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The goal of this podcast is to assemble the greatest minds of the dental profession and to pass on their most valuable and succinct lessons, in order to help you to achieve your full potential in practice and in life. Let's face it. Dentistry can be a frustrating and isolating profession... but you don't have to be an island anymore. It's possible to become more profitable, less stressed and more fulfilled in your career and it's our mission is to help you get there. For a whole host of free ...
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The Dental BossLady Leadership Academy podcast is hosted by Dr. Terri Pukanich - the Founder and CEO of Dental BossLady - a global online resource for women in dentistry who want to have more fun in practice, while making more money and feeling more fulfilled.
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On today’s episode, Greg Essenmacher interviews Dr. Mark Costes. Greg dives deep into Mark's podcasting journey, leadership insights, and the philosophy behind his success in dental practice management and personal development. They also explore Mark’s passion project, Smile Outreach International, which provides much-needed dental care in underser…
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2076: A Deep Dive into Leadership & Team Accountability Pt. 2
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On today’s two-part episode, we continue our conversation with Dr. Jason Tanoory, diving deeper into leadership principles and effective dental practice management. Dr. Tanoory emphasizes the importance of clarity in a leader’s vision, the value of peer-to-peer accountability, and the need for emotional control in leadership. He shares practical in…
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2075: A Deep Dive into Leadership & Team Accountability Pt. 1
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On today’s two-part episode, Mark sits down with Dr. Jason Tanoory, a DSI Black Belt coach, to discuss the evolution of his dental practice ownership and leadership style. Dr. Tanoory shares his insights on transitioning away from micromanagement, fostering servant leadership, and building teams that thrive in his absence. Drawing from his experien…
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On today’s episode, Mark is joined by Dr. Summer Kassmel, and they reflect on the Lady Leaders webinars Dr. Kassmel has been part of, covering crucial topics like team bonuses, hiring practices, accountability, and maximizing CEO time. Summer shares insights from her coaching calls, highlighting the relevance of these discussions for dental profess…
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2073: Implant Success & Treatment Planning
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On today’s Surgical Saturdays episode of the Dentalpreneur podcast, Mark hosts Dr. Taher Dhoon and Dr. Dan Briskie from the Colorado Surgical Institute. The episode dives deep into surgical dental case preparation, including how to review X-rays and CT scans for effective treatment planning. Dr. Dhoon and Dr. Briskie share practical insights on pat…
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On today’s two-part episode, Mark Dr. Soraya Safi continue their conversation, delving into the pros and cons of dental practice ownership versus remaining an associate. Mark discusses the financial benefits of owning a practice, including tax advantages and building equity, while also acknowledging the challenges that come with ownership. Dr. Safi…
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On today’s two-part episode, Mark interviews Dr. Soraya Safi, also known as the "Forever Associate Dentist." Dr. Safi shares her journey into dentistry, discussing her time at Midwestern University and the factors that led her to become a dental associate rather than a practice owner. They explore the challenges and rewards of being a long-term ass…
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2070: Navigating Dental Practice Sales Pt. 2
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On today’s episode, we continue with Brandon Moncrief with their discussion on dental practice sales, focusing on the financial intricacies of selling to DSOs (Dental Support Organizations) and private equity. They explore key concepts such as recapitalization cycles, different equity structures like joint venture and holding company models, and ho…
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2069: Navigating Dental Practice Sales Pt. 1
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On today’s episode, we have the first of 2-parts with Brandon Moncrief, a seasoned expert in the dental industry with 20 years of experience as a banker, broker, and sell-side advisor. Brandon explains the current landscape of dental practice sales, focusing on the growing trend of younger dentists selling their practices to DSOs (Dental Support Or…
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On today’s episode, we sit down with Dr. Quinn Smith, a multi-doctor practice owner and co-founder of Smile Warranty. Dr. Smith shares his journey from growing up on a family farm in Idaho to becoming a successful dentist in Texas. They discuss Dr. Smith’s entrepreneurial spirit, the rapid growth of his practice, and how his company, Smile Warranty…
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On today’s episode, we sit down with Vivek Kinra, a successful serial dental entrepreneur. Vivek shares his journey of founding the fast-growing company, Verrific, and how he scaled them to success. They dive into the intricacies of dental insurance verification, the challenges of building a company focused on PPO fee negotiations, and Verrific, wh…
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On today’s second part of this engaging two-part episode, we continue our in-depth conversation with Dr. Paul Goodman, also known as Dr. Nacho. The discussion dives into some of the most pressing issues facing the dental profession today, starting with the ever-increasing cost of dental education and the staggering student loan debt that new gradua…
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On today’s first part of a two-part episode, we have Dr. Paul Goodman, widely known as Dr. Nacho, for a lively and insightful conversation. Dr. Goodman is the founder of a vibrant online dental community and has been making significant strides in the dental world through his unique approach to education and mentorship. The episode kicks off with a …
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On today’s episode, Mark sits down with Ryan Miller, CEO and co-founder of Peerlogic, a company at the forefront of AI-powered solutions for dental practices. Ryan shares his journey into the dental industry, driven by a combination of his corporate development background and insights gained from his wife’s experience in the field. They discuss Pee…
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On today’s episode, Dr. Mark Costes is interviewed by Wes Whitten of Neodent, where he shares his inspiring journey from overcoming academic challenges to becoming a successful dental entrepreneur. Mark opens up about his early struggles with learning and attention difficulties, which fueled his determination to succeed in dental school and beyond.…
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2062: Becoming Every Patient's Favorite Dentist
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On today’s episode, Ashlee Hirschfeld hosts a lively discussion with Dr. Ben Kacos, founder of Freeport Dental Solutions and Chief Clinical Officer for Dental Success Partners. They dive into the topic of "How to Be Everyone’s Favorite Dentist," sharing practical strategies that can be immediately implemented to improve patient relationships and sa…
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On today’s episode, we welcome three enthusiastic D4 dental students from Midwestern University: Christian Putegnat, Andy Palacios, and Sydnie Weis. They discuss their dental school experiences, future goals, and the challenges they face as they transition into the world of practice ownership. Christian shares his journey from mechanical engineerin…
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2060: Protecting Your Dental Practice From Cyber Threats
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On today’s episode, we sit down with Tom Barberio, CIO of Think Forward, to discuss the critical importance of cybersecurity in the dental industry. With over 20 years of experience in delivering technology and security solutions, Tom shares insights on how cybercriminals target small dental practices and why data protection is essential for mainta…
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On today’s episode, we sit down with Greg Essenmacher, founder of GNA Consult, to discuss the complexities of integrating full-arch procedures into general dental practices. Greg shares his journey from the medical device industry to becoming an expert in dental practice optimization, particularly in the full-arch space. The conversation delves int…
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2058: Building a Thriving Dental Community
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On today’s episode, we welcome back Ashlee Hirschfeld, the COO of the Dental Success Network (DSN) and a key contributor since the podcast's inception. They dive into DSN's growth, discussing how the platform provides a safe space for dental professionals to get valuable feedback without the negativity common in other forums. Ashlee shares updates …
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On today’s two-part episode, we continue our deep dive into advanced surgical techniques with part two of his conversation with Dr. Taher Dhoon and Dr. Dan Briskeie, co-founders of the Colorado Surgical Institute. If you’re a surgery enthusiast, this episode is packed with valuable insights! Dr. Taher and Dr. Dan focus on the challenges of working …
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On today’s first part of a two-part episode, we have the co-founders of the Colorado Surgical Institute, Dr. Taher Dhoon and Dr. Dan Briskie. This is part one of a two-part series focused on advanced clinical and surgical topics. If you’re passionate about implant surgery, this episode is for you! Dr. Taher and Dr. Dan delve into drilling protocols…
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On today’s episode, we have Neo Positivity, a mindset specialist and advocate of the Law of Attraction. Neo shares his transformative journey from serving as a police officer in one of America’s most dangerous cities to retiring at 28 and dedicating his life to spreading positive mindset techniques. Throughout the episode, Neo discusses the importa…
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On today’s second part of a two-part episode, we continue our conversation with Dr. Summer Kassmel, a seasoned entrepreneur and one of DSI’s Black Belt coaches. Mark and her dive even deeper into the complexities of CEO time, discussing the discipline and strategies needed to make the most of this crucial, yet often overlooked, aspect of running a …
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On today’s first part of a two-part episode, we have Dr. Summer Kassmel, a highly successful entrepreneur and one of DSI’s Black Belt coaches. The conversation dives deep into a topic that resonates with many practice owners: the importance of CEO time and how to effectively fill that time once it's freed up. Dr. Kassmel shares her journey and the …
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2052: Vision, Accountability, & Mental Health Pt. 2
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On today’s 2-part episode with Melinda Heryford, we dive into the challenges faced by both new and seasoned dental business owners. They discuss the importance of accountability, transparency, and using dashboards to track team performance. Melinda shares insights on overcoming resistance to accountability, guiding doctors to focus on the right pri…
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2051: Vision, Accountability, & Mental Health Pt. 1
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On today’s 2-part episode, we have Melinda Heryford, a practice management consultant with over three decades of experience in dentistry. Melinda shares her journey from starting in the clinical side of dentistry to becoming a leader in practice management, focusing on how to improve business operations and create more quality time for dental profe…
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2050: Building a Mega Dental Practice Pt. 2
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On today’s 2-part episode with Dr. Bill Keith, we dive deeper into the challenges of maintaining a positive culture within a large dental practice. Dr. Keith shares insights on how to ensure team members feel valued, the importance of leadership presence, and the role of team-building activities. The discussion also revisits the real estate and fin…
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2049: Building a Mega Dental Practice Pt. 1
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On today’s 2-part episode, Dr. Bill Keith shares his remarkable journey from an accounting and finance background to becoming the owner and operator of a mega dental practice. Dr. Keith discusses the challenges and strategic decisions involved in expanding his father's dental practice, including the critical role of real estate in his growth strate…
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On today’s episode, Mark sits down with the dynamic Co-CEOs and Co-Founders of GoTu, Cary Gahm and Edward Thomas. GoTu is a cutting-edge software company based in Miami that is making waves in the tech industry by transforming how we think about and approach the future of work. Cary and Edward share their journey from the initial idea to the creati…
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On today’s episode, recorded at Voices of Dentistry 2023, Dr. Mark Costes sits down with Paul Edwards, the founder of CEDR HR Solutions, to delve into the critical role his company played during the pandemic. Paul shares insights on how CEDR HR Solutions expertly navigated complex HR issues that arose during this challenging time, including layoffs…
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On today’s 2nd part episode, we continue our conversation with Steve Hollingsworth, founder of Enlightening Media. We discuss the importance of personal development and continuous learning for the success and retention of team members at the Dental Success Institute (DSI). Steve shares his experiences with a video production consultancy, drawing pa…
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On today’s 1st of a 2-part episode, we dive into the fascinating journey of Steve Hollingsworth, founder of Enlightening Media. Starting from his early beginnings in video production, Steve shares how he transitioned from making skateboarding videos to managing a public access TV station at a remarkably young age. We also delve into Steve's musical…
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2044: Inside the Operations of the Dental Success Companies Pt. 2
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On today’s 2nd part episode, Kay discusses the importance of having robust systems in place to ensure efficiency and minimize the need for micromanagement. She shares her experience implementing a travel preference checklist that has streamlined Mark’s extensive travel schedule, ensuring all preferences are met and reducing stress. The conversation…
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2043: Inside the Operations of the Dental Success Companies Pt. 1
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On today’s 1st of 2-part episode, we have a special guest, Kay Lange, the President of the Dental Success Companies. As Kay enters her eighth year with the company, Mark reflects on her journey from a personal assistant to her current role. Kay shares her unique story of joining the team through a Craigslist ad, emphasizing the importance of determ…
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2042: Colorado Surgical Institute and Innovations in Dental Education
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On today’s episode, we have Chris Richards, the executive director of the Colorado Surgical Institute (CSI). With a background in operations, leadership, and marketing, Chris shares insights on how he transitioned into the dental world and the impact of his work at CSI. They discuss the growth of CSI, the logistics of running large-scale dental cou…
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2041: When to Bring on an Associate Pt. 2
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On today’s 2nd part of a 2-part episode, "When to Bring on an Associate," Ashlee Hirschfeld, Dr. Summer Kassmel, and Mark Costes continue their exploration into the critical aspects of integrating a new associate into a dental practice. The discussion begins with the process of introducing an associate, emphasizing the importance of identifying key…
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2040: When to Bring on an Associate Pt. 1
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On today’s 1st of 2-part episode, "When to Bring on an Associate," Ashlee Hirschfeld, Dr. Summer Kassmel, and Mark Costes delve into the critical considerations for dental practice owners contemplating the addition of an associate. The discussion underscores the importance of initiating the process early, noting that many doctors tend to delay due …
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On today’s episode, we're excited to have Donald and Monica Bailey, the founders of Epic Dental, join us. They are passionate about cavity prevention and the benefits of xylitol, a natural sweetener known for its dental health benefits. Epic Dental offers products like gum, mints, toothpaste, and mouthwash, all containing xylitol to help reduce the…
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On today’s episode, we have an old friend and a highly successful practice owner, Dr. Spencer Greer, joining us. Spencer owns Mid Columbia Dental, located in Kennewick and Pasco, Washington. He is an award-winning dentist and an authority in implant dentistry, certified in conscious sedation. In his free time, Spencer enjoys surfing, golfing, sleep…
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On today’s episode, we have this part two episode, with our guests concluding an enlightening discussion on crucial practice metrics. They delve into the importance of expanding capacity before investing heavily in marketing to avoid misleading results. They highlight reactivating existing patients and managing attrition before ramping up marketing…
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On today’s episode, we have a two-part series featuring Ashlee Hirschfeld, DSI Black Belt coach, Summer Kassmel, and DSI analytics expert Jake Conway. They dive into the crucial numbers that matter in dental practices. In part one, the discussion centers on how dentists rely on metrics to guide their decisions. They address common struggles and opp…
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On today’s episode, we have a clip from a recent Dental Success Summit in Scottsdale, Arizona, where Mark elaborates on the Systemization Jumpstart. He discusses the best ways to initiate systemization in your practice and build a strong foundational infrastructure. Mark covers the End of Day Protocol, explaining its rationale and steps for impleme…
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On today’s episode, we wrap-up with part two of a two-part episode. If you haven't listened to part one of the "When It's Done" episode, make sure to go back and listen to it first. It will make a whole lot more sense. Today, we are going to focus on the entire workshopping exercise that we call the Ideal Practice Exercise. This exercise provides y…
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On today’s episode, we have a mastermind meeting we had in 2019 in San Diego. We delved into a powerful visualization exercise, exploring what your practice could look like when you transition out of clinical dentistry. In this first part of a two-part series, Mark discusses two of his favorite mentors, Vince Lombardi and John Wooden, emphasizing t…
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On today’s episode, we delve into the intricate art of decoding hard conversations. Alastair emphasizes that the number of challenging dialogues you are willing to engage in is a key determinant of success in any area of life, be it personal relationships or business endeavors. Sharing insights drawn not from textbooks but from personal missteps, A…
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On today’s episode, we have Dr. Aaron Nicholas. Fresh from their annual mission trip to the Dominican Republic, they share reflections on their experiences in San Jose de Acoa and the surrounding villages. This trip, which has been running for 42 years, remains a highlight for both Mark and Aaron, who have found renewed perspectives and gratitude u…
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2030: Balancing Art, Dentistry, & Community
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On today’s episode, we have Dr. Arti Jagirdar, who brings a unique and inspiring story to the podcast. Dr. Jagirdar shares her journey from being encouraged to pursue a medical career to discovering her passion for dentistry through a high school program. Her story takes a creative turn as she explores art school before ultimately finding her way b…
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On today’s episode, we wrap up with Jake Conway, founder of Custom Practice Analytics. If you haven't listened to part one, be sure to go back and listen to it for a better understanding of the concepts discussed. In part two, Jake delves into strategies for improving revenue in the hygiene department. He discusses setting ideal perio percentages, …
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On today’s episode, Jake Conway, founder of Custom Practice Analytics, presents his presentation at a mastermind meeting in Charlotte, North Carolina, where he shared key insights on financial management for dental practices. Jake emphasizes the importance of understanding and utilizing financial reports, explaining key terms like overhead, fixed c…
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