Jess Lindgren shares lessons learned, best practices, and actionable advice from her 20+ years as an administrative professional. Submit your questions at askanassistant.com for consideration!
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If you're ready to be more proactive and be the "little hinge that can swing big doors" then Assist With Impact is a must-listen podcast. Join your host Liz Van Vliet and learn practical tips, strategies and insights that will help you move beyond being simply an order-taker.
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This podcast is dedicated to the Executive Assistant profession, hosted by Victoria Wratten and Anel Martin. This show is designed for the outliers, the assistants who are leading the way in their careers. No nonsense content, benchmarking and trends as well as interesting interviews with inspirational assistants.
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AAA 25 | Importance of Language | Scheduling
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Up, down, back, forward, earlier, or later - I'd love your thoughts! xo JessBy Jess Lindgren
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I'm back after an unexpected break. Wonderful to be with you all again. Stay hydrated, and stay tuned for more episodes coming your way! xo JessBy Jess Lindgren
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We are counting down to the final episode of Assist With Impact. In this episode Liz shares ten of her all-time favourite episodes...and spoiler alert, there's only ONE interview in this mix! Not that she doesn't love the interviews in the back catalog, but they deserve a special shout-out (cue another episode!) So, in chronological order of episod…
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197. The Ten Most Downloaded Episodes of Assist With Impact
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Welcome to the next in our countdown to the final episode of the Assist With Impact podcast. Episode 197 is a wrap-up of the ten most downloaded episodes over the eight years of the podcast. Over 250K downloads and these episodes are the ones that had the most downloads. Episode #1 - The "'Why' Episode #64 - Indispensable Skills - Managing Your Man…
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AAA 23 | Juneteenth and a Brief Event Debrief
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Juneteenth // Wikipedia // Smithsonian Ericka Hart // Juneteenth Mutual Aid Brittany Packnett Cunningham Danielle Coke Balfour // Freedom School Opal Lee // Donate Antiracism Daily // Subscribe // Support Free Root Organization // Donate to FRO Mutual Aid (organization theory) Thanks for rolling with the production from the road! I did not bring my…
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Minnesota Business Partnership Executive Assistant Conference Administrative Professionals Conference Office Dynamics Conference SkillPath (Two Day Administrative Professional Accelerated Certificate Program) SkillPath (One Day Conference for Administrative Professionals)By Jess Lindgren
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196. Road Ramblings: Farewell Announcement
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In this special "road rambling" episode, Liz announces the conclusion of the "Assist with Impact" podcast at episode 200. Reflecting on the podcast's origins and journey, she shares her motivations and plans for the final episodes. Key Topics Discussed: Origins of the Podcast: Started in June 2016 as "Being Indispensable." Challenges Overcome: Podc…
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Let's dive into the wild world of employee handbooks. Please leave your questions at askanassistant.com - I'd love to hear from you!By Jess Lindgren
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Add another task to your own Roughly Quarterly schedule of Things That Need To Be Addressed...or not, it's up to you! Seriously, though, don't let it ride for years like I did. Stay on top of your files so you don't run into an unpleasant situation where you lose something more important than two minutes of a podcast recording. xo Jess Substack // …
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The title is not a typo! I'm having major GarageBand technical trouble, and this is the best thing I could get my computer to produce. GarageBand keeps claiming the disk is too slow to record, and when it will record, it spontaneously crashes and deletes my music track. ¯\(ツ)/¯ Enjoy the entirety of the theme song, which is Deviate by Podington Bea…
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askanassistant.comBy Jess Lindgren
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AAA 18 | Comments, Questions, Thoughts, Concerns
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askanassistant.comBy Jess Lindgren
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You can pick two. xo Jess askanassistant.comBy Jess Lindgren
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AAA 16 | Celebrating Administrative Professionals Day
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There are four tips, and there will be a quiz. xo Jess askanassistant.comBy Jess Lindgren
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Let me know how you and yours mark National Volunteer Week! xo Jess Links mentioned in the episode: Solidarity and Snacks Cafe Sankofa Cooperative Ruff Start RescueBy Jess Lindgren
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AAA 14 | Who, What, When, Where, Why of it all
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Let's talk about the 5 Ws! Please submit your question for consideration at askanassistant.com, move your body, drink some water, read a book for fun. xo JessBy Jess Lindgren
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I'd love to hear from you! Sign up for the newsletter, ask your question, stay hydrated. xo Jess askanassistant.comBy Jess Lindgren
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We're talking decision paralysis and buyer's remorse today! Topics include buying a washing machine for one's home, choosing a ticketing platform for an event, and picking a polo shirt vendor. Theme music is Deviate by Podington Bear.By Jess Lindgren
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Listener Sally landed a sweet new gig as an Office Manager, and she would like some tips about establishing a cleaning routine for the space. Tune in to hear my thoughts! As ever, I'd love to hear from you. xo JessBy Jess Lindgren
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Enjoy some fascinating stats on DST or perhaps peruse the history of DST. Comments, questions, thoughts, concerns? Lay them on me. Drink some tea. xo JessBy Jess Lindgren
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The Ten Things To Avoid Doing In Your Conversations
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The focus of this solo episode is your verbal communication skills and common blocks that get in the way of you being a confident and capable communicator. This episode is part of our theme for March. It’s the ‘Power Skills’ impact and insight zone. Power Skills are your supercharged soft skills and in my world, there are ten key Power Skills that …
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Let's talk about phones, baby! Ten years ago, I made a huuuuuge mistake with mine. Hear all about it and weigh in with your thoughts and experiences. askanassistant.com Call your grandpa, he misses you. xo JessBy Jess Lindgren
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AAA 8 | Roughly Quarterly Template Refresh
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Dust off the cobwebs and refresh those messages that you send all the time! Give them a fresh set of eyes and a little love. Take the templates and make them your own!By Jess Lindgren
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How To Ask Better Questions To Increase Your Insight & Impact With Your Leader
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It's a solo episode from Liz. All about improving how we ask questions, especially when it comes to asking questions of the person or people we support. This month, we're focusing on enhancing our skills in managing up and engaging effectively with leaders. It's what I describe as the 'Leader Insight & Impact Zone'. Why Questions Matter - Asking th…
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Employee Appreciation celebrations should come AFTER your company is paying all of its taxes, providing good benefits, paying fair/equitable/thriving wages, and generally running an ethical business inside and out. These tips are NOT for companies like Sephora who earned $10 Billion Dollars and "rewarded" their employees with custom-printed sugar c…
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Tell me about your job percentage split! Visit askanassistant.com to ask your question or drop me a note. Theme music by Chad Crouch. See you on the internet! xo JessBy Jess Lindgren
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Managing Up: Navigating the Labyrinth of Boss Personalities
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🎙 Navigating the Labyrinth of Boss Personalities🎙 In this enlightening episode, dive deep into the complexities of workplace dynamics as we explore how to effectively manage up by understanding and adapting to different boss personalities. From the reflective introverts and the communicative extroverts to the goal-driven advancers, the team-focused…
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Happy January 31st to those who celebrate! I am not an accountant, I am not a lawyer, I am not an IRS agent, merely an EA in a small company who is responsible for tax form distribution. Should this task fall to you, make it a priority to print and postmark W2s and 1099s before EOB on Wednesday, January 31st. I promise I'll post next year's episode…
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AAA 4 | The Lady Behind the Microphone 2024 Edition
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Life is super different than it was in 2021. Weekly menu boards and other professional Auntie happenings! Read the Substack! Find me on LinkedIn! Theme music is Deviate by Podington Bear aka Chad Crouch! Exclamation points!!By Jess Lindgren
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Welcome to the first episode of Ask An Assistant since...May 2021! I've lived A LOT since then, and I know you have, too. Hope you're all doing well, and to hear more from you in the coming weeks. xo JessBy Jess Lindgren
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Unlocking Your Potential: The Power of Personal SWOT Analysis
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Overview: In this enlightening solo episode, your host Liz Van Vliet revisits the influential concept of Personal SWOT Analysis, a tool she first introduced in Episode 70. With her signature friendly and engaging tone, she delves into this comprehensive self-assessment method, guiding listeners through the nuances of evaluating their Strengths, Wea…
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Three Ways To Set Yourself Up For Success In 2024
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Embracing 2024 with Reflection, Review, and Goal-Setting Welcome to the first episode of Assist With Impact for 2024! In this episode, we dive into the importance of reflection and goal-setting as we step into the new year. Join us for Episode 191 as we explore how to make the most of 2024. Key Highlights: 1. New Year Reflections and Challenges: - …
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2023 Year In Review: Transformations, Triumphs & Tributes
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In this milestone episode (we've hit 190 guys!), Liz celebrates overcoming challenges and embracing change and opportunity. 2023 marked her Ten Year Cancerversary with Liz sharing the joys and trials of this significant personal triumph. Reflecting on the evolution from 'My EA Career' to 'The Linchpin Assistant', we also delve into the concept of '…
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You would have to have been under a rock in 2023 not to have seen at least ONE podcast episode, article or social media talking about the rise of the CoS role (Chief of Staff) as a potential career path for Executive Assistants. So unless you have just emerged from under your rock, you may be familiar with Maggie Olson from Nova Chief of Staff. In …
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Episode Twenty Seven - Interview with Fiona Young of Carve
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Fiona Young is a breath of fresh air to the assistant profession in terms of professional development! She is a former EA turned digital learning leader. Carve is building the next generation of AI-powered executive assistants. They offer exciting new AI courses for assistants | We touch on numerous points: · Growing up with technologist parents an…
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Interview with Doriette McIvor Stone (Part Two)
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Doriette McIvor Stone is an Executive Assistant with over twenty years of experience supporting C-Suite leaders. She is also a marketer, a salesperson and a customer service person. Currently Doriette supports the CEO of the Australian Olympic Committee. In Part Two of our interview we explore the importance of intuition and emotional intelligence …
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Episode Twenty Six - Interview with Ruth Kilah, Executive Coach & Mentor - CEO of Hoxton Hyde Consulting
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We are excited to welcome international trainer, coach and mentor - Ruth Kilah of Hoxton Hyde. We talk about a LOT of different topics and Ruth's views are refreshing and innovative. Ruth's career journey and some very shrewd career moves Working internationally and what she learned Taking what many would consider a step down, but was actually a st…
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Interview with Doriette McIvor Stone (Part One)
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Doriette McIvor Stone is an Executive Assistant with over twenty years of experience supporting C-Suite leaders. She is also a marketer, a salesperson and a customer service person. Currently Doriette supports the CEO of the Australian Olympic Committee. In Part One of our interview we explore how Doriette came to the role of EA from a career in Ev…
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Checking In & Savouring The Flavours of a Jam-Packed Schedule
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A solo episode where your host, Liz Van Vliet gives an update on what has been a whirlwind of a month and shares some highlights from her recent trip to Ottawa. It's been a jam-packed schedule but Liz is enjoying meeting so many new faces and giving them a dose of Vitamin Liz. Mentioned in the episode is the following question that Liz asked of Ban…
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Five Ways To Make Your Invisible Work Visible
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Welcome to Episode 185 of Assist With Impact, where we empower administrative professionals like you to make your hard work visible and impactful. In this episode, we're diving into "Five Ways to Ensure Your Invisible Work is Visible." It's an important topic because so much of what you do as an assistant is like the proverbial iceberg - hidden ben…
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Episode Twenty Five - Interview with Jess Gardiner of The Assistant Room
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After a summer break, we are back and delighted to welcome Jess Gardiner, Founder of The Assistant Room. Our discussion is varied and may be considered controversial at times: Executive Energy Toxic Loyalty How to be a good quitter Why the EA/PA industry is 'wash, rinse and repeat' and needs to change Evolution vs revolution of the assistant roles …
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A solo episode where your host, Liz Van Vliet gets her 'ranty pants' on about advice she sees being given to assistants that is flippant and unhelpful (in her opinion). Listen to the episode if you want to be reminded that you're more than just an 'admin' and deserve the same level of respect and consideration as any other professional. Connect wit…
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In the second part of her interview with Liz Van Vliet, Robyn Greaves talks about the silver lining of redundancy, the value of curiosity and the skills and capabilities that allowed her to adapt and adjust as an Executive Assistant. Robyn shares how her final role as an EA gave her "permission to have a voice" beyond the one on one relationship wi…
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Robyn Greaves is an award winning business administrator with 15 years experience as an Executive Assistant. Born in the UK, Robyn has extensive experience providing high level strategic and operational support to CEOs and Directors both in the UK and Australia. She has worked across a wide range of industries including not-for-profit, media publis…
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Episode Twenty Four - Interview with Natasha Broomfield-Reid, Founder of Diverse Matters
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EDI is a top priority for most leadership teams, but how many are really driving through culture change? This weeks interview discusses exactly this and all things EDI and why is should matter to every business and executive support professional. Natasha is the founder and Director of Diverse Matters. She is responsible for the overall running of t…
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A special solo episode sharing the audio from a series of three videos I posted last week on LinkedIn to celebrate my ten year 'cancerversary'. An episode for new listeners who haven't heard my cancer story and old listeners who I'm fortunate to have in my life because of the serendipity of my cancer diagnosis. An episode that shares both the grim …
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Amy Crumley learned the intricacies and nuances of the Executive Support profession from her mother and grandmother, who rendered their support to high-level executives in Atlanta, Georgia, and Denver, Colorado in the United States. Amy's own career path has followed a diversified route, traversing the foundation of owning a cabinet company, owning…
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Episode Twenty Three - Interview with Alex Leigh of Sport England
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Alex Leigh is a new addition to the board of EPAA and an ambitious millennial Executive Assistant, with over 13 years experience under her belt. A former quantitative market researcher focusing on fast-moving consumer goods, Alex’s love for sport and excellent administration brought her to the sport sector nearly 14 years ago, and the start of her …
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Amy Crumley learned the intricacies and nuances of the Executive Support profession from her mother and grandmother, who rendered their support to high-level executives in Atlanta, Georgia, and Denver, Colorado in the United States. Amy's own career path has followed a diversified route, traversing the foundation of owning a cabinet company, owning…
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Episode Twenty Two - Interview with Sarah Howson, Director of Strategic PA Recruitment & Strategic PA Network
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This weeks interview is with the incredible Sarah Howson. Sarah is Co Founder and Director of The Strategic PA Network & Strategic PA Recruitment. We chat to Sarah about her career story with a big chunk of her early childhood spent living in the USA , before coming back to the UK and continuing her education. Sarah talks through her journey as an …
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