Best Gayle Allen Podcasts (2024)

1
CM 270: Alex Budak Helps Us Become Changemakers 49:35

9h ago49:35

49:35

Most of us believe we can make a difference in the world. That we can have an impact. What holds us back from acting on those beliefs are often the doubts. Doubts about our skills, our credentials, even our roles at work.Alex Budak studied the research and interviewed the changemakers, and he argues we can all be changemakers, no matter our resumes…

1
CM 269: Dacher Keltner on How Awe Helps Us Thrive 56:41

12d ago56:41

56:41

This year, we witnessed a solar eclipse. Walking the streets of my neighborhood that day, looking through my solar eclipse glasses and sharing them with others, I felt a profound sense of awe.And I saw that awe, that wonder, reflected in the faces of the people around me. For one or two hours, we were part of something bigger than ourselves. And th…

1
CM 268: David Robson on Overcoming Loneliness

26d ago

—

Social connections are one of the keys to a happy and healthy life, yet few of us learn how to build them.If we’re lucky, we have family and friends who model them. But even then, our biology equips us with cognitive biases that can get in the way.Fortunately, award-winning science writer David Robson has studied the research. He shares what he’s l…

1
30 - Exploring the Future of Claims Management: AI, Efficiency, and Customer Experience with Sapiens' Gayle Herbkersman 17:20

1M ago17:20

17:20

Your host, Chris Tidball, talks with the Senior Vice President of Sapiens, Gayle Herbkersman. Gayle's path into the insurance industry is a testament to the power of experience and the drive for process efficiency. With a rich background in insurance software, Gayle has witnessed first-hand the pivotal role emerging technologies play in shaping the…

1
CM 267: Michael Gervais on Overcoming Our Biggest Fear

1M ago

—

There are many good reasons to look to others. For example, you might need expert advice or feedback to improve your performance. But there’s one reason not to, and, that is, to determine your self-worth.When you look to someone else to define you or tell you how to live your life, you lose a lot. And if you find it hard to believe you’d ever let s…

1
CM 266: Jeff Wetzler on Deepening Connections 47:27

2M ago47:27

47:27

We’re surrounded by people with knowledge. The manager who can provide expert feedback or the colleague who has important information. These kinds of insights can help us achieve our goals.Yet as much as we need that knowledge, we often don’t act in ways that invite it. It’s when the project runs behind or we can’t make our numbers that we realize,…

1
29 - Understanding the Impact of Nuclear Verdicts on the Insurance Market with Vernis & Bowling's Ian Matthes 16:33

2M ago16:33

16:33

Your host, Chris Tidball, talks with the Regional Managing Attorney and General Counsel of Vernis & Bowling, Ian Matthes. Ian's path into the insurance world was both intriguing and instructive. He began his career at an insurance defense litigation firm in Atlanta, Georgia, which laid the foundation for his deep understanding of the industry. His …

1
CM 265: Tali Sharot on How to Rekindle Happiness 49:45

2M ago49:45

49:45

We all want to be happy. In fact, it’s our desire for happiness that drives most of our decisions, like our friendships, our activities, even our purchases. Yet, over time, we find that the things that made us so happy at the start – that new car or delicious meal – end up losing their luster. I was curious about why this happens and what, if anyth…

1
28 - Navigating the Changing Landscape of Insurance Defense with Suite 200 Solutions' Taylor Smith 10:16

2M ago10:16

10:16

Your host, Chris Tidball, talks with the Founder and President of Suite 200 Solutions, Taylor Smith. The conversation began with an exploration of the study conducted by Suite 200 Solutions—the research aimed to understand the hurdles that insurance defense attorneys encounter in their practice. Taylor delved into the findings, it became clear that…

1
27 - Unveiling the Complexities of Insurance Defense and Fraud Preventing with Wood Smith Henning & Berman's Frances OMeara 14:47

3M ago14:47

14:47

Your host, Chris Tidball, talks with the Partner of Wood Smith Henning & Berman, Frances OMeara. Frances' path to law was as dynamic as the cases she handled. With a background in sports, particularly basketball, she earned a scholarship to play at Stanford. However, her trajectory took a turn toward law school, leading her to specialize in insuran…

1
26 - Transforming Insurance Claims Management with Innovative Negotiation Strategies with Cruser & Mitchell's Bill Mitchell 18:24

3M ago18:24

18:24

Your host, Chris Tidball, talks with the Founding Partner of Cruser & Mitchell, Bill Mitchell. Bill's story is a testament to the power of vision and determination. Growing up as a blue-collar kid in Detroit, his future was shaped early on by his father's aspirations for his children. Despite not having a high school diploma, Bill's father envision…

1
25 - Unleashing the Power of Negotiation: Insights from Insurance and Legal Experts with SECURA Insurance Companies and DunbarMonroe's Taylor Rawal and Chris Dunnells 10:07

3M ago10:07

10:07

Your host, Chris Tidball, talks with the Litigation Specialist of SECURA Insurance Companies, Taylor Rawal, and the Attorney of DunbarMonroe, Chris Dunnells. Taylor has carved a niche for herself at SECURA Insurance Companies, climbing the ranks from the call center to handling litigation files. Her expertise spans personal lines, commercial lines,…

1
24 - Innovating Claims Handling: Navigating Legislative Changes and Trial Lawyer Tactics with First Acceptance Insurance's Sarannah McMurtry 16:10

3M ago16:10

16:10

your host, Chris Tidball, talks with the Executive Vice President and General Counsel of First Acceptance Insurance, Sarannah McMurtry. Sarannah's career trajectory is as fascinating as it is instructive. She began in the legal field, focusing on insurance defense, coverage-related litigation, and the thorny issue of bad faith claims. Her expertise…

1
23 - Unveiling the Truth: Exploring Fraud and Recurring Injuries in Insurance Claims with Gerber Ciano Kelly Brady LLP's Kelly Petter 9:11

3M ago9:11

9:11

Your host, Chris Tidball, talks with the Partner of Gerber Ciano Kelly Brady LLP, Kelly Petter. Like many of her peers, Kelly's entry into the insurance sector was somewhat accidental. After graduating from law school during the recession, job opportunities were scarce. She was unaware of insurance defense as a field until she received a job offer …

1
22 - Streamlining Insurance Claim Adjustments: The Impact of Digital Owl with DigitalOwl's Sean Allen 9:01

3M ago9:01

9:01

Your host, Chris Tidball, talks with the SVP of Sales and Marketing of DigitalOwl, Sean Allen. Sean's journey into the insurance world was quite serendipitous. Nearly three decades ago, he was asked to manage the insurance vertical at a company where he worked. Despite the industry's reputation for slow decision-making, Sean took on the challenge a…

1
21 - Navigating Change and Championing Diversity with Marsh & McLennan Agency's Angela Lee 13:34

3M ago13:34

13:34

Your host, Chris Tidball, talks with the Director of National Claims Operations of Marsh & McLennan Agency, Angela Lee. Angela's entry into the insurance world was serendipitous. After graduating college during a challenging job market, she found her first role as a claims assistant at Travelers. Here, Angela discovered her passion for the technica…

1
20 - The Impact of Increasing Insurance Limits on Owner-Operator Truck Drivers with OOIDA's James Luce 10:45

3M ago10:45

10:45

Your host, Chris Tidball, talks with the Senior Claims Counsel of OOIDA, James Luce. OOIDA stands out as a unique organization dedicated to representing the interests of truck drivers. Unlike the Trucking Insurance Defense Association (TIDA), which focuses on trucking companies, OOIDA is committed to individual truck drivers whether they are compan…

1
19 - The Bottom Line Impact: Recovering Missed Third-Party Deductibles in Commercial Insurance with Paragon's Sean Garret 8:48

3M ago8:48

8:48

Your host, Chris Tidball, talks with the VP of Business Development of Paragon, Sean Garret. Sean's path to the insurance sector is as intriguing as it is inspiring. Transitioning from the hospitality industry, he found his niche in insurance, where he now plays a pivotal role at Paragon. His story is a testament to the dynamic nature of career pat…

1
18 - Unveiling the Power of Relationships in the Insurance Industry with CLM Alliance's Ronna Ruppelt 10:06

3M ago10:06

10:06

Your host, Chris Tidball, talks with the CEO of CLM Alliance, Ronna Ruppelt. Ronna's career is a testament to the dynamic nature of the insurance industry. Her journey is filled with valuable lessons for professionals at any stage of their careers. Ronna's rise to the top echelons of the industry wasn't just about hard work and expertise; it was al…

1
CM 264: Michael Norton on How Rituals Improve Our Lives 47:36

3M ago47:36

47:36

We crave meaning and purpose, yet obtaining them can feel beyond our control, like they're merely products of luck and circumstance. Fortunately, researchers who’ve studied the power of ritual have found they’re more in our control than we think. In this interview, I talk to one of these researchers, psychologist Michael Norton. He shares how ritua…

1
17 - Unveiling the Untold Stories of Insurance with Gallagher Bassett's Caryn Siebert 11:42

3M ago11:42

11:42

Your host, Chris Tidball, talks with the Director of Carrier Engagement and Vice President of Carrier Practice of Gallagher Bassett, Caryn Siebert. Caryn's path into the insurance industry was as unexpected as fascinating. Initially aspiring to be a veterinarian, she quickly realized that fainting at the sight of blood was a clear sign that it wasn…

1
CM 263: Adam Alter on Simple Ways to Get Unstuck – Rebroadcast 48:53

3M ago48:53

48:53

At some point, we all get stuck. Maybe it’s in a job or career. Maybe it’s a relationship or business venture.Though it’s something we all experience, when it happens, we can feel alone and out of our depth. Emotions may overwhelm us. Mental traps lure is in. In no time at all, we can’t see a way out.Award-winning professor, researcher, and author,…

1
CM 262: Norman Farb on the Science of Sensation 1:02:15

4M ago1:02:15

1:02:15

When we’re feeling stuck, it’s tempting to believe more thinking is the answer. We stew and we ponder, and then we double down on solutions we’ve tried before. It’s no wonder we start to feel like we just can’t figure it out.But what would happen if we put thinking aside and tried something else? Author and researcher, Norman Farb, has learned that…

1
CM 261: Andrew McAfee on the Geek Way 1:01:17

4M ago1:01:17

1:01:17

When we think of geeks, we tend to think of the people who built the tech we use – from our smartphones to search engines to AI. But if we just focus on the tech, we’re missing out on a lot. We’re overlooking how these same geeks reinvented corporate culture using a repeatable set of norms that ensure sustainable innovation.Andrew McAfee is a princ…

1
16 - The Most Customer-Friendly Appliance Protection Program in the US with Domestic & General Group's Gayle Terry 13:54

5M ago13:54

13:54

Your host, Chris Tidball, talks with the President and CMO of Domestic & General Group, Gayle Terry. At its core, Domestic & General Group is dedicated to protecting the appliances you depend on daily. From washing machines and dishwashers to consumer electronics and HVAC systems, they offer extended warranties that ensure your home runs smoothly. …

1
CM 260: Malissa Clark Asks, Are You a Workaholic? 44:59

5M ago44:59

44:59

There’s more to being a workaholic than working long hours. Consider what motivates you to work more. Where you’re spending your energy. Think about the impact those longer hours have on family and friends. These are some of the distinctions Malissa Clark makes in her book, Never Not Working: Why the Always-on Culture is Bad for Business and How to…

1
15 - Navigating the Complex World of Claims and Litigation with CLM Alliance's Ronna Ruppelt 22:43

5M ago22:43

22:43

Your host, Chris Tidball, talks with the CEO of CLM Alliance, Ronna Ruppelt. Insurance wasn't always the career path Rana Rupal had envisioned. During our conversation, Rupal shared how a job at an insurance defense firm during law school led to a fulfilling career that she hadn't anticipated. After practicing law for several years and working in-h…

1
CM 259: Geoffrey Cohen on the Science of Belonging 52:10

5M ago52:10

52:10

We associate the word epidemic with disease. Yet it’s a word we’re increasingly using to refer to a state of mind, namely, loneliness. Researchers have not only found a significant increase in people’s feelings of loneliness, but they’ve also learned how detrimental loneliness can be to our health and wellbeing. One of the most effective antidotes …

1
CM 258: Steven Rogelberg on the Perfect One-on-One Meeting 45:15

6M ago45:15

45:15

One-on-one meetings are the cornerstone of manager-employee relationships. For managers, they’re an opportunity to teach, coach, and mentor. For employees, they’re a chance to grow and develop.But given how important these meetings are, how well are we using them? How effectively do we plan and run them? Bottom line - are they an afterthought or a …

1
CM 257: Anna Lembke on Our Digital Addictions 53:28

6M ago53:28

53:28

For many of us, the word addiction quickly conjures up images of drugs and alcohol. But we’re often slower to apply the term to compulsive, tech-induced behaviors like playing video games, checking social media, or shopping online.We prefer to think of these pleasure-seeking activities as harmless distractions. Yet they can just as easily lead to a…

1
CM 256: Cassie Holmes on Happiness, Meaning, and Fulfillment – Rebroadcast 45:02

7M ago45:02

45:02

We go to the dentist, get our eyes checked, and get our cars inspected. These regularly scheduled health and safety audits let us know how we’re doing.But we rarely audit how we spend our time.Sure, most of us have a calendar. Yet few of us study how these calendar events impact our happiness. We rarely track the connection between what we spend ou…

1
CM 255: Kat Vellos on Mastering Friendship – Rebroadcast 50:14

7M ago50:14

50:14

I’ve spent a lot of time talking to guests about our relationships at work. For example, we’ve discussed how to listen better, how to navigate conflict, and how to influence others, just to name a few.What I’ve spent less time talking about are the relationships that go beyond work. That’s why I invited Kat Vellos on the show this week to talk abou…

1
CM 254: Adia Harvey Wingfield on Racism at Work 55:43

7M ago55:43

55:43

In the U.S., we have laws and policies in place to prevent discrimination of Black workers. In addition, we have leaders who make public pledges in support of diversity goals. Yet the data continue to show that Black employees are less likely to be hired, more likely to stall out in mid-level positions, and stand little chance of gaining senior lev…

1
CM 253: Karen Eber on Crafting the Perfect Story 50:43

8M ago50:43

50:43

A well-crafted story can fuel connection. It can inspire trust and entertain. Better still, it can have a ripple effect.Yet most of us avoid telling stories. Instead, we stick to the facts and emphasize the data. Now, even if we believe this is the best way to convey information, our brains, if they could talk, would disagree. That’s why, if we wan…

1
CM 252: Matt Abrahams on How to Speak on the Spot 45:36

8M ago45:36

45:36

We’re often put on the spot to say something of value. And when it happens, it can catch us off guard.For example, you log in early to a conference call and need to make small talk with high status colleagues. Or you find out in a meeting that a co-worker is leaving the company, and you’re asked to say a few words.These kinds of spontaneous interac…

1
14 - From Accidents to Millions: The Twisted Path of Unethical Insurance Claims with Tim Nee 21:25

9M ago21:25

21:25

Your host, Chris Tidball, talks with the President of TEACH Insurance Resources and serves on the Board of Directors at the Insurance Institute for Highway Safety, Tim Nee. Tim's career began in management consulting, but he eventually found his calling in insurance. He honed his skills as a product manager at Progressive and Liberty before taking …

1
CM 251: Eduardo Briceno on Improving Our Performance 48:21

9M ago48:21

48:21

Most of us are on a performance treadmill. We show up. We execute. Then tomorrow we do it all over again.But this relentless focus on execution leaves little time for learning. As a result, our skills stagnate, and we accomplish less. Soon we find ourselves working harder while falling further behind.Eduardo Briceno calls this The Performance Parad…

1
CM 250: Gloria Mark on Improving Our Attention 54:34

9M ago54:34

54:34

We live and work in a digital world where getting interrupted by communication tools is the norm. That means we shift our attention at least every 47 seconds. Then it takes us about 30 minutes to get back on task. At the same time, we continually interrupt ourselves – looking things up, tracking information down.While some view this as a problem to…

1
CM 249: Daniel Simons on How to Avoid Being Fooled 48:55

10M ago48:55

48:55

As humans, we have certain default settings that help us navigate the world. Yet those same default settings make us vulnerable to fraud and deception.For example, our ability to focus helps us concentrate on what’s right in front of us. But it also prevents us from seeing what’s missing. For example, we’re more willing to believe a presumed invest…

1
CM 248: Vanessa Patrick On How To Say No 48:49

10M ago48:49

48:49

We’re often told that saying yes to everything will be the key to our success. It’ll strengthen our relationships, enhance our reputation, and help us achieve our goals.But what if the reverse were true? What if learning how to say no is the game changer? What if mastering this skill is the way to achieve our goals?Vanessa Patrick has written a boo…

1
CM 247: Thomas Curran on the Perfection Trap 44:41

11M ago44:41

44:41

Aiming for perfection seems like a noble goal. It’s like we’re holding ourselves to a higher standard or standing out from the crowd.But striving for perfection means working toward the impossible. And the cost to our mental and physical health can be enormous.London School of Economics Professor, Thomas Curran, experienced the impact of perfection…

1
CM 246: Simone Stolzoff On Our Relationship With Work 44:46

11M ago44:46

44:46

For many, work is the centerpiece of our lives. It’s not only a source of status and fulfillment, but also central to our identity.But what do we miss out on when hold these expectations of our work? What does it cost us?That’s the question Simone Stolzoff asks in his book, The Good Enough Job: Reclaiming Life from Work. In answering this question,…

1
CM 245: Sally Jenkins on Elevating Your Performance 51:41

12M ago51:41

51:41

Winning athletes and coaches have a lot to teach us. They’re asked to perform at the highest level, day in and day out, and they face enormous pressure to succeed.Faced with these expectations, the most successful ones must continually elevate their performance. But how?That’s a question Sally Jenkins has spent a career trying to answer. Through he…

1
CM 244: Jonathan Rhodes on Getting the Life You Want 43:59

12M ago43:59

43:59

There’s a lot to be said for the excitement we feel when we first set a goal for ourselves. The sense of exhilaration can give us the momentum we need to get started.But when the exhilaration wears off – and it usually does – we’re faced with a choice. Will we revert to old habits or develop new ones?These moments are what Jonathan Rhodes calls cho…

1
CM 243: Sheena Iyengar on How to Be An Innovator 45:46

1y ago45:46

45:46

Coming up with good ideas is hard. But it’s not because we’re not creative or smart enough. It’s likely we just haven’t learned how.Fortunately, Sheena Iyengar, Professor at Columbia Business School, has written a playbook that answers the question, how can I get my best ideas? It’s her latest book, Think Bigger: How to Innovate.Sheena’s approach l…

1
CM 242: Rainesford Stauffer on Reimagining Ambition 48:32

1y ago48:32

48:32

Ambition is complicated. Yet the messages we receive from an early age are simple: “Winners never quit.” “Reach for the stars.” “Follow your dreams.”But like most simple messages, reality often paints a very different picture. Long hours that lead to burnout, or individual striving that results in loneliness.Rainesford Stauffer ran up against these…

1
CM 241: Hal Hershfield on Creating Your Tomorrow 40:32

1y ago40:32

40:32

We’ve all had the experience of working toward goals today that would benefit us in the future. Goals like exercising more, losing weight, or saving for retirement.Yet when faced with early-morning alarms or tempting desserts, we may lose sight of our goals.But what if the answer to sticking with them was to form a relationship with a very special …

1
CM 240: Adam Alter on Simple Ways to Get Unstuck 48:53

1y ago48:53

48:53

At some point, we all get stuck. Maybe it’s in a job or career. Maybe it’s a relationship or business venture.Though it’s something we all experience, when it happens, we can feel alone and out of our depth. Emotions may overwhelm us. Mental traps lure is in. In no time at all, we can’t see a way out.Award-winning professor, researcher, and author,…

1
CM 239: Rina Bliss on Why IQ is a Myth 45:23

1y ago45:23

45:23

There’s never been a better time to question how we measure intelligence. With ChatGPT and other forms of artificial intelligence pushing the boundaries of what it means to be smart, there’s an opportunity – even an urgency – to reconsider everything we know.That’s why I wanted to talk to Rina Bliss, author of the book, Rethinking Intelligence: A R…

1
CM 238: Rob Cross and Karen Dillon on How to Handle Microstress 41:01

1y ago41:01

41:01

Small things add up. And, for the most part, that’s a good thing. Like taking the stairs to get more exercise or swapping out something sugary for a piece of fruit. Over time, small actions like these can add up to a healthier lifestyle.Yet there are times when the small things that add up work against our well-being. Every time your boss shifts yo…

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