The Algorithms + Data Structures = Programs Podcast (aka ADSP: The Podcast) is a programming podcast hosted by two NVIDIA software engineers that focuses on the C++ and Rust programming languages. Topics discussed include algorithms, data structures, programming languages, latest news in tech and more. The podcast was initially inspired by Magic Read Along. Feel free to follow us on Twitter at @adspthepodcast.
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A series of informal conversations with thought leaders, researchers, practitioners, and writers on a wide range of topics in technology, science, and of course big data, data science, artificial intelligence, and related applications. Anchored by Ben Lorica (@BigData), the Data Exchange also features a roundup of the most important stories from the worlds of data, machine learning and AI. Detailed show notes for each episode can be found on https://thedataexchange.media/ The Data Exchange p ...
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A podcast series where we discuss community, database, open source, and other topics. Email us at [email protected] for your feedback or suggestions.
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The perfect blend of research deep-dives and laid-back training talk.
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A bite-sized, charm-filled podcast that demystifies Answer Engine Optimization (AEO) for everyday content creators. Each 5-10 minute episode breaks down one key AEO concept in an accessible, entertaining way. Listeners will learn how to optimize their content for AI-powered search tools like ChatGPT, Siri, and Google Assistant - without the technical jargon that makes their eyes glaze over.
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Relaxed Conversations around getting AI into production, whatever shape that may come in (agentic, traditional ML, LLMs, Vibes, etc)
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Your next million website visitors won't be human. AI agents are already browsing the web. Comparison shopping, researching products, filling out forms, booking travel, extracting information. And most websites are completely unprepared. Navigation that makes sense to humans confuses agents. Checkouts break. Critical information is invisible. No Hacks is the podcast about this shift. We explore how to optimise websites for AI agents: what breaks, what works, and what companies need to do now ...
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The O'Reilly Data Show Podcast explores the opportunities and techniques driving big data, data science, and AI.
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Get an inside look at the world of securitization with Fitch Ratings’ Structured Finance in Focus podcast series – join our expert analysts each month for the insights you need to navigate the latest developments across CLOs, ABS, CMBS, RMBS and more.
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Coding nuggets ranging from writing your first program to understanding advanced algorithms and data structures. Head over to dungeoncoder.com for more content, including interactive lessons related to the podcast content.
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Welcome to the Backend Engineering Show podcast with your host Hussein Nasser. If you like software engineering you’ve come to the right place. I discuss all sorts of software engineering technologies and news with specific focus on the backend. All opinions are my own. Most of my content in the podcast is an audio version of videos I post on my youtube channel here http://www.youtube.com/c/HusseinNasser-software-engineering Buy me a coffee https://www.buymeacoffee.com/hnasr 🧑🏫 Courses I Te ...
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The Campaign Trend Podcast brings you into conversation with professionals who drive the business of Politics. Hosted by Eric Wilson, Executive Director of the Center for Campaign Innovation. Visit CampaignTrend.com/podcast for more.
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Your AI Roadmap the podcast is on a mission to decrease fluffy HYPE and talk to the people actually building AI. Anyone can build in AI. Including you. Whether you’re terrified or excited, there’s been no better time than today to dive in! Now is the time to be curious and future-proof your career and ... ultimately your income. This podcast isn't about white dudes patting themselves on the back, this is about you and me and ALL the paths into cool projects around the world! What's next on y ...
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Get ready to tune into the heart of innovation with Tech Pulse MMCOE – where campus spirit meets the frontiers of technology. Join voices from MMCOE’s vibrant community—students, faculty, and tech trailblazers—as we explore breakthrough projects, emerging trends, and the future of engineering. Where Campus Meets Cutting-Edge Tech. MMCOE Vision: To be a globally renowned institution through excellence in engineering education for holistic and sustainable development MMCOE Mission: M1: Empower ...
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This podcast aims at sharing best data science interview practices and answering data science interview related queries from our community.
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No Limit Leadership is the go-to podcast for growth-minded executives who refuse to settle for mediocrity. Hosted by executive coach and former Special Forces commander Sean Patton, this show explores modern leadership, self-leadership, and the real-world strategies that build high-performing teams. Whether you're focused on leadership development, building a coaching culture, improving leadership communication, or strengthening team accountability, each episode equips you with actionable in ...
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Thought Leaders share their ideas about the future of “Search” and “Structured Data” with Martha van Berkel, the CEO of Schema App. The landscape is changing FAST! Discover how you can manage your brand through machines to be found, stand out and connect with your customers. Machines? Chatbots, search engines, voice assistants, cars, etc.
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Welcome to The Flux - where we talk data, decisions, and stories of people asking the what-if questions to create an intentional impact on the future.
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Take a deep dive into the world of SEO and digital marketing with SE Ranking DoFollow Podcast. Actionable insights, latest trends, and thought-provoking case studies from seasoned experts and practitioners. In this SEO podcast, professionals and business leaders from all over the globe come together to help their less-experienced peers cut through the noise and catch them up on all the latest SEO advancements and developments.
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James Dooley is a Manchester-based entrepreneur, investor, and SEO strategist. James Dooley founded FatRank and PromoSEO, two UK performance marketing agencies that deliver no-win-no-fee lead generation and digital growth systems for ambitious businesses. James Dooley positions himself as an Investorpreneur who invests in UK companies with high growth potential because he believes lead generation is the root of all business success. The James Dooley Podcast explores the mindset, methods, and ...
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The Structural Engineering Channel (TSEC) focuses on helping structural engineering professionals stay up to date on technical trends in the field. Our hosts for the show, Mathew Picardal, PE, and Alexander Daddow, PE, CDT, interviews engineers ranging from recent engineering graduates to professionals from top engineering organizations on professional development topics for structural engineers to facilitate career advancement. Topics covered include but are not limited to performance-based ...
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Developing your knowledge to help you build a successful Mortgage Broker business. Craig Skelton shares his thoughts and experiences on all aspects of mortgage advice covering everything from operating in the banking world, estate agency based advisers all the way up to working as a self employed broker. He will be joined by experts from within the industry and other business sectors which all play a key part in becoming a successful mortgage broker in the modern world.
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Step into the future of risk evaluation with Underwriting Evolved – a Digital Underwriting Optimization (DUO) podcast – and pull back the curtain on the evolving world of underwriting. Hosted by RGA's Adam Lorentzen, each episode features candid, insightful conversations with the trailblazers redefining how we assess and manage risk. Benefit from access to the minds moving the industry forward.
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How to become a full-stack developer in the next 6 months & change your life with code.
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Keep up with software engineering best practices and tradeoffs from tryexceptpass.org and around the web.
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Fire Engineering Magazine’s been devoted to the training interests of firefighters since 1877. Listen to our lineup of podcasts featuring hosts from around the fire service.
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CX with SG: AI, Data and Customer Experience CX-CRM. Masterclass learning insights with SG
Sourajit Ghosh (SG)
Welcome to CX with SG. Let's learn AI, Data and Customer Experience CX-CRM with Sourajit Ghosh (SG). What I learn, I think, I share 🙂 Welcome to my personal knowledge journal — a podcast where AI reflects on what I’m learning, I'm thinking, I am writing, rough study notes from these domains: 1) Customer Experience (CX), CRM, E-commerce, Marketing, Sales & Service, Lead-to-Cash 2)Artificial Intelligence (AI), Data Engineering, Enterprise Architecture 3) Technology & Business Thought Leadershi ...
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Aleksandra Zuraw from Digital Pathology Place discusses digital pathology from the basic concepts to the newest developments, including image analysis and artificial intelligence. She reviews scientific literature and together with her guests discusses the current industry and research digital pathology trends.
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Conversations at the heart of moving health care forward, from Solventum Health Information Systems.
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Welcome to The ESGmark® Podcast, where we hear from inspiring businesses committed to a sustainable future. Our host Chloë Clarke will be interviewing CEOs and business leaders about how and why they started, how they’ve grown and how ESG policies and values have shaped their journey.
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Jack Farley interviews the very best financial minds about macro, markets, and monetary matters. Follow Jack on Twitter @JackFarley96.
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Presentation design team at theprezenter.com take you on a fun dive into tools like Prezi, PowerPoint, and many others that help you share your ideas in a memorable way. The team will also provide a weekly dose of design advice for non-creatives, and in-depth interviews with experts from the fields of data visualisation, neuroscience, and public speaking. All this in weekly episodes with a touch of humor and some really bad jokes!
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Engl 1102 food data analysis Cover art photo provided by Anton Darius | @theSollers on Unsplash: https://unsplash.com/@thesollers
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Podcast Title: The Schema Showdown: A Secret Weapon for Google AI Overviews? Episode Description: Is your site invisible in Google's AI Overviews? A new experiment might have found the key. In this episode, we dive into a fascinating head-to-head test conducted by SEO experts Molly Nogami and Benjamin Tannenbaum to answer a critical question: Does high-quality structured data give you an edge in AI Overviews?. The researchers set up a controlled experiment with three nearly identical single- ...
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Whose Voices? is the podcast from Whose Knowledge?. Here we collect conversations with people and communities who are decolonizing the internet and working towards knowledge justice. Whose Voices? is CC BY-SA 4.0 licensed.
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"web3 with a16z" is a show about the next generation of the internet, and about how builders and users — whether artists, coders, creators, developers, companies, organizations, or communities — now have the ability to not just "read" (web1) + "write" (web2) but "own" (web3) pieces of the internet, unlocking a new wave of creativity and entrepreneurship. Brought to you by a16z crypto, this show is the definitive resource for understanding and going deeper on all things crypto and web3. From ...
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Your guide to SEO, website optimization, and digital marketing. Expert interviews and insights brought to you by Lumar. Learn more about Lumar’s cutting-edge website optimization platform at lumar.io
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Exploring basketball's best ideas, strategies, and coaches from around the world.
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Fascinating conversations with founders, leaders, and experts about product management, artificial intelligence (AI), user experience design, technology, and how we can create the best product experiences for users and our businesses.
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Welcome to SEO in Short Podcast where we would cover some interesting topics related to Search Engine Optimisation and of course we would have some valuable SEO tips for you! Visit http://www.seoinshort.com for more information.
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LambdaCast is a podcast about functional programming for working developers. Our focus is to describe concepts using clear everyday language without watering anything down. If you've ever been curious about FP but were turned off by the jargon or unfamiliar concepts, this is the place to be. Thoughts, comments, critique? Send them to [email protected] Music is "Lively Lumpsucker" by Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License Icon is a mod ...
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Weekly updates on new data and best practices in patient care for a variety of infectious diseases including COVID-19, HIV, and viral hepatitis, from Decera Clinical Education. Gain practical strategies and earn CME/CE credit for selected episodes.
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The Law Firm Growth Lab Podcast explores the science of scaling your practice. Each episode features top-performing immigration and family law attorneys who share the real-world strategies, data-driven insights, and marketing systems that fueled their growth. Hosted by the digital marketing team behind MarketCrest, an internationally-acclaimed agency for law firm growth. We break down what works, what doesn’t, and how to turn your marketing into a predictable, repeatable system for success. ...
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The Property Line is a brief and lively discussion of the biggest issues facing the commercial real estate industry. The podcast will deliver insights from Seyfarth’s real estate lawyers and other industry leaders on current market trends and how they impact all facets of commercial real estate.
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Unmasking Business Blind Spots Join Dean Svarc, business turnaround expert, entrepreneur, and author of Trojan Horse, for raw, real-world insights on turning business threats into triumphs. Each episode dives into hidden "Trojan Horses"—toxic cultures, technical debt, burnout—and delivers actionable strategies to fix them. From gritty startup stories to award-winning turnarounds, Dean and his co-hosts share no-BS lessons for entrepreneurs and leaders. Subscribe on your favorite platform and ...
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Discussion, analysis and conversation from OptaPro on data analysis and analytics within professional football.
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Why AI Strategy Is Enterprise Transformation: Moving Beyond Pilots to Structural Change and Long-Term Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 23): CX with SG
43:51
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43:51In this episode, we discuss why AI can no longer be treated as a technology initiative or isolated innovation effort. Instead, AI strategy is enterprise transformation—reshaping operating models, governance, risk management, and leadership accountability. We explore the dangers of fragmented adoption, unmanaged autonomy, and disconnected data strat…
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Episode 267: Advent of Code 2025 (Day 2 & 3)
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35:25In this episode, Conor and Ben chat about Advent of Code 2025 Day 2 and 3! Link to Episode 267 on Website Discuss this episode, leave a comment, or ask a question (on GitHub) Socials ADSP: The Podcast: Twitter Conor Hoekstra: LinkTree / Bio Ben Deane: Twitter | BlueSky Show Notes Date Recorded: 2025-12-22 Date Released: 2026-01-02 Advent of Code 20…
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Context engineering 2.0, Agents + Structured Data, and the Redis Context Engine
45:33
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45:33Simba Khadder is the founder and CEO of Featureform, now at Redis, working on real-time feature orchestration and building a context engine for AI and agents. Context Engineering 2.0, Simba Khadder // MLOps Podcast #352 Join the Community: https://go.mlops.community/YTJoinIn Get the newsletter: https://go.mlops.community/YTNewsletter // Abstract Fe…
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Why Small Daily Habits Beat New Year Resolutions For Mortgage Brokers
12:54
12:54
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12:54Send us a text Resolutions spark hype, then disappear. We’re starting 2026 by choosing a smarter path: one small habit you can do in under 10 minutes that builds identity, steadies your mind, and grows your mortgage business. No overwhelm, no guilt—just a system you’ll actually keep. We break down why traditional New Year goals fail—loss aversion, …
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Family First: Balancing Leadership at Home and On Duty
1:40:46
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1:40:46In this episode of The Larry Conley Show, host Larry Conley sits down with his son Joshua to explore the unique challenges firefighters face in balancing family life and the demands of their profession. Reflecting on over a decade of fire service experience and recent personal losses, Larry emphasizes the importance of not letting the firefighting …
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106: From Immigrant to 7-Figure Solopreneur: Building Power, Purpose, and Homes on Her Terms w/ Danilda Polanco
37:46
37:46
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37:46In this powerful episode, Sean sits down with Danilda Polanco, architect, developer, and founder of Dope Architecture, to unpack what it really takes to build a life and business on your own terms. Danilda shares her journey from immigrating to the U.S. at 19 with no English, to becoming a 7-figure solopreneur leading a respected design-build firm …
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The Convexity Maven’s Biggest Macro Trades of 2026: Why Bonds, Gold, and Debasement Matter Again in 2026 | Harley Bassman
1:02:08
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1:02:08Harley Bassman, managing partner at Simplify Asset Management and widely known as the “Convexity Maven,” joins Monetary Matters to break down the hidden risks shaping today’s markets. He explains why inflation is likely to remain structurally higher, why massive fiscal deficits matter more than Fed policy, and how passive flows continue to support …
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Leveraging Data for Community Risk Reduction with NERIS
57:50
57:50
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57:50During this episode of Fire Service Data and Tech Talk, host Eddie Buchanan welcomes Mike Cox, director of Fire & EMS Solutions, Esri; Baylie Scott, research scientist for UL Research Institutes’ Fire Safety Research Institute; and Jason Orellana, community risk reduction specialist for the Cape Coral (FL) Fire Department. During this discussion on…
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Inside the Fire Marshal's Office with Billy Hux
1:06:27
1:06:27
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1:06:27In this episode of The Training Officer, host Dave McGlynn welcomes Billy Hux, the chief state fire marshal in Virginia. Hux brings nearly three decades of fire service experience to the conversation, which explores the critical role of fire marshals, including code enforcement, fire prevention, arson investigation, and public education. During the…
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Engineering Trustworthy AI: Designing, Testing, and Governing the Full AI Lifecycle for Enterprise Confidence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 7): CX with SG
42:28
42:28
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42:28This episode focuses on what it truly takes to build AI systems that enterprises can trust at scale. We walk through the full AI lifecycle—from design and development to deployment, monitoring, and continuous validation—highlighting why trust cannot be bolted on after the fact. The discussion explores how bias, drift, opacity, and unmanaged autonom…
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Building a Winning Enterprise Data Strategy: From Fragmentation to Decision-Centric Value Creation (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 5): CX with SG
40:11
40:11
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40:11This episode examines what separates effective enterprise data strategies from costly, underperforming initiatives. We explore why data value emerges not from accumulation, but from alignment with decision-making, execution, and accountability. The discussion addresses common pitfalls such as siloed ownership, unclear governance, and misaligned inc…
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From Clicks to Trust: How the Algorithmic Economy Redefines Value, Influence, and Competitive Advantage (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 19): CX with SG
48:47
48:47
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48:47This episode explores the shift from attention-based digital models to an economy built on algorithmic trust. We discuss how influence, discovery, and decision-making increasingly occur through intelligent systems rather than direct human choice. The conversation highlights why trust, transparency, and credibility now determine visibility and succe…
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AI Architecture of Agency_ Agentic Systems as Enterprise Infrastructure (Season 4 Agentic AI System Architecture Masterclass, Episode 11): CX with SG
33:37
33:37
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33:37This episode positions agentic systems as foundational enterprise infrastructure. We explore how agency changes execution, governance, and scale. The discussion highlights why organizations must architect for agency deliberately. Listeners will gain a strategic view of autonomy as infrastructure. This episode ties together the agentic transformatio…
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Retail CX in the Age of Data: How Customer Platforms Redefine Personalization, Loyalty, and Scale (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 16): CX with SG
35:23
35:23
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35:23This episode explores how retailers use customer data platforms to compete in highly dynamic markets. We discuss why personalization, speed, and consistency are now baseline expectations. The conversation highlights how unified customer intelligence supports merchandising, marketing, and experience design. Listeners will learn how data-driven retai…
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Beyond CRM Silos: How Business Architecture Unifies Customer Strategy, Execution, and Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 10): CX with SG
35:59
35:59
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35:59This episode explores why fragmented CRM systems fail to deliver cohesive customer experiences and how business architecture provides a more durable solution. We discuss how disconnected tools, teams, and metrics create operational blind spots that undermine growth and trust. The conversation highlights how business architecture aligns strategy, pr…
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CRM and CDP in Concert: Designing Unified Systems for Insight-Driven Customer Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 15): CX with SG
41:00
41:00
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41:00This episode examines how CRM and customer data platforms work together to create cohesive, intelligent experiences. We explore why treating these systems independently limits insight and execution. The discussion highlights how synchronization enables real-time personalization, operational alignment, and strategic clarity. Listeners will gain a pr…
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The Five Senses of Strategy: How Organizations Sense, Interpret, and Act in Complex Environments (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 22): CX with SG
37:47
37:47
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37:47This episode introduces a sensory model of organizational strategy—how enterprises perceive signals, interpret meaning, and respond effectively. We explore why many organizations fail not from lack of intelligence, but from poor sensing and delayed response. The discussion connects strategy to awareness, feedback loops, and execution readiness. Lis…
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Algorithmic Intelligence in CX-CRM: How Advanced Models Transform Customer Experience, Prediction, and Engagement (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 3): CX with SG
44:15
44:15
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44:15This episode focuses on the role of advanced AI algorithms in reshaping CRM and customer experience strategies. We explore how predictive models, pattern recognition, and adaptive learning systems enable organizations to anticipate customer needs rather than simply react to them. The conversation covers how algorithms power personalization, churn p…
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From Static CRM to Living Systems: How Agentic AI Redefines Customer Strategy, Engagement, and Revenue Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 2): CX with SG
35:48
35:48
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35:48In this episode, we explore why traditional CRM systems struggle to keep pace with modern customer expectations and how agentic AI fundamentally changes that equation. Static records, delayed updates, and manual workflows are replaced by intelligent systems that continuously interpret customer signals and recommend actions in context. We discuss ho…
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Data Synergy in Automotive: Integrating Product, Vehicle, and Customer Intelligence for the Connected Experience (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 11): CX with SG
39:56
39:56
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39:56This episode examines how automotive organizations unlock value by integrating customer, vehicle, and product data into a unified operating view. We explore why disconnected data systems limit personalization, service optimization, and lifecycle engagement. The discussion highlights how integrated data enables smarter ownership experiences, predict…
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Integrating Customer Experience with the Value Chain: How End-to-End Alignment Drives Growth, Trust, and Operational Excellence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 17 ...
34:27
34:27
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34:27This episode explores why customer experience cannot be optimized in isolation from the broader value chain. We discuss how misalignment between marketing, sales, operations, and service creates friction that customers immediately feel. The conversation highlights how integrating CX into supply, fulfillment, pricing, and service execution improves …
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Designing AI Architecture for CX and CRM: Building Intelligent, Governed, and Scalable Customer Systems (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 6): CX with SG
48:33
48:33
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48:33This episode focuses on the architectural foundations required to support AI-driven customer experience and CRM systems. We discuss how organizations move beyond point solutions to integrated architectures that support intelligence, governance, and continuous learning. The conversation highlights key design principles such as modularity, explainabi…
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Unifying the High-Tech Industry Customer Universe: How Integrated Data Architectures Power Precision and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 12): CX with SG
34:23
34:23
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34:23In this episode, we explore how high-tech companies bring together fragmented data universes to drive smarter engagement and execution. We discuss why siloed product, usage, sales, and service data prevents organizations from seeing customers holistically. The conversation highlights how unified data architectures enable faster insights, coordinate…
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AI Agents in Commerce: Redesigning Sales, Buying Journeys, and Go-To-Market Execution for Speed and Precision (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 24): CX with SG
42:07
42:07
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42:07This episode dives into how AI agents are reshaping commerce by automating decision-making across complex buying and selling motions. We explore how intelligent agents support account planning, deal configuration, pricing decisions, and customer engagement—dramatically reducing friction for both sellers and buyers. The discussion illustrates how mu…
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Engineering the Agentic Enterprise_ Structural Operating Models, Trust Architectures, and Talent Transformation for Autonomous Intelligence (Season 4 Agentic AI System Architecture Masterclass, Episode ...
46:35
46:35
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46:35This final episode synthesizes the agentic enterprise vision. We explore how operating models, governance, and architecture converge to support autonomy at scale. The discussion highlights structural transformation rather than incremental change. Listeners will gain a holistic understanding of what it means to engineer an agentic enterprise respons…
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Safety-by-Design, Determinism & Constraints for Enterprise Agentic AI Systems (Season 4 Agentic AI System Architecture Masterclass, Episode 9): CX with SG
43:59
43:59
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43:59This episode focuses on designing safety into autonomous systems from inception. We discuss determinism, constraint models, and formal safeguards. The conversation highlights why reactive controls are insufficient. Listeners will gain a deep understanding of proactive safety architecture. This episode is essential for regulated and high-risk enviro…
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CX Agentic AI and the Continuous Close: Rethinking Revenue Operations for Always-On Decision-Making and Adaptive Sales Execution (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode ...
43:28
43:28
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43:28This episode examines how agentic AI transforms traditional, episodic sales processes into a continuous, adaptive revenue engine. Rather than relying on static forecasts, manual handoffs, and delayed insights, agentic systems enable organizations to sense, decide, and act across the entire revenue lifecycle in real time. We discuss how autonomous a…
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The Seven Pillars of Modern Marketing CX: How Technology Shapes Engagement, Trust, and Growth(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 20): CX with SG
38:13
38:13
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38:13This episode breaks down the seven foundational pillars that define effective customer experience in modern marketing ecosystems. We explore how data, orchestration, personalization, measurement, and governance work together to create consistent, scalable engagement. The discussion highlights why fragmented MarTech stacks fail to deliver value with…
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Escaping CX Inertia: The Four Outcomes That Separate Transformational Customer Experience from Incremental Change (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 18): CX with SG ...
35:18
35:18
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35:18This episode examines why many CX initiatives stall despite significant investment. We introduce four defining CX outcomes that distinguish organizations that truly transform from those stuck in incremental improvement. The discussion explores how misaligned incentives, fragmented ownership, and surface-level metrics reinforce inertia. Listeners wi…
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From Fragmented Journeys to Exponential Growth: Designing Integrated Customer Experiences That Scale Revenue (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 14): CX with SG
40:19
40:19
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40:19This episode explores how integrated customer experiences drive exponential revenue growth. We discuss why disconnected touchpoints create friction, churn, and missed opportunities. The conversation highlights how alignment across sales, service, and product engagement unlocks compounding value. Listeners will learn how experience integration impro…
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Rewiring Utilities Industry CX for the Customer Era: Integrating Asset, Operational, and Customer Intelligence(Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 13): CX with SG
39:13
39:13
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39:13This episode focuses on how utilities modernize customer experience by unifying asset, operational, and customer data. We explore why legacy utility systems struggle with responsiveness, transparency, and trust. The discussion highlights how integrated data enables proactive service, outage communication, and regulatory alignment. Listeners will ga…
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From Claims to Credibility: Building Sustainable Brand Equity Through Proof, Transparency, and Operational Truth (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 8): CX with SG
34:58
34:58
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34:58In this episode, we examine why brand trust today is earned through proof rather than promises. Marketing narratives alone are no longer sufficient—customers, regulators, and stakeholders demand evidence embedded in operations, data, and experience delivery. We discuss how organizations undermine brand equity when claims outpace execution and how c…
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Blueprinting the CX Big Data Enterprise: Architecting for Scale, Complexity, and Continuous Intelligence (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 4): CX with SG
44:58
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44:58This episode explores how enterprises must rethink architecture in a world defined by massive data volumes, real-time decision-making, and continuous intelligence. We discuss why traditional system designs collapse under zettabyte-scale complexity and how modern architectures prioritize integration, governance, and adaptability. The conversation hi…
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Post-M&A CX Integration: Designing a Customer Experience Blueprint That Unlocks Real Synergy (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 21): CX with SG
38:11
38:11
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38:11This episode explores why customer experience is often the missing link in post-merger integration. We discuss how fragmented systems, brands, and processes create confusion that undermines deal value. The conversation highlights how a CX blueprint aligns customer journeys, data, and execution across merged entities. Listeners will gain insight int…
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Inside the Agentic CRM Enterprise: How Autonomous Sales, Service, and Knowledge Agents Redefine Enterprise Customer Operations (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 25 ...
37:56
37:56
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37:56This episode provides a deep look into the architecture and operating model of an agentic CRM environment. We examine how specialized agents—spanning sales assistance, lead generation, content creation, service escalation, and knowledge management—work together as an integrated system. Rather than replacing humans, these agents augment teams by han…
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The AI-Centric Enterprise Playbook: Redesigning Operating Models, Governance, and Execution for an Autonomous Future (Season 5 Enterprise CX-CRM AI Data & Architecture Masterclass, Episode 9): CX with ...
42:55
42:55
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42:55This episode outlines what it means to become an AI-centric enterprise—not by deploying tools, but by redesigning how the organization operates. We explore how leadership, governance, talent, and execution models must evolve as AI becomes embedded in daily decision-making. The discussion addresses why traditional hierarchies and approval chains str…
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Human – AI Agent Collaboration Models, Escalation Design, and Hybrid Workforce Architecture (Season 4 Agentic AI System Architecture Masterclass, Episode 10): CX with SG
47:49
47:49
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47:49This episode explores how humans and agents collaborate effectively. We discuss escalation design, shared accountability, and trust boundaries. The conversation highlights why hybrid models outperform full automation. Listeners will gain insight into designing productive human–agent systems. This episode reframes AI as a workforce multiplier. Podca…
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Systems Engineering Framework Enterprise Agentic AI (Season 4 Agentic AI System Architecture Masterclass, Episode 5): CX with SG
44:32
44:32
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44:32This episode dives deep into execution-layer architecture for multi-agent systems. We discuss control planes, choreography, and escalation paths. The conversation highlights why execution design determines resilience and predictability. Listeners will gain a systems-level understanding of how autonomous agents operate coherently. This episode is es…
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AI Systems Architecture for Autonomous Agentic Identity, Governance, and Runtime Authorization (Season 4 Agentic AI System Architecture Masterclass, Episode 6): CX with SG
37:55
37:55
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37:55This episode focuses on identity and authority in autonomous systems. We explore how agents are authenticated, constrained, and audited. The discussion highlights why unmanaged identity creates existential risk. Listeners will gain insight into how identity architecture underpins trust and safety. This episode is critical for security and governanc…
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AgenticAI Universal Context Exchange_ Architecture, Governance, and Enterprise-Scale Management (Season 4 Agentic AI System Architecture Masterclass, Episode 3): CX with SG
43:33
43:33
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43:33This episode explores how context—not just data—must be governed and shared across agentic systems. We discuss how universal context exchange prevents fragmentation, hallucination, and inconsistency. The conversation highlights schema stewardship, mediation, and enterprise-wide understanding. Listeners will gain clarity on how context architecture …
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Data Architecture & Knowledge Graphs for the Agentic Era_ Systems-Centric Data Foundations for Enterprise AI (Season 4 Agentic AI System Architecture Masterclass, Episode 4): CX with SG
45:44
45:44
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45:44This episode examines how knowledge must be structured for agentic systems to reason reliably. We explore why ungoverned knowledge leads to inconsistency and risk. The discussion covers ontologies, provenance, and lifecycle control. Listeners will gain insight into how knowledge architecture enables trustworthy decision-making. This episode connect…
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Cost Governance, Economic Control, and Resource Optimization for Enterprise Agentic AI Systems (Season 4 Agentic AI System Architecture Masterclass, Episode 8): CX with SG
45:09
45:09
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45:09This episode examines cost as a first-class governance concern in agentic systems. We explore economic control planes, usage limits, and policy enforcement. The discussion highlights why financial oversight must be embedded in architecture. Listeners will gain insight into preventing uncontrolled spend and system abuse. This episode connects autono…
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Trust Architecture for Enterprise Agentic AI Systems_ An Architectural and Governance Handbook (Season 4 Agentic AI System Architecture Masterclass, Episode 7): CX with SG
39:14
39:14
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39:14This episode explores trust as a system property rather than a policy statement. We discuss enforcement, verification, and accountability mechanisms. The conversation highlights why trust must be engineered, not assumed. Listeners will gain a concrete framework for trustworthy autonomy. This episode anchors agentic AI in enterprise-grade governance…
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AI AgenticOps and Runtime Reliability for Enterprise Agent Systems_ Lifecycle, Observability, Incidents, and Continuous Assurance (Season 4 Agentic AI System Architecture Masterclass, Episode 2): CX with ...
42:31
42:31
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42:31This episode focuses on how enterprises operate agentic systems safely in production. We discuss lifecycle management, observability, rollback mechanisms, and failure containment. The conversation highlights why runtime governance is essential once agents act independently. Listeners will gain insight into how AgenticOps enables control without sac…
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AI Architectural Framework for Enterprise Multi-Agent Systems_ Orchestration, Reliability, and Governance (Season 4 Agentic AI System Architecture Masterclass, Episode 1): CX with SG
38:42
38:42
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38:42This episode introduces the foundational architecture behind enterprise-grade multi-agent systems. We explore how orchestration, reliability, and governance must be designed upfront to avoid uncontrolled autonomy. The discussion highlights how agents collaborate, escalate, and remain observable within complex enterprises. Listeners will gain a clea…
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Computers that Think and Take Actions for You
45:08
45:08
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45:08Zengyi Qin is the Founder of the OpenAGI Foundation, working on computer-use models and open, agent-centric AI infrastructure. Computers that Think and Take Actions for You, Zengy Qin // MLOps Podcast #355 Join the Community: https://go.mlops.community/YTJoinIn Get the newsletter: https://go.mlops.community/YTNewsletter MLOps Merch: https://shop.ml…
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John Andrzejek on Scrambling vs. Anti-Scrambling Defensive Systems, Doubling the Post, and PNR Cutting Actions {Campbell}
1:00:32
1:00:32
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1:00:32In this episode of Slappin’ Glass, we’re joined by John Andrzejek, Head Coach at Campbell and former defensive coordinator for Florida’s national championship team, for a deep dive into the real trade-offs that shape elite defensive systems. Coach Andrzejek walks us through how his defensive philosophy has evolved across stops at St. Mary’s, Columb…
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