business Systems & Growth Strategies For Your Online Business
Samantha Whisnant - Systems Strategist & DFY Agency Owner
Are you a client-facing online entrepreneur who is tired of flying by the seat of your pants and figuring things out as you go? In the Beyond The Systems podcast with Sam Whisnant, you'll get a peek into the backend of how successful multi-six and seven-figure businesses are run. With zero experience in marketing and business, Sam started working as a virtual assistant in 2019 while she was living abroad for some extra cash. She spent years learning the ins and outs of online business, dabbl ...
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Are you a purpose-driven entrepreneur ready to build a six-figure online business with ethical strategies? Welcome to No BS Business School with Jan Ditchfield, the podcast for female experts seeking actionable steps to transform their expertise into profitable online businesses. Hosted by Jan, an award-winning business strategist with over 20 years of experience turned multi-six-figure online CEO, this podcast breaks down the strategies behind digital course creation, list building, social ...
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After 15 years as a brand and business strategist and entrepreneur, building five companies and consulting hundreds of companies and thousands of entrepreneurs, I believe simplicity is the most powerful force in business. Simplicity will supercharge any business. In this podcast, my goal is to share simple ideas that will help you grow. From brand and business strategy to client acquisition, operations, leadership and personal growth, I cover all things related to growing your business. My m ...
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Hosted by Kunle Campbell, who is an operator of a portfolio of consumer brands, 2X eCommerce is a weekly podcast for ecommerce operators by ecommerce operators. We interview remarkable ecommerce founders and leading enablers of ecommerce growth, with every episode promising to give you at least one growth hypothesis or idea you can test. Our focus is growing your ecommerce revenues from a cross-functional perspective, be it marketing, your tech stack, operations, finance, or customer experie ...
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Welcome to Email After Hours by Sender Score, powered by Validity. By day, we help email senders all over the world boost their email performance. Once we’re off the clock, we interview email marketing experts to talk about email fails, spam, privacy laws, metrics that matter, content that converts—and anything else that keeps senders up at night. Nothing is off-limits. We know what works in email–and we know the road to your next great campaign is getting bumpier by the day. So, we’re makin ...
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The Tom and Bob Show joins Tom DeWitt, Ph.D. the Director of CXM@MSU and Bob Kiple, MBA, a retired General Motors Global Customer Experience Strategist for interviews and discussions about topics in the world of customer experience management. Tom and Bob also serve as leaders of CX of M, Michigan's Association of Customer Experience Professionals.
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The StrategyCast podcast explores the nature of what it means to be at the helm of marketing decisions. Every episode is crafted to make people think, to spark some “aha!” moments, and to illustrate just how important a truly integrated marketing strategy and a solid, inspired brand presence are to success and longevity. Your host, Lori Jones, is the President & CEO of Avocet Communications, and she has over 30 years of integrated marketing experience. Lori has interviewed over 400 top busin ...
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"The CX Pod" is an interview series featuring best practices and the leading thinkers and doers who are changing the way business gets done. The focus is on the customer experience and how business' need to actively evolve with their customers instead of reacting. It is hosted by Elizabeth Glagowski, editor of the Customer Strategist Journal.
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https://www10plusbrand.com https://www.10PlusProfile.com 1-888-288-4533 Sign up for 10 Plus Brand’s Newsletter: https://10plusbrand.substack.com/embed 10 Plus Brand’s Youtube: https://www.youtube.com/@10plusbrand 10 Plus Brand Inc.’s founder, CEO Joanne Z. Tan started the first episode of #10PlusPodcast on July 5, 2019. Since then, we have produced hundreds of episodes on brand building and digital marketing tips, which are always thought provoking and cutting edge, as well as in-depth Inter ...
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💥 RICCH NERD I help you make money on the internet ⚡Tech Entrepreneur ⚡Internet Money Consultant ⚡Celebrity Tech Mentor Empowering individuals to be the best version of themselves & and learn how to navigate through diversity. I have spent my entire career helping entrepreneurs, businesses & startups solve problems and fix customer/revenue flow! Mindset | Spiritually | Business |Technology | CEO | Entreprenuer | Business Strategist | Millionaire Mindset Transformation Coach | Business Analys ...
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Let's talk about how we leverage our data to improve the user targeting and experience. Join our podcast while we explorer how our guests using data, how they develop the user experience, and improve marketing expenses. Lior Barak, data strategist, author of "Data is Like a Plate of Hummus" and founder of "Tale About Data", Michael Stiller, analyst, founder of STILLGROVE, going to explorer how companies collect, process, and use their data, and how this improves the user experience of their ...
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Marketing, Career, Networking, Small Business spotlights, and much, much more! This is like your podcast form of happy hour, where you can catch up with friends and top leaders in different industries, with an unfiltered take on today's creative landscape. Hosted by Tiffany Callahan and featuring guests covering a variety of topics from PR and Advertising, to Small Business Specials, Building a Brand, Understanding Your Customer, Growing Your Social Media Following, and more! We'll be cheers ...
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Michael Brandvold is a freelance music industry consultant based in Northern California. Having launched Michael Brandvold Marketing to leverage his years of experience to provide direction to large and small clients in the areas of online & social marketing as well as e-commerce and customer acquisition and retention. Gene Simmons of KISS first tapped Michael's skills as a pioneering online marketing strategist to launch and manage all aspects of Kissonline.com's multi-million dollar enterp ...
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Dive into the world of marketing with '30 Days of Marketing Mavens' – a month-long journey featuring 30 Days, 30 Marketing Experts, and 30 Diverse Niches. Join us as our international panel of experts shares incredible marketing strategies, invaluable tips, and inspiring stories. Your guide on this adventure is Howard Wolpoff, Chief Marketing Strategist of Profit Master Business Solutions (www.profitmasterbusinesssolutions.com). With over 25 years of experience, Howard has empowered countles ...
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Driving adoption of innovative therapies to improve patients lives... This is what most healthcare marketers are passionate about. And so are we! We are Fabienne Durat and Greg Servotte, two medical device senior marketing leaders, and the hosts of The Marketing Consultation, a.k.a TMC. In each episode, we will have an open conversation with a top leader from the healthcare industry to explore topics related to career development, leadership and marketing strategy & innovation. Our guests wi ...
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If you're a Brand Founder, eCommerce Entrepreneur or Growth Marketer and looking to scale your eComm brand, then this is the podcast for you. We'll be interviewing industry leading eCommerce founders and marketing strategists and bringing their insights and actionable take-aways for you to implement and drive your revenue growth.
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This podcast is for anyone working in the caravan industry - anywhere in the world. Listen each week to hear the latest caravan industry insights, interviews or marketing tips to help keep you and your business more informed and successful. There will be interviews with people from manufacturers, suppliers, retailers and the media, from the caravan industry and other sectors that can offer useful insights and tips. This will include marketing, PR and social media tips, a chance to meet media ...
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Welcome to The Branding Momentum Podcast! With more than 15 years being a Marketing Strategist you’re going to experience the new way to promote your business with clear and unique messaging, By giving you actionable marketing & messaging strategies that get you interested leads, to transform the lives of your audiences, so that you build up your b…
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What makes short-form videos so addictive? We’re breaking down the psychology behind those irresistible 15-second clips and why they work so well. Learn how they tap into instant gratification, emotional triggers, and the fear of missing out—all while keeping things simple and effective. If you want to understand why these quick hits are magic for …
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Empathy Under Pressure: 2024 State of Workplace Empathy (Part 2) with Rae Shanahan
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Welcome to another special episode brought to you by the great folks at Businessolver! Their annual State of Workplace Empathy Report has been my go-to for years in finding out exactly how everyone from CEOs to employees thinks and feels about empathy in the workplace. The 2024 report offers so much valuable information to help all of us navigate t…
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Listen on… Relaunching the same digital course over and over, generating consistent revenue, and scaling your business without the overwhelm or burnout. Save your seat at my FREE live masterclass: 5 No Fuss Steps To Creating a Profitable Digital Course From Scratch! I’ll be honest – when I first launched Digital Course Academy […] The post #716: Ho…
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#279: Bro Marketing vs. Ethical Sales: How to Identify and Avoid Harmful Sales Tactics in Your Business
27:31
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Imagine this: You’re trying to sell your amazing service or course, but something feels off. You’re pushing, using all the tactics you’ve seen other successful online businesses use, but deep down, you’re uncomfortable. It feels manipulative, and you’re worried it might be turning off your audience. Sound familiar? Well, you’re not alone. In today’…
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Motherhood, Health Challenges, and Life-First Business with Gabi Day
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In this episode of Promote Yourself to CEO, I invited Gabby Day, CEO and founder of Brightbody, to discuss her entrepreneurial journey. Gabby shares insights on running a non-toxic, refillable personal care line and her new venture, Hype Ma'am, which supports women in product-based businesses. Gabby reflects on her transition from healthcare admini…
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S3E08: "Mastering Career Transitions" with Xavier Bertrand, Vice President Peripheral Interventions EMEA at Boston Scientific
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This episode of The Marketing Consultation features Xavier Bertrand, a healthcare industry leader with a remarkable career spanning multiple roles, companies, and regions, currently serving as Vice President Peripheral Interventions EMEA at Boston Scientific. Xavier joins us to discuss his journey, the driving forces behind his career transitions, …
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Creating Time Well Spent in Communities with Feverbee Founder and Enterprise Community Strategist, Richard Millington
33:44
33:44
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In this episode of the Experience Strategy Podcast, podcast hosts, Dave Norton and Aransas Savas explore the rapidly evolving landscape of enterprise community building with Rich Millington, founder of FeverBee and a leading expert in community strategy. With nearly two decades of experience helping organizations build thriving communities for memb…
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How I Manage My Podcast in Less Than 5 Hours a Month [Ep 35]
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In this episode, I share my four-step system for managing a podcast in about one hour per week or less than five hours a month. I emphasize the importance of having a clear process and outline the steps involved in creating a podcast system, creating a podcast home, using automations and tools, and outsourcing tasks. By implementing these strategie…
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Michelle Hoover: Understanding First-Generation Professionals in Your Workplace
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Hispanic. Women. Gay. Transgender. Neurodiverse. Black. All of these identities make up the rich mosaic of our workplaces. We know the data shows that diverse experiences drive better business decisions to identify unseen risks or opportunities, but have you considered this next group we talk about today - First Generation Professionals? This is a …
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243: Building Strong Cultures and Empowering CEOs: Insights from Bob Carrothers
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Bob Carrothers has 29 years of experience, he facilitates peer-to-peer boards of CEOs and executives, creating environments conducive to skill enhancement, informed decision-making and superior results. Bob is certified as an Emergenetics advisor and Predictive Index practitioner, equipping him with a profound understanding of human behaviour and c…
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Listen on… Combating overwhelm, taking imperfect action, and making actual progress towards your goals. Imagine you've got this brilliant idea for a digital course. You're excited, you're inspired, and then…massive overwhelm hits. Suddenly, you're stuck in an endless loop of planning, researching, and second-guessing yourself until it all becomes t…
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Using AI to Redefine Your Branding Strategy with Jennifer Clemente of D-Wave Quantum
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In this episode, we reveal the key to creating a supportive and innovative culture for successful AI adoption. You'll learn how to select the best tools and establish a council for effective oversight. We’ll also provide valuable insights into leveraging AI for customer analysis, content creation, and strategic projects. Discover how ethical AI pra…
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The New Playbook for Scaling Health & Wellness eCommerce Brands in 2024 → Kunle Campbell
35:22
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Subscribe to Our Conscious Commerce Newsletter: Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.com Shownote available on: https://2xecommerce.com/podcast/ep450/ S9 EP53: In this episode of the 2x eCommerce podcast, host Kunle Campbell explores the key pillars for scaling e-commerc…
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A Training to Scale Your Life-First Business: To Achieving Your Goals AND Reclaiming Your Life
1:19:35
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Hear the entire recording of the latest live webinar on scaling your life-first business. During this live training, we dove deep into: The Essentials of a Life-First Business Model. Not every business is set up to prioritize your life. We'll walk through the 3 essential elements that allow you to work less and grow more. 3 Key Systems for Sustaina…
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Listen on… Applying the principles of hospitality to ANY business, wowing your customers, and making your brand stand out from the crowd with Will Guidara. Save your seat at my FREE live masterclass: 5 No Fuss Steps To Creating a Profitable Digital Course From Scratch! Here's the truth: EVERYBODY is in the hospitality […] The post BONUS: How Focusi…
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A Pinhole into a Multiverse_A short poem by Joanne Z. Tan_Season 2, Episode 37
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Is our system-to-system way of modern living in harmony with the celestial way of life? Poet Joanne Z. Tan analogizes religion as a pinhole into infinity."Through a Pinhole into a Multiverse" By Joanne Z. Tan (To watch this as a 2-min video To read as a 1-min blog ) From systems to systems, Our lives are lived daily: System of a society, System of …
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Why is LinkedIn Personal Branding & Optimization Important in AI Age? _ Season 2, Episode 36
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A unique, authentic, and powerful personal brand, professional brand, and a business brand on LinkedIn - why LinkedIn optimization with personal branding makes winners and losers in the AI Age?Do you want to sound like an AI robot? Do you want to be one of many or stand above the crowd with brand power? We just re-branded 10PlusProfile.com, our sub…
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The iOS 18 Impact: What Email Marketers Need to Know About Apple’s Latest Release
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In this episode of Email After Hours, we dig into iOS 18 and its ripple effects on email marketing strategies. Our expert guest is Jay Schwedelson, President and CEO of Outcome Media, and the founder of SubjectLine.com. He joins Guy and Danielle to break down what’s new, what it means for your campaigns, and how to get ahead of the curve—before the…
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Ever wonder what happens after someone becomes a client? That’s where the real journey begins! In this episode, we dive into how to keep your clients engaged, happy, and coming back for more. From onboarding like a pro to delivering on your promises and adding those little extra touches that make clients feel valued, we’re mapping out the full post…
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Listen on… Structuring your course content to scale, refining after your first launch, and starting your digital course journey today! So, I've had the same digital course since 2019, and even though it looks pretty different today than it did back then, it still has the same foundation. My friend, we all have […] The post #714: The Minimum Viable …
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Ever feel like you’re running a million miles a minute but not actually moving the needle in your business? 🙋♀️ In today’s episode, I’m breaking down how to plan your perfect work week—because let’s face it, we all need a little structure to stay productive without burning out. The secret sauce? It’s all about daily rituals, focus areas, and time …
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The Biggest Mistakes Holding You Back From a Life-First Business
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One of the hardest lessons to learn as an entrepreneur? You can be your own worst enemy. You know that more visibility is essential to growth, but you overcomplicate it to the point where you do nothing. You have an incredible idea for a new product, program, or service, but your perfectionism keeps you from ever launching it. You know that you hav…
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Embracing the Future of Insights with Bipul Markan, Head of Research and Insights MENA at Assembly Global
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The world of insights is continuously expanding. But what does that mean for insights professionals? And what skills do you need to stay ahead as the industry evolves? In this episode, we dive deep into these topics with Bipul Markan, Head of Research and Insights MENA at Assembly Global. He encourages insights leaders to broaden their capabilities…
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242: Mastering Geofencing for Small Business Growth with Ernesto Cullari and Barbara Wardell
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Barbara Wardell and Ernesto Cullari run an agency that focuses on geofencing. This embraces a growth hacker mindset that strategically focuses on identifying and amplifying their clients’ strengths while pinpointing weaknesses in the competition, utilizing GPS location data. This approach results in a significant and measurable impact on foot traff…
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121. Itzel Islas on releasing collections, running a successful sticker club & scaling outside social media
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Curious about what it takes to run a successful sticker club? Wonder no more! In today’s episode, we’re joined by the incredibly talented Itzel Islas, who’s here to spill what it's like running a successful sticker club and so much more! Itzel is a freelance graphic designer and illustrator originally from Tijuana, Mexico, now living in San Diego, …
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“For all the bold leaders embracing a more human-centered approach and performing at the highest levels, your choices impact and influence your colleagues, families, and communities, that's a win for us all.” This is just a small snippet from the dedication of The Empathy Dilemma which is out today! I am so excited to share this book with all of yo…
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Leveraging Social Media for Authentic Sales as a Creative Entrepreneur with Izzy Stevens [Ep 34]
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In this episode, Izzy Stevens shares her journey from being an actress to becoming a business coach, emphasizing the importance of mindset, authenticity, and community in business. She discusses the power of one, the impact of personal branding, and the significance of mindset in business success. The conversation covers the topics of personal bran…
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Listen on… My favorite strategies for teaching high quality content in the quickest, most effective way possible (using the information you already know!) Ready to kickstart your digital course journey? Join me in my Course Confident Bootcamp! Question! Would you rather spend hours working through endless modules in a digital course or spend […] Th…
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From $10M → $20M: How Tiege Hanley Doubled Revenue While Staying Profitable → Kelley Thornton, CEO
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Subscribe to Our Conscious Commerce Newsletter: Stay updated with the latest insights and tips by subscribing to our newsletter here: https://subscribe.2xecommerce.com Shownote available on: https://2xecommerce.com/podcast/ep450/ S9 EP52: Kelley Thornton is the co-founder and CEO of Tiege Hanley, a direct-to-consumer men’s skincare company that foc…
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Building Strategists as They Enter the Marketing World with Dr. Eric Van Steenburg
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Shape the future of marketing with strategic thinking! This episode is packed with real-world case studies and expert insights into developing sustainable, effective marketing plans. Learn how to turn challenges into opportunities, measure campaign success with precision, and foster a strategic mindset. Whether you're a beginner or a seasoned marke…
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Don’t Believe It! 10 Myths Holding You Back From a Life First Business
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Supporting your family as a business owner is an incredible experience. Deciding to be your own boss, delivering value to paying clients, and bringing profit home to support your family's needs and wants is just part of the reward. For me, supporting my family goes so much deeper than paying the bills. It's why I've been so intentional about buildi…
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The Unsustainable State of Brand Consulting
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More and more people come into the space of brand consulting and brand strategy. More and more people teach and train brand consultants, most of whom have never been in the deep trenches. In this episode, I discuss the problems of the industry, how people fail to make brand consulting work, and how Original Minds is solving the problem by providing…
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I’m back from a bit of summer fun, feeling recharged and ready to dive into something I think is seriously underrated—storytelling. Yep, you heard that right. In this episode, I’m sharing how you can take your brand’s story and turn it into a powerful tool that not only connects with your audience but also transforms them into loyal clients. If you…
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Private Labels: A Glimpse Into Walmart’s Playbook
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With grocery prices on the rise, are private-label products the answer for cost-conscious consumers? Today, we’ll explore how big-name retailers are shaping the future of affordable shopping through proprietary brands.In this episode of Commerce Experience, Roxy and Elena dish their thoughts about Walmart's latest private label launch, Bettergoods,…
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#712: Dealing with Disaster in Italy: 4 Ways I’m Transforming my Customer Support Strategy After an Overseas Ordeal
Listen on… Why customer service is the key to building lasting relationships, turning first-time customers into raving fans, and scaling your business to the next level. Ready to kickstart your digital course journey? Join me in my Course Confident Bootcamp! Traveling to another country is already pretty stressful, right? Now, imagine doing it […] …
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#277: Top 5 Mistakes Purpose-Driven Entrepreneurs Make (and How to Avoid Them)
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Have you ever wondered why, despite all your passion and purpose, your business isn’t quite hitting the mark? You’re not alone. In today’s episode, I’m breaking down the top five mistakes purpose-driven entrepreneurs (like you!) make when trying to scale their businesses to six figures. Spoiler: I’ve made them all, and I’m here to help you avoid th…
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The Real Reason Why I Want You To Have a Life-First Business
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In the first episode of this brand new series on Building a Life First Business! I wanted to kick things off with my own personal story that has deeply impacted the lens that I see the world through - and is a huge part of why I do the work I do. My mother was 31yo business owner when a car accident left her in a coma for 3 months and in the hospit…
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Sure, it's almost four months until the new year. But if you start executing 2025 in 2025, you will not achieve your goals (if they are ambitious). In this episode, I share why now is the time to fix what needs to be fixed for 2025, and how to look at five core areas of your business specifically. I walk through a self-assessment you can make that …
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Creating Purpose-Driven Experiences with Sarah Dusek
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In this episode of the Experience Strategy Podcast, Sarah Dusek, an entrepreneur, venture capitalist and author, takes listeners on a journey through her remarkable career in experience-driven business. From founding the pioneering glamping company Under Canvas to her current venture in global regenerative travel, Sarah demonstrates how aligning pe…
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Dr. Yosi Amram: How Spiritual Intelligence Makes You a Better Leader
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Today, I have a wonderful conversation with Dr. Yosi Amram, author of Spiritually Intelligent Leaders: How to Inspire by Being Inspired. We talk about what spiritual intelligence is and how it compares to emotional intelligence, how it is not limited to a religious doctrine or even a spiritual belief in God, and how it contributes to effective lead…
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Get Unstuck and Breakthrough Your Income Plateau [Ep 33]
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In this episode, I discuss being stuck at a certain income or experiencing an income plateau. I identify three roadblocks contributing to this situation: time, energy, and clarity. I provide actionable steps to overcome these roadblocks, such as prioritizing tasks, delegating, and creating systems. I also emphasize the importance of focusing on wha…
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