Best Customer Service Horror Stories Podcasts (2024)

1
#ip2life Anna and Nigel - Customer Service Journeys to Business Support Part 2 26:37

2d ago26:37

26:37

Send us a Text Message. Anna is joined by Nigel Greenwood from Bubul. Nigel has been on a journey from being a Customer Service Consultant to launching software to help Start Ups, SMEs and SME advisers help their businesses grow and succeed. Hear his story here and how IP had a part to play in the adventure... This is the second part of the convers…

1
#ip2life Anna and Nigel - Customer Service Journeys to Business Support Part 1 27:46

29d ago27:46

27:46

Send us a Text Message. Anna is joined by Nigel Greenwood from Bubul. Nigel has been on a journey from being a Customer Service Consultant to launching software to help Start Ups, SMEs and SME advisers help their businesses grow and succeed. Hear his story here and how IP had a part to play in the adventure... Please excuse the gremlins in the audi…

1
#ip2life Do you want to learn more about IP? 0:48

2M ago0:48

0:48

Send us a Text Message. In this short episode, find out more about the courses that Amanya IP have available for you to learn how to be #ipsmart. www.amanyaipcourses.com Do you want to know more about IP? Check out www.amanyaipcourses.com where you'll be able to discover more about how to become #ipsmart. All the content is checked by legal profess…

1
#ip2life What is Intellectual Property? 1:07

2M ago1:07

1:07

Send us a Text Message. Listen to this short podcast where Anna explains what Intellectual Property is. www.amanyaipcourses.com Do you want to know more about IP? Check out www.amanyaipcourses.com where you'll be able to discover more about how to become #ipsmart. All the content is checked by legal professionals, but written in everyday language. …

1
#ip2life Registering Sound Design - Anna & Charlotte from Acou.space 53:31

2M ago53:31

53:31

Send us a Text Message. Anna is joined by Charlotte from acou.space to talk about her journey from textile design to the very unusual space of sound design and how she has navigated this space whilst learning how to protect her work through Intellectual Property. She was Anna's first student in the course she had written 'A Beginner's Guide to Inte…

1
#ip2lifextra Anna & Charlotte - Behind the Scenes in a Faith Journey 35:54

2M ago35:54

35:54

Send us a Text Message. In this behind the scenes part of the show, Anna chats with Charlotte as she shares her personal faith journey, emphasizing the importance of gratitude and seeking guidance from God. They discuss how trusting and listening to God has helped her navigate life's challenges, and the value of prioritizing self-care and finding p…

1
#ip2life IP Horror Stories & Best Practice Part 2 10:19

3M ago10:19

10:19

Send us a Text Message. This second show is the second part of the conversation were I, Anna Brewin, from Amanya IP and Amanya Design was joined by a solicitor, Jiri Svorc, where we talked about best practice in IP and he shared some horror stories where things have gone terribly wrong… www.amanyaipcourses.com 0.00 Introduction 0.52 Snippet of toda…

1
#ip2life IP Horror Stories & Best Practice Part 1 29:41

4M ago29:41

29:41

Send us a Text Message. Welcome to the show where we bring Intellectual Property to life! This show is about making intellectual property relevant and understandable in everyday life. In the first show, I, Anna Brewin, from Amanya IP and Amanya Design am joined by a solicitor, Jiri Svorc, where we talk about best practice in IP and he shares some h…

1
#ip2life Welcome to the show! 0:38

4M ago0:38

0:38

Send us a Text Message. Welcome to the show where we bring Intellectual Property to life! This show is about making intellectual property relevant and understandable in everyday life. www.amanyaipcourses.com Do you want to know more about IP? Check out www.amanyaipcourses.com where you'll be able to discover more about how to become #ipsmart. All t…

1
CSHS EP 27: Listener Stories 20:37

5M ago20:37

20:37

Listener stories

1
CSHS EP 26 Banking Issues 27:08

5M ago27:08

27:08

Just a few gripes!

1
CSHS EP 25: Welcome back 31:15

6M ago31:15

31:15

HAPPY NEW YEAR! Welcome back! This is my attempt at continuing my podcast. It’s my transition from coffee to banking and branch to branch. Pardon the quality. Maybe a mic is in our near future.

1
Escaping MLM with Jenn 55:54

1+ y ago55:54

55:54

Hey guys! It's been a while! I sat down with Jenn today, a self proclaimed serial MLMer, that finally left her last MLM for good. She is a Mom, a Chronic Illness Warrior and she has so much to say! It was a great convo and I hope it helps you guys too! Connect with Jenn: Instagram Facebook YouTube Tik Tok MLM Horror Story submissions, merch, social…

1
The Secrets of Staffing 52:45

1+ y ago52:45

52:45

After experiencing the difficulties of hiring and retaining qualified staff while running a community association management organization, Rob Buffington of Gordian Staffing became his own first customer when he deciding to scale his business using remote team members. Now, five years and 300 employees later his company is focused on helping other …

1
MLM Horror Story - Monat to Q Sciences 20:05

1+ y ago20:05

20:05

This week I am sharing an anonymous MLM Horror story from someone that was in Monat and then joined Q Sciences. It's a cringy one so brace yourselves! Monat Income Disclosure MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to …

1
Full Speed Ahead with Vantaca CEO Ben Currin 38:49

1+ y ago38:49

38:49

In a change of trajectory, Vantaca CEO Ben Currin went from serving as a nuclear engineer on an attack sub in the U.S. Navy to piloting the rocket ship to the moon that is Vantaca. Guilty By Association Co-Hosts Shelly DeAntonio and B.D. Snow spend time with Currin chatting about his time in the military, the transition to civilian life, and what a…

1
Amare, Personal Training and Reverse Dieting with Susan 44:43

1+ y ago44:43

44:43

This week I sat down with Susan Wierzbicki. She is a CPT that reached out to me about Amare because one of her clients was using it. We had a candid convo and my hope is that it will help you with your health and wellness journey without using MLM products! Connect with Susan here: Facebook Facebook Group Susan's Website MLM Horror Story submission…

1
Balancing the Old with the New 50:46

2y ago50:46

50:46

Balancing the Old with the New How do you balance processes that have worked in the past with new emerging technologies that help a community run more efficiently? Ricky Zilem, VP of Business Development with PS Property Management in Austin, Texas, stops by the Guilty By Association studio to chat about the questions community management associati…

1
MLM Horror Story: A Customer Service Rep at Tranont 13:37

2y ago13:37

13:37

This week, I wanted to do something a little different and share a horror story from a corporate employee at an MLM company. I think these are people that often are not talked about and in my opinion, I'm sure they have experienced some really horrible things as well. So grab a drink and enjoy. If you were a corporate employee at one of these compa…

1
From Customer to Customer Success Manager 22:27

2y ago22:27

22:27

Vantaca Customer Success Manager Stacey Kruse joins Guilty by Association: The Vantaca Podcast to chat with co hosts Shelly DeAntonio and BD Snow about her experience with Vantaca both as a customer and an employee. Having personally experienced the implementation process for Vantaca while working at a community association management company, Krus…

1
Oversharing on Social Media as an MLMer..... 15:05

2y ago15:05

15:05

A couple stories for you about safety online and some of the things that MLMs teach people to do. It's just not safe so please be careful out there! Connect with me here! --- Support this podcast: https://podcasters.spotify.com/pod/show/biestmode/support

1
Management with Service in Mind 29:17

2y ago29:17

29:17

Customer service can mean many things to many people. To Chris Morales, Director of Workflow at Heritage Property Management Services in Atlanta, Georgia, customer service is of the utmost importance when working in the community association management industry. Guilty by Association cohosts Shelly DeAntonio and BD Snow sit down with Chris to chat …

1
Day 30 of Bulking and Healing My Relationship with Food..... AGAIN! 26:10

2y ago26:10

26:10

This week is a little bit different of an episode. I say down and hit the record button so it's just me and this mic! I am all over the place so please be patient with me but I've been wanting to have this conversation with you guys for so long! Trigger Warning! I talk about restrictive eating, binging and some other reckless behaviors around food.…

1
Escaping World Ventures with Erin 1:24:50

2y ago1:24:50

1:24:50

This week I sat down with Erin and she shared her story about World Ventures, Xyngular and her 15 years of experience with them! Connect with Erin Listen to Erin's Podcast MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to the…

1
Banking on CAM: Trends and Insights in CAM Banking 40:34

2y ago40:34

40:34

On this episode of Guilty by Association, cohosts Shelly DeAntonio and BD Snow are joined by James Bradley, Director of Business Development Strategy with Association Prime. Having spent time in many sectors of the community association management industry, banker Bradley provides his unique look at the trends and insights around the relationship b…

1
Escaping Pure Romance with Brittany 1:17:56

2y ago1:17:56

1:17:56

This week I sat down with Brittany and she shared her story about Pure Romance and her experience with them! Connect with Brittany MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to the FTC by clicking here! --- Support this p…

1
Win as a Team: The Importance of People & Culture 29:49

2y ago29:49

29:49

Anyone who has spent time around a Vantaca employee will tell you -- we're big on company culture. Vantaca Director of People and Culture, Graham Elmore, stops by the Guilty by Association studio to chat with hosts Shelly DeAntonio and BD Snow about the lengths to which the Vantaca team has gone to build that winning company culture and the importa…

1
Exposing MLMs that Prey on the Hispanic Community with Kareenah 1:00:22

2y ago1:00:22

1:00:22

I sat down this week with my friend, Kareenah. She is a fellow AntiMLM content creator that has watched her family join many MLM companies over and over again. Connect with Kareenah: Instagram YouTube MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report i…

1
Escaping Arbonne with Carrie 48:15

2y ago48:15

48:15

This week I sat down with Carrie and she shared her story about Arbonne and her experience with them! Connect with Carrie MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to the FTC by clicking here! --- Support this podcast: h…

1
Engineering Success with Vantaca Co-Founder Dave Sweyer 26:21

2y ago26:21

26:21

Guilty By Association and host Shelly DeAntonio have a special guest on this week — Vantaca co-founder Dave Sweyer. In addition to being the co-founder of Vantaca, Dave is also the co-owner of CAMS, an industry leader in community association management since 1991. CAMS is headquartered in Wilmington, NC, with locations across the Carolinas. An eng…

1
An Important Convo with the Child of an MLMer ft. Gabby 1:02:13

2y ago1:02:13

1:02:13

I sat down this week with Gabby. She's an ex-Mormon, part of the LGBTQ+ community and her Mom has been a part of many MLMs. Join us in this really important conversation that is not often represented within the Anti- MLM movement. Connect with Gabby on IG! MLM Horror Story submissions, merch, social media links can all be found here! Are you in a c…

1
Every Super Hero Has an Origin Story: How Vantaca Began 21:17

2y ago21:17

21:17

How did Vantaca come to exist? What deficiencies were there in the community association management industry that led our founders to build a better solution? Two of Vantaca’s original employees—Greg Rohde, Chief Growth Officer, and Lauren Godwin, Chief Customer Officer—talk about the early days of Vantaca, the impetus to create the software, and t…

1
Escaping Toxic Diet Culture and BeachBody with Amber Ny 48:35

2y ago48:35

48:35

So excited about this week's interview! I sat down with Amber Ny and we talked about all things related to toxic diet culture and her experience with Beachbody! I hope you guys LOVE it! Connect with Amber: Instagram YouTube TikTok MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hass…

1
Finding the Pulse, the next step, Acquisitions 35:32

2y ago35:32

35:32

How can your previous career in a different industry help you become successful in a different industry? Scott Wolf, owner of Brigs in the Greater Boston Area, has a rich history in the hospitality industry that has molded himself and his company's core values. From learning customer service standards from one of the leading hospitality chains in t…

1
Escaping ItWorks, Le-vel and the Empire with Lea 1:14:14

2y ago1:14:14

1:14:14

This week I sat down with a former teammate from the Empire. She shares all the ins and outs of her experience in multiple companies! I hope you guys enjoy and make sure to go follow her on Instagram! MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report i…

1
The book of Komatsu Hosted by: BD Snow and Shelly DeAntonio 31:48

2y ago31:48

31:48

Evelyn Dufford with Association Services of Washington joins BD Snow and Shelly DeAntonio to chat about how the pandemic affected our industry, board education, areas of focus, and the infamous “Book of Komatsu.” Learn how the Association Services of Washington pivoted during and after the pandemic with their employees and their clients. How has th…

1
HOA after dark, the first client, the OG Hosted by: BD Snow and Shelly DeAntonio 43:25

2y ago43:25

43:25

What is it like to be the first client on new software in the industry? Lisa Turner with Silver Leaf Management Company in Loganville, Georgia sits down with BD Snow and Shelly DeAntonio to peel back the layers of the transition and evolution of Vantaca. Lisa takes us through Silver Leaf’s 5-year journey with Vantaca and how it has impacted her com…

1
Escaping Premier Jewelry and Thirty One Gifts with Kat 41:32

2y ago41:32

41:32

This week I sat down with Kat! She is a small business owner that was a part of Premier Jewelry and Thirty One Gifts. Make sure you follow her on sicial media and check out her website! Kat's Instagram Kat's website MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model…

1
Escaping Lovewinx with Kristin 1:13:45

2y ago1:13:45

1:13:45

This week I sat down with Kristin who was a consultant with Lovewinx. We cover a lot of ground with this one and even go over the income disclosure statement. Buckle up! Shop Kristin's website here! Lovewinx Income Disclosure Statement MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven…

1
Get comfortable with being uncomfortable, the evolution Hosted by BD Snow and Shelly DeAntonio 30:49

2y ago30:49

30:49

From IT to property manager, to Executive of PRM Chicago; Niall Dempsey taps into the importance of technology in the Community Management industry. Technology has allowed PRM Chicago to have an employee work-life balance, efficient training, analyzing data, and recruiting. Vantaca’s software has allowed Niall and PRM Chicago to customize workflows…

1
Escape from Mary Kay and Young Living with DeeCee 1:03:41

2y ago1:03:41

1:03:41

This week I sat down with DeeCee! She was a part of the Mary Kay and Young Living! She shared her experience, her emotions and how she realized it was time for her to move on and out of MLM. FTC Proposed Rule on Earnings Claims: www.MLMchange.org www.regulations.gov Young Living Income Disclosure MLM Horror Story submissions, merch, social media li…

1
Escaping MCA and It Works with Avery Jo 1:05:38

2y ago1:05:38

1:05:38

This week I sat down with Avery Jo! She was a part of the the Motor Club of America and ItWorks! She shared her experience, her emotions and how she realized it was time for her to move on and out of MLM. FTC Proposed Rule on Earnings Claims: www.MLMchange.org www.regulations.gov MCA website ItWorks Income Disclosure Statement MLM Horror Story subm…

1
Escaping the Empire with Andrea 1:08:14

2y ago1:08:14

1:08:14

This week I sat down with Andrea! She was a part of the Empire and helped with a lot of behind the scene things for Jessie Lee. She shared her experience, her emotions and how she realized it was time for her to move on and out of MLM. Hang on tight y'all! This one is pretty juicy! Connect with Andrea here! FTC Proposed Rule on Earnings Claims: www…

1
Escaping Tranont with "K" 56:08

2y ago56:08

56:08

This week I sat down with "K." She is a medical professional that was a part of Tranont and this is her story! For you science and details people, you are going to love this discussion. Here are the studies she mentioned in the show:https://www.nccih.nih.gov/health/probiotics-what-you-need-to-knowhttps://www.ncbi.nlm.nih.gov/pmc/articles/PMC6682904…

1
Escaping ItWorks, Optavia and Beachbody with Emilie 1:05:18

2y ago1:05:18

1:05:18

This week I sat down with Emilie! She is a massage therapist that experienced 3 different MLMs as a customer and a distributor. It was such a powerful conversation because she is someone that keeps all her receipts! So, hang on tight as we dive into the numbers and the manipulation that these commercial cults use, in my opinion. Connect with Emilie…

1
Pruvit Chat with Dre 52:45

2+ y ago52:45

52:45

We had to record another episode together!!!! We are talking about all the things so grab a drink and get ready! MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to the FTC by clicking here! Grab your Ex-Empire Merch here or he…

1
Fair Gaming with Roberta! 1:02:27

2+ y ago1:02:27

1:02:27

On this weeks episode, I sat down with Roberta Blevins and talked about fair gaming in the MLM space. We see it. We've experienced and many fear it that are still in an MLM and are questioning do they want to stay or go. I hope you guys enjoy! It was a really cool convo that I hope helps others! MLM Horror Story submissions, merch, social media lin…

1
CSHS Ep 24: We’re people, too! 23:55

2+ y ago23:55

23:55

Just doing the thing.

1
Escaping Monat with Julie 1:10:07

2+ y ago1:10:07

1:10:07

In this episode we meet Julie! She is an incredible human that joined Monat and was in the company for 5 years. Listen to her journey and how she came to terms with being in a commercial cult and HOW she left! Warning..... we laugh A LOT! MLM Horror Story submissions, merch, social media links and Human Design reports can all be found here! Are you…

1
Escaping MLM's With My Hubby!!! 26:47

2+ y ago26:47

26:47

I asked you guys what questions you would like me to ask my husband of 17 years about my time in MLM. These are some of your questions! Also, HAPPY ANNIVERSARY TO US! Thank you guys for listening! --- Support this podcast: https://podcasters.spotify.com/pod/show/biestmode/support

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