The hospitality industry is constantly growing, changing, and innovating! This podcast will bring you the top news and topics from industry experts in different hospitality fields. Join us live every Monday morning at 7 am PST/10 am EST on our social channels or YouTube channel for the Monday STR Crew, every Tuesday at 8 am CET for our European STR Crew, and every Wednesday at 10 am EST for our USA Hotel Crew! Good Morning Hospitality is part of Hospitality.FM - The Audio Destination for Hos ...
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Join me, Steve Turk, on the Hospitality Mentor podcast as we dive into the personal stories of some of the world's best Hospitality Professionals. We follow the journey of their ups, downs and wild turns and find out what it truly takes to make it in the amazing world of hospitality.
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This is the podcast for anyone and everyone in the Hospitality industry who loves what they do and wants to grow, learn, and experience all the cool things the world of hotels, restaurants, vacation rentals, and travel offers! On the show, Wil Slickers interviews some of the biggest Founders and Professionals within all hospitality segments. Slick Talk: The Hospitality Podcast is part of Hospitality.FM - The Number One Audio Destination for Hospitality Professionals.
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GMH Hotels: Hyatt’s $1B Sale, Marriott & Sonder, Sober Travel Trends
34:58
34:58
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34:58
In this episode, we explore the major sale of Hyatt Regency Orlando for over $1 billion, marking the largest single-asset sale in Hyatt's history, as part of Hyatt’s strategy to shift towards an asset-light model. We also discuss Marriott International's new long-term licensing agreement with Sonder Inc., which will add over 9,000 rooms to Marriott…
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Navigating Short-Term Rental Regulations | Matt Curtis
1:05:19
1:05:19
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1:05:19
In this insightful episode, we welcome Matt Curtis, an expert in short-term rental regulations and local government interactions. Matt shares his remarkable journey, including his weight loss and professional transitions, that led him to work closely with local governments on vacation rental policies. He discusses the importance of creating balance…
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Crafting Culture: Insights from James Ferguson of Wurzak Hotel Group
35:49
35:49
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35:49
In this episode of the Hospitality Mentor Podcast, host Steve Turk welcomes back James Ferguson, the Corporate Director of Culture for the Wurzak Hotel Group, for his second appearance on the show. They discuss James' inspiring journey in hospitality, from starting at the front desk to writing his book, 'The Confetti Culture Playbook,' and overcomi…
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GMH EU: Vacasa’s STR Troubles, Hopper's Strategy, and Set-Jetting
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33:06
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33:06
In this episode, the team dives into Vacasa’s recent challenges, including a 37% stock drop due to revenue loss and inventory issues, prompting a strategic shift to a hyperlocal approach in managing short-term rentals. They also explore Hopper's decision to focus on its B2B platform, which now accounts for 66% of its revenue through partnerships wi…
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Special Guest Episode with Sam Dundas, CEO & Co-Founder of Besty AI
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32:17
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32:17
We're back with another special guest and a special announcement from Sam Dundas, Co-Founder of Besty AI. Sam has joined the show before to share more about Besty and the world of AI in general, sharing his unique perspective on where AI is going for hospitality entrepreneurs. In this episode, he has a special announcement, and the crew (Michael Go…
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GMH Hotels: Vegas Privacy Concerns, Hotel Sustainability, Hilton Trends
30:31
30:31
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30:31
In this episode, we examine privacy concerns raised by guests at Resorts World Las Vegas during a hackers convention. "Daily room checks" spark debate over security versus guest privacy. We also discuss the rapid adoption of the WTTC's Hotel Sustainability Basics, with over 5,000 hotels worldwide joining the initiative to reduce environmental impac…
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The French Cowboys' Unique Approach to Boutique Hospitality | Franklin Dusserre
1:02:24
1:02:24
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1:02:24
In this episode, we dive into a fascinating conversation with Franklin Dusserre, co-founder of French Cowboys. Franklin shares his journey from growing up in Paris and the U.S. to founding a unique hospitality brand that blends hotels with vacation rentals. We explore his experiences with WeWork, the creation of Outpost Capital, and how French Cowb…
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Building a Nature-Focused Hospitality Brand: Eric D. Moeller of Freewyld
50:03
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in this episode of the Hospitality Mentor Podcast, host Steve Turk interviews Eric D. Moeller, founder and CEO of Freewyld, a boutique hospitality brand specializing in design-forward cabins located in nature-rich destinations. Eric shares his unique journey from a construction and real estate background to discovering his passion for hospitality t…
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GMH EU: Chamonix Regulations, Airbnb's Future, OYO's €100M Acquisition
39:34
39:34
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39:34
In this episode, Leo Walton, Sarah Nan DuPre, and Raphaële Cline discuss various topics impacting the short-term rental industry, such as regulatory changes in Chamonix, Airbnb's financial performance and future plans, and OYO USA's acquisition of French property management company Checkmyguest for an estimated €100 million. The conversation also e…
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Special Guest Episode with Max Farley, CEO & Founder of sojo
35:12
35:12
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35:12
Join us this Monday for a special guest-focused episode with Maxwell Farley, CEO & Founder of sojo! We've had Max on in the past to share a bit about sojo and how vacation rental managers automate their guest amenities, owner gifts, and much more, so if you haven't heard his past episode, give it a listen because this week, he joins Michael Goldin,…
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GMH Hotel: Summer Travel Disruptions, IHG's Growth, and Delta's IT Woes
38:02
38:02
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38:02
In this episode, we cover the significant impact of summer travel cancellations on hotel revenue, IHG Hotels & Resorts confident outlook despite global concerns, the clash between CrowdStrike and Delta Air Lines over a costly IT outage, the best and worst U.S. airports for early and late flights, and the high vacation confidence among Americans des…
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Overcoming Adversity & Building The HubSpot for Hospitality | Nicolas Wegener
54:20
54:20
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54:20
In this compelling episode of Slick Talk, we dive deep into a heartfelt conversation with Nic, Co-Founder of SendSquared. Discover Nic’s inspiring journey from a challenging past to starting SendSquared in 2018 with his Co-Founder Roy. Nic shares his experiences at the VRMA executive summit in Boca Raton, the mission of SendSquared, and why it's kn…
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GMH EU: Olympics Impact and Illegal Rentals
39:20
39:20
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39:20
In this episode, join us as we discuss the effects of the Olympics on Parisian tourism and the high demand driven by major concerts in Europe. Hear about the wild story of the 'Wolf of Airbnb' and the recent hefty fine on Booking.com. Plus, get insights on whether smaller, off-the-beaten-path destinations might rise in popularity. — Good Morning Ho…
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NYC Hotel Licenses, OTA Race in Short-Term Rentals, & Travel Slow Down
35:21
35:21
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35:21
In this episode, Wil Slickers, Brandreth Canaley, and Michael Goldin discuss New York City's latest regulations on hotel licensing and how Online Travel Agencies (OTAs) increasingly compete in the short-term rental market, bringing new dynamics to how rentals are managed and marketed. Additionally, we discuss the current slowdown in travel, analyzi…
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GMH Hotels: 2024 Hotel Satisfaction, AAA Diamonds & Gen Alpha's Travel Impact
40:13
40:13
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40:13
Dive into the evolving world of hospitality in this episode as we explore the latest J.D. Power 2024 North America Hotel Guest Satisfaction Index, revealing a significant divide in satisfaction between luxury and limited-service hotels amidst soaring room rates. Discover the new additions to the prestigious AAA Four Diamond list, and take a nostalg…
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Slick Talk & Other Updates with Producer, Kelsey Tran
42:01
42:01
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42:01
In this special recap episode of Slick Talk, Kelsey Tran (HFM Producer of Slick Talk) returns after her maternity leave, sharing her journey into motherhood and experiences of labor and delivery with host Wil Slickers. They discuss exciting updates within the Hospitality.FM network, including new hires, adding a European crew to Good Morning Hospit…
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GMH EU: Navigating Sustainable Tourism, Digital Nomads, and City Regulations
36:32
36:32
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36:32
Join us in this engaging episode as we dive into various tourism and sustainability topics. The conversation takes a deep dive into the challenges of overcrowding and sustainability in popular tourist destinations like Venice and Barcelona. We analyze the impacts of new regulations targeting short-term rentals, day-trippers, and digital nomads. Wit…
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Selina’s Crisis, Hyatt Partners with Under Canvas, 2024 Travel Spend Up
34:27
34:27
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34:27
In this episode, Brandreth Canaley, Michael Goldin, and Wil Slickers dive into Selina's financial struggles as the company faces a liquidity crisis and seeks potential buyers, marking a significant downturn for the once-promising hospitality startup. Meanwhile, Hyatt Hotels Corporation announces an exclusive alliance with Under Canvas Inc., enhanci…
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GMH Hotel: Hyatt's Big Buy, Robotic Spa Trends, José Andrés' Expansion, Delta Turmoil
38:04
38:04
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38:04
In this episode, Sarah Dandashy and Steve Turk discuss some intriguing developments in the hospitality and travel industries. First up, Hyatt Hotels Corporation is reportedly in advanced talks to acquire the operator behind The Standard Hotels, potentially expanding its boutique luxury footprint. Next, we explore the latest in hotel luxury: robotic…
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Unveiling the Art of Luxury Hospitality | Rachel Alday
1:01:04
1:01:04
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1:01:04
This episode is extra special as we sit down with Rachel Alday to discuss her journey in the luxury vacation rental industry. We talk about the beginnings of Abode Luxury Rentals, the importance of authenticity, and how luxury and high-end services have evolved over the years. Rachel shares personal experiences about growing her business organicall…
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GMH EU: Ventures, Policies, and Funding Wins
35:27
35:27
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35:27
In today’s episode of Good Morning Hospitality, Leo Walton, Raphaële Cline, and Sarah Nan DuPre discuss Bob W’s strategic joint venture with OCIM to expand short-term rentals, Vrbo’s major reversal on guest refund policies for more flexibility, and Landfolk’s successful Series A funding round aimed at enhancing their platform and services. Tune in …
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Amazon in Travel, Bob W with $120M Fund, Expedia Launch OneKey Credit Card
30:33
30:33
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30:33
This week, Wil Slickers and Michael Goldin cover some hot topics that have come up during the last week, like Expedia Group launching their OneKey credit card with Wells Fargo & Mastercard, Bob W. partnering with Osborne+Co Investment Management (OCIM) and announcing the launch of a £120 million equity raise to acquire and repurpose hotel and offic…
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BONUS: Insights from the Tech Landscape with Wes Smithe
47:24
47:24
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47:24
In this episode, the host welcomes Wes Smithe, co-founder and CEO at Direct, to discuss the evolving landscape of vacation rental management technology. The conversation covers Wes's personal journey in the industry, the challenges and innovations in property management systems (PMS), and the importance of data management. Wes also dives into the s…
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GMH Hotels: All-Inclusive Luxuries, AI in Hospitality & Virgin's SoulCycle at Sea
40:16
40:16
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40:16
In today’s episode, Sarah Dandashy and Steve Turk explore the evolution of the all-inclusive resort market, which is setting new standards with luxurious offerings and unique experiences, driving significant growth, especially in destinations like Punta Cana. They delve into how hotels continue to prioritize human connections despite advances in AI…
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Standardizing Vacation Rentals | Ashley Ching, Founder of Inhaven
49:24
49:24
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49:24
Join us in this insightful episode as Wil sits down with Ashley Ching, founder of Inhaven, to discuss her entrepreneurial journey from consulting at Deloitte to starting a pioneering business to standardize the vacation rental industry. Ashley shares her experiences, industry challenges, and the strategic steps Inhaven is taking to bring hotel-grad…
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GMH EU: Blurring the Lines Between Tourists and Residents
36:13
36:13
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36:13
In this episode, hosts Leo and Damian discuss various topics related to short-term rentals, including the effect of major sporting events like the Olympics on the industry. They cover the oversupply and high pricing issues in Paris, the impact of house pricing on local markets, and the challenges faced by hosts and property managers. The conversati…
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Lessons from the Founder of Ritz-Carlton, Jersey Shore, Vrbo Reversals
33:30
33:30
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33:30
Michael & Wil are back from the first Good Morning Retreat and ready to dive in deep from the lessons learned with Brandreth Canaley while also keeping you informed on other industry tropics, like the impact of banning STRs in New York happening now that they saw a significant increase in travelers and Vrbo's recent change in cancellation policies …
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GMH Hotels: W Hotels’ Music Tour & Hilton’s New Luxury Additions
39:25
39:25
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39:25
Today, Sarah Dandashy and Steve Turk dive into exciting news in the hotel industry. W Hotels is taking its "W Presents" live music series on a global tour, starting July 14 at W Bali - Seminyak. Hilton expands its luxury portfolio by adding nearly 400 boutique properties from Small Luxury Hotels of the World (SLH), now bookable through Hilton chann…
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Annex Hotel's Expansion into the US with Ryan Killeen & Ben Hoffman
41:55
41:55
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41:55
Join us as we welcome back Ryan Killeen, co-founder of Annex Hotel, and introduce his partner, Ben Hoffman. In this episode, we dive deep into the Annex Hotel's expansion from Toronto into the US, specifically focusing on their new project in Palm Springs. Learn about their unique approach to merging the best elements of hospitality and tech, their…
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GMH EU: Over-tourism and Industry Innovations
34:32
34:32
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34:32
This week, Leo and Raphi cover the Barcelona short-term rental ban, Hostaway's new dynamic pricing tool, and a merger between two micro-camping websites. They also explore how over-tourism impacts travel destinations and the critical role of sustainable travel practices. Learn about the challenges and opportunities in the short-term rental market, …
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Hospitality Retreats, Reservation Exceptions, & More!
35:28
35:28
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35:28
Michael Goldin and Wil Slickers are in Auburn, Alabama, for the first-ever Good Morning Retreat, where we will welcome operators to experience a traditional hospitality setting at the Horst Schulz Hospitality Training School. While Brandreth Canaley couldn't attend and join us on this retreat, she joins in for this episode to cover a wide range of …
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GMH Hotels: Hyatt's Big Acquisition & Top Hotel Rewards Programs
33:41
33:41
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33:41
This morning on Good Morning Hospitality: Hyatt Hotels Corporation acquires me and all hotels Part of the JdV by Hyatt brand, it is expanding its European footprint with new locations in Berlin, Hamburg, Leipzig, and Stuttgart. World of Hyatt tops 2024 hotel rewards, offering great value. Airbnb proves cheaper in 71 out of 100 US cities. Record-set…
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From LinkedIn to STR Success | Connor Cushman
58:05
58:05
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58:05
In this spirited episode, Wil welcomes his friend Connor Cushman. Connor dives into his transformative journey from a successful career at LinkedIn to becoming a self-employed short-term rental entrepreneur. Sharing insights from their first meeting, they explore the significance of making connections and stepping out of one's comfort zone. Connor …
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GMH EU: Barcelona's Tourism Ban and it's Impact on Short-Term Rentals
40:20
40:20
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40:20
Join Sarah and Leo on Good Morning Hospitality as they discuss Barcelona's potential ban on short-term rentals and its implications for the city and tourism. They also discuss how social media influences travel decisions, share their own holiday plans, and discuss upcoming trips. Stay informed with the latest trends and news in hospitality every Tu…
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Florida Bill Vetoed, Brian Chesky's AI 2-Year Outlook, AirDNA Research
35:42
35:42
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35:42
July has arrived, and we're here for it! 🎆 Tune in this week to hear from Jamie Lane, Michael Goldin, and Wil Slickers (while Brandreth Canaley's Summer Wedding Tour continues) to hear the outlook Brian Chesky has on AI and its true impact on society and the Airbnb app in the next two years, Governor Desantis vetoed the Florida Vacation Rental Bill…
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GMH Hotels: Navigating New Regulations & Enhancing Guest Experiences
36:26
36:26
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36:26
Today, Sarah Dandashy & Steve Turk talk about the significant changes in the hospitality industry, starting with California's new junk fee law demanding upfront disclosure of all hotel room costs, effective July 1st. This legislation aims to enhance transparency and consumer trust but presents substantial compliance challenges for hotel operators. …
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Building a Unique Hospitality Experience at Live Oak Lake | Isaac French
1:10:36
1:10:36
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1:10:36
In this episode of Slick Talk, we dive deep with Isaac French, the visionary behind Live Oak Lake. We explore his journey from a hesitant outreach to a successful exit. Isaac shares valuable lessons on being proactive and taking action, detailing his unique story of growing up in a large family and his early ventures in business and art. Discover h…
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GMH EU: Urban Regeneration and Niche Travel Markets
34:18
34:18
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34:18
In this episode, Leo, Sarah, and Raphi explore the dynamic changes in urban regeneration, focusing on Porto's successful transformation and the growing importance of niche travel markets in the online travel industry. Join us as we delve into these exciting developments and their implications for the future of travel and urban living. — Good Mornin…
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Capital Markets, Inventory Changes, & Is This a Fad?
34:15
34:15
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34:15
Today, we're covering some of the top news stories from the week and diving into some of the capital markets for hospitality as things continue to shift throughout multiple hospitality sectors. Thank you to sojo for partnering with us - you help us make Mondays suck a little less, just like you do for property turnover days! Get fresh and automated…
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Breaking News: Stasher Acquires StoreMe - Expanding Luggage Storage Across the U.S.
10:15
10:15
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In this episode, we bring you breaking news as Stasher's CEO, Jacob Wedderburn-Day, announces the acquisition of StoreMe, a U.S. luggage storage business. Jacob shares insights on the strategic deal, how Stasher plans to expand its footprint in the American market, and the benefits of merging the two companies' technologies and networks. The discus…
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