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This show goes behind the scenes for the tools, techniques, and difficulties associated with the discipline of data engineering. Databases, workflows, automation, and data manipulation are just some of the topics that you will find here.
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Welcome to the Backend Engineering Show podcast with your host Hussein Nasser. If you like software engineering you’ve come to the right place. I discuss all sorts of software engineering technologies and news with specific focus on the backend. All opinions are my own. Most of my content in the podcast is an audio version of videos I post on my youtube channel here http://www.youtube.com/c/HusseinNasser-software-engineering Buy me a coffee https://www.buymeacoffee.com/hnasr 🧑🏫 Courses I Te ...
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Welcome to the cozy corner of the tech world where ones and zeros mingle with casual chit-chat. Datatopics is your go-to spot for relaxed discussions around tech, news, data, and society. Dive into conversations that should flow as smoothly as your morning coffee (but don't), where industry insights meet laid-back banter. Whether you're a data aficionado or just someone curious about the digital age, pull up a chair, relax, and let's get into the heart of data, unplugged style!
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A series of informal conversations with thought leaders, researchers, practitioners, and writers on a wide range of topics in technology, science, and of course big data, data science, artificial intelligence, and related applications. Anchored by Ben Lorica (@BigData), the Data Exchange also features a roundup of the most important stories from the worlds of data, machine learning and AI. Detailed show notes for each episode can be found on https://thedataexchange.media/ The Data Exchange p ...
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Have you ever wondered how top companies are harnessing the power of data to drive innovation and stay ahead of the competition? In this podcast, we’ll be speaking to some of the best industry minds and unlocking the secrets to leveraging data like never before. Ready for a data deep dive?
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Welcome to The Data Flowcast: Mastering Apache Airflow ® for Data Engineering and AI— the podcast where we keep you up to date with insights and ideas propelling the Airflow community forward. Join us each week, as we explore the current state, future and potential of Airflow with leading thinkers in the community, and discover how best to leverage this workflow management system to meet the ever-evolving needs of data engineering and AI ecosystems. Podcast Webpage: https://www.astronomer.io ...
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Little Fluffy PolyClouds: The Data Engineering Playbook is your essential guide to building cloud-agnostic data infrastructure. We provide practical, step-by-step strategies for designing and deploying resilient data systems across all major platforms, including AWS, Azure, and GCP.
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The Data Engineering Show is a podcast for data engineering and BI practitioners to go beyond theory. Learn from the biggest influencers in tech about their practical day-to-day data challenges and solutions in a casual and fun setting. SEASON 1 DATA BROS Eldad and Boaz Farkash shared the same stuffed toys growing up as well as a big passion for data. After founding Sisense and building it to become a high-growth analytics unicorn, they moved on to their next venture, Firebolt, a leading hig ...
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The latest machine learning, A.I., and data career topics from across both academia and industry are brought to you by host Dr. Jon Krohn on the Super Data Science Podcast. As the quantity of data on our planet doubles every couple of years and with this trend set to continue for decades to come, there's an unprecedented opportunity for you to make a meaningful impact in your lifetime. In conversation with the biggest names in the data science industry, Jon cuts through hype to fuel that pro ...
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Hosted by Al Martin, WW VP of Technical Sales at IBM, Making Data Simple cuts through the hype to reveal how data and AI reshape the modern enterprise. Thought leaders, researchers, and innovators share firsthand lessons on leading teams, scaling analytics, and driving real-world impact—delivered in Al’s signature straightforward, witty style. Tune in to Making Data Simple today. From data and AI breakthroughs to leadership hacks, top experts drop actionable gems that help businesses thrive ...
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Understand what's next. Discover the basics, foundations, best practices, and architectures in the areas of Data, Analytics, Artificial Intelligence, Automation, and more.
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Join Collibra as we unite listeners around the importance of data and unpack its impact on the world. We sit down with customers, partners and thought leaders to discuss some of the hottest topics in the industry — from AI governance to the importance of data sharing to how to ensure data reliability and beyond. Welcome to The Data Citizens Dialogues.
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Discussion about all things data. From Data Science, to Engineering, to Analytics, professionals from a variety of backgrounds discuss their careers and interests working with data.
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CYIENTALK is Cyient’s flagship thought-leadership platform, where domain expertise, engineering excellence, and AI-led innovation come together to explore how technology is shaping the future of industries worldwide. Each episode features real voices and real insights from Cyient experts, global industry leaders, and innovators. We unpack the ideas, technologies, and engineering breakthroughs transforming everything from product development and operations to sustainability, digital ecosystem ...
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The Data Malarkey podcast – and it's audio-visual twin, the Data Malarkey Show on YouTube – a must-listen, must-watch resource of brilliant data storytelling. If only there were more people in the world with the pragmatic approach taken by my guests, well, there'd be rather less data malarkey about.
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The show focused on developer productivity and the teams and leaders dedicated to improving it. Each episode features in-depth interviews with Platform and DevEx teams, along with the latest research and approaches for measuring developer productivity. Presented by DX (getdx.com), the developer intelligence platform designed by researchers.
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Datacast follows the narrative journey of founders, operators, and investors in the data and AI infrastructure space to unpack the careers that they have built. James Le hosts the show.
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Welcome to Data Brew by Databricks with Denny and Brooke! In this series, we explore various topics in the data and AI community and interview subject matter experts in data engineering/data science. So join us with your morning brew in hand and get ready to dive deep into data + AI! For this first season, we will be focusing on lakehouses – combining the key features of data warehouses, such as ACID transactions, with the scalability of data lakes, directly against low-cost object stores.
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Your next favorite data podcast, hosted by Boris Jabes, CEO of Census, and featuring all the data nerds you know and love. Brought to you by Census. https://getcensus.com
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The Healthcare Growth Cycle Podcast explores how healthcare CEOs and executives build predictable, scalable growth in an unpredictable revenue environment. Hosted by Christian Steinert—Chief Data Strategist & Data Engineer Consultant at Steinert Analytics—each episode features candid conversations with Central Ohio healthcare leaders and beyond on leveraging AI, predictive analytics, and data-driven strategies to overcome growth bottlenecks. Discover how forward-thinking leaders are using te ...
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Real Stories. Real Strategy. No Fluff. Data With Direction is the show where Chris Gambill, data engineering consultant and educator, cuts through the noise to help you build resilient data systems, tackle real-world challenges, and future-proof your analytics career. Each episode delivers practical guidance, industry insights, and the war stories you won’t find in textbooks, whether you’re tuning in live or catching up on the go.
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What happens when a best-selling author and "recovering data scientist" gets a microphone? This podcast. I'm Joe Reis, and each week I broadcast from wherever I am in the world, sharing candid thoughts on the data, tech, and AI industry. Sometimes it's a solo rant. Other times, I'm chatting with the smartest people I know. If you're looking for an unfiltered perspective on the state of AI, data, and tech, you've found it.
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Deception, influence, and social engineering in the world of cyber crime.
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The GOTO podcast seeks out the brightest and boldest ideas from language creators and the world's leading experts in software development in the form of interviews and conference talks. Tune in to get the inspiration you need to bring in new technologies or gain extra evidence to support your software development plan.
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Unlocking the Power of Data: A Guide for Leaders and Executives" As a leader or executive, you know the importance of data in driving business decisions and staying ahead of the competition. But, with the increasing amount of data generated daily, it can be overwhelming to know where to start and how to utilize this valuable asset effectively. This blog, with multiple topics, addresses the technical terminology in data engineering and analytics on the cloud.
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Tales of business leaders uncovering insight from their data to drive growth and profits. Data Secrets is a true crime style business podcast hosted by Nathan Settembrini and produced by Allegro Analytics. The video version is available on YouTube and Spotify.
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A weekly podcast on technical topics related to cloud computing including: MLOPs, LLMs, AWS, Azure, GCP, Multi-Cloud and Kubernetes.
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The Structural Engineering Channel (TSEC) focuses on helping structural engineering professionals stay up to date on technical trends in the field. Our hosts for the show, Mathew Picardal, PE, and Alexander Daddow, PE, CDT, interviews engineers ranging from recent engineering graduates to professionals from top engineering organizations on professional development topics for structural engineers to facilitate career advancement. Topics covered include but are not limited to performance-based ...
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Every 2 weeks, Mehdio (https://mehd.io) invites folks from Data Creators Club. Data Creators Club (https://datacreators.club/) is a website to discover the best data content creators on your favorite platforms
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Where business meets innovation and technology drives transformation. Engineering Evolved is the podcast for leaders navigating the forgotten ground between startup chaos and enterprise bureaucracy. If you're building and scaling teams at organizations in the middle — where startup rules no longer apply and enterprise playbooks are far too large — this show is for you. Hosted by Tom Barber, each episode explores the real challenges facing today's engineering leaders: scaling systems without ...
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Welcome to the DataCafé: a special-interest Data Science podcast with Dr Jason Byrne and Dr Jeremy Bradley, interviewing leading data science researchers and domain experts in all things business, stats, maths, science and tech.
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Databases and data engineering episodes of Software Engineering Daily
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From Google to Amazon, 5G to blockchain, selfies to self-driving, the internet is expected to become an even bigger part of our lives - and it's all supported by a growing legion of mammoth facilities known as data centers. Our digital footprint grows phenomenally every year and that data passes through, is stored and processed by the contents of these largest of energy intensive buildings on the planet. **** This podcast focuses on the facilities, technologies, vendors, owners, developers, ...
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Discussions around Data Engineering
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CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
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Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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Data Career Transformations is the show where we watch Analytics Engineers. Data Engineers, Data Analysts & Data scientists TRANSFORM their careers. Hosted by Bolaji Oyejide, dbt Community Manager. About the dbt Community: We've always believed the best way to get better at data is by sharing what you're learning. That's why we built the dbt Community—a place where data pros at every level can ask questions, debate ideas, and push each other forward. It's not just about solving today's probl ...
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The Datamam Podcast explores how public data is transforming modern industries. The show dives into real-world use cases of web scraping, data intelligence, and AI, from market analysis and competitive benchmarking to ethical debates and automation trends. Each episode breaks down complex data topics into engaging conversations for tech leaders, founders, and data professionals looking to stay ahead in a data-driven world.
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The Naked Scientists flagship science show brings you a lighthearted look at the latest scientific breakthroughs, interviews with the world's top scientists, answers to your science questions and science experiments to try at home.
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Brought to you by IT Audit Labs. Trusted cyber security experts and their guests discuss common security threats, threat actor techniques and other industry topics. IT Audit Labs provides organizations with the leverage of a network of partners and specialists suited for your needs. We are experts at assessing security risk and compliance, while providing administrative and technical controls to improve our clients’ data security. Our threat assessments find the soft spots before the bad g ...
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An occasional podcast about machine learning, data science, software engineering, and more.
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A new regular podcast series which features conversations with some of the key leaders and influencers from across UK infrastructure sector.
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Technical interviews about software topics.
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AntStack is one of the leading full-stack serverless consulting companies aiming at disrupting the cloud computing space by providing holistic solutions to get you up and running with serverless. We specialize in providing services like application development, application modernization, UI engineering, and data engineering & modernization that empower businesses to achieve unmatched efficiency, and cost-effectiveness. Our team of experienced experts brings a wealth of knowledge to the table ...
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Tristan Handy has been curating the Analytics Engineering Roundup newsletter since 2015, pulling together the internet's best data science & analytics articles. Tristan and co-host Julia Schottenstein now bring the Roundup to real life, hosting biweekly conversations with data practitioners inventing the future of analytics engineering. You can view full episode summaries and read back issues of the Roundup newsletter at https://roundup.getdbt.com. The podcast is sponsored by dbt labs, maker ...
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Join us each week to hear real-world advice and insights from senior marketing, growth and product leaders who are driving growth at the world's fastest growing companies.
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Entertaining & Sarcastic Podcast about dramatic stories on cyber and AI, which actually help people and organizations protect themselves online and stop cybercrime. Find all content at www.CyberCrimeJunkies.com and videos on YouTube & Rumble @CyberCrimeJunkiesPodcast Dive deeper with our newsletter on LinkedIn and Substack. THE CHAOS BRIEF.
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Beyond Dashboards: How Data Teams Earn a Seat at the Table
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Summary In this episode Goutham Budati about his Data–Perspective–Action framework and how it empowers data teams to become true business partners. Gautham traces his path from automating Excel reports to leading high‑impact data organizations, then breaks down why technical excellence alone isn’t enough: teams must pair reliable data systems with …
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Live with Joe Reis - January 2026 AMA. Ontologies, Data Modeling, Data Engineering, and More
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Welcome to 2026! In this spontaneous Friday AMA, I take listener questions on ontologies, the “leaky abstractions” of AI coding tools, why the “button pusher” era of engineering is a professional dead end, and the shifting landscape of data engineering. I also provides an update on my upcoming book, Mixed Model Arts (launching in March 2026), and d…
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Engineering Trustworthy AI: Designing, Testing, and Governing the Full AI Lifecycle for Enterprise Confidence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 7): CX with SG
42:28
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This episode focuses on what it truly takes to build AI systems that enterprises can trust at scale. We walk through the full AI lifecycle—from design and development to deployment, monitoring, and continuous validation—highlighting why trust cannot be bolted on after the fact. The discussion explores how bias, drift, opacity, and unmanaged autonom…
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951: Context Engineering, Multiplayer AI and Effective Search, with Dropbox’s Josh Clemm
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VP of Engineering at Dropbox Josh Clemm speaks to Jon Krohn about consolidating search tools across apps with the AI-powered workspace, Dropbox Dash, the new collaborative AI systems that enhance interoperability between team members and their projects, and how to avoid “context rot”. Dropbox Dash gives users the best of Dropbox’s cloud storage and…
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Fundamentals of Data Engineering • Matt Housley & Joe Reis
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This interview was recorded for the GOTO Book Club. http://gotopia.tech/bookclub Read the full transcription of the interview here: https://gotopia.tech/episodes/399 Matt Housley - Co-Author of "Fundamentals of Data Engineering", Keynote Speaker & Podcaster Joe Reis - Co-Author of "Fundamentals of Data Engineering", Keynote Speaker, Professor & Pod…
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The $100M Problem: How Lyft's Data Platform Prevents ML Failures with Ritesh Varyani at Lyft
25:46
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In this episode of the Data Engineering Show, host Benjamin Wagner sits down with Ritesh Varyani, Staff Software Engineer at Lyft, to explore how the company manages a sophisticated multi-engine data stack serving thousands of engineers, while simultaneously integrating AI across infrastructure and user-facing analytics. What You'll Learn: How to a…
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Running data-driven evaluations of AI engineering tools
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AI engineering tools are evolving fast. New coding assistants, debugging agents, and automation platforms emerge every month. Engineering leaders want to take advantage of these innovations while avoiding costly experiments that create more distraction than impact. In this episode of the Engineering Enablement podcast, host Laura Tacho and Abi Noda…
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The Role of Airflow in Building Smarter ML Pipelines at Vivian Health with Max Calehuff
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The integration of data orchestration and machine learning is critical to operational efficiency in healthcare tech. Vivian Health leverages Airflow to power both its ETL pipelines and ML workflows while maintaining strict compliance standards. Max Calehuff, Lead Data Engineer at Vivian Health, joins us to discuss how his team uses Airflow for ML o…
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Building the Future of Data Engineering: Denny Lee on AI, Community & Closing the Skills Gap
1:02:18
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In this episode of The Databricks Diaries, we’re joined by Denny Lee, Project Management Director of Developer Relations at Databricks, to discuss the future of data engineering, AI innovation, and community building. Denny shares how Databricks is addressing the global skills gap with initiatives like the Databricks Free Edition, free training pro…
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Flox, Nix, and Reproducible Software Systems with Michael Stahnke
55:16
55:16
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Modern software development is more complex than ever. Teams work across different operating systems, chip architectures, and cloud environments, each with its own dependency quirks and version mismatches. Ensuring that code runs reproducibly across these environments has become a major challenge that’s made even harder by growing concerns around s…
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This week, our hosts Dave Bittner, Joe Carrigan, and Maria Varmazis (also host of the T-Minus Space Daily show) are sharing the latest in social engineerin…
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A History of Technology & Computing w/ Bill Inmon and Roger Whatley
57:51
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The technology industry is prone to moving fast and forgetting its history. This is a shame because our industry is built on the shoulders of many giants, often long forgotten. Bill Inmon, Roger Whatley, and I discuss the history of technology and computing, covered in their new book, From Stone to Silicon. We talk about the big people and moments …
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AI Power Plays: How IBM’s Clarity Levels Up Every Customer Conversation with Paul Zikopoulos, Matt Bateson, and Kyle Sava
52:40
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Send us a text Unpack a groundbreaking application of IBM’s AI technology designed to revolutionize training and learning. This episode delves into how IBM’s AI-powered partner – built around IBM training – can sharpen technical knowledge, boost confidence, and help teams master every interaction, from pipeline development to closing critical deals…
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Reality doesn't obey logic — Angus Fletcher on anomalies, intuition, and innovation
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Professor of Story Science, Angus Fletcher, joins Master Data Storyteller, Sam Knowles, to dig into narrative cognition, creativity, and innovation in volatile, uncertain, complex, and ambiguous (VUCA) environments. Drawing on Project Narrative (based at Ohio State University) and his book Primal Intelligence, Angus explains why logic is not realit…
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Discover the cutting-edge technology of CYBER EAGLE, a revolutionary system designed to defend against the threats of quantum warfare. As the world enters a new era of cybersecurity challenges, CYBER EAGLE is poised to be at the forefront of protecting sensitive information and national security. In this conversation, host David Mauro engages with …
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Building Better Software: Why Workflows Beat Code Every Time • Ben Smith & James Beswick
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This interview was recorded for GOTO Unscripted. https://gotopia.tech Check out more here: https://gotopia.tech/articles/407 Ben Smith - Staff Developer Advocate at Stripe James Beswick - Head of Developer Relations at Stripe RESOURCES Ben https://twitter.com/benjamin_l_s https://github.com/bls20AWS https://linkedin.com/in/bensmithportfolio http://…
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955: Nested Learning, Spatial Intelligence and the AI Trends of 2026, with Sadie St. Lawrence
1:08:51
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Sadie St Lawrence joins Jon Krohn to discuss what to expect from the AI industry in 2026. Sadie and Jon talk through what they think will be the five biggest trends in AI, hand out awards for the best moments, comebacks, and disappointments in AI in 2025, and review how their predictions for 2025 played out. Hear Sadie’s five exciting predictions f…
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VS Code and Agentic Development with Kai Maetzel
1:09:04
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Visual Studio Code has become one of the most influential tools in modern software development. The open-source code editor has evolved into a platform used by millions of developers around the world, and it has reshaped expectations for what a modern development environment can be through its intuitive UX, rich extension marketplace, and deep inte…
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Please enjoy this encore of Word Notes. An optional security mode for macOS and iOS that reduces the attack surface of the operating system by disabling certain commonly attacked features. CyberWire Glossary link: https://thecyberwire.com/glossary/apple-lockdown-mode Audio reference link: “How NSO Group’s Pegasus Spyware Was Found on Jamal Khash…
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Welcome in! You’ve entered, Only Malware in the Building. Join us each month to sip tea and solve mysteries about today’s most interesting threats. Your host is Selena Larson, Proofpoint intelligence analyst and host of their podcast DISCARDED. Inspired by the residents of a building in New York’s exclusive upper west …
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Beyond Checklists: Evaluating Conversational AI
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In this episode of the Data Science Salon Podcast, we sit down with Carlos Aguilar, Head of Product at Hex and former founder of Hashboard, to discuss a topic critical for every data team: how to properly evaluate AI analytics tools. Carlos shares why traditional checklist-based evaluations fail for conversational AI and generative analytics tools,…
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Titans of Science: Ed Wild & Sarah Tabrizi
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In this episode, we hear from not one, but two Titans of Science, together. And that's because Ed Wild and Sarah Tabrizi are neuroscientists, neurologists and long-time collaborators both based at University College London. They've devoted much of their careers to understanding Huntington's Disease. Chris Smith went to visit them in London... Like …
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New Ways to Take Control Over Data Privacy with Kurt Long.
56:23
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Kurt Long CEO and founder of BUNKR (https://www.bunkr.life/) an affordable all-in-one app with secure messaging, password management, and secure file storage. We discuss new approaches to safe and private messaging apps, how to keep criminals out of your private data, and why online privacy is important to freedom. Chapters 01:09 Kurt Long's Work a…
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Rolls Royce SMR realities with Ruth Todd CBE
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We kick off the Infrastructure Podcast for 2026 by talking about nuclear power and taking a close look at the much discussed - and much anticipated - small modular reactor programme being developed by Rolls Royce SMR. My guest today is Ruth Todd CBE, Rolls-Royce SMR’s Operations and Supply Chain Director, the person charged with turning this long-s…
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1
Don't Get Tricked. Don't Skip These Two Steps. That's It
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Most cybercrime doesn’t start with genius hackers. It starts on a Tuesday. Someone’s busy. An email feels urgent. And a decision gets made five seconds too fast. Fear-based cybersecurity training hasn’t made people safer. It’s made them tired. Most cyber attacks don’t start with genius hackers. They start with rushed decisions, social engineering, …
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Protecting Identities - Best Practices and Fraud Prevention
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53:20
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Fraud Expert Ayelet Biger joins us. Find her at her site: https://scamranger.ai/ Chapters 00:00 Introduction and Overview 02:49 Shining a Light on the Victim's Perspective 10:00 Creating a Seamless User Experience 12:23 The Role of Behavioral Biometrics in Fraud Detection 15:16 Distinguishing Between Legitimate Users and Cyber Criminals 20:06 The E…
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From Claims to Credibility: Building Sustainable Brand Equity Through Proof, Transparency, and Operational Truth (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 8): CX with SG
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In this episode, we examine why brand trust today is earned through proof rather than promises. Marketing narratives alone are no longer sufficient—customers, regulators, and stakeholders demand evidence embedded in operations, data, and experience delivery. We discuss how organizations undermine brand equity when claims outpace execution and how c…
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CRM and CDP in Concert: Designing Unified Systems for Insight-Driven Customer Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 15): CX with SG
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This episode examines how CRM and customer data platforms work together to create cohesive, intelligent experiences. We explore why treating these systems independently limits insight and execution. The discussion highlights how synchronization enables real-time personalization, operational alignment, and strategic clarity. Listeners will gain a pr…
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The AI-Centric Enterprise Playbook: Redesigning Operating Models, Governance, and Execution for an Autonomous Future (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 9): CX with ...
42:55
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This episode outlines what it means to become an AI-centric enterprise—not by deploying tools, but by redesigning how the organization operates. We explore how leadership, governance, talent, and execution models must evolve as AI becomes embedded in daily decision-making. The discussion addresses why traditional hierarchies and approval chains str…
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Rewiring Utilities Industry CX for the Customer Era: Integrating Asset, Operational, and Customer Intelligence(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 13): CX with SG
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This episode focuses on how utilities modernize customer experience by unifying asset, operational, and customer data. We explore why legacy utility systems struggle with responsiveness, transparency, and trust. The discussion highlights how integrated data enables proactive service, outage communication, and regulatory alignment. Listeners will ga…
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AI Agents in Commerce: Redesigning Sales, Buying Journeys, and Go-To-Market Execution for Speed and Precision (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 24): CX with SG
42:07
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This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer engagement—dramatically reducing friction for both sellers and buyers. The discussion illustrates how mu…
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Designing AI Architecture for CX and CRM: Building Intelligent, Governed, and Scalable Customer Systems (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 6): CX with SG
48:33
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This episode focuses on the architectural foundations required to support AI-driven customer experience and CRM systems. We discuss how organizations move beyond point solutions to integrated architectures that support intelligence, governance, and continuous learning. The conversation highlights key design principles such as modularity, explainabi…
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Integrating Customer Experience with the Value Chain: How End-to-End Alignment Drives Growth, Trust, and Operational Excellence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 17 ...
34:27
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This episode explores why customer experience cannot be optimized in isolation from the broader value chain. We discuss how misalignment between marketing, sales, operations, and service creates friction that customers immediately feel. The conversation highlights how integrating CX into supply, fulfillment, pricing, and service execution improves …
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Unifying the High-Tech Industry Customer Universe: How Integrated Data Architectures Power Precision and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 12): CX with SG
34:23
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In this episode, we explore how high-tech companies bring together fragmented data universes to drive smarter engagement and execution. We discuss why siloed product, usage, sales, and service data prevents organizations from seeing customers holistically. The conversation highlights how unified data architectures enable faster insights, coordinate…
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Inside the Agentic CRM Enterprise: How Autonomous Sales, Service, and Knowledge Agents Redefine Enterprise Customer Operations (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 25 ...
37:56
37:56
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This episode provides a deep look into the architecture and operating model of an agentic CRM environment. We examine how specialized agents—spanning sales assistance, lead generation, content creation, service escalation, and knowledge management—work together as an integrated system. Rather than replacing humans, these agents augment teams by han…
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From Fragmented Journeys to Exponential Growth: Designing Integrated Customer Experiences That Scale Revenue (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 14): CX with SG
40:19
40:19
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40:19
This episode explores how integrated customer experiences drive exponential revenue growth. We discuss why disconnected touchpoints create friction, churn, and missed opportunities. The conversation highlights how alignment across sales, service, and product engagement unlocks compounding value. Listeners will learn how experience integration impro…
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Why AI Strategy Is Enterprise Transformation: Moving Beyond Pilots to Structural Change and Long-Term Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 23): CX with SG
43:51
43:51
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43:51
In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountability. We explore the dangers of fragmented adoption, unmanaged autonomy, and disconnected data strat…
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1
Retail CX in the Age of Data: How Customer Platforms Redefine Personalization, Loyalty, and Scale (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 16): CX with SG
35:23
35:23
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35:23
This episode explores how retailers use customer data platforms to compete in highly dynamic markets. We discuss why personalization, speed, and consistency are now baseline expectations. The conversation highlights how unified customer intelligence supports merchandising, marketing, and experience design. Listeners will learn how data-driven retai…
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Data Synergy in Automotive: Integrating Product, Vehicle, and Customer Intelligence for the Connected Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 11): CX with SG
39:56
39:56
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39:56
This episode examines how automotive organizations unlock value by integrating customer, vehicle, and product data into a unified operating view. We explore why disconnected data systems limit personalization, service optimization, and lifecycle engagement. The discussion highlights how integrated data enables smarter ownership experiences, predict…
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1
From Clicks to Trust: How the Algorithmic Economy Redefines Value, Influence, and Competitive Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 19): CX with SG
48:47
48:47
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48:47
This episode explores the shift from attention-based digital models to an economy built on algorithmic trust. We discuss how influence, discovery, and decision-making increasingly occur through intelligent systems rather than direct human choice. The conversation highlights why trust, transparency, and credibility now determine visibility and succe…
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1
The Seven Pillars of Modern Marketing CX: How Technology Shapes Engagement, Trust, and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 20): CX with SG
38:13
38:13
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38:13
This episode breaks down the seven foundational pillars that define effective customer experience in modern marketing ecosystems. We explore how data, orchestration, personalization, measurement, and governance work together to create consistent, scalable engagement. The discussion highlights why fragmented MarTech stacks fail to deliver value with…
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The Five Senses of Strategy: How Organizations Sense, Interpret, and Act in Complex Environments (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 22): CX with SG
37:47
37:47
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37:47
This episode introduces a sensory model of organizational strategy—how enterprises perceive signals, interpret meaning, and respond effectively. We explore why many organizations fail not from lack of intelligence, but from poor sensing and delayed response. The discussion connects strategy to awareness, feedback loops, and execution readiness. Lis…
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Escaping CX Inertia: The Four Outcomes That Separate Transformational Customer Experience from Incremental Change (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 18): CX with SG ...
35:18
35:18
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35:18
This episode examines why many CX initiatives stall despite significant investment. We introduce four defining CX outcomes that distinguish organizations that truly transform from those stuck in incremental improvement. The discussion explores how misaligned incentives, fragmented ownership, and surface-level metrics reinforce inertia. Listeners wi…
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Beyond CRM Silos: How Business Architecture Unifies Customer Strategy, Execution, and Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 10): CX with SG
35:59
35:59
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35:59
This episode explores why fragmented CRM systems fail to deliver cohesive customer experiences and how business architecture provides a more durable solution. We discuss how disconnected tools, teams, and metrics create operational blind spots that undermine growth and trust. The conversation highlights how business architecture aligns strategy, pr…
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Post-M&A CX Integration: Designing a Customer Experience Blueprint That Unlocks Real Synergy (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 21): CX with SG
38:11
38:11
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This episode explores why customer experience is often the missing link in post-merger integration. We discuss how fragmented systems, brands, and processes create confusion that undermines deal value. The conversation highlights how a CX blueprint aligns customer journeys, data, and execution across merged entities. Listeners will gain insight int…
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