Best Cytora Podcasts (2024)

1
Building Customer-centric Models for Wholesale Brokers | Bob Gadaleta, Twin Maples Speciality 24:25

7h ago24:25

24:25

In this episode of Making Risk Flow, Juan de Castro speaks with Bob Gadaleta, Executive Vice President at Twin Maples Speciality, a new division of Starr Insurance designed to focus on serving mid-market businesses through wholesale brokers in the US. Bob joined Starr to assume this newly created position, bringing over 29 years of insurance indust…

1
Digitizing how risk flows: the future of commercial insurance (308) 28:01

2h ago28:01

28:01

In anticipation of our upcoming release of panels from our most recent event in New York in June, we are taking another look back at our star-studded line-up from March. We asked: what does the future of insurance look like? One answer is digitising how risk flows. In this discussion, industry experts Nigel Walsh from Google Cloud, Meghan Hannes at…

1
Joe O'Connor, RDT: Claims, Customers and Composition Engines - Why Orchestration is the Key (307) 23:52

4d ago23:52

23:52

Is your insurance technology up to speed? This week on the podcast, we have an insightful conversation with Joe O'Connor, Deputy CEO of RDT. RDT is a well-known software and services provider for the motor insurance industry, with plans to expand into the specialty market. Joe discusses how technology provision has changed over the last decade, wha…

1
Leadership, Diversity and Data: How Hiscox Stays on Top in Insurance | Stephane Flaquet, Hiscox 49:03

9d ago49:03

49:03

In this episode of Making Risk Flow, host Juan de Castro speaks with Stephane Flaquet, the Group Chief Operations and Technology Officer at Hiscox. Stephane is a financial services professional with broad experience in all aspects of operations, technology, and change management. Stephane’s love for the industry spawns from the social purpose of in…

1
Jonathan Liddell, Mitiga & Wiebke Cundill, HDI Global SE: On-demand climate risk analysis for the future (306) 31:40

12d ago31:40

31:40

Is climate risk a part of your analysis? On the podcast this week we are spotlighting an important collaboration between Mitiga, a climate risk intelligence provider, and insurer HDI Global. As climate change rises to become one of the most pertinent and defining risks of our generation, find out how the partnership is working to evolve the landsca…

1
Jonathan Gonzalez, Co-founder & CEO: Raincoat: Exploring Truth, Fair and integrated parametric insurance (305) 30:54

19d ago30:54

30:54

In the first iteration of our upcoming parametric series with Raincoat, Matthew sat down with Jonathan Gonzalez to delve into how parametric insurance can be integrated with traditional indemnity insurance, the technical and regulatory challenges, and the importance of creating products that customers perceive as fair. Watch this space for some ver…

1
How Lloyd's is Embracing Digital Change in Insurance: Blueprint Two and Core Data Standards | Bob James, Lloyd’s 36:24

23d ago36:24

36:24

In this milestone 50th episode of Making Risk Flow, host Juan de Castro is joined by Bob James, the Chief Operating Officer of Lloyds. Bob is a seasoned senior insurance executive who has left an indelible mark on the insurance industry. He’s held C-suite positions in leading U.S. and International insurers, and is member of the Board of Trustees f…

1
How insurers are overcoming underwriting challenges in 2024 (304) 25:17

25d ago25:17

25:17

Unstructured data - is this a challenge that will ever go away? Or can it be a challenge which insurers adapt to work in their favor… At our last New York event in March, InsTech gathered three leading industry experts to candidly discuss what change in the industry looks like to them, specifically in the way unstructured data is handled and manage…

1
Louw Hopley, Co-founder: Root: The future is embedded (303) 32:58

1M ago32:58

32:58

Root provides platforms and API for insurers, MGAs, brokers to build, launch and manage digital insurance products and embedded experiences in South Africa and the UK. Matthew Grant caught up with Louw Hopley on the opportunities and challenges in the insurance industry, focusing on the role of embedded insurance in adapting to changing customer de…

1
Reinsurance's Digital Frontier: Data, AI and the Tech Wave | Emmanuel Clarke, BMS Group 34:08

1M ago34:08

34:08

In the latest episode of Making Risk Flow, host Juan de Castro speaks with Emmanuel Clarke. Emmanuel wears many hats, including serving as Chairman of the Board at the BMS Group and Compre Group, and as a Senior Advisor at McKinsey & Company. Industry insiders speak of Emmanuel as a living legend in the insurance sector. With over 30 years of exper…

1
Russell Higginbotham, CEO: Swiss Re Reinsurance Solutions: Making society more resilient - using new data to close the protection gap (302) 26:33

1M ago26:33

26:33

Swiss Re Reinsurance Solutions was launched two years ago to make Swiss Re’s unique knowledge and tools available across the insurance value chain. Swiss Re’s strongest point of knowledge is property - around which we centre this podcast. Robin Merttens spoke to CEO of Reinsurance Solutions Russell Higginbotham on approaching climate-related risks …

1
Rosina Smith, CPO: McKenzie Intelligence Services: Innovation and the insurtech journey - are we there yet? (301) 34:30

2M ago34:30

34:30

McKenzie Intelligence Services (MIS) helps accelerate disaster relief and economic recovery for insurers. Matthew Grant spoke to Rosina, Chief Product Officer for MIS, who shares insights from her MBA dissertation's findings on the adoption of technology in insurance, highlighting the necessity of collaboration between insurtechs, insurance compani…

1
How Culture Fits Forge Innovation Partnerships in Insurance | Arslan Hannani, Travelers 36:17

2M ago36:17

36:17

In this episode of Making Risk Flow, host Juan de Castro is joined by Arslan Hannani, a Vice President at Travelers, to discuss the role culture plays in driving innovation in the insurance industry. With Travelers being a 165-year-old global insurance company, Arslan firmly understands the importance of evolving in the space. Together, the pair di…

1
Dag Lohmann & Brandon Katz: KatRisk: High speed, high resolution catastrophe modelling (300) 36:19

2M ago36:19

36:19

KatRisk is a catastrophe modelling company providing global inland flood, storm surge and windstorm loss assessments for some of the largest insurers, reinsurers and brokers in the world. Taking a macrocosm approach, the company’s models offer an open software architecture, allowing users to better understand correlated risks and to make modificati…

1
Richard Hartley, CEO: Cytora: Decision ready risk - the future of commercial insurance (299) 37:40

2M ago37:40

37:40

From episodes 68, 227 and now episode 299, InsTech has consistently caught up with Cytora and followed the company’s growth and expansion. Alongside Google, Cytora supported InsTech’s March event in New York, after which Matthew Grant caught up with Richard Hartley on the company’s growth, entering the US market and its impact on the insurance indu…

1
The Soft Side of the Soft Cycle | Tony Buckle & John Carolin, UWX 41:53

2M ago41:53

41:53

In this episode of Making Risk Flow, host Juan de Castro is joined by both Tony Buckle, former Chief Underwriting Officer of Allianz Global Corporate, and John Carolin, former CEO of B3i. Tony and John now work for UWX, a company set about reimagining underwriting. During their discussion, the trio talk through effective ways to navigate a soft mar…

1
Dani Katz, Co-founder & Director: Optalitix: Fix the roof while the sun is still shining (298) 21:16

2M ago21:16

21:16

Optalitix was borne out of the need for ‘optimization’ and ‘analytics’, as Co-founder and Director Dani Katz realized the biggest blocker for insurance companies was converting spreadsheets. Having now expanded beyond spreadsheets, Optalitix offers three software products to UK (re)insurers and MGAs. Robin Merttens spoke to Dani about the spreadshe…

1
Ben Ruddle, Senior Principal: Publicis Sapient: Beyond Beige - The untapped potential of underserved niches (297) 18:55

2M ago18:55

18:55

Robin Merttens is joined by Ben Ruddle, Senior Principle in Strategy at Publicis Sapient, to discuss how technology can help insurers cater to customers outside the typical insurance model. The discussion covers the concept of 'Beyond Beige,' focusing on the opportunity to serve individuals and businesses with unique or specialized needs that stand…

1
Creating the Network Effect in Insurance | Bill Bloom, Aviva Canada 29:07

3M ago29:07

29:07

In this episode of Making Risk Flow, Juan de Castro speaks with Bill Bloom, a board member at Aviva Canada, Bamboo Insurance, and Foundation Risk Partners. Over his 28-year career, Bill has led the strategic direction at global insurers and consultancies, including Accenture, The Hartford, and Aviva. He has also played a leading role in integrating…

1
Verena Brenner, Founder: HDI TH!NX: Insurer-led innovation (296) 35:48

3M ago35:48

35:48

HDI TH!NX was founded in 2019 by Verena Brenner, initially operating within the German insurer HDI Global, as an incubator for IIoT solutions. Now providing software to support risk management applications for insurers and insurance clients, tune in to hear Verena discuss the mechanics behind founding a startup within an insurer and the company’s d…

1
Dr Avi Baruch, Previsico & Allison Whittington, Zurich Municipal & Mark Murphy, Donaldson Timber: Managing your flood risk - stories from the frontline (295) 37:30

3M ago37:30

37:30

How would your clients describe you? This week on the podcast we have taken a slightly different approach and brought Previsico’s clients, Zurich Muncipal and Donaldson Timber, to discuss how Previsico has helped them with flood risk management. Previsico provides real-time flood forecasts, as part of its mission to reduce global flooding impact, b…

1
Data and Technology: The Major Trends on Insurance’s Horizon | Clive Buesnel, Former CEO of Tysers 27:09

3M ago27:09

27:09

This time on Making Risk Flow, host Juan de Castro is joined by Clive Buesnel, Managing Partner, International at Insurance Advisory Partners. Clive is a seasoned insurance industry expert, having held prestigious roles at Deloitte, Jubilee General Insurance Company and Tysers. Clive shares his extensive experience and deep knowledge of the insuran…

1
Mark Fermor, Non-Executive Director: GeoSmart: Groundwater - the hidden predictor of future flood loss (294) 16:52

3M ago16:52

16:52

Groundwater flooding poses a great risk to properties in the UK but remains much less widely modelled than other types of flooding. This week, Matthew Grant caught up with Mark Fermor at GeoSmart, a company specializing in flood data analytics in the UK. They discuss GeoSmart's role in providing detailed flood risk assessments, leveraging their adv…

1
Chris Temple & Christine Brogan: PwC: ESG - from ambition to action (293) 33:10

4M ago33:10

33:10

PwC’s Chris Temple and Christine Brogan join Matthew Grant to discuss transformation in insurance, specifically steering organizations towards achieving their ESG goals. The conversation covers the role of technology and AI in driving change in insurance as well as building resilient business models for the future. This episode is a great introduct…

1
Why Service is the Secret to Tripling Growth in Insurance | Neil Galjaard, Markel UK 33:03

4M ago33:03

33:03

In this episode of Making Risk Flow, Juan de Castro speaks with Neil Galjaard, Divisional Managing Director of Markel UK, a global specialty insurance provider. Neil has over 30 years of experience in the insurance industry and has held leadership roles at companies like Lloyds, Virgin Money, and Towergate Insurance. Neil joined Markel in 2016 to l…

1
Tom Wilde, CEO: Indico Data: Better decisions with better data (292) 21:49

4M ago21:49

21:49

“This economy we are heading into [...] we are referring to as the decision economy”. Robin Merttens spoke to Tom Wilde, CEO of Indico Data on how the company's intelligent intake solution is shaping the decision-making process in the insurance industry by structuring unstructured data. Data is important in our current 'decision economy'. Indico Da…

1
Marty Smuin, CEO: Arturo: Protecting against assuming unsustainable risk (291) 36:55

4M ago36:55

36:55

Arturo is a property intelligence company which combines multispectral imagery, geographic data and customer portfolio insights with machine learning models in a single platform. A lot has developed in property intelligence since we last spoke to Arturo on the podcast. Matthew Grant caught up with CEO Marty Smuin about how generative AI is adding a…

1
Global Strategy and Operational Excellence in Insurance | Sufen Lim, TMK 30:34

4M ago30:34

30:34

In the latest episode of the Making Risk Flow podcast, host Juan de Castro interviews Sufen Lim, Senior Vice President at Tokio Marine Group. With over a decade of experience spanning investment banking to her current role, Sufen offers a unique perspective on the industry's evolution and Tokio Marine Group's strategic vision. Sufen joins Juan to s…

1
Tim Rayner, CEO: Verisk Specialty Business Solutions: Innovation in the London Market (290) 26:09

4M ago26:09

26:09

Robin Merttens is joined by CEO and President of Verisk Specialty Business Solutions (VSBS), Tim Rayner. The discussion covers VSBS’s acquisitions such as Rulebook and Whitespace for a broader digital ecosystem, and the challenges of decision-making and procurement in the London market. Key talking point: Growth and opportunities in the specialty m…

1
John Mullen, President and CRO: Guidewire: A view from the top (289) 37:49

5M ago37:49

37:49

Since its start in 2001, the insurance platform provider Guidewire has grown to be used by more than 540 insurers in 40 countries. Guidewire's President and Chief Revenue Officer, John Mullen, spoke to Matthew Grant about the company's journey as it continues to grow, the climate of the insurance industry and what are the driving forces of innovati…

1
Adrian Coupland, Head of Sales: Earnix: Agile pricing for a world of change (288) 16:06

5M ago16:06

16:06

In this mid-week special, Matthew Grant speaks to Adrian Coupland at Earnix, a software provider to global insurers and banks. They discuss how the nature of risk in the insurance industry is rapidly changing, presenting new challenges in areas like motor pricing and supply chain management. The podcast ends with a discussion about Earnix's new pro…

1
The Softening Market: Challenges and Opportunities for Insurers | James Anderson, EY 32:48

5M ago32:48

32:48

In this episode of the Making Risk Flow podcast, Cytora’s Juan de Castro is joined by James Anderson, Partner at EY, to delve into historical and current challenges around the soft and hard market cycle. James, an experienced actuary turned consultant, shares valuable insights on the use of analytics and technology to drive business improvement. To…

1
January news - $73 million funding, ships, war and thunderstorms (287) 45:59

5M ago45:59

45:59

After the popularity of our first episode, InsTech is back with another analysis of what happened in insurance in the past month. If you are curious to know what is going on behind the news items you read about in insurance or technology - we’re bringing together experts, founders, insurers and some well know figures to tell us the news items that …

1
Sarah Woolliscroft & Wayne Calderbank: Synergy: Passionate about claims management (286) 26:06

5M ago26:06

26:06

In this episode, Matthew Grant sits down with Sarah Woolliscroft, Group Head of Operations & TPA and Wayne Calderbank, Group Data and Performance Director at Claims Consortium Group (CCG) for an exploration of the importance of technology in the claims industry and CCG's journey into the world of artificial intelligence. Synergy originated as a sol…

1
The GenAI Playbook: Guide to Insurance Transformation | Jacob Palmer, BCG 39:51

5M ago39:51

39:51

In this episode of Making Risk Flow, host Juan de Castro interviews Jacob Palmer, Partner at Boston Consulting Group (BCG). Jacob has over 13 years of industry experience in consulting, risk management, and insurance. In his role at BCG, he advises global insurers on everything from growth acceleration to the adoption of new technologies. Together,…

1
James Orchard, CEO: QBE Ventures: Driving strategic value through corporate ventures (285) 42:22

5M ago42:22

42:22

This week James Orchard, CEO of QBE Ventures, joins the podcast and discusses the shift in insurers' appetite for innovation, partnerships with startups, and the importance of collaboration in achieving strategic goals. The conversation covers how QBE Ventures is making strides in data and AI, resilience, and growth in emerging markets, with intere…

1
Garrett Koehn, CRC Brokerage & Gordon Wintrob, Newfront: Brokers using generative AI today (284) 35:06

5M ago35:06

35:06

This week, we return with Henry Gale as he caught up with Garrett Koehn, President of CRC Brokerage, and Gordon Wintrob, Co-founder and CTO of Newfront. The discussion covers the potential of generative AI for insurance brokers, with real-world examples of brokers using AI right now. Garrett and Gordon talk about how generative AI can improve the c…

1
Colville Wood & David Fearne: Cognizant: The power and surprises of generative AI in practice (283) 30:39

6M ago30:39

30:39

Cognizant is a global professional services company helping companies across different industries with generative AI. Henry Gale is joined this week by Colville Wood, Chief Technology Officer for Insurance (UK&I and EMEA) and David Fearne, Global Director of Generative AI at Cognizant. The discussion covers how Generative AI has the potential to au…

1
Consistency, Innovation, and Culture: Insights from QBE's CEO | Andrew Horton, QBE Insurance 35:56

6M ago35:56

35:56

It's a new year and a new season of the Making Risk Flow podcast. This time, host Juan de Castro sits down with Andrew Horton, the Group CEO of QBE Insurance. Located in 26 countries, QBE Insurance is one of the world's top 20 insurance and reinsurance companies. During the course of their conversation, Juan and Andrew discuss QBE’s approach to con…

1
Jamie Crystal, CEO & Co-founder: MIC Global: Simple microinsurance for everyday risks (282) 28:47

6M ago28:47

28:47

In our first podcast of 2024, Jamie Crystal, CEO of MIC Global, discusses with Matthew Grant their aim to close the insurance protection gaps by offering insurance products tailored to the needs of underserved individuals, including income protection, identity theft protection, and incident coverage. MIC uses a business-to-business-to-customer (B2B…

1
InsTech is away but the AI never rests (281) 1:18

6M ago1:18

1:18

The InsTech team is taking a break and we’ve outsourced this week’s short podcast to ChatGPT. But fear not - humans will be back in the loop next week. Interested to find out more about how insurers are using AI. Sign up to our Generative AI newsletter here. If you like what you're hearing, please leave us a review on whichever platform you use or …

1
Partners’ Chat - Storm clouds and silver linings (280) 36:15

6M ago36:15

36:15

This Christmas Eve, we bring to you our last Partners’ Chat of the year. Robin Merttens and Matthew Grant reflect on the year and the developments we’ve seen in insurance, particularly those set to define the industry in the next year. As always there are things to celebrate, and some things to be grumpy about. Talking points include: Our increasin…

1
Actuaries and underwriters join forces in digital transformation | Jamie Wilson, Simon Cooper-Williams 38:42

6M ago38:42

38:42

In this episode of Making Risk Flow Juan is joined by Simon Cooper-Williams (Director of Portfolio Development Solutions at Markel International) and Jamie Wilson (Head of Pricing and Innovation at Hyperexponential). Together they discuss how the role of actuaries has evolved over the years, and how they work together with underwriters to achieve m…

1
Bas de Goei, Director of Growth Marketing: Instabase: The AI application platform for unstructured data (279) 38:08

6M ago38:08

38:08

Instabase offers technology solutions to extract information from unstructured data and automate processes. This week Matthew Grant speaks with Bas de Goei, Director of Growth Marketing at Instabase about how generative AI is helping the insurance industry tackle its pain points, and specifically “give people time back to do things that are uniquel…

1
James Gillespie & Grant Dewar: Aon Strategy and Technology Group: Progress, Partners, Plans and Prog Rock (278) 19:31

7M ago19:31

19:31

This week we hand over the mic to Robin Merttens as he talks to James Gillespie, Head of Pricing, and Grant Dewar, Client Services Director at Aon’s Strategy and Technology Group (STG). In this episode, they discuss the evolution of Aon STG in the 18 months since it was created, what has been learned and what clients are seeking. It goes on to desc…

1
Tech-Driven Transformation: Google’s Take on Insurance Evolution | Nigel Walsh, Google 37:42

7M ago37:42

37:42

In this episode of Making Risk Flow, host Juan de Castro is accompanied by Nigel Walsh, the Managing Director of Insurance at Google, to delve into the exciting role of technology in the insurance industry. Juan and Nigel explore the potential for technology, particularly artificial intelligence, to revolutionise underwriting workflows and decision…

1
Beyond the headlines: revealing the stories behind the insurance news (277) 40:44

7M ago40:44

40:44

We’re piloting a new style of podcast this week and borrowing the InsTech podcast channel to test this out. If you are wondering what is going on behind the news items you read about in insurance or technology then this new podcast is for you. We’re bringing together experts, founders, insurers and some well know figures to tell us the news items t…

1
Salman Siddiqui, Moody’s Analytics & Adhiraj Maitra, Canopius: State of the Market 2023: Incorporating ESG into P&C underwriting (276) 34:26

7M ago34:26

34:26

What drives insurers to look into adopting Environmental, Social, and Governance (ESG) factors into their underwriting processes? Salman Siddiqui at Moody’s Analytics and Adiraj Maitra at Canopius join Matthew Grant in this podcast to discuss ESG and sustainability in the insurance industry, centring the conversation around the recent Moody's repor…

1
Jacques Bosch & Piro Vorster: Inversion: Co-founder stories - winning despite the challenges (275) 23:16

7M ago23:16

23:16

Inversion specialises in bespoke software development services tailored for the insurance and reinsurance sector. This week Robin Merttens spoke with Inversion's founders, Jacques Bosch and Piro Vorster, and in their conversation they touched on the story behind the creation of the company, and the various secrets to success the founders have picke…

1
[Greatest Hits] 20 Years as CEO of Hiscox: Personal Reflections and the Evolution of PPL | Bronek Masojada 26:25

7M ago26:25

26:25

With the exciting news of PPL's Next Gen release, here's an episode from the Making Risk Flow vault. In the episode, host Juan de Castro is joined by Bronek Masojada, the former CEO of Hiscox and former Chairman of Placing Platform Limited (PPL). Their conversation ranges from discussing Bronek’s time at Hiscox and his reflections on the challenges…

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