Podcast by ITSMF UK
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The podcasts dedicated to leading the way in IT Management Best Practices .
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From the floor of SITS16, Rebecca Beach meets with the "Old fogies" of ITSM and Ollie O'Donohue of SDI to talk events, vendors and ITSMBy ITSMF UK
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PR68 - DevOps. Release & Aviation Best Practices.mp3
34:15
34:15
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34:15
Practitioner Radio Episode 67-By Pink Elephant
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Practitioner Radio Episode 67-By Pink Elephant
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Practitioner Radio Episode 66By Pink Elephant
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PR 65- Enabling Strategic Engagement With BRM
31:44
31:44
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31:44
Practitioner Radio Episode 65By Pink Elephant
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Practitioner Radio Episode 64By Pink Elephant
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PR63 - Using Lean Visual Management for ITSM
29:41
29:41
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29:41
Practitioner Radio Episode 63By Pink Elephant
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PR62 - Pink Elephant: How Does IT Get Its Money
31:08
31:08
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
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PR61 - Optimizing Process Speed Through Value stream Mapping
31:09
31:09
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31:09
Practitioner Radio Episode 61.By Pink Elephant
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Pink Elephant: Optimizing Process Speed Through Value stream Mapping
31:08
31:08
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31:08
Want to find out more about what a company with a name like Pink Elephant has to teach organizations about managing IT? Go straight to the source! In this interview with David Ratcliffe, President of Pink Elephant, Executive Consultant and ITSM guru Troy DuMoulin digs deep to find out more about Pink Elephant including how they have been involved w…
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PR60 - The 3 Architectures of A Service Based Organization
23:14
23:14
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23:14
Practitioner Radio Episode 60By Pink Elephant
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PR59 - LeanIT Gaining Sr. Leadership Buy in
23:14
23:14
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Practitioner Radio Episode 59By Pink Elephant
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Practitioner Radio Episode 58By Pink Elephant
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PR57 - The Power Of Simulations For Experiential Learning
23:14
23:14
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23:14
Practitioner Radio Episode 57By Pink Elephant
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Practitioner Radio Episode 56By Pink Elephant
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Practitioner Radio Episode 55By Pink Elephant
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PR54 - It's A Connected World And So Are You
23:14
23:14
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23:14
Practitioner Radio Episode 54By Pink Elephant
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Practitioner Radio Episode 53By Pink Elephant
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Practitioner Radio Episode 51By Pink Elephant
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Practitioner Radio Episode 52By Pink Elephant
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PR49 - Effective IT Governance with COBIT 5
23:14
23:14
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23:14
Practitioner Radio Episode 49By Pink Elephant
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PR50 - The Ins and Outs of Process Assessments
23:14
23:14
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23:14
Practitioner Radio Episode 50By Pink Elephant
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Practitioner Radio Episode 48By Pink Elephant
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PR46 - Reversy! Maturity Levels For Big Data
23:14
23:14
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23:14
Practitioner Radio Episode 46By Pink Elephant
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PR47 - Basic Building Blocks For Service Desk
23:14
23:14
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23:14
Practitioner Radio Episode 47By Pink Elephant
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Practitioner Radio Episode 45By Pink Elephant
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PR44 - Standard Process VS Case Management
23:14
23:14
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23:14
Practitioner Radio Episode 44By Pink Elephant
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PR43 - Major Incident and Root Cause Analysis
23:14
23:14
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23:14
Practitioner Radio Episode 43By Pink Elephant
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Practitioner Radio Episode 42By Pink Elephant
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PR41 - The Evolution and Children of Service Level Management
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23:14
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23:14
Practitioner Radio Episode 41By Pink Elephant
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PR40 - Using Agile SCRUM For ITSM Projects
31:22
31:22
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31:22
Practitioner Radio Episode 40By Pink Elephant
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Practitioner Radio Episode 39By Pink Elephant
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Practitioner Radio Episode 38By Pink Elephant
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Practitioner Radio Episode 37By Pink Elephant
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Practitioner Radio Episode 35By Pink Elephant
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Practitioner Radio Episode 36By Pink Elephant
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PR34 - Online Learning and Emerging Trends
28:58
28:58
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28:58
Practitioner Radio Episode 34By Pink Elephant
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Practitioner Radio Episode 33By Pink Elephant
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PR32 - Project and Change Management Integration
30:55
30:55
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30:55
Practitioner Radio Episode 32By Pink Elephant
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PR31 - Experiential Learning and Simulations
28:15
28:15
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28:15
Practitioner Radio Episode 31By Pink Elephant
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Practitioner Radio Episode 30By Pink Elephant
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PR29 - Justifying Service and Process Improvement
28:21
28:21
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28:21
Practitioner Radio Episode 29By Pink Elephant
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Practitioner Radio Episode 28By Pink Elephant
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Practitioner Radio Episode 27By Pink Elephant
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PR26 - Distributed Service Desk Strategies
30:18
30:18
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30:18
Practitioner Radio Episode 26By Pink Elephant
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PR25 - Communication and Education Planning
30:10
30:10
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30:10
Practitioner Radio Episode 25By Pink Elephant
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PR24 - Problem and Availability Management The Conjoined Twins
30:13
30:13
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30:13
Practitioner Radio Episode 24By Pink Elephant
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Practitioner Radio Episode 23 - Establishing formal, tiered and managed channels for Demand intake is critical for Business and IT Strategy Integration.By Pink Elephant
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PR22 - The Service Management Office 2.0 (Live From Pink12)
23:20
23:20
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23:20
Practitioner Radio Episode 22 (Live From Pink12) - Join Chris and Troy as they discuss the role of the Process Owner and the evolution of a new functional group called the Service Management Office.By Pink Elephant
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PR21 - Culture and ITSM Transformation Projects
28:00
28:00
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28:00
Practitioner Radio Episode 21 - Join Chris and Troy as they discuss the difference between behaviour and cultural change and why understanding your cultural environment is a critical success factor for your ITSM project.By Pink Elephant
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