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Good Morning, HR

Mike Coffey, SPHR, SHRM-SCP

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HR entrepreneur Mike Coffey, SPHR, SHRM-SCP engages business thought leaders about the strategic, psychological, legal, and practical implications of bringing people together to create value for shareholders, customers, and the community. As an HR consultant, mentor to first-stage businesses through EO’s Accelerator program, and owner of Imperative—Bulletproof Background Screening, Mike is passionate about helping other professionals improve how they recruit, select, and manage their people. ...
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Inevitable: The Future of Work is a podcast designed to help leaders and workplace activators effectively address the opportunities that allow us to move forward together. Now is the time to stand out and embrace the chance to do things differently. Hosted by SHIFT Managing Director, Jeff Lesher, IFOW listeners get a front-row seat to stories, research, and recommendations shared by thought leaders from a broad spectrum of backgrounds and expertise.
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In episode 155, Coffey talks with Tony Buffum about the evolving freelance workforce and its impact on the labor market. They discuss the growth of the freelance workforce; differences between gig jobs and freelance work; the increasing preference for freelance work among younger generations; the use of platforms like Upwork for accessing diverse t…
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In episode 154, Coffey talks with Michele Haugh about employee engagement and how to enhance it within organizations. They discuss the definition of employee engagement; the importance of operationalizing engagement activities; creating a 12-month roadmap for engagement; the necessity of ongoing leadership training and development; integrating comp…
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In episode 153, Coffey talks with Brandon Jordan about the use of assessments in the employee selection and development process. They discuss the different types of employee assessments available in the market and when each might be appropriate; the right questions to ask assessment providers; types of assessments and what they measure; the potenti…
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In episode 152, Coffey talks with Dr. Kenneth Nichols about how a company's people practices can positively impact their community. They discuss sustainability and corporate citizenship; the importance of visible leadership in the community; recruitment practices reflecting community diversity; the benefits of local recruiting and training programs…
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In episode 151, Coffey talks with Kelly Bubolz about the causes of burnout and how to address it within an organization. They discuss the distinction between burnout and stress; the factors contributing to burnout in industries like hospitality and among remote workers; the changing work environment leading to increased burnout; the shift away from…
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In episode 150, Coffey talks with Suzanne Lucas about her Evil HR Lady articles from May. They discuss the kerfuffle that arose after she released an article suggesting that employees who change their work location without coordinating with their employee should be fired; the tax and regulatory issues employers and employees face when working in ot…
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In episode 149, Coffey talks with Kurt Wilkin about people leadership in entrepreneurial firms. They discuss the premise behind Kurt's book "Who's Your Mike," which focuses on the different kinds of workplace personalities encountered as an entrepreneurial firm matures; the evolution of HR in entrepreneurial businesses; common misconceptions that e…
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In episode 148, Coffey talks with Krystal Yates about the US Department of Labor's revised rules for classifying independent contractors. They discuss the difference between an employee and an independent contractor; “1099 employees”; the reasons employers might misclassify employees as independent contractors; “gig” workers; the changes brought ab…
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In episode 147, Coffey talks with Darryl Owens about navigating the multigenerational workplace with emotional intelligence. They discuss the importance of emotional intelligence (EQ) in the workplace; the five components of emotional intelligence; the impact of the pandemic lockdown on EQ; current challenges in multigenerational workplaces; how em…
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In episode 146, Gabriela Norton and Coffey discuss whether HR is meant to protect the interests of the company or the employees. They discuss the challenges faced by HR in finding a balance between the two; whether HR professionals can be friends with employees; how feedback, coaching, and mentoring can help to bridge the gap and drive results for …
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In episode 145, Coffey talks with Karen Cunningham about recent HR news around whether layoffs are “a failure of leadership” and “fear” of returning to the office. They discuss recent layoffs; employee loyalty, engagement, and management; balancing regular and temporary employees; the pros and cons of remote work; how leaders can be more intentiona…
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In episode 144, Coffey talks with Vianei Braun about employers' responsibilities and employees' rights under the Pregnant Workers Fairness Act. Note: As predicted in the podcast (recorded on April 1st), the EEOC issued the final regulations implementing the PWFA on April 15th for official publication on April 19th. The final regulations can be foun…
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In episode 143, Coffey talks with Neil Katz about how companies utilize fractional leadership. They discuss the distinction between a consultant and a fractional leader; the two types of fractional leaders and their level of control within a business; the typical profile of a fractional leader; how to assess the need for a fractional leader; the co…
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In episode 142, Coffey talks with Crystal Lay about employer brand and culture. They discuss the definition of an "employer brand" and why companies need to pay attention to theirs; whether marketing or HR owns employer branding; understanding the process of building an EVP (Employee Value Proposition); how branding impacts recruiting and retention…
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In episode 141, Coffey talks with Catherine Clifton about recent news about sexual harassment, discrimination, and what’s next for DEI programs. They discuss employer lessons to be learned from California's Sunshine Raisin $2 million sexual harassment lawsuit; Florida's Stop Woke Act; two “reverse discrimination” cases; and the shift away from “div…
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In episode 140, Coffey talks with Marci Sogan about the state of skilled trades and manufacturing workforce. They discuss how modern manufacturing jobs are different from those in years past; challenges in the labor market; the impact of remote work and flexibility on talent acquisition within the manufacturing workforce; education, certifications,…
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In episode 139, Coffey talks with Shelley Goodrum about coaching as a leadership skill. They discuss the definition of being a coach; the difference between managing and coaching; the significance of coaching in creating employee autonomy; the fundamental skills that leaders need to establish a coaching culture; and how to provide feedback while ma…
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In episode 138, Coffey talks with Jim Zadeh about legal issues related to the use of AI in business. They discuss the legal issues companies face when using AI, including privacy and confidentiality, international and local regulations, liability for errors made by AI tools, the use of others’ intellectual property, ownership of AI-generated conten…
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In episode 137, Coffey talks with Sarah Glaser about office romances, working while sick, and employee surveillance. They discuss the post-Covid increase in office romances and appropriate policies to protect the company and workforce; the reasons behind conflicting attitudes about working when ill; and a backlash against employee surveillance. Lin…
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In episode 136, Coffey talks with Michael Sherrod about the impact of artificial intelligence on business strategy and management. They discuss how old news media’s failure to adapt their business model to the digital age may be a predictor of how businesses succeed or fail with the advent of artificial intelligence and other disruptive technologie…
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In episode 135, Coffey talks with David Aspinall about embracing neurodiversity in the workplace. They discuss how auticon is a demonstration that neurodiverse individuals bring unique value propositions to employers; underemployment in the neurodivergent workforce; how employers can prepare their team to engage with neurodiverse peers; the benefit…
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In episode 134, Coffey talks with Suzanne Brown about the importance of embracing a balance-friendly workplace. They discuss the meaning of work-life balance; the distinction between balance and integration; the impact of individuals’ priorities in defining work-life balance; the impact of the pandemic on employees’ expectations; employers’ role in…
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In episode 133, Coffey talks with Peter Cappelli about the consequences of employees experiencing too much psychological safety. They discuss the difference between the popular and the academic definitions of psychological safety; how psychological safety is measured; the correlation between psychological safety and job performance; why an above-av…
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In episode 132, Coffey talks with Patrick Richter about HR news from January, including the Department of Labor’s new contractor rule and discrimination settlements. They discuss the Department of Labor’s final regulation concerning classification of independent contractors, which takes effect on March 11th and whether it will really impact employe…
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In episode 131, Coffey talks with Dr. Stevie Dawn about the impact of emotional intelligence on organizations. They discuss the definition of emotional intelligence; the difference between EI and EQ; how to measure emotional quotient and whether it is reliable; the correlation of EI and empathy; how to identify lack of EI in the workplace; approach…
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In episode 130, Coffey talks with Shani Dellimore Barrax about the state of diversity, equity, inclusion, and belonging programs and who should be accountable for those programs. They discuss the definition of DEIB; understanding that each person’s various experiences “intersect” to create a unique individuals; “diversity” as a means rather than an…
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In episode 129, Coffey talks with Corinne Spencer about the latest changes in California employment law. They discuss California’s Fair Chance Act regulations; who qualifies as an employer or employee under the FCA; the criminal history inquiry rules under the FCA; what employers are allowed to consider regarding criminal records; the challenge wit…
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In episode 128, Coffey talks with Julia Gannaway about recent regulatory and legal items that all employers can learn from. They discuss Whole Foods’ wins in federal court and before a National Labor Relations Board administrative law judge related to dress code enforcement and Black Lives Matter paraphernalia; a business owner who was alleged to h…
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In episode 127, Coffey talks with Caroline Harrison about the challenges of being a multistate employer. They discuss the post-Covid growth in remote out-of-state employees; legal considerations for multistate employers; responding to the phenomenon of nomad employees; when companies are required to register and pay taxes as business in another sta…
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In episode 126, Coffey talks with Matt Williams about building a strategic HR operation. They discuss the spectrum between transactional and strategic HR; how AI will continue to make HR more efficient; the future of transactional HR roles; the impact of outsourcing transactional HR tasks; the importance of understanding the business; the importanc…
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In episode 125, Coffey talks with Dr. Robyn Short about workplace mediation as a constructive approach to resolving conflicts. They discuss workplace mediation as conflict resolution tool; the cost of mediation vs. the cost of ignoring conflict; the role of HR in internal mediations; key aspects of a mediation program; what a mediation process look…
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In episode 124, Coffey talks with Holly Novak about lessons to be learned from OpenAI’s firing of Sam Altman, politics in the workplace, and whether four-day workweeks are gaining traction. They discuss transparency and succession planning in preparing for an executive exit; responding to workplace conflict arising from different political opinions…
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In episode 123, Coffey talks with Corinne Spencer about the latest changes in California employment law. They discuss the complexities of California law in contrast to the rest of the country; California’s upcoming protections for off-work cannabis use and their impact on drug-free workplaces; California’s modified but ongoing COVID prevention regu…
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In episode 122, Coffey talks with John Bernatovicz about how leaders can stay engaged, avoid burnout, and deliver amazingly awesome HR. They discuss what an ownership mindset in HR looks like; the importance of relationships in business success; why purpose-driven HR is beneficial for emerging HR leaders; the gift of caring for people; how great HR…
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In episode 121, Coffey talks with Sally Loftis about changing perspectives regarding compensation practices. They discuss the differences between pay transparency, pay equity, and pay justice; why some states recently passed laws requiring salary ranges in job postings; the difference between pay equity and pay parity; what organizations can do to …
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In episode 120, Coffey talks with Wendy Williams about the importance of empathy in the workplace. They discuss the difference between compassion, sympathy, empathy, and pity; the role of compassion in empathy; how empathy can help to navigate organizational conflict; the Gen Z experience and expectations in the workplace; the correlation between e…
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In episode 119, Coffey talks with Rose Ann Garza about October HR-related news that relate to the impact of AI in HR, mental health at work, and new hires getting cold feet. They discuss which jobs will be most affected by artificial intelligence; AI’s use in HR; why 50% of candidates are changing their minds after accepting a job; the importance o…
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In episode 118 Coffey talks with Dr. Jonathan Ashong-Lamptey about how “evidence-based inclusion” strategies differ from traditional DEI approaches. They discuss the concept of inclusion outside of the notion of DEI; the difference between equality and equity in a business environment; the meaning of "evidence-based inclusion" and how it differs fr…
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In episode 117, Coffey talks with Howie Zales about optimizing virtual environments. They discuss considerations to maximize personal effectiveness on camera; the importance of background, lighting, and sound quality; internet speed concerns for virtual meetings; the technical aspects of planning hybrid and virtual events; and how to evaluate virtu…
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In episode 116, Coffey talks with Jeppe Vilstrup Hansgaard about the importance of informal networks in successful change management. They discuss the importance of including front-line employees in the change management process; helping employees make sense of change; using the 3% rule to identify the employees most able to influence acceptance of…
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In episode 115, Coffey talks with Kara Kelley about September's HR news items related to pay transparency; productivity, grind culture, and work-life balance; and a horrendous allegation of sexual harassment against a fast food franchise. They discuss different perspectives on the new pay transparency in job postings; the gender pay gap; internal p…
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In episode 114, Coffey talks with Jess Marble about how employers can help employees meet their caregiving responsibilities. They discuss the key findings of Care.com’s Cost of Care Report; caregivers’ primary challenges and their impact on employers; where working families find their caregivers; the need for backup care when primary care falls thr…
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In episode 113 Coffey talks with Brad Howard about the unemployment compensation system and how employers can mitigate the risk of litigation arising from unemployment claims. They discuss the purpose of the unemployment compensation system; the ways employers can avoid common headaches caused by unemployment comp claims; determining when to oppose…
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In episode 112, Coffey talks with Monica Guzman about how organizations can promote healthy dialogue about social and political issues. They discuss the current perceived and actual US social and political divide impacts workplaces; employees’ changing expectations of employers; “pernicious assumptions in our politics”; certainty vs. curiosity; usi…
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In episode 111, Coffey talks with Steve Peglar about August’s HR-related news items related to Title VII, diversity, abortion, and pay transparency. They discuss the reason they were surprised by the Fifth Circuit’s recent Title VII decision; the anti-DEI lawsuit against Starbucks and why DEI efforts are shifting to a more systematic approach; the …
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In episode 110 Coffey talks with Allison Bowers about employer’s legal responsibilities to caregivers and practical ways employers can accommodate their needs. They discuss their own caregiver experiences; how remote work is has affected caregivers; biases and assumptions often made about caregivers; accommodations, including schedule flexibility, …
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In episode 109, Coffey talks with Kim Sawyer about the importance of leading by coaching. They discuss the true meaning of being a coach; how management mentality is different from coaching; the definition of leadership from a coaching perspective; building a coaching relationship as a leader; the skills are necessary to become a successful coach; …
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In episode 108, Coffey talks with Thad Price about recruiting and retaining essential frontline workers. They discuss the definition of “essential workers”; the labor market factors affecting the demand for essential workers; the importance of flexibility in attracting and retaining frontline workers; why employers relying on essential workers need…
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In episode 107, Coffey talks with Dr. Paul White about building meaningfully sharing appreciation in the workplace. They discuss the difference between employee recognition programs and authentic demonstration of appreciation; praising character vs. behavior; showing appreciation in a way that is meaningful to each employee; what the "motivating by…
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In episode 106, Coffey talks with Paul Simon and Dustin Paschal about HR news topics including the possible impact of Supreme Court's decision on race-conscious admissions programs; SCOTUS’ revised standard for evaluation religious accommodation requests; and the possible causes of the Hot Strike Summer. They discuss when an employer can consider r…
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