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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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It’s no secret that business owners want to receive positive reviews and customers want to have a positive experience. In Behind the Review, Yelp and Entrepreneur dig a little deeper on both accounts. Hosted by Yelp’s Small Business Expert, Emily Washcovick, Behind the Review features conversations with reviewers and business owners about their experiences—whether it was one star or five stars—giving listeners behind-the-scenes insights into what was really going on. Restaurants, plumbers, f ...
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The show for SaaS marketers and product people. We talk with industry experts about email automation, marketing, content, and product strategy.
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The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj Artificial Intelligence Research CEO Daniel Faggella interviews top AI executives from Fortune 500 firms and unicorn startups - to uncover trends, use-cases, and best practices for practical AI adoption. Subscribe to Emerj's weekly AI newsletter by downloading our "Beginning with AI" PDF guide: https://emerj.com/beg1
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From the author of Fanatical Prospecting and the company that re-invented sales training, the Sales Gravy Podcast helps you win bigger, sell better, elevate your game, and make more money fast.
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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
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Earn Trust & Win More Customers In The Age Of AI. We believe that the future of marketing is buyer education. When you obsess about your customers’ needs, you can start producing the content they’re hungry for. This is how to build trust and close deals in the digital age. This is the pathway to Endless Customers. An IMPACT podcast.
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The Unchurned podcast brings you the stories that will help you forge incredible customer relationships, prevent churn, & build institutional knowledge. The CS & BS series is a part of the Unchurned podcast wherein, with each episode, our hosts - Kristi Faltorusso, Jon Johnson, Josh Schachter, and special guests uncover the secrets of top leaders and innovators of companies so that you can advance your career and the performance of your customer success team. Unchurned, and the CS&BS series, ...
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Promote Yourself to CEO | Small Business Strategy for Women Entrepreneurs
Racheal Cook MBA: Small Business Owner, Entrepreneur, Business Growth Strategist
If you're fed up with the non-stop solopreneur grind… I'm so glad you've found The Promote Yourself to CEO Show! Each week, join host Racheal Cook MBA for candid conversations about stepping into your role as CEO of your business, the hard lessons learned along the way, and practical, profitable strategies to grow a sustainable business without the hustle and burnout. Listen in to the latest show and connect with Racheal at http://www.theceocollective.com or on Instagram @racheal.cook to con ...
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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The Bank Customer Experience Podcast offers a view into the hot topics affecting the banking world.
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Beyond the Prompt dives deep into the world of AI and its expanding impact on business and daily work. Hosted by Jeremy Utley of Stanford's d.school, alongside Henrik Werdelin, an entrepreneur known for starting BarkBox, prehype and other startups, each episode features conversations with innovators and leaders to uncover pragmatic stories of how organizations leverage AI to accelerate success. Learn creative strategies and actionable tactics you can apply right away as AI capabilities advan ...
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Your online community strategy is vital to the success of your course, program, or membership. This podcast provides real-world examples from community builders who've developed their community strategy.
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A7XfanBen, Xerecs, Godmason and others discuss all things related to Wizkids Pirates Constructible Strategy Game! Set reviews, custom game piece reviews, random topic discussion, stories and more!
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Speaking of Service uncovers practical ways to grow service revenue, control costs, and improve customer satisfaction. If you’re looking to innovate, gain a competitive edge, or just learn about the latest service trends, you’ve come to the right place! Also check: www.ptc.com/speakingofservice
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Ever wondered how to use your experience to start or grow a business? The First Customer intimately dissects successful entrepreneurs journeys to their first customer. Learn from practical real-life examples of regular people transforming into superheroes by starting their own business. Buckle up … the rocket is taking off!
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If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, every other Tuesday as Buzzsprout's Head of Podcaster Success, Priscilla Brooke, dives into the world of customer support to make remarkable support the standard, not the exception!
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DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
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A podcast for visionaries, entrepreneurs and people who dream big. We talk about getting real with yourself, doing the hard work and we share some insights and lessons learned along the way.
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Podcast by Jason Harris
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Buzzcast is a roundtable discussion about podcasting from the people at Buzzsprout. We'll cover current events and news, podcast strategy, tools we are using, and dip into the Customer Support mailbag to test our podcasting knowledge. If you want to stay up-to-date on what's working in podcasting, Buzzcast is the show for you.
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Humans don’t think and act like computers. So why are you setting your CS strategy based solely on logic? Join Customer Success Expert turned Brain-based CS Leadership and Strategy Coach, Rachel Provan, each Wednesday as she pulls back the curtain on how to use Cognitive, Behavioral, and Evolutionary psychology to create positive influence with your customers, and your internal teams. So if you want to unlock customer-led growth, get buy-in from the C-suite, and skyrocket your career - this ...
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
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"Digital Strategy Unlocked" is a show that helps CIOs and other business leaders take a step back, take a breath, and consider the broader perspective, to rethink how digital can transform businesses. In every episode, we provide cutting-edge insights from global Digital leaders to help increase IT product adoption and accelerate business outcomes.
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Welcome to the Med Spa Success Strategies Podcast - where med spa & aesthetics practice owners come to discover strategies and tactics that help them better market and manage their practices so that they can grow, scale and have more financial freedom.
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Kevin Craine hosts best-selling authors, top technology innovators and top-shelf executives all exploring digital transformation success.
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Skip the Queue is for visitor attraction owners, directors and suppliers who want to improve their organisations and deliver a better experience for their guests. Each episode we speak with inspiring industry experts who share their knowledge of what really makes an attraction successful. This podcast is brought to you by Rubber Cheese, a digital agency that builds remarkable systems and websites for attractions that helps them increase their visitor numbers.
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Meet the humans designing the future. Go behind the scenes to meet the people designing what's next in the world of products, services and experiences. Brought to you by frog, your global reinvention and experience partner. frog is part of Capgemini Invent. www.frog.co
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Designed to keep HHG Van Operators updated on industry topics that impact their ability to run a successful small business. Ace Relocation Systems is a leading U.S. moving, warehousing, and distribution company with coverage around the globe. For nearly 40 years, our family-owned business has provided unrivaled customer service to individuals, employee relocation programs, and commercial business clients. Our strength comes from our small-business heritage and customer-first philosophy combi ...
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The Ecom Show is the official podcast of Budai Media hosted by Daniel, the founder of our team. Great discussions with the most successful eCommerce people—from owners to digital marketers. Let's learn some e-commerce hacks from industry experts. Hosted on Acast. See acast.com/privacy for more information.
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Real Advice for Startup Founders and Managers on Customer Development and Creating a Sales Process and Strategy for Enterprise Sales.
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Welcome to the Revenue Growth Architects podcast. The ultimate resource for GTM operators, strategists, and leaders to learn the strategy and execution secrets that CS2 agency delivers to their fast-growing B2B tech clients. Our episodes dive into every facet of GTM strategy, execution, technology, and analytics to equip you with the tools to win. Our practical step-by-step guidance, forward-thinking strategy, and thought-provoking interviews will help you unlock the full potential of your c ...
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Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!
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A weekly podcast exploring how e-commerce and digital trends shape your business and marketing strategy
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Ready to dominate your market? The Takeover is your go-to podcast for growth strategies that work. Whether you’re leading a company, driving marketing initiatives, or closing sales, these battle-tested strategies will help you scale. Each episode breaks down big ideas into actionable steps empowering you to generate more leads, drive more sales, and scale your business. Tune in for real advice delivered by world-class marketers & business leaders to help you dominate in all areas of Sales & ...
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The official podcast of Ratchet+Wrench, providing strategies and inspiration for auto care success.
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Welcome to Transforming Customer Operations with AI! I'm Arek Skuza, and I'm excited to invite you to explore how AI is revolutionizing customer operations. Join me for practical insights, the latest trends, and real-world success stories. Thank you for subscribing, and let's dive into the future of customer experience together!
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Welcome to Scale Tale, the podcast that takes you on an exciting journey through the world of customer success. Let’s go beyond theory and explore real-life case studies and examples, unveiling the strategies that drive sustainable revenue growth for businesses. Have you ever wondered how top CS leaders achieve remarkable success? We'll reveal their tactical tips and insider secrets, empowering you to supercharge your CS strategy. From building customer-centric cultures to measuring success ...
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Are you a product manager or business leader who has questions about how to develop and implement successful product and business strategies? If so, then you’ve come to the right place! Dear Strategy is an award-winning blog and podcast dedicated to providing education and advice on the subjects of product strategy, business strategy, and business leadership. Brought to you by the experts at Strategy Generation Company, each episode features real-life questions and stories that are analyzed, ...
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Welcome to Catalyst, the Launch by NTT DATA Podcast. Catalyst is an ongoing discussion for digital leaders dissatisfied with the status quo and optimistic about what’s possible through smart technology and great people. In this studio we believe in shipping software over slideware, that fast will follow smooth, and aiming to create digital experiences that move millions is a worthy pursuit.
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Every #SaaS company plays for high stakes, but what does it take to dominate the market right now? 🚀 Look no further than Paris Talks Marketing - the ultimate podcast for SaaS marketers, entrepreneurs, and business owners. Hosted by Paris Childress, we’re featuring deep dives into the latest industry trends with the top SaaS B2B founders and marketing leaders who reveal what it takes to succeed in B2B SaaS marketing. Join us as we share insights on testing new tactics and uncovering the late ...
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Conversations with industry experts, tech leaders and masters in e-commerce that reveal the secrets of their success, and the most important lessons they learned while creating an impact with their business.
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Bringing you direct access to Pure Storage thought leaders, technology experts, alliance partners, customer insights, and our latest product news.
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Do you truly have a customer-centric organization or do you simply say you do? Do you know how to identify unmet customer needs? Do you have a growth strategy driven by compelling differentiators? The Customer Mission Podcast shares best practices and insights on how to create customer-centric behaviors and mindsets to grow faster, be more competitive, and be more profitable.
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Listen in each week as Nils Vinje helps CEOs, COOs, Chief Revenue Officers, VPs, Directors and Individuals just like you, improve the customer strategy of their businesses so that they can grow their customer revenue.
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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What if you could hang out with eCommerce experts at Salesforce, as well as our customers and partners, ask them about their experiences and be inspired by innovative ideas and live use cases; then take an insight or two to guide your own Commerce Cloud journey? Hosted by Natalija Pavic ––Innovation Leader on the Business Strategy & Growth team at Salesforce Commerce Cloud. –– every episode is a deep dive into topics that will impact your digital business from new trends like metaverse and N ...
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Today’s Ecommerce marketing landscape looks very different than it did in 2021. Customer behaviors and preferences have changed dramatically, buyer journeys are longer and far more complex, and ad/customer acquisition costs are on the rise. Every week, CEOs, CMOs, marketing directors, etc. share their wisdom and insight of what it really takes to scale a brand. Each episode is designed to help you think differently, think bigger, and take massive action toward your goals.
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In Your Business is a conversational podcast that explores the vibrant world of Huntington-area businesses. Join us as we sit down with passionate entrepreneurs, uncovering their inspiring journeys, innovative strategies, and the challenges they've conquered to make their mark. From marketing mastery to work-life balance, we explore the real stories behind area businesses, offering invaluable insights and advice for both budding and seasoned entrepreneurs. Tune in for a dose of entrepreneuri ...
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"AI Marketing Strategies" delves into how artificial intelligence is reshaping digital marketing, offering marketers actionable insights to optimize web design, SEO, social media, and customer engagement. Each episode helps businesses harness AI marketing techniques to stay ahead in today’s fast-paced digital world.
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AI Strategies for Targeted Customer Experiences
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Welcome to another episode of AI Marketing Strategies, the podcast where we explore the latest in AI-driven marketing innovation. Today, we're diving into AI personalization and how it is reshaping the way businesses connect with their customers. From predictive analytics to customized marketing campaigns, AI is helping businesses deliver hyper-tar…
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From Zero to $17 Million! How Social Media Strategy Drives Revenue and Business Growth
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Ep. 64 - Curious how social media can actually make a difference for your business? In this episode, we chat with Robyn Nissim, a social media expert who drove Alo Yoga’s organic social revenue to $17 million per month. Robyn shares her strategies for getting leadership buy-in, crafting engaging content, and using social media as a powerful revenue…
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Metrics and Strategies for Driving Customer Experience in eCommerce Workflows - with Abhijeet Kumar of Amazon
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Today’s guest is Abhijeet Kumar, Lead Customer Acquisition and Engagement for Digital Business at Amazon. He joins Emerj Senior Editor Matthew DeMello on today’s episode to offer advice to retail leaders striving to enhance the customer experience at their organizations. With AI driving significant changes in how customers interact with brands, wha…
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Strategies for Understanding and Implementing Customer Feedback
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Text the show! We are diving deep into the tricky topic of customer feedback with special guest, Chase Clemons! Chase is the Head of Customer Support at 37signals and has over 15 years of experience in customer support! In this episode, Chase shares tips on effectively understanding and translating customer feedback and feature requests. You'll dis…
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The First Customer - How To Ace Your Business Strategy with Co-Founder Andrew Watson
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In this episode, I was lucky enough to interview Andrew Watson, Co-Founder of Igloo Media. Andrew recounts his upbringing in Italy and England, and how his initial aspirations as a tennis player eventually led him to entrepreneurship in the U.S. He describes his collegiate tennis career, where he honed his competitive spirit, which later translated…
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Why Strategy is Critical to Giving Goals a Structure
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Success is the result of choices -- choosing to do one thing over another. This means consciously not spending time, effort, or resources on certain things. A goal is simply a target. For example, say your goal is to double revenue growth in three years. Is that a clear goal? Will that goal create success? No, because there are no clear choices.…
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How to Improve CS Strategy by Analyzing Customer Relationships ft. Ziv Peled (CCO, AppsFlyer)
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#updateai #customersuccess #saas #business Jon Johnson, Josh Schachter, and Kristi Faltorusso sit down with Ziv Peled, the Chief Customer Officer at AppsFlyer. Ziv shares his valuable insights on managing customer relationships, the impact of AI on customer success, and the crucial role of human touch in building strong connections. Ziv explains ho…
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How to Include Delight and Surprise for Clients In Your Customer Experience
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Want clients for life? Give your client an experience that goes beyond their expectations. Think about booking lodgings for a vacation. It’s one thing to book a room for your stay with all the expected accommodations. But you remember the place that goes beyond: the chocolate on the pillow to greet you as a new guest, warm and freshly laundered tow…
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5-Steps to Building a Customer Acquisition Strategy for your Business (The ONLY numbers you need to know!)
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Tired of watching leads slip through your fingers? It's time to build a customer acquisition strategy that converts. In this episode, we’ll walk you through a 5-step process that’ll help you attract, engage, and convert leads like a pro. Get ready to discover: How to identify your target audience Strategies to attract new leads Ways to educate and …
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4 Steps to Enhance Your Customer Data | The Drive Podcast ft. Kirsten Von Busch
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On today's episode of The Drive Podcast, Kirsten Von Busch from Experian Automotive joins Jason in Las Vegas at the NIADA Conference. Kirsten and Jason discuss the 4 steps that will enhance your customer data, data complacency, personalized data-driven marketing and more!For more info on Experian Automotive visit: https://www.experian.com/automotiv…
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Podcast Listeners Prefer Deep Dives Over Short Form Content
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Send us a text After reading Ashley Carman's latest article, we're diving into the rising trend of long-form podcast episodes. With podcasters like Joe Rogan, Lex Fridman, and Stephen Bartlett regularly releasing 3 to 9-hour conversations, it’s clear that listeners are staying tuned for extended content. But why are long episodes becoming so popula…
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The Challenge of Raising Funds for Your Small Business
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It takes a lot to start a small business, and often, individuals face many barriers along the way. We deep into a common barrier many entrepreneurs face when jumpstarting their small business: a lack of funds. Through interviewing three individuals who have successfully raised money to launch their businesses, we will answer the following questions…
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Implementing Self-service SaaS with Franciska Dethlefsen
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How do you plan and implement a self-serve option for your SaaS? In this episode, we talk to Franciska Dethlefsen, Head of Growth Marketing at Amplitude. You'll learn about their journey from being completely sales-led to launching a self-serve plan, how they approached pricing and packaging, how it all ties with their free plan, what channels they…
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Building Sustainable, Long Term Growth Through Online Communities
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In this episode of the Seven Figures and Beyond eCommerce Marketing Podcast, Greg Shuey interviews Paige Hope, the founder of Elan Pure, a non-toxic beauty and wellness brand. Paige shares her journey of launching Elan Pure, motivated by personal experiences with hormonal challenges and her sister’s autoimmune diagnosis. Frustrated by the lack of t…
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65. How Digital Innovation Changed the Landscape for Manufacturers and Distributors | Tom Gale, CEO of MDM
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Tom Gale, MDM’s lead researcher and industry analyst for more than 25 years on independent distribution channel trends, consolidation, technology and competitive landscape, and the current CEO of MDM, is our guest this week. He joins host, Karthik Chidambaram, CEO of DCKAP, on this special Chicago episode of the Driven by DCKAP podcast to discuss t…
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Optimizing SEO With Natural Language Processing
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Welcome to another exciting episode of "AI Marketing Strategies," the podcast where we dive into the powerful intersection of artificial intelligence and digital marketing. In today’s episode, we explore the revolutionary impact of Natural Language Processing (NLP) on SEO and how it’s helping modern businesses optimize their websites for maximum vi…
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Boosting SEO Strategies With AI-Powered Insights
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Welcome to another episode of AI Marketing Strategies, where we explore the transformative role of artificial intelligence in digital marketing. In today's episode, we dive deep into how AI-powered tools are revolutionizing Search Engine Optimization (SEO), taking SEO strategies from reactive adjustments to proactive, data-driven decisions. Whether…
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AI for Video SEO: Optimize With Cutting-Edge Techniques
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Welcome to another episode of "AI Powered Marketing", where we explore the intersection of AI and digital marketing. In today’s episode, we dive deep into how Artificial Intelligence (AI) is revolutionizing Video SEO and why it's essential for anyone looking to boost their video content's visibility across platforms like YouTube, Google, and social…
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Effective AI Marketing Strategies for Modern Businesses
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Welcome to another episode of "AI Marketing Strategies", your go-to podcast for unlocking the full potential of AI marketing. In today’s episode, we dive deep into how modern businesses can implement effective AI marketing strategies to stay competitive and boost their overall digital marketing performance. Artificial intelligence is transforming h…
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Revisiting How to Diversify Your Marketing Mix When There’s Too Much to Do (Thinks Out Loud)
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A listener of this show told me recently that, “People are already overwhelmed with the amount of social media they manage.” That’s a real challenge, on that can make it tough to find the time, resources, and budget to break up with Google, Facebook, and the rest of Big Tech. And that’s a problem. Because reducing your dependence on Big Tech is cor…
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Building a Purpose-Driven MSP: Insights from Johan Hammerstrom
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In this episode of Sunny's Silver Linings podcast, IT By Design Founder & CEO Sunny Kaila interacted with Johan Hammerstrom, CEO of Community IT Innovators, to discuss the power of purpose-driven leadership in the MSP space. Johan shared valuable insights on aligning business goals with customer needs, building a strong organizational culture throu…
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Building a Digital Future: The Overlooked Non-Digital Blocks - Anne Guichard
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Join our host, Deepak Sharma, for a captivating conversation with Anne Guichard, Global Head of Digital Platforms and Transformation at L'Oréal. Discover how Anne successfully led the transformation of Website Factory, overcoming challenges through strong management, creativity, and communication. Learn how non-digital skills were pivotal in turnin…
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#341 - Amazon DSP Advertising: What Every Brand Needs to Know
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Sam Lee is the Vice President of Amazon DSP at Trivium, a full-service Amazon agency. With a background spanning Google Ads, Facebook Ads, and Amazon PPC, Sam has developed deep expertise in Amazon DSP and has successfully managed advertising for over 200 brands. In this episode of DTC Pod, Sam provides a comprehensive overview of Amazon DSP, its f…
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How Accountability and Systems Propel Brand Growth with Ben Catley Richardson
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In this episode Paris speaks with Ben Catley Richardson, the founder of Accountability Viking. Ben shares his journey of becoming the Accountability Viking as a response to being ignored during his self-employment years in marketing and branding. He discusses the importance of standing out, the application of accountability to inspire and meet expe…
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Go-to-Market & Partnership Strategies: Mastering Sales Training with Barrett King
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In this episode of The Sales Gravy podcast, Jeb Blount Jr. hosts Barrett King, Senior Director of Revenue and Partnerships. In this episode they dive into key insights on building effective sales training, the importance of a well-defined go-to-market strategy, and the power of partnerships to drive customer success.Barrett's approach to how sales …
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Empathy Under Pressure: 2024 State of Workplace Empathy (Part 2) with Rae Shanahan
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Welcome to another special episode brought to you by the great folks at Businessolver! Their annual State of Workplace Empathy Report has been my go-to for years in finding out exactly how everyone from CEOs to employees thinks and feels about empathy in the workplace. The 2024 report offers so much valuable information to help all of us navigate t…
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Scaling Business While Staying on a Mission with Brooke MacLean
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How do you scale a business while staying true to your mission? How do you avoid losing sight of the main thing when growth demands more resources, new strategies, and greater flexibility? As businesses expand, it's easy to get caught up in metrics, profits, and operations, but staying aligned with your core values and purpose is crucial for long-t…
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Dmitry Shapiro, CEO at MindStudio, discusses the democratization of AI. Mindstudio aims to make AI accessible and easy to use for everyone, regardless of their technical background. Dmitry explores how to build, deploy, and manage AI applications without the need for extensive coding knowledge. Listen for three action items you can use today. Host,…
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Digital and Traditional Marketing - Bullseye Total Media
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In this episode, we explore a key challenge that every business faces today - Marketing. Specifically choosing between digital marketing, traditional marketing, or a mix of both. With the advertising landscape constantly evolving, it’s essential to understand where to focus your efforts to maximize results. Joining us is Amy Frasure, the owner of B…
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#80: Leadership Lessons: Transforming Team Dynamics
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In this episode, we dive deep into the mind of a business owner making bold moves for growth. Join us as Aaron shares valuable insights on leadership, employee turnover, and the essential steps you need to take to ensure your team thrives in a competitive market. What You'll Learn: - The importance of strong leadership and clear communication withi…
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Infrastructure Challenges in Life Sciences Through the Lens of Data - with Robert Wenier of AstraZeneca
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Today’s guest is Robert Wenier, Global Head of Cloud and Infrastructure at AstraZeneca. Robert joins us on the program to explore the complex decisions faced by leaders in legacy industries as they balance infrastructure investments between cloud technologies and end-point storage. How can they align these investments with their business goals whil…
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Simplifying Payroll and Benefits : A conversation with Gusto’s CEO Josh Reeves
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Host Emily Washcovick interviews Josh Reeves, CEO and Co-Founder of Gusto. They discuss Gusto's mission to simplify payroll, benefits, and HR management for small businesses. Josh shares his entrepreneurial journey, the importance of customer feedback, and how Gusto leverages technology to support over 300,000 small businesses. Whether you're a bus…
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Today on our show, we’re talking about what it takes to build loyalty by creating long-lasting relationships between brand and consumer. To do this, we’re joined by Christopher Baird, frog’s head of loyalty based in the UK, in conversation with Aaron Mitchell, Global VP of Membership and Personalization at The LEGO Group. Throughout their chat, the…
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Motherhood, Health Challenges, and Life-First Business with Gabi Day
53:47
53:47
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In this episode of Promote Yourself to CEO, I invited Gabby Day, CEO and founder of Brightbody, to discuss her entrepreneurial journey. Gabby shares insights on running a non-toxic, refillable personal care line and her new venture, Hype Ma'am, which supports women in product-based businesses. Gabby reflects on her transition from healthcare admini…
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CR075: Season 4 Kick Off with Dave, Rob & Esmee
39:15
39:15
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We are back! In this opening episode we meet our new host and chat about the exciting things coming in Season 4. To provide a way in for new listeners, we also take a step back and discuss what we actually mean by 'practical and exciting alternate realities that can be unleashed through Cloud-driven Transformation', what reflections we have on this…
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#280 Soma Tóth from Recart: How Recart Became the #1 SMS Marketing Platform for Shopify Brands
42:12
42:12
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Welcome to episode 280 of The Ecom Show! Today, I’m joined by Soma Tóth, founder and CEO of Recart, a platform that’s helping Shopify brands scale their SMS marketing efforts. What began in 2016 as a tool to solve WooCommerce’s cart abandonment issues has evolved into one of the top-rated SMS marketing platforms on Shopify, boasting a 4.8-star rati…
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How to Recognize and Leverage the Moments that Matter ft. Daniel Silverstein (Carta)
44:56
44:56
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He also shares Carta’s strategies for predicting customer churn through data analysis, the challenges of maintaining effective prediction models, and the shift toward actionable data triggers. Daniel discusses the importance of customer education via webinars, training programs, and video tutorials, alongside strategies for navigating market condit…
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The First Customer - The Transition from Services to Product-focused Business with CTO Len Covello
24:20
24:20
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In this episode, I was lucky enough to interview Len Covello, CTO and Co-founder of Engage People. Len discusses his early influences, including growing up in Toronto and being inspired by his father, who was an entrepreneur in the catering business. Len's passion for technology started at a young age with his first computer, a Vic 20, and continue…
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In this episode, Nichole Bennecoff of Empower Automotive, formerly The Subie Guys, talks about running a niche Subaru shop and why she's now widening her scope of service, and how she's using driver profiles and data to do it.By Ratchet+Wrench
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080: Agents, AI, and Unified Commerce with Commerce Cloud CMO Kelly Thacker
34:26
34:26
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In this episode, we dive into the future of digital commerce with Kelly Thacker, CMO of Commerce Cloud at Salesforce. Kelly shares her journey and passion for e-commerce, emphasizing how Salesforce has been instrumental in helping businesses across various industries navigate the digital shift post-pandemic. She highlights innovative tools like Sal…
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Using AI for Better Decision Making with David Boyle. Episode include BONUS clip (se notes)
1:10:31
1:10:31
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Join us for an insightful conversation with David Boyle, an expert in audience research and data analytics, who is passionate about leveraging AI, especially language models, to enhance organizational decision-making. Drawing from his extensive background in corporate strategy and media, David reflects on how ChatGPT transformed his approach to res…
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In this episode of the Superpro Podcast, Roland Ligtenberg interviews Dave Zeldin, owner of Dryer Vent Pros. They discuss the growth of Dave's business, the addition of air duct cleaning as a new service, and the challenges and scams in the industry. Dave emphasizes the importance of training and certification, finding a mentor, and using professio…
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Michelle Hoover: Understanding First-Generation Professionals in Your Workplace
45:24
45:24
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Hispanic. Women. Gay. Transgender. Neurodiverse. Black. All of these identities make up the rich mosaic of our workplaces. We know the data shows that diverse experiences drive better business decisions to identify unseen risks or opportunities, but have you considered this next group we talk about today - First Generation Professionals? This is a …
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067 BRAVO - Vince Conner: A PVO’s Path to Excellence
53:02
53:02
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53:02
Send us a text In this episode of ACE Relocation Nation, host Dan Lammers welcomes Vince Conner, a BRAVO Award nominee and standout Professional Van Operator (PVO), to the mic. Vince shares his unique perspective on life as a PVO, discussing everything from the challenges of navigating tight schedules and busy streets to the pride he takes in his c…
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42 - How Business Coaching Helped Me - with Angie Calliou
33:59
33:59
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In this inspiring episode of Be The Anchor, host Kari Lotzien speaks with Angie Caillou, founder of AVS Legal, about her journey from solopreneur to leading a team of 16. Angie shares her personal experiences in overcoming the challenges of balancing work and a busy family life, and how she leveraged business coaching and the Anchored Leadership Ac…
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Mik Kersten on transforming value streams with the flow framework What's the best way to connect strategy to delivery? Dr. Mik Kersten wrote the book on it. This week Clinton is joined by Dr. Mik Kersten, the CTO at Planview and author of Project to Product, and Keith Buehlman, Senior Director of Business Value Acceleration at Launch by NTT DATA, t…
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A Training to Scale Your Life-First Business: To Achieving Your Goals AND Reclaiming Your Life
1:19:35
1:19:35
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Hear the entire recording of the latest live webinar on scaling your life-first business. During this live training, we dove deep into: The Essentials of a Life-First Business Model. Not every business is set up to prioritize your life. We'll walk through the 3 essential elements that allow you to work less and grow more. 3 Key Systems for Sustaina…
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How to Get Better Qualified Leads | Why Assignment Selling Saves Time and Closes More Deals
22:53
22:53
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Ep.63 - Struggling to get your sales team to adopt new sales initiatives? In this episode, Alex Winter and Chris Duprey reveal how leaders can overcome resistance, use content effectively, and get teams on board with one-to-one videos. This episode is for business leaders seeking better team buy-in and faster deal closures through Assignment Sellin…
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AI in Healthcare: A Conversation with Josh Grob from Pieces
53:10
53:10
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In this episode, we dive into the transformative role of AI in healthcare, with a special focus on Pieces, a company pioneering generative AI solutions for improving patient care and operational efficiency. From enhancing patient engagement to streamlining customer operations, we explore real-world examples of AI in action and discuss the future of…
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Introducing Buzzsprout's Redesigned Podcast Websites
1:02:40
1:02:40
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Send us a text We're diving into the latest announcement from Buzzsprout: redesigned podcast websites! The new podcast websites have several improvements to make your podcast website more engaging and user friendly, like episode search, a contributor page, a podroll page, highlighted Fan Mail messages, and more! See the redesign and all the new fea…
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