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Historical retrospective collection! Rare tapes of the 70's radio show that recorded the world's punk bands as they crashed into San Francisco ... hosted by Ruth Schwartz of Mordam Records and Tim Yohannan of Maximum Rock'n'Roll. With new intros by Dirk Dirksen, the pope of punk!
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Design Thinking 101 is part of how Fluid Hive helps people think and solve like a designer. You'll hear designers' stories, lessons, ideas, resources, and tips. Our guests share insights into delivering change and results with design thinking, service design, behavioral design, user experience design and more, in business, social innovation, education, design, government, healthcare and other fields.
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What’s the Story, Pekin?-a podcast where we share stories of what’s happening in Pekin as told by their authors. We will discuss the community’s profile and personalities, attempting to be an objective source of information on topics of interest to many of us. In the process, we hope to discover the power of possibilities and find reasons for much needed optimism.
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CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.
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Eddie's Wall

Eddie's Wall

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Eddie’s Wall is a weekly series hosted by former professional snowboarder Eddie Wall. Eddie famously climbed up the pro ranks while working a night janitor job in Mammoth Mountain so that he could shred during the day. In just a few years, he became one of the biggest names in pro snowboarding, in addition to winning contests and putting out legendary video parts. Eddie is now a professional host and manages our @TWSNOW (https://www.instagram.com/twsnow/?hl=en) Instagram Account
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Send us a Text Message. Hi everybody and welcome to today's episode of Attendance Bias. I am your host, Brian Weinstein. When I began this podcast, I didn’t know too much about the key shows of the end of 1.0. The years 1999 and 2000 weren’t exactly lost to me, but it was harder then than it is now to get the most recent recordings. And even if you…
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As technology evolves at lightning speed, how can we keep up with educating our customers? We pose this question to the legendary Geoffrey A. Moore, author of the iconic book "Crossing the Chasm". Geoff argues that while technology outpaces traditional education methods, the core customer problems remain the same. In this episode we'll discuss Geof…
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Stephanie Gioia is a founder at Future Work Design with a focus on strategic planning and organizational innovation. She also serves as the director of the Either/Org project and teaches human-centered design for organizational innovation at the University of Oregon's Executive MBA program. She’s taught at Stanford’s d.school, University of Michiga…
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Send us a Text Message. Hi everybody and welcome to today’s episode of Attendance Bias. I am your host, Brian Weinstein. Today’s guest, Matt Hoffman, takes us back to an instant classic: December 2, 1997 at The Philadelphia Spectrum, the first night of a 2-night run that has since been released officially by Live Phish. The fall 1997 tour has been …
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How do you get from 6th grade science to a role leading Customer Education at Notion? It's a great story that's behind the evolution of customer education at Notion, where our guest - Zoe Ludwig - focused on bridging the gap between product adoption and user success. From emphasizing the importance of understanding the audience's needs - to codifyi…
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Send us a Text Message. Hi everybody and welcome to this week’s episode of Attendance Bias. I am your host, Brian Weinstein. Today’s episode is about a Phish show, to be sure, but in the larger picture, it’s about an entire tour. Today’s guest, Jordan Kahn, chose to tell his story from June sixteenth, 2000, when Phish played Zepp Suminoe-ku, in Osa…
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Sarah Doody is a user research experience designer and researcher. She's also the founder of Career Strategy Lab, a UX career coaching program. In 2011, she co-created the curriculum and taught for General Assembly's first 11-week UX intensive program in New York City. She has extensive experience doing experience design, product strategy, and user…
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In this episode we're joined by Special Guest - Shannon Howard - as we dive into the Intellum-sponsored study from Forrester: “Driving Business Success Through Customer Education”. This is a refresh of the 2019 report, which is crucial for those in our field to review and absorb. What's changed? Are there new trends? Highlights? Here are just a few…
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Send us a Text Message. Hi everybody and welcome to this week’s episode of Attendance Bias. I am your host, Brian Weinstein. Today’s guest is Steven Gripp, the creator of the Phish Mapping Project. Steven is here today to tell about one of his favorite segments of Live Phish he’s ever witnessed: “46 Days>The Dogs>46 Days” from the Austin 360 Amphit…
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This is the inaugural DT101 Live!, with guest George Aye. George co-founded Greater Good Studio with the belief that design can help advance equity. Previously, he spent seven years at global innovation firm IDEO before being hired as the first human-centered designer at the Chicago Transit Authority. He speaks frequently across the US and internat…
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"If you just focus on educating your customers, you're missing a HUGE opportunity!" says Mark Kilens, Co-Founder of HubSpot Academy and Drift, and now CEO and Co-founder of TACK ⛵️ & ClubPF. In previous episodes, we've shared how leaders in the industry see education as the core of our programming. Here, Mark shares a human-first perspective on how…
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Send us a Text Message. Hi everybody and welcome to this week’s episode of Attendance Bias. I am your host, Brian Weinstein. Today’s guest is Anton Milioti, bass player from the acoustic-ish Grateful Dead cover band, Crickets and Cicadas. Today, Anton and I spend a good deal of time talking about the Grateful Dead and live performance, but the majo…
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Kareem Collie is an accomplished designer and educator with a rich background in both the corporate and academic worlds. Leading design teams for organizations like Nickelodeon, Coca-Cola, and USA Network, he has driven transformation and engagement through his expertise in visual and user-experience design. As Design Lead at IBM, he was instrument…
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Send us a Text Message. Hi everybody and welcome to today’s episode of Attendance Bias. I am your host, Brian Weinstein. When I first began collecting tapes, I would always keep my eyes out for Phish shows at Jones Beach. Having grown up on Long Island, going to concerts at Jones Beach was a summer tradition. It didn’t even matter who was playing–t…
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Holly Owens is an Adjunct Professor at the Touro College Graduate School of Technology, where she teaches in the Instructional Technology program, and works full time as an Instructional Designer with PillPack by Amazon Pharmacy. She has over 15 years of experience in education in various roles, including high school educator, instructional technol…
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In this episode we welcome Katie Felton - Director of Academies, Global Education Services at Anthology Inc. to continue our exploration into Pricing and Packaging for Customer Education. This episode dives deep into the world of customer education programs for software companies, featuring an EdTech expert. Here are some key highlights: Launching …
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Send us a Text Message. Hi everybody and welcome to today’s episode of Attendance Bias. I am your host, Brian Weinstein. I am ecstatic to introduce today’s episode, as it features both a knowledgeable guest who is well known within certain circles of the Phish community, and a thorough, wide-ranging discussion about three of the greatest improvisat…
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David Staley is an associate professor in the Department of History at Ohio State University. He teaches courses in digital history and historical methods. He also holds courtesy appointments in two departments, the Department of Design, where he has taught courses in digital history and design futures, and the Department of Educational Studies, wh…
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How do we price our Customer Education programs? It's a hugely challenging task, even for the experienced - and one that CELab listeners have asked for! We welcome Mindy Barenblat to the show - an Austin-based an education & enablement strategist and consultant, formerly GM/VP of Education Service at Blackbaud and Eloqua. Tune as we discuss: Subscr…
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Send us a Text Message. Hi everybody and welcome to today’s episode of Attendance Bias. I am your host, Brian Weinstein. Today, we’re taking on one of the big ones: one of the most pivotal shows in the band’s 40 year career. Guest Jeff Paradise was at the first modern Phish Halloween show, October 31, 1994 at the Glens Falls Civic Center, where the…
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This is a Design Thinking 101 episode in the Ask Like a Designer series. Ask Like a Designer helps people explore creating services and solutions by thinking and solving like a designer. You’ll learn about design thinking, service design, learning design, leading and building high-performing teams, and ways to achieve better outcomes. This episode …
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