Best Dennis Hawkins Podcasts (2024)

1
AI Isn't What It's Hyped To Be | Jon Arnold 36:36

8d ago36:36

36:36

Send us a text Episode Summary: In this episode, we chat with Jon Arnold, founder of an independent tech analyst company and an expert in communications technologies, about the future of AI and its strategic impacts on the industry. John discusses the potential backlash against AI, the dominance of big tech players, and the importance of understand…

1
Revolutionizing Customer Experience with AI | Declan Ivory 37:11

2M ago37:11

37:11

Send us a text Episode Summary: In this episode we sit down with Declan Ivory, VP of Customer Support at Intercom, and with extensive experience in leading customer support operations, Declan shares his expertise on integrating AI into customer service to create more meaningful and efficient customer interactions. Key Highlights: AI Co-Pilot, Agent…

1
How to Personalize the Experience (with Nicki Slaugh & Eric Sheninger) 29:58

3M ago29:58

29:58

Guests: Nicki Slaugh, Principal, Quest Academy (UT) X: https://www.x.com/NickiatQuest Eric Sheninger, Award-winning educator and CEO, Aspire Change EDU X: https://www.x.com/e_sheninger Personalize (the book) - https://amzn.to/3z7wQJv Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmur…

1
Leading a School from the Front and Back (with Andrew Rebello) 31:54

3M ago31:54

31:54

Guest: Andrew Rebello, Assistant Superintendent-Principal, Diman Regional Vocational Technical High School (MA) X: https://www.x.com/DimanPrincipal Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmurray IG: https://www.instagram.com/thomascmurrayedu Future Ready Schools Website: https…

1
The Teacher is the #1 Impacter (with Melody Hawkins) 34:14

3M ago34:14

34:14

Guest: Melody Hawkins, Science Facilitator, Tennessee X: https://www.x.com/MHawkinsEDU IG: https://www.instragram.com/mhawkinsedu Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmurray IG: https://www.instagram.com/thomascmurrayedu Future Ready Schools Website: https://www.FutureReady…

1
How To Create Experience Makers | Dan Gingiss 38:00

4M ago38:00

38:00

Send us a text Episode Summary: In this episode, we chat with Dan Gingiss, a customer experience expert and keynote speaker, about the pivotal role of social media in customer service. Dan shares his journey from corporate America to becoming a thought leader in customer experience, emphasizing the importance of engaging with customers on social me…

1
Be the Leader You Set Out to Be (with Baruti Kafele) 30:00

3M ago30:00

30:00

Guest: Baruti Kafele, Best-Selling Speaker & Author X: https://www.x.com/PrincipalKafele IG: https://www.instagram.com/PrincipalKafele Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmurray IG: https://www.instagram.com/thomascmurrayedu Future Ready Schools Website: https://www.Future…

1
The Storms Are Coming! Let's Normalize Them! (with Dr. Donya Ball) 37:20

4M ago37:20

37:20

Guest: Dr. Donya Ball, Superintendent, The Academies (CA) X: https://www.x.com/SuptDonya IG: https://www.instagram.com/dr__d__/ Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmurray IG: https://www.instagram.com/thomascmurrayedu Future Ready Schools Website: https://www.FutureReady.o…

1
Enhancing Customer Experience through Simplicity | David Avrin 41:45

4M ago41:45

41:45

Send us a text Episode Summary: Join us as we dive into the critical aspects of customer experience with David Avrin, a leading expert, speaker, and author of "Why Customers Leave (And How to Win Them Back)." David shares his journey from observing rigid organizational policies to becoming a customer experience advocate. In this episode, we discuss…

1
Building Capacity for Instructional Leadership (with Jimmy Casas) 30:36

4M ago30:36

30:36

Guest: Jimmy Casas, Future Ready Faculty & Former Award-Winning Principal X: https://www.x.com/casas_jimmy IG: https://www.instagram.com/casas_jimmy Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmurray IG: https://www.instagram.com/thomascmurrayedu Future Ready Schools Website: http…

1
Don't Confuse Access with Belonging (with Dr. Dennis Williams) 25:58

4M ago25:58

25:58

Guest: Dr. Dennis Williams, High School Principal, Hatboro-Horsham School District (PA) X: https://www.x.com/DWills0604 IG: https://www.instagram.com/ddubbS54 Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmurray IG: https://www.instagram.com/thomascmurrayedu Future Ready Schools Web…

1
Buyer's Remorse and the Impact on Customer Satisfaction | Joey Coleman 38:04

4M ago38:04

38:04

Send us a text Episode Summary: Join us as we delve into the fascinating world of customer experience with renowned expert Joey Coleman. From unraveling the mysteries behind buyer's remorse to exploring the nuances of global customer service, this episode is packed with insights to transform your approach to customer interactions. Joey Coleman is a…

1
Ensuring Access & Opportunity (with Dr. Robin Avelar La Salle) 33:18

4M ago33:18

33:18

Guest: Dr. Robin Avelar La Salle, CEO, Orenda Education (CA) X: https://www.x.com/OrendaEd IG: https://www.instagram.com/OrendaEd Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC X: https://www.x.com/thomascmurray Future Ready Schools Website: https://www.FutureReady.org Free Virtual Events: http://www.FutureRead…

1
Importance of Leadership in Fostering Customer Centricity | Olga Potaptseva 32:11

5M ago32:11

32:11

Send us a text Episode Summary: Join us in a thought-provoking conversation with Olga Potaptseva, a leading CX advisor, speaker, and founder of CX Panda, the first CX knowledge base. In this episode, we delve into the essence of customer centricity, its impact on customer experience, and the unique challenges and opportunities it presents in the Af…

1
Life Changing Learning (with Dr. David Law) 28:49

4M ago28:49

28:49

Guest: Dr. David Law, Superintendent, Minnetonka Public Schools (MN) Twitter: https://www.x.com/DLawSuper Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.x.com/thomascmurray Future Ready Schools Website: https://www.FutureReady.org Free Virtual Events: http://www.FutureReady.org/Virt…

1
Reducing Attrition Through Digital Empathy | Jonathan Hawkins 34:57

5M ago34:57

34:57

Send us a text Episode Summary: In this episode, we delve into the innovative world of behavioral analytics with Jonathan Hawkins, founder, and CEO of Anthrolytics. Join us as Jonathan discusses the impact of digital empathy in the customer experience (CX) and employee engagement landscape, and how Anthrolytics is revolutionizing the way businesses…

1
Behind the Mission of Serving Students (with Dr. Julie Mitchell) 26:18

5M ago26:18

26:18

Guest: Dr. Julie Mitchell, Superintendent, Rowland Unified School District (CA) Twitter: https://www.x.com/_JulieMitchell_ Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.x.com/thomascmurray Future Ready Schools Website: https://www.FutureReady.org Free Virtual Events: http://www.Fut…

1
Why South Africans Do It Better | Dennis Wakabayashi 26:35

5M ago26:35

26:35

Send us a text Episode Summary: In this episode, we welcome Dennis Wakabayashi, a renowned customer experience journalist, MC, keynote speaker, consultant, and podcast host. Join us as we dive into an insightful conversation about the world of customer experience (CX), Dennis' journey in the field, and his unique perspectives gained from global exp…

1
Championing Kids at the Middle Level (with Dr. Carmen Maring) 35:57

5M ago35:57

35:57

Guest: Dr. Carmen Maring, Principal, Gull Lake School District (MI) Twitter: https://www.x.com/dr_maring Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.x.com/thomascmurray Future Ready Schools Website: https://www.FutureReady.org Free Virtual Events: http://www.FutureReady.org/Virtu…

1
Cultivating Trust in the School System (with Dr. Nick Polyak) 23:27

5M ago23:27

23:27

Guest: Dr. Nick Polyak, Superintendent, Leyden High School District 212 (IL) Twitter: https://www.x.com/npolyak Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.x.com/thomascmurray Future Ready Schools Website: https://www.FutureReady.org Free Virtual Events: http://www.FutureReady.or…

1
Challenges In Delivering Effective CX | Stacy Sherman 31:49

6M ago31:49

31:49

Send us a text Episode Summary: Join us in this episode as we welcome Stacy Sherman, a leader in customer experience (CX). Stacy, founder of Doing CX Right, shares her insights and experiences in enhancing CX through various roles including professional speaker, strategic advisor, coach, author, and podcast host. Key Highlights: Introduction to Sta…

1
Revolutionizing Customer Experience | Adrian Swinscoe 41:55

6M ago41:55

41:55

Send us a text Episode Summary: In this episode, we dive deep into the world of customer experience with Adrian Swinscoe, a renowned customer experience advisor, author, speaker, and workshop leader. Join us as Adrian shares insights from his journey, his perspective on the evolution of customer service, and the role of technology and organizationa…

1
Uncovering the Magic within CX | Shep Hyken 39:10

6M ago39:10

39:10

Send us a text Episode Summary: In this enlightening episode we sit down with the renowned Shep Hyken, a leading voice in customer experience, New York Times bestselling author, and keynote speaker. Shep shares insights beyond his CX expertise, including his hobbies and the philosophy that shapes his approach to customer experience. Dive deep into …

1
Keep Your Employees Happy | Annette Franz 39:55

6M ago39:55

39:55

Send us a text Episode Summary: In this episode, we welcome Annette Franz, an award-winning coach, keynote speaker, author, and founder of CX Journey. With over 30 years in the industry, Annette shares her expertise in creating impactful customer and employee experiences, discussing her journey and her books "Built to Win" and "Customer Understandi…

1
Breaking from Bondage: A Journey of Overcoming Trauma and Embracing Healing with L"Shawn Russell 40:44

11M ago40:44

40:44

What occurs when you liberate yourself from the restraints of trauma and reclaim your inner strength? L'Shawn Russel, a renowned author and the owner of The Divine Healing Center located in Chicago, recently graced us with her presence, unfolding her profound journey of triumph over adversity. Her book, 'Breaking From Bondage,' delves into L'Shawn'…

1
Garit Sulliva @cwwoodworking 1:06:27

12M ago1:06:27

1:06:27

Garit and I discuss tools to stay sober. And maker camp.

1
Tara Holmquist @tmhpsychotherpy 1:40:25

12M ago1:40:25

1:40:25

Tara and I talk mental health, and leftist politics.

1
Michelle Grecni @eastcosttags 51:12

1y ago51:12

51:12

I ask Michelle questions on how I could be a better friend to the LGBTQ Community.

1
Austin Handel @themakercamp 57:16

1y ago57:16

57:16

Everything Maker Camp

1
Mike @rationalboomer 1:56:19

1y ago1:56:19

1:56:19

Mike and I talk about the art of not freaking out. Mike makes a few fun predictions about the state of politics.

1
Carl Moore @captaincarl 1:44:50

1y ago1:44:50

1:44:50

In this episode I catch up with my former youth pastor. Carl and I talk about where we are today in our lives in contrast to when last saw each other. We discuss ways we combat anxiety. and we talk about how I was the "dirty kid".

1
Shiela Mae @maeleather 1:50:39

1y ago1:50:39

1:50:39

In this episode Shiela and I talk about talking custom orders, our art history, and drug abuse.

1
Cole Moulton @fxckinghotsauces 1:35:26

1y ago1:35:26

1:35:26

Cole and I talk about sobriety, mental health and what it was like for Cole to be adopted.

1
Brian Hawkins @boothunter 1:24:23

1y ago1:24:23

1:24:23

In this episode Brian and I discuss the very heavy topic cancer.

1
Wyatt Cutchen @bilgewaterblades 1:07:10

1y ago1:07:10

1:07:10

In this episode Wyatt talk about the balance of life and running a business. How and why we charge what we do for our products. and what we would do different in building our business.

1
The Exciting Future of Education (with Dr. Calvin Watts) 36:04

1y ago36:04

36:04

Guest: Dr. Calvin Watts, Superintendent, Gwinnett County School District (GA) Twitter: https://twitter.com/SuptCalvinWatts Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events: http://…

1
A Crash Course on School Social Media (with Andrea Gribble) 30:53

1y ago30:53

30:53

Guest: Andrea Gribble, Author & Social Media Expert Twitter: https://twitter.com/andreagribble Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events: http://www.FutureReady.org/Virtual Twit…

1
Leaving a Legacy (with Tom Burton) 29:35

1y ago29:35

29:35

Guest: Tom Burton, Superintendent, Princeton City School District, Ohio Twitter: https://twitter.com/VikingDiffSuper Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events: http://www.Fu…

1
A Culture of Character (with Stephen Mackey) 32:51

1y ago32:51

32:51

Guest: Stephen Mackey, Author & Speaker, Texas Twitter: https://twitter.com/MackeySpeaks Instagram: https://instagram.com/MackeySpeaks Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Eve…

1
A Holistic Approach to SEL (with Dr. Sharonica Hardin-Bartley) 22:31

1y ago22:31

22:31

Guest: Dr. Sharonica Hardin-Bartley, Superintendent, University City School District (MO) Twitter: https://twitter.com/UCSharonica Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events:…

1
Change Takes Time (with Melvin Brown) 27:54

1y ago27:54

27:54

Guest: Dr. Melvin Brown, Superintendent, Montgomery Public Schools (AL) Twitter: https://twitter.com/SuptMJBrown Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events: http://www.Future…

1
Overcome and Conquer (with Lindsay Tarpley) 19:08

1+ y ago19:08

19:08

Guest: Lindsay Tarpley, 2x Gold Medal Winner, USWNT Twitter: https://twitter.com/LindsayTarpley Website: https://www.lindsaytarpley.com Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events: h…

1
Building Meaningful Career Pathways (with Ed Hidalgo) 32:22

1+ y ago32:22

32:22

Guest: Ed Hidalgo, Ed Hidalgo Consulting; Former Chief Innovation & Engagement Officer in Cajon Valley Union School District (CA) Twitter: https://twitter.com/EdHidalgoSD Website: https://ed-hidalgo.com Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready …

1
Showing Up for Students (with Laurie Smith) 26:02

1+ y ago26:02

26:02

Guest: Laurie Smith, 2021 National Rural Teacher of the Year, Sumner-Eddyville-Miller School District (NE) Twitter: https://twitter.com/LaurieSmith1995 Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free V…

1
Achieving School Alignment (with Dr. Lorraine Perez) 24:24

1+ y ago24:24

24:24

Guest: Dr. Lorraine Perez, Deputy Superintendent, Santa Ana USD, CA Twitter: https://twitter.com/DrLorrainePerez Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events: http://www.Future…

1
How Can You Lead with Joy? (with George Philhower) 36:55

1+ y ago36:55

36:55

Guest: George Philhower, Superintendent, CSC of Eastern Hancock County, IN Twitter: https://twitter.com/gphilhower Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, DC Twitter: https://www.twitter.com/thomascmurray Future Ready Schools Website: http://www.FutureReady.org Free Virtual Events: http://www.FutureReady…

1
Are You Leading Happy? (with Suzanne Dailey) 27:19

1+ y ago27:19

27:19

Listen/Subscribe: https://futureready.org/leading Guest: Suzanne Dailey, Instructional Coach, Bucks County, PA Twitter: https://twitter.com/daileysuzanne Instagram: https://www.instagram.com/teachhappier LinkedIn: https://www.linkedin.com/in/daileysuzanne Podcast: https://suzannedailey.com/podcast Website: https://suzannedailey.com Host: Thomas C. …

1
Students Will Teach You How to Teach Them (with Andre Daughty) 34:16

1+ y ago34:16

34:16

Listen/Subscribe: https://futureready.org/leading Guest: Andre Daughty, Educator, Oklahoma Twitter: https://twitter.com/andredaughty Instagram: https://www.instagram.com/andredaughty Website: Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, D.C. Twitter: @thomascmurray Future Ready Schools Website: www.FutureReady.o…

1
Zip Code Shouldn't Dictate Quality (with Dr. PJ Caposey) 36:49

1+ y ago36:49

36:49

Listen/Subscribe: https://futureready.org/leading Guest: Dr. PJ Caposey, Superintendent, Meridian CUSD #223 (IL) Twitter: https://twitter.com/MCUSDSupe Instagram: https://www.instagram.com/mcusdsupe Website: https://andredaughty.com Host: Thomas C. Murray, Director of Innovation, Future Ready Schools, Washington, D.C. Twitter: @thomascmurray Future…

1
Guest: Founders & Owners of Respected Roots - Jason Hawkins & Jaret Patterson 32:33

2y ago32:33

32:33

Jason Hawkins and Jaret Patterson, creators of Respected Roots, a multi-million dollar personal grooming line, are on a mission to change how men think about self-care! “Only 39% of men say they consistently make time for self-care, but what about the rest?” says Jason, “I want to normalize self-care for men.” To learn more about Jason and Jaret, p…

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