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Dr. Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), discuss the lessons learnt during ten years of Quality Improvement (QI) at ELFT, and talk to experts, thought leaders and frontline practitioners about what is next for QI in health and care. Watch the full series of ’10 Conversations for 10 Years’ at: https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3
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Ep10 Role of healthcare in improving health
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Hear Don Berwick’s reflections on the last 30 years of the healthcare improvement movement, and his predictions for the future of this field. Explore what healthcare organisations can do to improve the health of the population. Delve into the agents that create health and learn more about the deployment of healthcare improvement around the world th…
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Explore the future of healthcare improvement with Dr Kedar Mate, CEO and President of the Institute for Healthcare Improvement. Reflect on the evolution in the way we have practised improvement over the past 100 years, from Codman’s ‘Minimum Standard’, through the co-evolution of evidence-based medicine and iterative cycles of change, to an era of …
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Explore how we see Quality Improvement as a science developing in future. Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), featuring Pierre Barker, Chief Scientific Officer at the IHI, and Peter Margolis, C…
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Discover how we can take Quality Improvement outside of healthcare, and support partner organisations to adopt an improvement approach. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, and Professor Jason Leitch, National Clinical Director in the Scottish Government, as they explore the topic of improving across a whole syst…
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Discover how improvement capacity and capability can support an organisation’s journey to embed quality improvement. Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy. Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people…
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Explore how healthcare organisations can best support their staff by creating environments where people can thrive at work. Join a conversation co-hosted by Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado from the Institute of Healthcare Improvement (IHI), with their guest Steve Swensen, a senior fellow at the IHI and Emeritus Profes…
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What are the key challenges for leaders in health and care today, and how can improvement be helpful in tackling these? Discover how high impact leadership behaviours can support system-wide improvement. Explore the behaviours healthcare leaders need to demonstrate to lead in today’s world, as we delve into what is required to lead in a way that cu…
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Explore the role of the board in leading improvement. Consider how to help a board see the relevance and need for quality improvement and delve into the transition that a board needs to make as it evolves to adopt an improvement approach. Examine what has enabled the ELFT board to retain an improvement mindset and approach over so many years. With …
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Ep2 Role of executive leadership in adopting improvement
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Discover how adopting Quality Improvement impacts on the day-to-day behaviours and work practices of an executive and delve into the leadership behaviours that support improvement. Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, Pedro Delgado, Vice President at the Institute for Healthcare Improvement, Kevin Cleary, formerl…
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Discover how the infrastructure for Quality Improvement at East London NHS Foundation Trust (ELFT) has evolved, and what enables and supports teams and individuals to apply improvement in their daily work. Explore the concept of infrastructure for improvement, as it relates to people, skills and resources. How can we motivate people to engage in im…
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