Best Doug Robertson Podcasts (2024)

1
Bumper episode: DEX Show LIVE IN BOSTON 44:07

1d ago44:07

44:07

Tim and Tom host a bumper episode LIVE from the floor of Experience Boston, featuring no less than four extremely special guests: Matt Campbell (Product Owner – End User Productivity and Compute, Viasat Inc.) Andrew Sanchez (Desktop Support Analyst II, Vituity) Trent Garewal (Sr IT Professional, Kimley-Horn) Steve Massman (Systems Architect, Vetera…

1
Reality Bytes #55: The Death (and Rebirth) of the Service Desk 26:20

14d ago26:20

26:20

The Reality Byes team break down the fantastic new report by Nexthink, 'The Death (and Rebirth) of the Service Desk: How AI & Automation Are Reshaping IT and Enterprise Productivity.' Download the free new report right here Register now for Nexthink Experience 24 in London (5-6 Nov) here (https://www.nexthink.com/experience). Download a free copy o…

1
Breaking Gen Z Myths: What the Digital Generation Really Wants at Work (w/ Brian Elliott) 27:41

23d ago27:41

27:41

Tom and Tim welcome Brian Elliott, author of How the Future Works, to dive deep into the changing dynamics of the modern workplace as Generation Z starts to transform the workforce. They explore common misconceptions about Gen Z, how this digital-native generation is shaping workplace expectations, and the critical importance of hybrid work models …

1
EXPERIENCE 24 SPECIAL EPISODE (w/ Megan Brake) 16:40

30d ago16:40

16:40

In this special episode of The DEX Show, regular Reality Bytes panelist Megan Brake joins Tim and Tom to preview the highly anticipated Experience events in Boston and London. As the driving force behind this year's content, Megan shares what attendees can expect, who they can meet, what they’ll learn, and— for want of a better word— experience. Di…

1
Ben Brown 47:30

1M ago47:30

47:30

Long locks, long limbs, long run ups.. Ben Brown was one of the most recognisable figures in AFL football during a 175-game, 360-goal career that culminated in a premiership with Melbourne in 2021. His rise to the AFL as a ‘mature-ager' saw him follow in the footsteps of his uncle, Collingwood premiership player James Manson, but it was his late gr…

1
From Copilot to Smart Offices: AI, IoT & the Future of Work (w/ NTT DATA GROUP) 27:12

1M ago27:12

27:12

Vishal Brown, Chief Evangelist and Digital Workplace Leader at NTT DATA Services, previews the integration of Microsoft Copilot and Nexthink, and how this kind of innovation will drive the future of digital employee experience. Vishal also discusses the proactive role of telemetry and how conversational AI is helping IT teams anticipate and resolve…

1
Reality Bytes #53: DEX-lag (Experience Down Under) 22:16

2M ago22:16

22:16

Welcome back, changemakers! In this episode, the crew—Sean, Megan, Tim and Tom—reunites to discuss the whirlwind of developments in Digital Employee Experience (DEX) over the past few weeks. Tim shares highlights from his recent business trip to Australia, including the growing awareness of DEX in the region and reflections on attending Gartner’s I…

1
Alex Pearce 39:27

1M ago39:27

39:27

If you peruse the honour boards of Ulverstone sporting clubs, there’s every chance you’ll find the surname Pearce – more than once. And if you look at the honour roll of the Fremantle Football Club, you’ll find the name there too, under the title of captain. Alex Pearce was somewhat of a late bloomer when it came to football but despite an inordina…

1
Colin Robertson 30:03

2M ago30:03

30:03

The only Tasmanian to win the coveted Norm Smith Medal, Colin Robertson, grew up on a dairy and potato farm in the small north west town of Yolla. The paddocks, with tree limbs for goals posts, were Robertson’s equivalent of the MCG and where he honed his skills before starring with Wynard in two premierships. Multiple VFL clubs came calling, but t…

1
"The more human we need to be": AI, Service Desks, and Frontline Innovation (w/ Doug Tedder) 24:29

2M ago24:29

24:29

Tom welcomes Doug Tedder, a leading consultant and expert in IT service management. Together they explore the evolving role of IT, emphasizing the shift from technology as a support function to a central business enabler. Doug shares insights on the future of service desks, the growing importance of AI and automation, and how human-centric approach…

1
Reality Bytes #52: Celebrating Gartner's DEX Magic Quadrant (w/ Andrew Robertson) 25:53

2M ago25:53

25:53

In this VERY special episode of Reality Bytes, the team celebrates the release of Gartner's first-ever DEX Tools Magic Quadrant, a milestone in the digital employee experience (DEX) space. Oriana, Sean, Dina and Tom welcome Andrew Robertson, Senior Director of Analyst Relations at Nexthink, to hear about the significance of this achievement and Nex…

1
Paul Williams 54:05

2M ago54:05

54:05

A member of the Tasmanian Team of the Century, Paul Williams was drafted to Collingwood as a schoolboy and after a controversial move to the Sydney Swans in 2001, played in an AFL premiership in his 294th game. The Williams story has many fascinating chapters. From family run pubs, fish and chip shops and Tasmanian state league football, to the tra…

1
Ellyse Gamble 47:03

2M ago47:03

47:03

A key pillar in Essendon’s quest for an AFLW premiership, Wynyard’s Ellyse Gamble has enjoyed the highs and lows of football and of life since being drafted while on an east coast bushwalk in 2017. Gamble ran out for the Western Bulldogs in their first ever AFLW game, but injury robbed her of the chance to play in a premiership the following year. …

1
Workplace AI 101: A User’s Guide w/ Charlene Li 33:51

2M ago33:51

33:51

In this solo Tim episode, guest Charlene Li, author of Winning with Generative AI and founder of Quantum Networks, shares her thoughts on successful technolgoical transformation and what this means for the approaching age of AI. Charlene emphasizes the importance of embracing change as an opportunity for growth, and the role of leadership in digita…

1
Laura McBain 54:05

2M ago54:05

54:05

Laura McBain was a young mother when she packed up her belongings and moved from Sydney to the northern Tasmanian town of Exeter. After a challenging start to her new life in Australia's smallest state, McBain would rise from humble beginnings to become one of the country's most successful businesswomen. Now, a rusted-on Tasmanian, McBain is a key …

1
Unlocking the Power of Copilot+ PCs: AI, Hardware, and Digital Adoption 23:35

3M ago23:35

23:35

In this Reality Bytes, Sean, Dina, Tim, and Tom dive into the transformative potential of Microsoft's new Copilot+ PCs, focusing on how these AI-powered systems are poised to reshape the digital workspace. The panel examine the implications of the Qualcomm Neural Processing Units (NPUs) integrated into these new PC models (capable of performing an …

1
The Future of IT Leadership: From Distributed Teams to AI (w/ Kelly Monahan & Christie Smith) 44:37

3M ago44:37

44:37

Kelly Monahan and Christie Smith, authors of Essential: How Distributed Teams, Generative AI, and Global Shifts are Creating a New Human-Powered Leadership, join the show to discuss the evolution of leadership in today's tech-centric world. They explore how distributed teams, AI, and global challenges demand a shift from traditional leadership mode…

1
Doug Barwick 28:37

3M ago28:37

28:37

The Launceston suburb of Waverley might be best known for its woolen mill, but it can also lay claim to a Collingwood premiership star. Doug Barwick was recruited to Fitzroy after winning a best and fairest with East Launceston in 1983. A powerfully built player with a prodigious kick, Barwick's switch to Collingwood in 1988 proved life changing. H…

1
Brent Crosswell 50:10

3M ago50:10

50:10

There have been few more brilliant or flamboyant footballers than Campbell Town’s Brent Crosswell, who won four VFL premierships with Carlton and North Melbourne. An extreme talent possessing skill, speed and power, Crosswell was a schoolboy prodigy, whose feats in big games were legendary. But he was also highly temperamental and, by his own admis…

1
Moneyball for IT: Mastering SaaS Apps (w/ Dave Wagner) 23:42

3M ago23:42

23:42

Dave Wagner (Senior Product Marketing Manager, Nexthink) joins Sean, Oriana and Tom to discuss the evolution of IT management with the rise of SaaS solutions, emphasizing the need for comprehensive visibility into application performance. Dave explains Nexthink’s approach, highlighting best practices for deploying SaaS updates, the importance of pr…

1
Zane Littlejohn 38:43

3M ago38:43

38:43

A former Tasmanian player who became a state league senior coach at the age of 24, Zane Littlejohn quickly established his credentials winning back-to-back premierships with North Launceston. After being lured to the Brisbane Lions, where he worked under fellow Tasmanian Chris Fagan, Littlejohn is now the senior coach of VFL club Box Hill and worki…

1
Preparing for Change: from DC to CrowdStrike (w/ Greg Satell) 38:47

3M ago38:47

38:47

In the wake of the recent CrowdStrike incident, Tim and Tom welcome Greg Satell, co-founder of ChangeOS, a transformation and change advisory, and author of "Cascades: How to Create a Movement that Drives Transformational Change." Greg shares his journey from running a media organization during Ukraine's Orange Revolution to becoming an expert in o…

1
Nicole Bresnehan 45:05

3M ago45:05

45:05

A champion swimmer, who once shared the pool with Olympic golden girl Ariarne Titmus, Nicole Bresnahan only started playing football as a 19-year old. Just a couple of years later she was drafted by North Melbourne and selected to play in the Kangaroos’ first ever AFLW match. As she readies for her 50th game with the club, Bresnehan is also working…

1
EMERGENCY POD: Observability, Preventative IT & the CrowdStrike Incident 28:49

4M ago28:49

28:49

In this special EMERGENCY POD, Tim and Tom discuss the unprecedented CrowdStrike incident with Gaurang Ganatra, Nexthink's Product Marketing Director. Together, they delve deep into the details of the global IT outage caused by the faulty CrowdStrike Falcon update, and Gaurang shares real world use cases detailing how Nexthink helped customers miti…

1
Navigating the Future of HR: AI, Adoption, and Empathy (w/ Jason Averbook) 30:11

4M ago30:11

30:11

Today, Tom was thrilled to welcome Jason Averbook, Senior Partner and Global Leader of Digital HR Strategy at Mercer, joining the show from Singapore. Jason is the author of "The Ultimate Guide to a Digital Workforce Experience: Leap for a Purpose," and together they explore how digital transformation impacts HR and employee experience. Jason share…

1
Jamie Cox 31:34

4M ago31:34

31:34

With more than 18-thousand first-class runs, former Tasmanian captain Jamie Cox is a revered figure in cricket and widely considered as desperately unlucky to have never played in Tests for Australia. What is less known about the Wynyard product, is that he was once an Essendon footballer – despite being completely oblivious to the fact. In 1987, a…

1
Andy Bennett 43:17

4M ago43:17

43:17

Andy Bennett is proof you don’t need to be born in Tasmania to become a Tasmanian – a very passionate Tasmanian. Originally from Broken Hill, Bennett was very late to football but quickly rose to prominence representing the revered South Australian state team in the late 1970’s. After stints with Hawthorn and St. Kilda in the VFL, which included a …

1
Reality Bytes #48: Introducing Adopt: When DAP meets DEX (w/ Katharine Dahl) 23:00

4M ago23:00

23:00

Popular fellow Nexthinker Katharine Dahl finally answers Reality Bytes’ call to join the show as a special guest! As Principal Product Marketing Manager at Nexthink, Katharine has been instrumental in driving the launch of Nexthink Adopt, the first digital adoption product built on a digital employee experience (DEX) platform. Here she breaks down …

1
Ian Stewart 50:00

4M ago50:00

50:00

One of only four players in the history of the game to win three Brownlow Medals, Ian Stewart describes the harsh environment that gave rise to his immense football talents. Stewart spent his early years on Tasmania’s rugged west coast, but his childhood was most shaped by his experiences living alongside orphaned migrant children at the Hobart wel…

1
From Coding to Creativity: The Changing Landscape of Tech Jobs (w/ Alexandra Levit) 28:45

4M ago28:45

28:45

Tim and Tom are joined by Alexandra Levit, CEO of Inspiration at Work. They discuss the evolving role of technology workers over the past decade and the new skills essential for career durability. Alexandra shares insights on the increasing automation in tech roles and the necessity of developing human skills such as intuition, empathy, and problem…

1
Ian Callinan 41:43

4M ago41:43

41:43

There is no better example of the importance of the state’s AFL license to young Tasmanians than the story of Ian Callinan. A star junior, the Rokeby product was the epitome of the natural footballer – highly skilled on both left and right foot and with an uncanny sense of where the goals were. But despite a glittering football resume, Callinan’s d…

1
Reality Bytes #47: Eliza to Neural Networks: The AI Workplace Journey 29:03

5M ago29:03

29:03

Welcome back to Reality Bytes! Today, we dive into the history of AI in the workplace with the panel, featuring Dina, Oriana, Sean, and Megan. Inspired by Megan Brake's brilliant article on the Nexthink blog, we explore the origins and evolution of AI, from early sci-fi imaginings and Alan Turing's theoretical work to the Dartmouth Conference's pio…

1
Progressive House Meets Proactive IT (w/ Marc Carone) 33:28

5M ago33:28

33:28

In this episode, Tom welcomes Marc Carone, a former Nexthink user and a builder and mentor of world-class client service delivery teams. They discuss Marc's dual passion for electronic music and IT service delivery. Marc shares his journey from DJing and electronic music production to leading large service organizations and implementing proactive I…

1
Darrin Pritchard 35:16

4M ago35:16

35:16

One of the AFL’s finest wingmen during the 80’s and 90’s Darrin Pritchard played in three premierships with Hawthorn, the club he barracked for as a child. In this episode, Pritchard details how he had initially hoped to play for Fitzroy. He also reflects on his childhood growing up at Mount Nelson, the guidance of Chris Fagan and Andy Bennett at t…

1
Jess Wuetschner 42:07

5M ago42:07

42:07

From a near death experience to an AFLW premiership, the career of Tasmania Devils girls’ head coach Jess Wuetschner has been truly remarkable. In this episode, Wuetschner details the circumstances around her brush with death and the crippling aftereffects. The women’s football trail blazer also reflects on her involvement in the AFLW revolution an…

1
Reality Bytes #46: AI, Magic, and Nexthink (w/ Mohamed Kafsi) 31:57

5M ago31:57

31:57

In this Reality Bytes, Sean, Dina and Tom meet Mohamed Kafsi, Director of AI at Nexthink, to hear about his amazing professional journey from Tunisia to leading AI initiatives at Nexthink. Kafsi explains his long-standing passion for AI, describing it as a field where technology feels like magic. He emphasizes the importance of AI in creating perso…

1
Max Brown 37:10

5M ago37:10

37:10

One of Tasmanian football’s sharpest minds Max Brown discusses his journey from premiership-winning forward to highly decorated coach. Affectionately known as ‘The Fox,’ Brown’s involvement in senior football on the north west coast spans five decades. In this episode, he reflects on the bitter rivalries that existed between towns in what was a fer…

1
The Evolution of Employee Experience in the Age of AI (w/ Bill Schaninger) 50:34

5M ago50:34

50:34

Tim and Tom meet the fascinating Bill Schaninger, international speaker, author, and senior partner at Modern Executive Solutions. Bill explores the evolution of employee experience from the 1990s to the present, highlighting key trends and transformations. He discusses the impact of technological advancements, major economic events, the COVID-19 p…

1
Peter Gutwein 36:32

6M ago36:32

36:32

The state of Tasmania is well known for its football champions, in this episode a true champion of Tasmanian football’s quest to join the AFL, former premier Peter Gutwein, discusses the strongarm tactics he used to help deliver the coveted 19th license. Gutwein also shares his own extraordinary football story, which began as a kid at Myrtle Park, …

1
Reality Bytes #45: The Investment Paradox (Spending to Save in IT) 25:50

6M ago25:50

25:50

In this Reality Bytes, the whole crew comes together to consider the complex tension between cost-cutting and strategic investment in IT operations, addressing how IT can balance reducing expenses while making smart investments that lead to long-term savings and efficiency. They explore the challenges of downsizing, the benefits of upskilling and r…

1
Peter Hudson 52:57

6M ago52:57

52:57

With 727 goals in only 129 VFL games at an average of 5.64, the extraordinary goal kicking feats of Australian Football Hall of Fame legend Peter Hudson will never be surpassed. In this episode, the champion full-forward reflects on his early years growing up behind the Boyer Oval in New Norfolk and his cherished memories of playing in a senior pre…

1
Navigating AI Models: Neural Networks and Digital Experience (w/ Pedro Bados) 30:59

6M ago30:59

30:59

Nexthink founder and CEO Pedro Bados returns to the show to delve into the evolution of AI, reflecting on its unexpected advancements, especially in neural networks and transformers. Pedro also discusses the integration of AI in enhancing digital employee experience through predictive models and anomaly detection, emphasizing the importance of AI i…

1
Mia King 39:57

6M ago39:57

39:57

Launceston's Mia King reflects on her journey from talented teenage gymnast to emerging star of the AFLW. With a family history that bears the scars of the stolen generation, King opens up on her indigenous heritage and the challenges that have accompanied it. She also touches on the disappointment of losing last season's AFLW Grand Final, her love…

1
Royce Hart 32:25

6M ago32:25

32:25

The Australian Football Hall of Fame contains 31 legends, four of them are from Tasmania. The island state that accounts for some two percent of the nation's population extraordinarily boasts 12-percent of its football greats. One of those greats is Royce Hart, arguably the game's finest ever centre half forward. In this episode, Royce reflects on …

1
Reality Bytes #44: The First Ever DEX Employee (w/ Gregoire Jaunin) 33:58

6M ago33:58

33:58

Another Nexthink Anniversary special epsiode: this time the Reality Bytes team welcomes Gregoire Jaunin (Technical Fellow, Architecture), Nexthink's first ever employee, and still a Nexthinker today! What better guest to tell the panel about the history of DEX? Find out more about Nexthink Experience 24 here. For more amazing DEX content, including…

1
Jeremy Howe 54:16

6M ago54:16

54:16

Dodges Ferry flier Jeremy Howe has tasted the greatest high in football, an AFL premiership, but the story of his career is not totally defined by the high marks and high moments. Howe has also endured his share of harrowing experiences. From early challenges at Melbourne and the unexpected death of his mother to the horrific broken arm that almost…

1
ANNIVERSARY SPECIAL: The First Investor in DEX (w/ Alain Nicod) 36:52

6M ago36:52

36:52

Hello Changemakers. This May, Nexthink is celebrating its 20th anniversary, and we've a fantastic series of special DEX Show epsiodes planned, looking back on the past, present and future of digital employee experience (DEX). We're kicking things off in style, welcoming investor and entrepreneur Alain Nicod to the show. Alain is co-founder of VI Pa…

1
Reality Bytes #43: What Makes a Great Workplace? 26:39

6M ago26:39

26:39

In this Reality Bytes, the full panel delves into the topic of successful IT career longevity. They explore various aspects such as the evolving nature of technology, the importance of finding fulfillment in one's work, and the impact of organizational culture on employee retention. The conversation underscores the complexity of career decisions an…

1
EARTH DAY SPECIAL: Sustainability in the Digital Age (w/ Raphael Anthamatten and Nina Zellweger) 26:42

7M ago26:42

26:42

In this special episode, Tom enjoys a thought-provoking conversation with Raphael Anthamatten, Senior IT Director, and Nina Zellweger, Corporate Social Responsibility Lead, both from Nexthink. They delve into Nexthink's journey towards sustainability, focusing on the integration of Nexthink's own green IT technolgoies into their IT operations. Happ…

1
Reality Bytes #42: Career special! From IT Ops to Software w/ Sergio Mylius 24:04

7M ago24:04

24:04

In this Reality Bytes, Sergio Mylius, a solution consultant at Nexthink, joins Sean, Oriana and Tom to share his insights on the advantages IT professionals bring when transitioning to software vendors. Sergio emphasizes the value of real-life experiences and challenges faced in IT operations, highlighting the importance of understanding connection…

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