Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.

This Much I Know is the podcast from Seedcamp, Europe’s seed fund. Tune into hear the inside story from startup founders, investors and leading tech voices: the people who’ve built businesses, scaled globally, failed fantastically and learnt massively. Seedcamp invests early in world-class founders attacking large, global markets and solving real problems using technology. Seedcamp provides the infrastructure to fast-track a founder’s vision and create value through immediate access to smart ...

Welcome to Commerce Experience featuring Elena Kacan — a space for a fresh and unique perspective on commerce trends, strategies, and tech stacks designed to give you the insights you need to stay a few steps ahead in this ever-evolving industry. About Your Host: Elena is an award-winning marketing strategist with nine years of experience growing brands and building communities. She works as the Community Marketing Manager at Bloomreach and takes pride in creating engaging content and memora ...

Closing Time is a weekly podcast with insider tips and insights for go-to-market leaders. In each episode, you’ll meet a luminary in the sales, marketing, or customer success field and get actionable tips and tactics to elevate your game. Each 15-minute episode will go deep on skills to close deals, see the latest on marketing tech, or check out trends to elevate the customer experience.

This podcast is about scaling tech startups. Hosted by Toni Hohlbein & Mikkel Plaehn, together they look at the full funnel. With a combined 20 years of experience in B2B SaaS and 3 exits, they discuss growing pains, challenges and opportunities they’ve faced. Whether you're working in RevOps, sales, operations, finance or marketing - if you care about revenue, you'll care about this podcast. If there’s one thing they hate, it’s talk. We know, it’s a bit of an oxymoron. But execution and foc ...

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation! Visit the Now Community forums

If you’re exhausted by traditional approaches to CX, impatient with the stunning lack of progress in the field, and done re-hashing the “best practices” that don’t change anything, you’ve found your podcast. Here’s what we know: Companies gain competitive advantage through exceptional customer experience, and customer insights are the best decision-making tool there is. But traditional CX approaches have run their course and it’s time for the next revolution in CX. Tune in every two weeks as ...

Welcome to the #1 podcast in the eCommerce operations space... There is a deluge of content around how to grow an eCommerce business but very little support for the people “working behind the scenes” to ensure that customers receive their orders whilst having an awesome brand experience, that you don't run out of stock and that your eCom store doesn't run out of cash... That's why we created this podcast, for the unsung operational heroes out there grinding away in spreadsheets and storeroom ...

Hosted by Yuriy Margolin of Moving Sales Professionals. A 100% US-based Call Center for the Moving Industry. Booking moves and providing customer service since 2018. Over 20 years of Moving Industry Experience, with all lead sources, all CRMs, and book residential/commercial, local, and long distance moves. We hire, train in-house, and have sales professionals ready to fill up your calendar as soon as today. More than just a Call Center, we work with new and experienced owners to provide ind ...

Introducing Esker On Air — a podcast dedicated to breaking through the noise of digital transformation and getting to know Esker on a deeper level through insightful conversations with the experts that work here. From artificial intelligence, to customer experience, to corporate culture, host Scott Leahy delves into any and all topics related to digitally transforming business processes and creating highly efficient organizations in an increasingly data-driven world.

In today's hyper competitive market, building a base of loyal fans has never been more important- or more challenging. The Business of Customer Love podcast will help you to break free from costly one off, transactional relationships and start becoming a brand your customers come back to again and again. Hear from leading experts in the field of customer love on how to create more meaninful relationships with your customers so you can build your business in a more sustainable, profitable way ...

Welcome to Fearless Funnels with Kristen Day! Join us as we demystify the world of marketing funnels and discover how to turn complete strangers into raving superfans of your brand. Kristen shares her journey from agency life to successful entrepreneurship, revealing the secrets that marketing agencies don’t want you to know. Whether you're a seasoned pro or just getting started, this podcast is your go-to resource for creating magical, unforgettable customer experiences that drive loyalty a ...

Welcome to "Roofing Insights with Rosenow Customs," your ultimate guide to the dynamic world of roofing, windows, and siding in the heartland of America, Neenah, Wisconsin. Brought to you by the family-owned, customer-first company with over 20 years of industry experience, we're here to simplify roof repairs and maintenance for you, while introducing you to the modern roofing trends powered by new technology. Our podcast takes you on a journey behind the scenes at Rosenow Customs, where qua ...

Do you want to know what other customer success and post-sale professionals are thinking about, struggling with, or succeeding with? The Daily Standup is the flagship podcast on the Lifetime Value Media network, cohosted by Dillon Young, Jean-Pierre "JP" Frost, and Rob Zambito. We're publishing daily and sharing the most diverse and unfiltered array of guests. Tune in to hear industry titans and newbies alike chopping it up, sharing their hot takes, workshopping their current challenges, or ...

Welcome to The Mindful Marketer Podcast with your host, Lisa Nirell. This is where you’ll discover marketing leadership ideas to help you go further, faster and create healthier, more sustainable organizations. If you like our show and want to know more, visit lisanirell.com. And please be a mindful marketer by posting a review on iTunes.

Work Less, Earn More is the podcast that explores how to get the most out of every hour you work. Gillian Perkins brings more than a decade of experience as an entrepreneur and educator to help you design a business that's not only flexible and fulfilling, but highly profitable. She shares strategies that are working in her own business to save time and maximize profits. She also features interviews with successful business owners on how they’re achieving big things in their businesses with ...

As a small business owner, you'll have a million different questions. The award-winning Sound Advice podcast is the place to go for answers. In Season 1, we talked about how to make your business financially successful—in year 1 and beyond. Writing a business plan that works, finding your first customer, starting up with zero capital, and being tax compliant—you name it, we covered it. For Season 2, we dug even deeper into what it’s really like to run a business, with unfiltered advice and r ...

Star Wars podcasts covering all aspects of the Star Wars experience. Join us every Tuesday at 7.00pm UK time for your weekly episode of Making Tracks and our Friday Night Rotation at 7.00pm UK time for including new episodes of The Fantha From Down Under, Planet Leia, Desert Planet Discs, Start Your Engines, Collecting Tracks, Canon Fodder and special episodes of Making Tracks.

It's not the things that happen in your life that define you, that create your identity. It's how you talk about those things. That’s the theme behind this podcast. Research shows that the stories you tell have a major influence in how you see yourself and in how others perceive you, so it’s important to be intentional about which stories you share and how you share them. Guests on the podcast share the pivotal moments in their lives and careers, offering keen insights and “ah ha” moments to ...

Heads Up is an interview series and podcast where technology innovators and experts discuss solutions to today's workflow challenges in distribution, manufacturing, healthcare, maintenance & inspection, and many other industries. From the warehouse floor all the way to the C-suite, Heads Up explores the impact technology and other innovations may play in advancing workflow efficiency.

The Custom Apparel Startups podcast was started simply because we love both the apparel decorating business and the idea that almost anyone, with a small investment and a little dedication, cannot only start their own business but thrive! Our goal in starting CAS is to help educate apparel entrepreneurs about the business of the business, something often overlooked by people with an idea and a budget, but no business plan or experience behind them. We’ll be talking with the biggest names in ...

Welcome to The Luxury Travelers Podcast, your guide to the world of opulence and adventure hosted by Rodney George, Founder & Managing Partner at Luxe Travel Consultants. Join us as we embark on a journey through the most lavish destinations, extravagant experiences, and unparalleled indulgence that the world has to offer. In each episode, Rodney will be your expert guide, providing insider tips, exclusive insights, and behind-the-scenes access to the most luxurious destinations and accommod ...

Welcome to "Mighty Finsights," the podcast where finance meets formidable insights and spirited storytelling. Hosted by fintech and financial services agency CSTMR, this show delves into the stories that shape the world of finance and fintech, brought to you straight from the minds of those who know it best—the innovators, the disruptors, and the trailblazers. Each episode of "Mighty Finsights" is a journey into the heart of financial innovation and personal achievement. We sit down with fin ...

The Growth Addicts Podcast is a workshop style small business podcast (grab a pen!) packed with actionable tips that are helping hundreds of small business owners around the world grow their small business whilst making business life easier at the same time. Amazon no.1 Bestselling author of "The Sunday Club Social Media Planner" Amanda Hughes, is asking the small business questions we all want to know the answers to such as: Does a small business really need a website? How do you convert fo ...

It’s True! You can have a profitable and scalable business without overwhelm or exhaustion. Growing a sustainable business that gives you more income, more impact and results without you working harder and harder is possible for YOU when you can stop ‘winging it’ and follow the path that has helped tens of thousands of HerBusiness members grow their business. -------------------- Welcome to the HerBusiness podcast. I’m Suzi Dafnis, CEO at HerBusiness - the most collaborative community for wo ...

The Conversion Show is a weekly podcast all about - you guessed it - conversion! Everything that gets you to your goal, whether that’s purchase, install, lead capture, content downloads, chat engagement, or demo requests - we’re talking CONVERSIONS. Each week, we interview top Marketing Leaders and Founders who are doing conversion right. From website optimization aka conversion rate optimization (#cro - the holy grail in our opinion!) back to paid media, organic, email, and omnichannel opti ...

OT Kung Fu: Sandi and Jen created this podcast with agile leaders like yourself in mind, as a platform to share our best business development practices, self improvement tips, and share in our knowledge of what it means to be a high performing leader. We invite you to listen in as we chat with guests and provide our insight on various industry related topics, as two seasoned executive coaches.

The Ryan Hanley Show shares the original ideas, habits, and mindsets of world-class original thinkers you can use to produce extraordinary results in your life and business. Dive deep into the raw insights from top minds in leadership, business, and performance, delivered through candid conversations that make you feel like an insider. We challenge the status quo because it's clear—conventional thinking has led many to dissatisfaction, poor health, and financial hardship. But not you. This p ...

Tactical Business is the weekly business show for the firearms industry. The podcast features in-depth interviews with the entrepreneurs, professionals and technologists who are enabling the next generation of firearms businesses to innovate and grow. From attracting and keeping good employees, to employing technology that cuts costs and streamlines your firearms business, to understanding the tax and gun regulations that uniquely apply to our industry, if it impacts firearms businesses, we ...

Welcome to Email After Hours by Sender Score, powered by Validity. By day, we help email senders all over the world boost their email performance. Once we’re off the clock, we interview email marketing experts to talk about email fails, spam, privacy laws, metrics that matter, content that converts—and anything else that keeps senders up at night. Nothing is off-limits. We know what works in email–and we know the road to your next great campaign is getting bumpier by the day. So, we’re makin ...

A weekly podcast exploring how e-commerce and digital trends shape your business and marketing strategy

Online marketing can be a confusing and frustrating topic for small business owners. Some struggle to get high search results rankings, while others give up after receiving too many negative customer reviews. Given the harsh environment the internet has cultivated, being an entrepreneur these days is challenging. Bill Courtright and Chris Snellgrove join forces to give you the right tools and strategies to effectively market your small business online. Welcome to Sensei Playbook, the ultimat ...

We highlight the businesses and people who know what it takes to deliver exceptional customer experiences. These are their stories. These are their tactics. These are their secrets.

A monthly podcast created by Relay Network that features cross-industry experts sharing their approach to driving meaningful and powerful customer engagement. Gain usable insights and strategies in under 30 minutes!

In the Value SaaS Podcast we talk to founders from B2B SaaS about their experience building capital-efficient businesses that deliver real value to customers. We started this podcast because we know there are founders like you who are facing obstacles that seem insurmountable. Here, you will meet folks who've tackled similar problems and overcome them, so you can do the same.

Entrepreneurship is all about pursuing constant growth. Success won't come your way if you get stuck in one place and don't continuously seek the next big thing. What are the most effective strategies for moving to the next level? Which are the best practices for hitting bigger goals? Discover all that and more right here on Power Your Profits Podcast. If you are an established entrepreneur with a steady revenue flow, this show is your guide to getting to greater heights. Gather the most pra ...

Promote, Profit, Publish! Become the world authority you always knew you could be. You know it. We know it. And this is how the rest of the world catches up. Most authors get it wrong. They put the wrong steps in the wrong order, pinning all of their hopes, dreams, and money on the sale of the book. Experts on authority marketing know that publishing elevates your customer base in ways that are impossible through any other mechanism. In short, you establish yourself as the world authority on ...

Welcome to Always On CX:EX, the podcast designed specifically for Contact Center and IT leaders like you. We know that your role is pivotal in ensuring seamless support for both your contact center reps and your valued customers, all while managing the intricate web of technology that keeps everything running smoothly. In each episode, we dive deep into strategies and insights aimed at helping you continuously elevate your customer experience, enhance your agent experience, and maintain the ...

Stories of your customers on their journey, and how they build or break relationships with companies like yours. Host Russel Lolacher shares real customer experience case studies in a 1950s radio drama narration style with modern tips and analysis. Born from The Upsell.com Blog, The CX Storytime Podcast: Tales from the Customer Journey presents true customers' stories including the impacts of their customer experiences, followed by valuable strategies on engagement and retention to help you ...

Step into the Conflab with us, Bob & Jeremy, lifelong friends since our days at drama school in 1991. With over two decades of experience running a successful sales and management training business together, we bring a wealth of insights and anecdotes to the table. Launched during the lockdown of June 2021, Bob & Jeremy’s Conflab gives you fresh perspectives on business, life, and everything in between. Join us as we share stories and observations from our extensive travels, training, and co ...

The eCommerce Coach School," your ultimate destination for mastering the art of online selling and building a thriving eCommerce business. Step into the virtual classroom and join our expert coaches as they guide you through the dynamic world of eCommerce, personal development, and productivity. Are you ready to unlock the secrets of successful eCommerce? Each episode is meticulously designed to empower you with the knowledge, strategies, and practical tips you need to excel in the fast-pace ...

Ever wish you had a marketing expert with over two decades of marketing experience whispering proven marketing strategies in your ear? That’s exactly what you’ll get when you tune into Local Biz Buzz: Profitable Main Street Marketing, the go-to resource for building and growing a profitable local business, with your host, Donna Gunter. Her secret power? Breaking down big marketing ideas and strategies into actionable step-by-step processes designed to get you results with a whole lot less st ...

The Live Lightly Podcast, hosted by Jessica Franklin, a busy mom, wellness enthusiast, and Mother Nature lover, focuses on living a sustainable and healthy lifestyle and empowering busy moms to do the same. Jessica shares her journey of eliminating chemicals and plastic from her household and discusses the challenges of finding truly sustainable products amongst greenwashing. The podcast features interviews with founders of sustainable companies, who share their stories and the obstacles the ...