AI is making an impact across all sectors of business, including Collision Repair. FenderBender speaks with Ryan Taylor, the founder and CEO of Body Shop Booster, to learn more about what he is doing to develop AI for collision repairers and how AI can impact the industry.By FenderBender

As the world is forced to adapt to climate change, it should spark interest among collision repairers on the matter of hail repair. FenderBender speaks to Dr. Stefan Liess, a climate researcher from the University of Minnesota, and Mo Kayeni of Elevated Hail Repair to learn more about the future of hail and whether collision repairers are up to the…

In this episode, the team at Ratchet+Wrench, a sibling publication to FenderBender, interviews Sara Fraser of Haas Performance Consulting to dispel the myths about Gen Z workers and discuss five traits that make them among the best workers in the workforce.By FenderBender

Drew Barnes and Heather Sebben of the North American Council of Automotive Teachers discuss what NACAT is and how it serves the automotive industry. They are approaching their 50th anniversary of operation and plan to celebrate it at their annual conference this summer.By FenderBender

Data security and privacy may seem hard to achieve, but there are solutions to those issues in collision repair. Pete Tagliapietra, the managing director and founder of DataTouch, explains what data pumps are, how they operate, and what DataTouch is doing about it.By FenderBender

How shops approach repair planning is often not optimal for where collision repair is headed, with added repair cost and complexity. Although much of repair planning is currently focused on identification through the pre-scan, it needs to move to data-driven repair recommendations, says Sam Poradish, director of automotive intelligence at asTech, o…

The tech shortage is impacting many trade industries, including the collision repair industry. Eddie Hightower, the senior vice president of sustainability and social responsibility at Caliber Collision, shares how their Technician Apprentice Program (TAP) is making a difference in addressing the issue not only for their repair centers but also acr…

If something is expensive to buy, it’s likely even more expensive to repair. This certainly applies to EVs. Kevin FitzPatrick, the senior vice president of North America operations at Opus IVS, explains why this is the case and how quickly one should get certified to repair them.By FenderBender

The Women's Industry Network provides great networking and connection opportunities for women in the mail-dominated collision repair industry. WIN 2024 Conference Chair Blair Womble and member Kim Frasher talk about what attendees can expect at the conference, May 6-8 in Newport Beach, California. For more information, check out the website at thew…

The first impression of your business often starts with your phone call-handling process. In this episode, FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his February column and talks about why it's essential to implement a call auditing process that is regularly reviewed by the administration against defined s…

Events out of your control can happen that will keep your shop closed, such as storms, fires, and more. You may be covered to repair your building and replace its contents, but how will you keep the business afloat if you are unable to operate? David Willett, the chief underwriting officer at Spark Underwriters, shares how shop owners and operators…

As new-car dealerships pull back from collision repair, are you developing relationships with local car dealers to ensure their customers come to you when they need your services? FenderBender Columnist Drew Bryant, owner of DB Orlando Collision Center, expands on his January column and talks about what makes for a relationship that’s beneficial to…

Check out MORE CollisionCast episodes online here!By FenderBender

In this CollisionCast episode, Sam Poradish, director of automotive intelligence at asTech, talks about how AI can be used to increase quality and efficiency of collision repairs. With machine learning, the data gathered from millions of scans and hundreds of technicians can now be used to guide a technician down the appropriate repair path in mere…

Accudraft's Jeremy Winters rejoins CollisionCast to give some education on a topic of vital importance to any shop that paints cars: lighting.By FenderBender

FenderBender columnist Drew Bryant joins the show to expand on his May column about how referring to your employees as "team members" helps engender a culture of respect and accountability.By FenderBender

Accudraft Content Creator Jeremy Winters joins CollisionCast to discuss the differences in direct vs. indirect heating of paint booths and what shop owners need to know.By FenderBender

Industry expert Chris Maimone rejoins CollisionCast to discuss when to perform quality control checks during a repair and what to look for in each one to ensure safe, quality repairs are being performed every single time.By FenderBender

In this crossover episode with FenderBender's sister publication Ratchet + Wrench, Ratchet + Wrench editor Chris Jones talks with HR professional Deanna Baumgardner of Employers Advantage LLC about how beneficial it can be to get feedback from employees and how to encourage that feedback.By FenderBender

FenderBender columnist Drew Bryant joins the show to take a closer look at his April column and explain how to overcome resistance and build in accountability when trying to implement new processes in your business.By FenderBender

FenderBender columnist Greg Lobsiger joins CollisionCast to discuss his May edition of "Shop Profits" on the importance of knowing your shop's cost per hour. Greg explains how costly it is to have processes interrupted and how to keep your shop's "conveyer belt of cash" moving right along.By FenderBender

Shop owners face a myriad of external challenges today that can have a downstream impact on quality. Chris Maimone rejoins CollisionCast with a few reminders: Control what you can control, and fall back on your standards to weather any storm.By FenderBender

FenderBender columnist Greg Lobsiger breaks down his April column "The Cashflow Fix" in greater detail, helping shop owners understand in greater detail where their profit is coming from.By FenderBender

NABC Executive Director and collision repair marketing whiz Debby Robinson joins the show to discuss how community relations can help get your shop become top of mind to potential customers and also do some tangible good to your shop's hometown.By FenderBender

Columnist Greg Lobsiger joins CollisionCast to break down his March column, asking if owners really know what their break even point is and how to increase their profits.By FenderBender

FenderBender columnist joins CollisionCast again to discuss his March column in greater detail and breakdown how brain chemistry might play a role in how you implement processes at your shop. Check out the March edition of "Due Process" here.By FenderBender

Dave Dunn of Dave's Auto Body, the 2023 Best Workplaces winner in the large shop category, joins CollisionCast to share a bit more about why his shop was chosen for the award and how he's managed to build a successful business overall. For more, check out the feature story on Dave's Auto Body from FenderBender's Best Workplaces issue.…

FenderBender's own Greg Lobsiger joins the show to go more in depth on his February column, "Estimating for Higher Gross Profits." Check that out here before diving into our conversation.By FenderBender

In this episode new FenderBender columnist Drew Bryant introduces the topics he'll be writing about each month as well as giving some background on his career and what he's learned in more than a decade of running a successful shop.By FenderBender

In this episode Chris Maimone rejoins CollisionCast to talk through researching repair procedures and give some examples of why being thorough is so important.By FenderBender

There's a new face in the column pages of FenderBender and his name is Greg Lobsiger. In this episode we'll learn a little more about Greg and what he's going to be covering in his monthly columns.By FenderBender

Car Crafters Director Sean Guthrie joins CollisionCast to discuss the lessons his family's business has learned in getting into the calibration game and how a partnership with Car ADAS has helped lead the way.By FenderBender

Chris Lawson of Technician Find joins CollisionCast to give some helpful tips on getting as many eyes as possible on your job postings and what information to include to attract the best applicants possible. For more from Technician Find, head to TechnicianFind.com.By FenderBender

The end of the year can be a challenging and stressful time for shop owners. Chris Maimone rejoins CollisionCast to offer a few tips to re-center your mindset and finish the year with quality.By FenderBender

Industry expert Chris Maimone rejoins the show to recap his presentation at the 2022 SEMA Show and use real-world examples to emphasize how mindset is everything in running a collision repair shop.By FenderBender

Industry expert Chris Maimone joins CollisionCast to talk about a process that's worked for him to create a culture of accountability surrounding quality and make sure that doing the job right is everyone's responsibility.By FenderBender

Thomas Patterson of Glass Doctor joins CollisionCast to discuss how new technology in the auto glass segment of collision repair is affecting the industry and what the challenges are that owners are facing.By FenderBender

Industry expert Chris Maimone re-joins CollisionCast to discuss how shop owners can get involved in recruiting the next generation of techs and why that's more vital than ever.By FenderBender

Owner Nick Edwards and Culture Ambassador Megan Bridinger from Car Center join CollisionCast to discuss how they've established their organization's culture through core values guiding how they do business and how other owners can do the same.By FenderBender

Industry expert Chris Maimone rejoins CollisionCast to talk quality assurance classes that can help set a standard of expectations for shop quality.By FenderBender

Industry expert Chris Maimone returns to CollisionCast to walk through the final step of the repair process: the delivery. Chris explains how to create a "wow factor" for customers that results in stronger CSIs and a better experience overall.By FenderBender

Chris Maimone is back to take a thorough look at his final inspection checklist. This is a list of items that need to be checked before handing the keys back to the customer, and they don't always relate directly to the repairs done.By FenderBender

FenderBender Editor Steve Bauer and process expert Chris Maimone discuss why an inspection checklist should be a must-have tool used by techs throughout a car's repair process.By FenderBender

FenderBender Editor Steve Bauer and Chris White of Keco Body Repair Products discuss the potential benefits of glue pull repair systems for body shop owners.By FenderBender

FenderBender Editor Steve Bauer and Spanesi's Tim Morgan chat about the importance of ensuring an ADAS-equipped vehicle is measured properly before the repair process starts.By FenderBender

Senior Digital Editor Noah Brown chats with I-Car's Jeff Peevy about the company's new state-of-the-art tech training center in Chicago, and what it means for the future of tech education for the industry.By FenderBender

FenderBender Editor Steve Bauer and 3p Marketing's Megan Fulkerson discuss a new marketing technology tool that allows shop owners to advertise to specific vehicle makes and models.By FenderBender

FenderBender Editor Steve Bauer and process expert Chris Maimone discuss why production meetings are so important and how to ensure you're getting the most out of yours.By FenderBender

FenderBender Editor Steve Bauer and Maaco Rockwall owner Shane Hollas discuss strategies that Hollas used (and continues to use) to ensure his business continued to run efficiently and profitably during the COVID pandemic and ensuing Great Resignation.By FenderBender

FenderBender Editor Steve Bauer and Focus Advisors CEO David Roberts discuss the recent trends in collision body repair acquisitions, and what the future holds for the auto collision industry.By FenderBender