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Payments on Fire™

Glenbrook Partners, LLC

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Podcasts from Glenbrook Partners on the latest developments in payments and fintech. Featuring interviews with opinion leaders, Glenbrook's own take on emerging technologies and industry trends, other news and views on this dynamic industry.
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KindredCast

Kindred Media & LionTree LLC

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KindredCast brings you news, views and insights from the world of media, technology and everything in between. Produced by and curated by Kindred Media and powered by global merchant and investment bank LionTree, the show features in-depth conversations with other industry leaders. You'll get the inside scoop on the dynamics driving media and tech, insights into the future and even some life lessons.
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The U.S. healthcare system is full of complex issues and obstacles that just can’t help but get in the way. So, how do we solve them? Well, change agents worldwide are boldly striving to ensure that quality healthcare is accessible, affordable, and equitable for all—and we need to amplify their voices. Delving into the intricacies of healthcare and the social services network, Liz Church of Atrómitos talks with guests around the world to talk about the good work they are doing, from workforc ...
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Let's Talk Serious Startups: The Nuts & Bolts

John Maddox - Serial Entrepreneur, Consultant, Advisor, Investor In Startups

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5 days a week Let's Talk Serious Startups is all about the nuts and bolts of what goes into going from a startup idea to success. We interview angel investors, venture capitalists, startup founders, crowdfunding experts, journalists, and marketing professionals that share their knowledge and experience on what it takes to become a Serious Startup! Show notes and more content can be accessed at Serious Startups.com
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In this episode of The Atrómitos Way, host Liz Church engages in a compelling discussion with land use lawyer Andy Lane, who brings 28 years of experience in smart growth management and development. Together, they delve into the vital importance of affordable and supportive housing, exploring how these solutions address chronic homelessness and dis…
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Sometimes an episode sticks with me. It just keeps coming back in different ways. Reading an article, having a conversation, even watching TV can make me stop and reflect on a recording. This is exactly what has been happening since we sat down with Dr. David Maimon, Head of Fraud Insights at SentiLink, to talk about fraud. As always, we covered a …
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Erin Jamison Day, Executive Director of Community Impact North Carolina (CINC), discusses the severe impacts of substance misuse, including physiological issues, mental health disorders, and social and economic challenges. Erin shares CINC's innovative approaches to prevention, emphasizing the importance of building strong community relationships t…
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LionTree Managing Director and resident sports expert Alex Michael chats with MOGL CEO and co-Founder Ayden Syal to discuss how the company enables brands and college athletes to partner in the wake of the 2021 NCAA decision that allows these athletes to monetize their Name, Image and Likeness (NIL). By taking the pain out of the process - and maki…
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Angie Grover, COO of Metopio, talks about the transformative impact of data sharing in healthcare. Learn how Metopio democratizes data access to bridge community gaps and improve health outcomes and how cloud-based tools make data accessible and actionable. Listen to real-world examples of how data-driven interventions have addressed health issues.…
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In this Fanning the Flames episode of Payments on Fire, Glenbrook’s Bryan Derman, Chris Uriarte, and Russ Jones discuss Mastercard's bold June announcement to eliminate manual card number entry for eCommerce transactions in Europe by 2030, and explore the challenges and necessary steps to achieve this goal. The conversation centers around three cor…
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Authentication and identification are top of mind for payments professionals battling fraud these days. We’ve made progress over the past two decades in managing payments risk in the digital era, but fraud continues to evolve and often seems to be one or several steps ahead. The classic cat-and-mouse game has moved to a point where “Are you really …
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The youth sports market is exploding, and there’s no better example of that growth and opportunity than GameChanger, the ubiquitous app that parents, family members and friends use to stream, score and stay up on all the games being played at schools nationwide. Join LionTree Managing Director Alex Michael as he and Sameer discuss the company’s gro…
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As scams, ransomware, account takeovers, and old-fashioned data breaches persist in our personal and business lives, we are all pondering how to get ahead in the cat-and-mouse game that global fraud rings seemingly have mastered. With this episode, we’re setting the stage for a series of discussions on authentication and identity, the critical comp…
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On the last episode of Pride Month, Liz will engage with Peter Freeman, MPH, a seasoned public health administrator and an advocate for LGBTQAI+ rights, to explore the profound impact of anti-LGBTQ+ legislation and other systemic barriers on underserved populations. As a gay male, Peter shares his personal and professional insights on navigating a …
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Continuing our Pride Month series, we have a special guest, Liz’s brother, Dante Hait, who is transgender. Dante shares his decade-long journey seeking gender-affirming care. From navigating insurance complexities and finding providers to facing challenges with hormone treatments and surgical transitions, Dante's story is one of resilience and dete…
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For decades, technology, regulations, and dissatisfaction with the status quo have formed a powerful triad, driving payments innovation. This triad is fueled by investors and innovators seeking to disrupt and legislators and agencies seeking to enforce compliance, increase transparency, and enhance fairness. In this episode, John Pitts, Head of Pol…
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It's Pride Month, a time in June for the LGBTQ+ community in the United States to celebrate their identities, embrace visibility, and advocate for progress. Today, Liz speaks with Miss Jai Smith, MPH, an advocate for health equity, about gender diversity, historical healthcare barriers for trans and non-binary individuals, and the impact of social …
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In this episode, we fan the flames to get Glenbrook’s hot takes on the proposed Capital One acquisition of Discover. Now that the dust has settled a bit on the February announcement, and while we wait with bated breath to see if the regulators will sign off on this deal, we wanted to debate the potential winners and losers - and possible outcomes -…
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Listen in for a fascinating exploration of how private equity has evolved over the last few decades as LionTree Managing Director Antal Runneboom sits with Brian Ruder, Partner, Head of Investment Committee and Co-Head of Technology at Permira, a worldwide investment firm with over $80B of assets under management. A long-time leader in tech and con…
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On our final installment for Mental Health Awareness Month, Liz speaks with, Dr. Gaël Schmitz Kennedy, a child and adolescent psychiatrist in Bordeaux, France. Liz and Gaël discuss the pandemic's impact on mental healthcare access and the surge in adolescent mental health issues, highlighting healthcare system adaptations and the essential role of …
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In this Memorial Day episode of the Atrómitos Way, Liz talks with Vietnam veteran Tony Vivaldi, founder of Save a Vet Now, about the urgent issue of veteran suicide. They discuss the challenges within veteran mental health, the stigma of seeking help, and the gaps in current suicide prevention efforts. Tony shares his journey from recognizing the c…
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Liz Church speaks with Sharon Stultz, a dedicated educator, and mental health professional with over 30 years of experience. Sharon's journey began in special education, where she saw the impact of chronic stress on children's learning and behavior. This inspired her to become a mental health therapist, supporting individuals in need. They’ll discu…
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In this episode, Yvette Bohanan is joined by Glenbrook Managing Partner Bryan Derman and guests Michele Alt and Adam Shapiro, Partners at the Klaros Group. The result is a lively discussion about regulators and the impact of the current regulatory environment on banks and fintechs, a topic of utmost relevance in today's rapidly evolving industry la…
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Explore the mental health crisis among youth with Billy West, CEO of Daymark Recovery Services, a leading not-for-profit community behavioral health provider in North Carolina. Serving over 50,000 individuals annually across 38 locations, Daymark addresses mental health and substance use issues. Billy discusses the post-COVID-19 mental health lands…
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As we observe Mental Health Awareness Month, focusing on the crisis among our youth, we wanted to share an insightful dialogue between parents navigating this crisis. Michealle and Kate are two remarkable mothers who are navigating the complexities of the youth mental health crisis exacerbated by the pandemic. In this candid discussion, they shed l…
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The process of accepting payments is a labyrinth of complexity, and payment service providers are the guiding lights that help merchants navigate this maze. They assist in deciding which payments to accept, how to connect to networks, and, most crucially, how to optimize revenues and reduce risk. But what about the providers themselves? Is their wo…
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Liz leads a vital discussion with Coastal Horizons leaders Ryan Estes and Kristina Clemmons on the child and adolescent mental health crisis. Tune in to gain firsthand insights into the prevalent mental health challenges confronting today's youth, including rising anxiety and the crucial role of emergency services in obtaining care. Get more insigh…
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Today, Liz discusses food insecurity with Stephanie Norton-Bredl of Issaquah Food & Clothing Bank and Kate McNulty of Atrómitos. Their discussion underscores the vital role of food banks in providing essential sustenance and support to vulnerable populations, highlighting insights into the links between food insecurity and poor health outcomes, the…
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In Episode 231, Samantha Gordon and Simon Skinner discussed the orchestration framework they developed to help our clients decipher a somewhat overused term in the industry. It was a great discussion, and if you missed it, I recommend you give it a listen. We covered a lot of ground in that episode that sets up this conversation with John Lunn, CEO…
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Liz sits down with Alaina Kennedy, Principal consultant with Atrómitos, a seasoned health equity professional. They delve into the importance of elected officials representing the people, the intricacies of healthcare challenges, and the solutions that can arise from meaningful community involvement. Alaina shares her rich personal and professional…
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Olivia Aréchiga from Data Tel Communications and the return of co-host Tina Simpson of Atrómitos highlight the severe impact of a cyber-attack on Change Healthcare in February of 2024, underscoring the vulnerabilities of the healthcare infrastructure. Olivia emphasizes the human element in cybersecurity, advocating for stronger individual responsib…
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Glenbrook's Russ Jones often chats with professionals working for companies inside the payments industry who are providing payments and services to end users such as businesses, enterprises, governments, and individuals. Or they may be working at an enterprise, a merchant, or a biller. And they’re all trying to figure out how to save money in payme…
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Acquired by Mastercard in 2017, the UK’s Vocalink manages the UK’s Bacs payment system, ATM LINK switching platform, and the Faster Payments System, FPS. To make this more tangible, consider these statistics: Vocalink processes over 90% of UK salaries, more than 70% of household bills, 98% of state benefits, and powers 60,000 ATMs. Vocalink’s influ…
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Liz Church has a conversation with Craig Snow, a prominent community member and supporter of Good Shepherd's permanent supportive housing efforts in Wilmington, North Carolina. Snow shares his journey from Arkansas to Wilmington, highlighting his career shifts and involvement in local nonprofits. The discussion then turns to the NIMBY (Not In My Ba…
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Have you ever wished for a “payments sherpa”? Someone who would share their experiences, opinions, and advice about this industry - the uncut, “real real” of what can happen and what to remember as you move along your payments journey. In this episode, we sit down with one of our favorite payments industry sherpas - Steve Klebe. No stranger to our …
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A crisis is gripping healthcare: the workforce shortage. Data increasingly highlights the shortfall of healthcare professionals – a situation that demands urgent attention. The strain on healthcare workers has only intensified since the start of the COVID-19 pandemic, exacerbating burnout and stress levels to unprecedented heights. Liz speaks with …
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Powerhouse of the business world Lisa Borders shares her life story from being childhood playmates with Dr. Martin Luther King Jr.'s children, to the roles she's held throughout her storied career including President of the WNBA, Vice President of Global Community Affairs at Coca-Cola, and Vice Mayor of Atlanta. Find and rate KindredCast on Apple P…
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Last episode, we were given a glimpse into how housing deficits can impact health outcomes, what Permanent Supportive Housing is and isn’t, and the importance of treating all affected by homelessness with compassion and dignity. Now, in the second half of the interview, we will discuss the good things about Good Shepherd. Since 1983, Good Shepherd …
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As humans, our brains like to organize things - classify them, put them in silos. This thinking often works to our advantage - enabling deep analysis and understanding. Sometimes, though, it can work against us. We can be bound to a siloed thought process - a “this or that” false choice that causes us to miss the greater value inherent in doing bot…
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Throughout the United States, chronic homelessness persists as a continuing crisis. The prevalence of individuals enduring homelessness is escalating, with a notable portion forced to reside in cars, parks, and on sidewalks. Joining Liz Church for this insightful discussion are Katrina Knight and Liz Carbone from Good Shepherd Center, a distinguish…
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Join LionTree's resident sports expert Alex Michael as he breaks bread with Game 7 co-Founders Mark Messier - the NHL legend who boasts a 7-2 record in the titular championship matches - and music industry titan Mat Vlasic. A lifelong fan of Mark’s, and a long-time friend and partner of Mat’s, Alex uncovers the thinking behind their new performance…
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In the United States, home accidents and injuries pose significant risks to homeowners, underscoring the importance of addressing social and environmental factors for overall well-being and safety. This episode explores the Wilmington Area Rebuilding Ministry of North Carolina's (WARM NC) critical work addressing homeowners' challenges, particularl…
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In this episode, Glenbrook Partners Yvette Bohanan, Russ Jones, and Chris Uriarte sat down with Julie Fergerson - a long-time payments professional who co-founded the Merchant Risk Council in 2000 and returned a few years ago to take on the role of CEO for what is now an industry-leading, global non-profit. We talk with Julie about how the payments…
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In the second and final part of our look-forward at the year ahead, activist, author, and humanitarian Caryl Stern hosts discussions with a few of the company’s thought leaders to uncover how the firm integrates purpose into the fabric of our decision-making. First up, Rosie Kurmaniak details the cyclical nature of M&A, and how that is manifesting …
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In this episode, we return to the crucial topic of maternal health, focusing on North Carolina and the disparities in outcomes driven by limited perinatal healthcare access, eroded trust in providers, and systemic undervaluation of women's voices. Our spotlight is on Certified Professional Midwives (CPMs) and the imperative to expand access to thes…
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It’s time for one of our most highly anticipated shows of the year, The 2024 Outlook, where leaders from across LionTree look into their crystal balls to discuss the thematics that will be driving the industry this year. LionTree’s public markets expert Leslie Mallon drills down into sector themes with a trio of the company’s thought leaders: James…
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In this episode, we are exploring one of the “buzziest” buzz words in payments today - orchestration. If you have been in the payments space for a long time, your reaction to hearing about orchestration might be “What’s all the fuss about? We’ve been evolving these capabilities for decades.” If you are new to the industry, you may think this is som…
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Marketing is creating, capturing, communicating, delivering, and exchanging value offerings for consumers, clients, partners, and society. Getting to the forefront of your audience’s mind is no easy undertaking. It is essential for organizations that serve their communities, facilitating effective communication and engagement while bolstering its m…
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Join Rachel Kraus and Caryl Stern as they and examine the intersection of purpose and business. Carol Cone, founder of Carol Cone ON PURPOSE and renowned leader in the world of corporate social responsibility and purpose-driven business talks about how she introduced the idea of melding business strategy with social responsibility to companies in t…
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Launching a payment product requires big moonshot thinking alongside a lot of agonizing over the details. Understanding the market, the customer journey, and the technology - from every angle requires patience, persistence, and a beginner’s mindset to learn from every success and failure. Thinking about launching a new form of currency, however, is…
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Join Tom Graham, the CEO and co-Founder of generative AI company Metaphysic, as he dives deep with Kindred Media’s Laura Clinton to explore the huge opportunity that this photo-realistic technology enables. A Harvard-trained lawyer turned entrepreneur, Tom is laser-focused on the ethical usage of AI, making Metaphysic a favored partner of the enter…
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Join Rachel Kraus and Caryl Stern as they and examine the intersection of purpose and business. This episode, CEO of Civic Nation Kyle Lierman talks about the importance of advocating for diversity and equality in his personal life, and how that translates to his career in politics and public service. See Privacy Policy at https://art19.com/privacy…
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It is a rare occurrence when we get to have ALL the Glenbrook partners in one episode of Payments on Fire! Glenbrook is kicking off the new year with a (lengthy) conversation on what payments industry trends and developments we think are the most interesting, compelling, and controversial at the moment, and what to watch as we move into 2024.…
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