I’m a husband, father, and long-time worker of the customer service industry. This is a comedy/rant podcast dedicated to the people that get to speak to the worst of humanity. I’ll be sharing my own experiences, reading family, friend, and listener stories, maybe dive into paranormal with crazy stories about stores/restaurants. There’s a lot we can do and I plan on creating a community. I look forward to sharing my stories hearing/sharing yours!
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Drinking wine and podcasting your customer horror stories from the service industry! Share your stories to: aholestories@gmail.com or text to 702-551-2011. (Cover art by artgirl.design)
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Comedy podcast spilling the tea about the customer service industry with Pastry Cook Quinn Webber interviewing guests who are in the Industry with horror stories of customers and bosses.
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Anna Brewin from Amanya IP and Amanya Design is joined by guests to talk about Intellectual Property (IP) in everyday life. IP can be a boring subject until it becomes personal. Anna is joined by her guests to talk about IP in areas of creativity, business and entrepreneurship, hearing from legal professionals as well as hearing people's stories that involve IP. #ip2life Take the Quiz: How IP Smart are you? https://bit.ly/ip-smart-quiz
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Welcome to Guilty by Association, your podcast for all things in the community association management industry with discussions ranging from HOA horror stories to how technology is changing the CAM landscape. Hosted by the Vantaca team, this podcast will dive into the emerging trends and news in community association management, as well as chatting with CAM industry leaders, banking and tech partners, and association managers from around the country. Regardless of their CAM connection, all g ...
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Welcome to “Totally Lost but Trying,” where three friends, Jacob, Jazz, and Micaiah dive into the reality of navigating life in their 20s in the bustling city of Toronto. Inspired by the need for authenticity in a world that often showcases only the highlights, we’re here to share the good, the bad, and the ugly of our journey. Join us for weekly catch-ups, hilarious “threadmares” segments where we explore the craziest social media comment threads, and discussions about the ups and downs of ...
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Welcome to the #BIEStmode podcast where you'll laugh, cry and hopefully find the inspiration to become the person you are destined to be. The world is waiting for you! Join the Human Design conversation by texting, "Podcast" to (702)903-3096! I can't wait to chat with you privately! Join my Human Design Facebook Community: https://www.facebook.com/groups/952210165540182 Check out all that I have to offer at bit.ly/BIEStmode Support this podcast: https://podcasters.spotify.com/pod/show/biestm ...
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EPISODE 14: The Brokest You've Ever Been!
1:09:39
1:09:39
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What's up TLT Fam!! Welcome back to Episode 14!! Thank you all for tuning back into this week’s episode! Getting real about the times you’ve been the brokest! We hope you could relate to this one, and laugh along with us, cause we're sure everyone's been in this position before! We’d love to hear from you in the comments, let us know of any funny s…
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EPISODE 13: Olympic Wins, Epic Fails, and Life Hacks That Didn’t Go As Planned
1:15:30
1:15:30
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What's up TLT Fam!! Welcome back to Episode 13!! Thank you all for tuning back into this week’s episode! Get ready to laugh along as we discuss the 2024 Paris Olympic Games, wins, fails, and viral moments, followed by funny life hacks that we’ve tried that clearly didn’t go as planned.. We hope you enjoy just as much as we did! We’d love to hear fr…
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EPISODE 12: Dream Summer Vacations, Top Travel Destinations, and Cruise Ship Horror Stories
1:05:13
1:05:13
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What's up TLT Fam!! Welcome back to Episode 12!! We're super excited to share this week's episode with you. This is an exciting episode as we talk about our dream travel destinations and places we've always wanted to visit, followed by some horrific cruise ship horror stories. We’d love to hear from you in the comments, so let us know if you have a…
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#ip2life Anna and James - Becoming an Award Winning Film Director & Producer Show Part 2
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Send us a Text Message. In Part 2 James and Anna discuss the challenges of protecting intellectual property, and issues that can arise when it is not protected. The discussed distribution for indie film makers, licensing material used in film making and the difficulties of funding the film work. They discuss the issue of AI in the film making indus…
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EPISODE 11: Dating App Lies, Deception, and Horror Stories
1:08:34
1:08:34
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What's up TLT Fam!! Welcome back to Episode 11!! We hope you're ready for a super fun and chaotic episode as we talk about the world of online dating, the most common lies that people are told, followed with some fun questions in "Trivia with TLT" and our signature "Threadmares" where we discuss some WILD online dating stories... She found what in …
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EPISODE 10: Ups and Downs of Family Gatherings, Trivia with TLT, and Crazy Family stories
59:43
59:43
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What's up TLT Fam!! Welcome back to Episode 10!! We made it to double digits!!! Thank you so much to everybody who’s been following along for the ride, we’re super excited to share this episode with you! This is gonna be a very relatable episode as we talk about the pros and cons of family gatherings, what we look forward to and the things we dread…
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#ip2life Anna and James - Becoming an Award Winning Film Director & Producer Show Part 1
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Send us a Text Message. Anna is joined by James Mellor as he shares his journey from a Yorkshire-born filmmaker to an award-winning international film producer. He discusses his early days making short films in Halifax and the challenges he faced, including limited resources and tight deadlines. Despite these obstacles, James persevered and eventua…
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Episode 9: Toxic Friendships, Types of Friends to Avoid, and Friendship Horror Stories
1:19:17
1:19:17
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What's up TLT Fam!! Welcome back to Episode 9. We hope you're ready for an intense yet funny episode as we discuss toxic friendships and the types of friends you may want to avoid. Sit back and relax as we go through some of our own personal stories followed by some crazy threadmares you won't wanna miss! We’d love to hear from you in the comments,…
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Episode 8: What Level of Adulting Are You? Getting Older and Life Advice from Jacob’s Grandmother
1:12:58
1:12:58
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What's up TLT Fam!! Welcome back to Episode 8. This is gonna be a super funny and relatable episode, especially those gearing through your early-mid twenties just like we are. Sit back and get ready to laugh whilst we reflect on what level of adulting we’ve reached, some life advice we’ve received, and the little joys we find in getting older. We’d…
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Episode 7: Ups and Downs of Working In The Service Industry, Pet Peeves, and Customer Horror Stories
1:33:39
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What's up TLT Fam!! Welcome back to Episode 7! This is gonna be a super fun episode, especially for our listeners who work or have worked in the service industry. Sit back and get prepared to be triggered as we talk about some of our personal experiences, pet peeves and customer horror stories. We’d love to hear from you in the comments, so be sure…
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Episode 6: Dating in Summer vs. Winter, Red Flags, Deal Breakers, and Dating Horror Stories
1:11:58
1:11:58
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What's Up TLT Fam!! Welcome back to Episode 6 of Totally Lost But Trying! Sit back and relax as we talk about the differences in dating during different seasons, as well as our dating red flags, and dealbreakers followed by a very entertaining segment of threadmares telling jaw-dropping dating and relationship horror stories. Let us know in the com…
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Episode 5: Uber vs Public Transit In a Big Metropolitan City, and Funny Uber Stories
1:00:28
1:00:28
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What's up TLT Fam!! Welcome back to Episode 5 of our podcast! We are super excited to share this episode with y'all as we discuss the differences between Uber and Public Transit in a Big Metropolitan city with some horror stories from each that are sure to have you laughing along. If you have any funny Uber or TTC Stories that you'd like to share l…
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Episode 4: Celebrating TLT, Hosting vs Attending parties, and Party Horror Stories
55:07
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What's up TLT Fam!! Episode 4!!! We made it! We are super excited to share that we found statistics showing that 44% of podcasts don't make it passed the 3rd episode, so for our 4th episode we thought why not celebrate!!! And what better way to celebrate than with some orange juice and sprite while sharing crazy party stories! Grab your beverage of…
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Episode 3: Navigating Long-distance Friendships, Threadmares, and High-School Humour
59:51
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What's up TLT Fam!! Welcome back to episode 3 of our podcast. Get ready for lots of laughs in this week's episode as we discuss navigating long-distance friendships, funny high-school stories and our weekly segment of thread-mares. Don't forget to like, subscribe and drop a comment letting us know what you wanna see more of! And for even more laugh…
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#ip2life Anna and Nigel - Customer Service Journeys to Business Support Part 2
26:37
26:37
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Send us a Text Message. Anna is joined by Nigel Greenwood from Bubul. Nigel has been on a journey from being a Customer Service Consultant to launching software to help Start Ups, SMEs and SME advisers help their businesses grow and succeed. Hear his story here and how IP had a part to play in the adventure... This is the second part of the convers…
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Episode 2: Worst friends to go out with, Rejection horror stories, and New Segment - ”Threadmares”
51:13
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What's up TLT Fam!! Welcome back to the next episode of our podcast! Get ready to laugh till you cry as we delve into the worst types of friends to go out with, sharing personal encounters that will have you nodding in agreement. Then, we are so excited to introduce our new segment, "Threadmares," where each week, a cohost brings us a new topic and…
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Episode 1: Get to know TLT, Man vs Bear, and What would you rather give up?
1:01:53
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Join us for our first episode as we navigate the chaos of Toronto life, dive into wild social media trends, and introduce you to the three cohosts who are totally lost but trying—just like you! Tune in for laughs, unexpected insights, and a whole lot of fun!! Don’t forget to Like, Comment, and Share!! Let us know in the comments what you wanna hear…
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#ip2life Anna and Nigel - Customer Service Journeys to Business Support Part 1
27:46
27:46
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Send us a Text Message. Anna is joined by Nigel Greenwood from Bubul. Nigel has been on a journey from being a Customer Service Consultant to launching software to help Start Ups, SMEs and SME advisers help their businesses grow and succeed. Hear his story here and how IP had a part to play in the adventure... Please excuse the gremlins in the audi…
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#ip2life Do you want to learn more about IP?
0:48
0:48
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Send us a Text Message. In this short episode, find out more about the courses that Amanya IP have available for you to learn how to be #ipsmart. www.amanyaipcourses.com Do you want to know more about IP? Check out www.amanyaipcourses.com where you'll be able to discover more about how to become #ipsmart. All the content is checked by legal profess…
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Send us a Text Message. Listen to this short podcast where Anna explains what Intellectual Property is. www.amanyaipcourses.com Do you want to know more about IP? Check out www.amanyaipcourses.com where you'll be able to discover more about how to become #ipsmart. All the content is checked by legal professionals, but written in everyday language. …
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#ip2life Registering Sound Design - Anna & Charlotte from Acou.space
53:31
53:31
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Send us a Text Message. Anna is joined by Charlotte from acou.space to talk about her journey from textile design to the very unusual space of sound design and how she has navigated this space whilst learning how to protect her work through Intellectual Property. She was Anna's first student in the course she had written 'A Beginner's Guide to Inte…
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#ip2lifextra Anna & Charlotte - Behind the Scenes in a Faith Journey
35:54
35:54
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Send us a Text Message. In this behind the scenes part of the show, Anna chats with Charlotte as she shares her personal faith journey, emphasizing the importance of gratitude and seeking guidance from God. They discuss how trusting and listening to God has helped her navigate life's challenges, and the value of prioritizing self-care and finding p…
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#ip2life IP Horror Stories & Best Practice Part 2
10:19
10:19
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Send us a Text Message. This second show is the second part of the conversation were I, Anna Brewin, from Amanya IP and Amanya Design was joined by a solicitor, Jiri Svorc, where we talked about best practice in IP and he shared some horror stories where things have gone terribly wrong… www.amanyaipcourses.com 0.00 Introduction 0.52 Snippet of toda…
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#ip2life IP Horror Stories & Best Practice Part 1
29:41
29:41
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Send us a Text Message. Welcome to the show where we bring Intellectual Property to life! This show is about making intellectual property relevant and understandable in everyday life. In the first show, I, Anna Brewin, from Amanya IP and Amanya Design am joined by a solicitor, Jiri Svorc, where we talk about best practice in IP and he shares some h…
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Send us a Text Message. Welcome to the show where we bring Intellectual Property to life! This show is about making intellectual property relevant and understandable in everyday life. www.amanyaipcourses.com Do you want to know more about IP? Check out www.amanyaipcourses.com where you'll be able to discover more about how to become #ipsmart. All t…
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Listener stories
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Just a few gripes!
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HAPPY NEW YEAR! Welcome back! This is my attempt at continuing my podcast. It’s my transition from coffee to banking and branch to branch. Pardon the quality. Maybe a mic is in our near future.
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Hey guys! It's been a while! I sat down with Jenn today, a self proclaimed serial MLMer, that finally left her last MLM for good. She is a Mom, a Chronic Illness Warrior and she has so much to say! It was a great convo and I hope it helps you guys too! Connect with Jenn: Instagram Facebook YouTube Tik Tok MLM Horror Story submissions, merch, social…
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After experiencing the difficulties of hiring and retaining qualified staff while running a community association management organization, Rob Buffington of Gordian Staffing became his own first customer when he deciding to scale his business using remote team members. Now, five years and 300 employees later his company is focused on helping other …
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This week I am sharing an anonymous MLM Horror story from someone that was in Monat and then joined Q Sciences. It's a cringy one so brace yourselves! Monat Income Disclosure MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to …
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Full Speed Ahead with Vantaca CEO Ben Currin
38:49
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In a change of trajectory, Vantaca CEO Ben Currin went from serving as a nuclear engineer on an attack sub in the U.S. Navy to piloting the rocket ship to the moon that is Vantaca. Guilty By Association Co-Hosts Shelly DeAntonio and B.D. Snow spend time with Currin chatting about his time in the military, the transition to civilian life, and what a…
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Amare, Personal Training and Reverse Dieting with Susan
44:43
44:43
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This week I sat down with Susan Wierzbicki. She is a CPT that reached out to me about Amare because one of her clients was using it. We had a candid convo and my hope is that it will help you with your health and wellness journey without using MLM products! Connect with Susan here: Facebook Facebook Group Susan's Website MLM Horror Story submission…
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Balancing the Old with the New How do you balance processes that have worked in the past with new emerging technologies that help a community run more efficiently? Ricky Zilem, VP of Business Development with PS Property Management in Austin, Texas, stops by the Guilty By Association studio to chat about the questions community management associati…
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MLM Horror Story: A Customer Service Rep at Tranont
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This week, I wanted to do something a little different and share a horror story from a corporate employee at an MLM company. I think these are people that often are not talked about and in my opinion, I'm sure they have experienced some really horrible things as well. So grab a drink and enjoy. If you were a corporate employee at one of these compa…
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From Customer to Customer Success Manager
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22:27
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Vantaca Customer Success Manager Stacey Kruse joins Guilty by Association: The Vantaca Podcast to chat with co hosts Shelly DeAntonio and BD Snow about her experience with Vantaca both as a customer and an employee. Having personally experienced the implementation process for Vantaca while working at a community association management company, Krus…
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Oversharing on Social Media as an MLMer.....
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15:05
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A couple stories for you about safety online and some of the things that MLMs teach people to do. It's just not safe so please be careful out there! Connect with me here! --- Support this podcast: https://podcasters.spotify.com/pod/show/biestmode/support
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Customer service can mean many things to many people. To Chris Morales, Director of Workflow at Heritage Property Management Services in Atlanta, Georgia, customer service is of the utmost importance when working in the community association management industry. Guilty by Association cohosts Shelly DeAntonio and BD Snow sit down with Chris to chat …
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Day 30 of Bulking and Healing My Relationship with Food..... AGAIN!
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26:10
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This week is a little bit different of an episode. I say down and hit the record button so it's just me and this mic! I am all over the place so please be patient with me but I've been wanting to have this conversation with you guys for so long! Trigger Warning! I talk about restrictive eating, binging and some other reckless behaviors around food.…
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This week I sat down with Erin and she shared her story about World Ventures, Xyngular and her 15 years of experience with them! Connect with Erin Listen to Erin's Podcast MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to the…
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Banking on CAM: Trends and Insights in CAM Banking
40:34
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On this episode of Guilty by Association, cohosts Shelly DeAntonio and BD Snow are joined by James Bradley, Director of Business Development Strategy with Association Prime. Having spent time in many sectors of the community association management industry, banker Bradley provides his unique look at the trends and insights around the relationship b…
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Escaping Pure Romance with Brittany
1:17:56
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This week I sat down with Brittany and she shared her story about Pure Romance and her experience with them! Connect with Brittany MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to the FTC by clicking here! --- Support this p…
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Win as a Team: The Importance of People & Culture
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29:49
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Anyone who has spent time around a Vantaca employee will tell you -- we're big on company culture. Vantaca Director of People and Culture, Graham Elmore, stops by the Guilty by Association studio to chat with hosts Shelly DeAntonio and BD Snow about the lengths to which the Vantaca team has gone to build that winning company culture and the importa…
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Exposing MLMs that Prey on the Hispanic Community with Kareenah
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1:00:22
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I sat down this week with my friend, Kareenah. She is a fellow AntiMLM content creator that has watched her family join many MLM companies over and over again. Connect with Kareenah: Instagram YouTube MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report i…
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This week I sat down with Carrie and she shared her story about Arbonne and her experience with them! Connect with Carrie MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hassan's Bite Model here! Report income claims and fraud to the FTC by clicking here! --- Support this podcast: h…
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Engineering Success with Vantaca Co-Founder Dave Sweyer
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Guilty By Association and host Shelly DeAntonio have a special guest on this week — Vantaca co-founder Dave Sweyer. In addition to being the co-founder of Vantaca, Dave is also the co-owner of CAMS, an industry leader in community association management since 1991. CAMS is headquartered in Wilmington, NC, with locations across the Carolinas. An eng…
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An Important Convo with the Child of an MLMer ft. Gabby
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I sat down this week with Gabby. She's an ex-Mormon, part of the LGBTQ+ community and her Mom has been a part of many MLMs. Join us in this really important conversation that is not often represented within the Anti- MLM movement. Connect with Gabby on IG! MLM Horror Story submissions, merch, social media links can all be found here! Are you in a c…
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Every Super Hero Has an Origin Story: How Vantaca Began
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How did Vantaca come to exist? What deficiencies were there in the community association management industry that led our founders to build a better solution? Two of Vantaca’s original employees—Greg Rohde, Chief Growth Officer, and Lauren Godwin, Chief Customer Officer—talk about the early days of Vantaca, the impetus to create the software, and t…
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Escaping Toxic Diet Culture and BeachBody with Amber Ny
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So excited about this week's interview! I sat down with Amber Ny and we talked about all things related to toxic diet culture and her experience with Beachbody! I hope you guys LOVE it! Connect with Amber: Instagram YouTube TikTok MLM Horror Story submissions, merch, social media links can all be found here! Are you in a cult? Check out Steven Hass…
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Finding the Pulse, the next step, Acquisitions
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How can your previous career in a different industry help you become successful in a different industry? Scott Wolf, owner of Brigs in the Greater Boston Area, has a rich history in the hospitality industry that has molded himself and his company's core values. From learning customer service standards from one of the leading hospitality chains in t…
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