Best English for Customer Service Podcast Podcasts (2024)

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Episode: 95 - Let’s Talk Moving - Insights with Greg Hoover 30:49

14h ago30:49

30:49

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Greg Hoover, with 40 plus years as a moving industry executive and 22 years of various experience with van lines, currently a principal consultant at Third…

1
Transforming Consumer Insights with AI with Stephen Phillips, Founder and CEO of Zappi 36:23

3h ago36:23

36:23

In this episode of Getting to Aha!, Darshan Mehta connects with Stephen Phillips, Founder and CEO of Zappi, an agile consumer insight platform. Join them as they explore the transformative impact of artificial intelligence (AI) on market research. Stephen shares his journey from the early 1990s to leading innovative consumer insights solutions, emp…

1
Episode 112: Leading the Charge: SAP's End-To-End Quote to Cash Solutions to Run Subscription Business 23:35

2h ago23:35

23:35

Learn about subscription-based business models and how end-to-end quote-to-cash solutions are transforming the industry. SAP offers a quote-to-cash Software-as-a-Service solution for which it has recently been named leader by Gartner in their Magic Quadrant for Recurring Billing Solutions. Join us in this episode of the Inside SAP S/4HANA Cloud pod…

1
Episode: 94 - Let’s Talk Moving - WeMove.AI 23:04

2d ago23:04

23:04

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Travis Benoit and Jacob with WeMove.AI. https://wemove.ai/ Are you a proud owner of a moving company? Are you struggling to find a reliable sales represent…

1
[Greatest Hits] The Three Lessons of an Entrepreneur with Nikhil Jain, Co-Founder of Mealawe 29:09

5d ago29:09

29:09

In this Greatest Hits episode of Getting to Aha!, Darshan Mehta revisits his conversation with Nikhil Jain, Co-Founder of Mealawe, to discuss three integral lessons learned during his entrepreneurial journey, the long-term benefits of curiosity, and the lengthy yet worthwhile process of finding new chefs and kitchens. Nikhil Jain is the Co-Founder …

1
Episode: 93 - Let’s Talk Moving - Higher Ground Moving Update with Nate Becker 21:54

9d ago21:54

21:54

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Nate Becker, with Higher Ground Moving. https://www.highergroundmoving.com/ Are you a proud owner of a moving company? Are you struggling to find a reliabl…

1
Business English News 58 – HR: Hiring Trends 5:52

10d ago5:52

5:52

https://traffic.libsyn.com/secure/bizpod/BEN58-Hiring-Trends.mp3 In this Business English News lesson on recent hiring trends, we look at business English vocabulary related to human resources and recruitment. The world of HR is radically different than it was just five years ago. Today, we’re seeing unprecedented movement in the workforce. And as …

1
Revolutionizing Recruitment: Connecting Businesses to English-Speaking Talent from Eastern Europe and Latin America with Benjamin Moróne of Zabota 30:38

17d ago30:38

30:38

In this episode of Getting to Aha!, Darshan Mehta is joined by Benjamin Moróne, founder of Zabota. Join them as they discuss building a local brand, how to hire for success, and AI’s potential role in recruitment. Benjamin Moróne is the founder of Zabota, a recruitment firm that connects businesses with pre-vetted, English-speaking talent from East…

1
Episode: 92 - Let’s Talk Moving - Work Ethic 13:50

22d ago13:50

13:50

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Drewbie Wilson, owner of Call The Damn Leads. https://callthedamnleads.com/ Are you a proud owner of a moving company? Are you struggling to find a reliabl…

1
[Greatest Hits] Challenges in Online Qualitative Research with Dan Fleetwood of QuestionPro 37:51

19d ago37:51

37:51

Welcome to this Greatest Hits episode of Getting to Aha! Let’s relive Darshan’s conversation with Dan Fleetwood, President of Research and Insights at QuestionPro. Join them as Dan Fleetwood shares key moments from his career journey, offering insights into optimizing online survey responses and the role of online communities in market research. Th…

1
Episode: 91 - Let’s Talk Moving - Wisetack 11:54

29d ago11:54

11:54

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Evan Busch, with Wisetack. https://www.wisetack.com/ Are you a proud owner of a moving company? Are you struggling to find a reliable sales representative …

1
BEP 37c – English for Presentations: Questions and Answers (2) 16:58

24d ago16:58

16:58

https://traffic.libsyn.com/secure/bizpod/BEP037c-Presentations-QA-2.mp3 Welcome back to Business English Pod for the second part of our lesson on English for presentations and handling a question and answer session at the end of a presentation. Presentations can be stressful. Speaking in front of the public, or even just your colleagues, makes even…

1
Understanding Patient Journeys: The Key to Healthcare Marketing Success with Gitesh Dubal of Nova Spark Ventures 36:41

26d ago36:41

36:41

In this episode of @Getting to Aha!, @Darshan Mehta is joined by @Gitesh Dubal, Founder and CEO of Nova Spark Ventures. They explore the significance of curiosity in fostering meaningful conversations, the challenges of extracting actionable insights from data, and the critical need for understanding the patient journey in healthcare marketing. Git…

1
Episode 111: Transitioning from SAP Business ByDesign to SAP S/4HANA Cloud Public Edition: After Go-live with Felina and Snap 23:07

29d ago23:07

23:07

Join the journey of Felina’s transition from SAP Business ByDesign to SAP S/4HANA Cloud Public Edition with the partner Snap. Hear firsthand experiences and lessons that ensure a smooth ERP transition. In this episode of Inside SAP S/4HANA Cloud, we revisit the journey of Felina‘s transition from SAP Business by Design to SAP S/4HANA Cloud Public E…

1
Episode: 90 - Let’s Talk Moving - Election, Interest Rates, Housing Market, and More 24:16

1M ago24:16

24:16

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Bryan Hayes, founder of ElevateXsales, for a second time. https://elevatexsales.com https://www.linkedin.com/in/bryan-hayes1 Are you a proud owner of a mov…

1
[Greatest Hits] Creative Marketing vs. AI: What the Future Holds for Influencers and Brands with Gil Eyal of Silverstein Properties 37:01

1M ago37:01

37:01

In this Greatest Hits episode of Getting to Aha!, host Darshan Mehta is joined by Gil Eyal, the Head of Marketing and Innovation at Silverstein Properties. Their conversation delves into Gil’s transformative “aha!” moments, contrasting influencer marketing with celebrity endorsements, avoiding common pitfalls in celebrity endorsements, and highligh…

1
Episode: 89 - Let’s Talk Moving - Return of Black Tie Moving 23:31

1M ago23:31

23:31

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Ellis Ishee, with Black Tie Moving, for a second time. Black Tie Moving Companyhttps://www.blacktiemoving.comBlack Tie Moving Are you a proud owner of a mo…

1
BEP 36c – English for Presentations: Questions and Answers (1) 18:28

1M ago18:28

18:28

https://traffic.libsyn.com/secure/bizpod/BEP036c-Presentations-QA-1.mp3 Welcome back to Business English Pod for today’s lesson on how to deal with the question and answer session at the end of a presentation in English. A presentation can be planned, organized, scripted, and rehearsed. But that’s simply not possible with the questions you might ge…

1
Unlock the Secret to Unleashing Team Creativity with This Simple Storytelling Hack! Insights from Marc Kerachsky of AMC Health 41:35

1M ago41:35

41:35

In this episode of Getting to Aha!, Darshan Mehta is joined by @Marc Kerachsky, CMO of AMC Health. Marc has over 32 years of experience in healthcare. Join them as they discuss the power of storytelling in organizations and how it can build trust, improve communication, and foster empathy within teams. Marc shares his journey and aha moments, empha…

1
Episode 110: Exploring Two-Tier ERP with SAP S/4HANA Cloud Public Edition for Service and Professional Services 19:12

2M ago19:12

19:12

Explore two-tier ERP for large enterprises, learn integration strategies, and optimize your resource planning with SAP S/4HANA Cloud Public Edition. In this episode of Inside SAP S/4HANA Cloud, host Fernanda Rodrigues explores the Two-Tier ERP with SAP S/4HANA Cloud Public Edition. Joined by SAP Experts Kangkana Deb and Chandrashekhar Tipre, the di…

1
Episode: 88 - Let’s Talk Moving - Brokers, Carriers, and Dispatchers 28:14

2M ago28:14

28:14

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Eli the Dispatch Assassin. Are you a proud owner of a moving company? Are you struggling to find a reliable sales representative to boost your business? Wo…

1
[Greatest Hits] The Intricacy of Polling with John Zogby, Senior Partner at John Zogby Strategies 45:14

2M ago45:14

45:14

In this Greatest Hits episode of Getting to Aha!, Darshan talks with John Zogby, Senior Partner at John Zogby Strategies, a marketing and political consulting firm offering opinion research services. John has served as an election analyst for networks like ABC Australia, BBC, CBC, and NBC News. Together, they explore how John became involved in pol…

1
Episode: 87 - Let’s Talk Moving - Commonality in American and English Moving Industries 28:18

2M ago28:18

28:18

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Max Luckes, with A. Luckes and Son (Removals & Storage) in the United Kingdom. removals-swindon.co.ukhttps://www.removals-swindon.co.ukA Luckes & Son Remov…

1
Skills 360 – Problem-Solving 2: The Problem-Solving Process 6:59

2M ago6:59

6:59

https://traffic.libsyn.com/secure/bizpod/360.100-Problem-Solving-2.mp3 Welcome back to the Business English Skills 360 podcast as we continue our look at problem-solving. In this lesson, we’ll focus on the process of solving problems. As we talked about in our last lesson, the first step in problem-solving is analysis. This means gathering all the …

1
Combining Process Improvement and Customer Experience: A Conversation with Rick Denton of EX4CX 39:09

2M ago39:09

39:09

In this episode of Getting to Aha!, Darshan Mehta is joined by Rick Denton, Managing Principal at EX4CX. Join them as they discuss how businesses can improve customer experience by leveraging feedback and data, the importance of combining process improvement with a customer-centric approach, and the alignment of customer experience (CX) efforts wit…

1
Episode: 86 - Let’s Talk Moving - Pink Zebra Moving 15:44

2M ago15:44

15:44

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Matthew C, with Pink Zebra Moving. Pink Zebra Movinghttps://pinkzebramoving.comBest Moving Companies | Pink Zebra Moving: Your Trusted Choice Are you a pro…

1
[Greatest Hits] How to Leverage Foundational Research for Business Insights with Stephen Griffiths, Director of Insights & Strategy at Post Consumer Brands 43:05

2M ago43:05

43:05

In this ‘Greatest Hits’ episode of Getting to Aha!, host Darshan Mehta is joined by Stephen Griffiths, Director of Insights & Strategy at Post Consumer Brands. You’ll learn why, when gathering data, you must strike a balance between qualitative and quantitative data, get the lowdown on why insights need to be broader than just market research, and …

1
Episode: 85 - Let’s Talk Moving - Headband Movers 18:52

2M ago18:52

18:52

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing David Wagner, with Headband Movers with over 10 years of experience in the moving industry. Headband Movershttps://www.headband.bizHeadband Movers: Local M…

1
Skills 360 – Problem-Solving 1: Developing the Right Skills 6:55

2M ago6:55

6:55

https://traffic.libsyn.com/secure/bizpod/360.99-Problem-Solving-1.mp3 Welcome back to the Business English Skills 360 podcast as we look at solving problems. In this lesson, we’ll focus on the skills you need to solve problems. Problems are an unavoidable part of life and work, and in business, your ability to solve them is critical. Fortunately, p…

1
The Power of Personalized Corporate Gifting: A Conversation with Millie Tadewaldt of Brilliant 42:05

2M ago42:05

42:05

In this episode of Getting to Aha!, Darshan Mehta is joined by Millie Tadewaldt, the founder and CEO of Brilliant. Join them as they discuss personalized corporate gifting, the need for technology in the gifting process, and the measurement of ROI. Millie Tadewaldt is the founder and CEO of Brilliant, a company specializing in personalized corporat…

1
Episode: 84 - Let’s Talk Moving - A Lot of Things Industry 31:46

3M ago31:46

31:46

In this episode of, Let’s Talk Moving. Your host, Yuriy Margolin, owner of Moving Sales Professionals. The number one Sales call center for the Moving Industry. Had the privilege of interviewing Dwyght Mack for a second time, with Mack’s Moving Training. https://www.macksmovingtraining.com https://youtube.com/@macksmovingtraining7888?si=3cRaXZXJ2lA…

1
[Greatest Hits] Boosting Customer Experience through Behavioural Insights with Andrew Custage, Head of Insights at Medallia Market Research 43:37

3M ago43:37

43:37

In this ‘Greatest Hits’ episode of Getting to Aha!, host Darshan Mehta is joined by Andrew Custage, Senior Director and Head of Insights at Medallia Market Research. Join them as they discuss striking a balance between qualitative and quantitative data, customizing survey questions, and differentiating between active customers and inactive customer…

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