This is Financial Clarity, the podcast dedicated to helping service-based small business owners achieve financial success. Join us as we demystify financial concepts, get practical tips from seasoned entrepreneurs, and discover strategies to increase profit and value.
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The Growing Your Team Podcast with Jamie Van Cuyk empowers women business owners to expand their unique businesses by teaching them to master the hiring and team management process. As a business owner, you want to confidently build a team that loves your business as much as you do. But the reality is that you’re unsure how to hire and lead a team, and you feel overwhelmed by the pressure of choosing the right hires to help support your growing business. Even worse, you might be tolerating a ...
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245 - Three Examples of Why Customer Service Training Matters
28:28
28:28
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Listen and learn as Jamie shares her personal experiences on why customer service training should never be neglected.By Jamie Van Cuyk
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244 - Why Every Employee Needs Customer Service Training with Samantha Irwin
52:25
52:25
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Samantha Irwin discusses why business owners need to prioritize the customer service experience to retain both employees and clients.By Jamie Van Cuyk
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243 - How to Easily Access a Candidate's Cultural Fit
14:30
14:30
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Listen and learn in this episode as we dive into the structures of the interview process so you can determine if candidate’s cultural fit aligns with your businesses.’By Jamie Van Cuyk
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242 - How to Hire High-Level Part-Time Talent with Lesley Pyle
44:20
44:20
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Lesley Pyle shares her expertise through connecting businesses with talented candidates at the employment level needed.By Jamie Van Cuyk
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241 - What's the Best Interview Format: Video, Phone, or In-Person?
12:42
12:42
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Listen and learn to find what interview format is right for you when creating your hiring process.By Jamie Van Cuyk
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240 - How to Afford Management and Executive-Level Employees with Hannah Smolinski
42:24
42:24
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Hannah Smolinski provides business owners with financial clarity so they can build a skillful team that they can actually afford.By Jamie Van Cuyk
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239 - Navigating Salary Negotiations When Hiring Employees
18:17
18:17
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Listen and learn to various tips on negotiating salaries with candidates. We uncover the dos and don'ts so you don't make common mistakes when hiring employees.By Jamie Van Cuyk
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238 - Do You Have the Right People In the Right Seats? with Melanie Bowman
44:18
44:18
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Professional EOS® Implementer Melanie Bowman explains to business leaders various ways to determine that their team members are in the correct roles fit for them.By Jamie Van Cuyk
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237 - Four Ways You're Treating Your Contractors Like Employees
20:20
20:20
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Listen as we discuss the ways that business owners mistakenly set false expectations for their team members. Learn how to properly treat contractors vs employees so you can retain people better.By Jamie Van Cuyk
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236 - How Delegation is the Key to Efficiency with Melissa Leon
44:40
44:40
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Financial professional Melissa Leon evaluates the importance of financial literacy, both personally and professionally.By Jamie Van Cuyk
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235 - When to Transition from Contractors to Employees
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17:28
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Listen and learn to the business owner’s guide to handling contractors vs employees. In this episode we explain how to treat these different roles and transition when necessary.By Jamie Van Cuyk
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234 - How to Build a Team to Support Your Personal Brand with Laura Bull
49:12
49:12
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Laura Bull highlights the three major elements that make up a brand so entrepreneurs can avoid the many mistakes she has seen in the field in order to create a team that uplifts the organization’s values.By Jamie Van Cuyk
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233 - Interview Tip: How to Cutoff A Longwinded Candidate Who Won't Stop Talking
9:49
9:49
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Ever get stuck interviewing a candidate who won’t stop talking? In this episode we discuss how to handle interviewees that find themselves in this predicament.By Jamie Van Cuyk
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232 - Navigating Financial Anxiety When Your Business Is Successful with Kathy Svetina
49:15
49:15
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Kathy Svetina helps business owners deal with ongoing financial anxiety despite the achievements they may be having. She shares how to set yourself up for success by figuring out what type of support you actually need.By Jamie Van Cuyk
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231 - Should You Tell Candidates They Would Be Your First Employee?
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12:12
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Listen to the reasons why it’s so vital to be fully transparent with new team members you bring into your organization.By Jamie Van Cuyk
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230 - How to Attract Great Employees Without a Job Post with Melissa Rose
42:56
42:56
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Master of SEO practices Melissa Rose guides Growing Your Team listeners through the various tools to use when trying to bring on your ideal team member.By Jamie Van Cuyk
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229 - How to Achieve a Job Post's Most Important Goal
17:59
17:59
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Listen as we discuss the goal of a job post and why trying to turn people away from the position you are seeking could be the answer to finding your dream team member.By Jamie Van Cuyk
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228 - Balancing Optimal Benefits and Optimal Budgeting in a Small Business with Courtenay Shipley
41:33
41:33
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41:33
Courtenay Shipley shares her expertise in the retirement plan industry to help business owners learn ways to supply affordable benefits to retain team members.By Jamie Van Cuyk
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227 - Five Benefits of Working With a Recruiter as a Micro Small Business
15:05
15:05
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Listen and learn as we analyze why bringing on a recruiter could be exactly what your small business needs in order to continue to grow.By Jamie Van Cuyk
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226 - How to Retain High-Performing Employees with Shelli Warren
45:01
45:01
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Shelli Warren educates listeners on ways to retain their current top-level talent without needing to break the bank.By Jamie Van Cuyk
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225 - Are Your Most Dedicated Employees Being Overlooked?
13:28
13:28
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Listen in this episode as we explain why placing value on your dedicated employees is incredibly vital, especially so when their roles may be more overlooked than others.By Jamie Van Cuyk
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224 - How to Know if You Can Afford to Hire with Abby Gallo
44:39
44:39
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Abby Gallo invites business owners to know their numbers so they can feel confident about hiring team members.By Jamie Van Cuyk
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223 - How You’re Letting Your Limitations Stand in the Way of Finding Your Perfect Hire
31:27
31:27
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Listen as we identify the necessary tools to use when trying to find your perfect hire. Learn how to get out of your own way to pave the way for success in your business.By Jamie Van Cuyk
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222 - How to Build a High-Performing Team with Mike Michalowicz
50:26
50:26
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Mike Michalowicz reviews his methodology and tactics in building that high-performing team that so many business owners strive to have.By Jamie Van Cuyk
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Mastering Productivity to Maximize Small Business Profits With Amber De La Garza
47:30
47:30
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Amber De La Garza is a coach, trainer, speaker, and writer renowned for her work as The Productivity Specialist. Through her role as the host of the Small Business Straight Talk Podcast and creator of Leverage Lab®, Amber dedicates her expertise to assisting entrepreneurs in enhancing their productivity, helping them to maximize their profits and m…
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221 - How to Retain Working Parents in a Small Business
23:00
23:00
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In this episode we shed light to a small businesses’ role in valuing their team members. Listen as different tools are shared that can allow your company to retain working parents.By Jamie Van Cuyk
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Rethinking the American Dream With Sara Kappler
49:41
49:41
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Sara Kappler is the CEO of Centric Squared, a CRM-driven agency specializing in email and SMS marketing. Having pivoted to CRM consulting and email marketing after over a decade in digital consulting, Sara specializes in high-performing marketing campaigns for clients in the finance, e-commerce, and online business niches. A mom of three with a rec…
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220 - Three Metrics You Must Measure if You Have Employees with Marcel Petitpas
55:43
55:43
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Marcel Petitpas guides business owners through improving their profitability by providing his tactics on data tracking.By Jamie Van Cuyk
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Scaling Services Through Training With Adam Lean
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47:02
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Adam Lean is the CEO and Co-Founder of The CFO Project, a company dedicated to training financial professionals on how to offer outsourced Chief Financial Officer (CFO) and business advisory services. With an accounting background and years of experience in the corporate world, Adam transitioned into entrepreneurship, successfully launching, growin…
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219 - Why We Fear Delegating in Our Growing Businesses
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17:26
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Listen here as we examine the fear of delegating and learn how to overcome this in order to allow your business to flourish.By Jamie Van Cuyk
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Empowering Women in Business Through Abundance and Resilience With Andrea Heuston
43:02
43:02
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Andrea Heuston is the CEO and Founder of Artitudes Design, an award-winning creative agency. She has over 20 years of experience in the design industry and has won several awards such as the Puget Sound Business Journal’s 40 under 40, the Annual Enterprising Women of the Year Awards for Enterprising Women Magazine, Cambridge Who’s Who, and the Key4…
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218 - How to Navigate Brand-Focused Dress Codes With Your Employees with Angela Foster
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Angela Foster discusses how your company can achieve stylish success for your team that aligns with your brand.By Jamie Van Cuyk
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Creating a Productized Service With Mallory Ulaszek
45:47
45:47
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Mallory Ulaszek is the Co-founder of Week of the Website, a web design agency that simplifies the process of creating websites for small businesses, agencies, and large enterprises. With a rich background in leading various marketing, finance, sales, and operations teams, Mallory leverages her extensive experience to create an intuitive web design …
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217 - Interview Tip - Stop Trying to Help the Candidate
10:21
10:21
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Listen and learn as we highlight a top interview tip at Growing Your Team: zip your lips.By Jamie Van Cuyk
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Grow Your Team With A-Players Using Topgrading With Chris Mursau
42:45
42:45
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Chris Mursau is the President of Topgrading, a proven system that helps organizations build and maintain high-performing teams through hiring, development, and promotion strategies. Since 2001, Chris has been consulting and teaching organizations and individual managers how to pack their teams with A-Players. Chris has conducted over 2,500 in-depth…
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216 - How to Provide Affordable Benefits to Your Employees with Mark Hurrell
46:06
46:06
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Sales Manager Mark Hurrell gives his input on how to provide cost-effective benefits to your team members.By Jamie Van Cuyk
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Growing Pains of Building a Profitable Agency With Casey Gromer
48:44
48:44
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Casey Gromer is the Founder and Fractional Integrator at C-Suite Boutique, a firm dedicated to operational leadership and business strategy for female founders. With a focus on enabling CEOs to concentrate more on their passion and purpose, C-Suite Boutique excels in creating and executing business plans that incorporate successful delegation and a…
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Many business owners overlook the importance of creating effective job posts. Listen as we explore some of the most common job post errors so your company doesn’t make avoidable mistakes that could cost you.By Jamie Van Cuyk
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Greg Crabtree is a Partner at CRI Simple Numbers, a firm dedicated to assisting entrepreneurs in optimizing business performance through proven financial strategies and quarterly tax planning. An accomplished speaker, author, entrepreneur, and financial expert with over 40 years of in-depth experience, Greg pioneered a metric for measuring labor ef…
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214 - How to Successfully Lead a Team Outside of Your Area of Expertise with Jenny Townsend
45:09
45:09
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Jessica Townsend highlights the key to being a successful leader to a team that has a skillset that you are not a master in.By Jamie Van Cuyk
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Pioneering a New Approach to Crisis Management With Vanessa Laughlin
45:07
45:07
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Vanessa Laughlin is the Principal and Founder of Banister Advisors, a firm dedicated to assisting individuals and families through complex health crises, elder care, end-of-life bereavement, and estate settlement challenges. With nearly two decades of experience in strategy development, business process improvement, and change management, Vanessa's…
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213 - How to Get Your Employees to Care About Your Business's Success
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Listen and learn as we explore the ways to get your team members to care about the growth of your business.By Jamie Van Cuyk
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Designing Tailored Marketing Services for Law Firms With Karin Conroy
45:23
45:23
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Karin Conroy is the Founder and Creative Director at Conroy Creative Counsel, a marketing agency specializing in the legal industry. With a focus on strategic and sophisticated marketing, Karin has established herself as a leader in redefining how law firms approach marketing. Her firm’s signature program, Marketing Co-Counsel™ is rooted in the bel…
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212 - Becoming a True CEO through Delegation with Danielle Hayden
51:33
51:33
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Danielle Hayden shares how you can step into your rightful role as the CEO of your business by delegating efficiently.By Jamie Van Cuyk
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Behavioral Economics and the Truth About Pricing With Melina Palmer
42:13
42:13
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42:13
Melina Palmer is the Founder and CEO of The Brainy Business, a firm specializing in behavioral economics training and consulting. A globally recognized keynote speaker, educator, and expert in sales conversion, Melina's work centers on helping businesses understand and leverage the principles of behavioral economics to improve customer engagement a…
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211 - Does Your Budget Match Your Team's Value?
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6:47
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Are you paying your employees what they are worth? Listen and learn to the science behind retaining team members.By Jamie Van Cuyk
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Creating a Curated Customer Experience With Samantha Irwin
51:29
51:29
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Samantha Irwin is a public speaker, small business coach, and consultant. She brings 25 years of leadership experience, having taught middle school for over 12 years. In June 2006, Samantha pivoted from educator to entrepreneur, purchasing a 21-room historic boutique hotel. As a business owner, Samantha developed top-notch marketing skills and enha…
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210 - How to Scale While Maintaining Integrity with Jessica Lackey
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47:18
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Jessica Lackey discusses ways to grow and scale your business in a manner that is aligned with your morals.By Jamie Van Cuyk
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Creating Bestsellers: Strategies for Success in Book Publishing and Marketing With Sarah Russo
50:52
50:52
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Sarah Russo is the Founder of Page One Media, a boutique literary publicity and marketing firm. With over 20 years of experience in the publishing industry, she has demonstrated expertise in a broad spectrum of areas, including communications, traditional marketing, social media marketing, branding, and business development. Her career includes sig…
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209 - How One Bad Hire Can Impact Team Morale
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12:04
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Listen as we examine how refusing to let go of a bad team member can negatively impact both you and your business.By Jamie Van Cuyk
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