Are you ready to ASCEND to new possibilities? In this podcast, Dr. Jared Tippets and Dr. Eric Kirby outline why a focus on retention and completion is so important, why previous retention efforts have not always worked, and discuss how we can successfully "ASCEND" to these great expectations. In each episode, we will share innovative ideas, creative initiatives, and best practices and strategies that campuses have used to achieve amazing results. This podcast has intentionally been produced ...
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S2 - E13 - Leads: Sophomore peer mentors (Support)
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While peer mentoring programs have become all the rage in higher education, not many peer mentoring programs focus on second-year students. At our institution, the second-year peer mentors (Leads) serve as personal friends, guides, and coaches to each second-year student. Each returning student (or incoming transfer student) is assigned a Lead the …
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S2 - E12 - Expert Session - Nii Abrahams (Butler University)
51:31
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Nii Abrahams from Butler University joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Since Fall 2022, Nii Abrahams has served as the inaugural Director of the First Year Experience at Butler University in Indianapolis, where he par…
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Completing a FAFSA has many financial benefits. So, our Financial Wellness Office created regular and ongoing ‘FAFSA Nights’. During our FAFSA Nights, our Financial Wellness Office reserves a computer lab on campus for the evening to help students apply for FAFSA and answer all questions regarding what FAFSA is and why they should apply. The studen…
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S2 - E10 - Triggers for those withdrawing (Data)
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At our institution we began to see higher levels of withdrawals after certain messages from the institution went out to students. While it is true that Institutions of higher education typically aim to retain students rather than encourage them to withdraw, we found that there may be instances where a message or communication from the institution i…
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S2 E9 - Expert Session - Dr. Gill Hunter (Eastern Kentucky University)
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Dr. Gill Hunter from Eastern Kentucky University joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Gill Hunter is Assistant Vice President of Retention and Graduation at Eastern Kentucky University in Richmond, Kentucky. Located…
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One way to help nudge students is to have a banner (or several banners) hung across campus that has interchangeable signs for particular events (i.e. course registration days, career fairs, etc.) and removable numbers that can create a countdown (days left until the event).By Jared Tippets and Eric Kirby
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S2 - E7 - Adulting 101 seminars (Engagement)
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We have found that some Gen Z students may lack essential life skills such as cooking, cleaning, basic home maintenance, and financial literacy due to growing up in a digital age where such skills are less emphasized or learned from traditional sources like parents or home economics classes. With this as a backdrop, we have found that institutions …
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S2 - E6 - Strategies for shifting the culture on campus (Culture)
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In season one of the ASCEN D Podcast we outlined strategies for how leaders, managers, and supervisors might go about shifting the organizational culture on a campus. Because this effort is at the core of improving student success we spent more time on this topic in volume 2 of our book and wanted to reshare these strategies in season 2 of our podc…
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S2 - E5 - Third-week apartment walks (Support)
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The first few weeks of each semester can be hard for many students. During these first few weeks, new students may feel homesick after they leave their family and home for the first time. Given these realities, and to show our students we are here to support them every step of the way, during the third week of each semester we do apartment walks wh…
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S2 - E4 - Financial February (Affordability)
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At our institution, our Financial Wellness Office hosts a wide array of events and initiatives throughout the year, but during February, there is a concerted effort to get students financially ready for the next school year. Tune in to learn more about Financial February!By Jared Tippets and Eric Kirby
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S2 - E3 - Why the ASCEND Model and does it work?
10:21
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In this episode we discuss the different aspects of the ASCEND Model -- Affordability, Support, Culture, Engagement, Nudges, and Data. As a result of the implementation of this new model, we saw immediate improvements in retention and completion rates. Tune in to learn more!By Jared Tippets and Eric Kirby
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S2 - E2 - Why the focus on retention and student success?
11:29
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In this episode we discuss the following 8 reasons why colleges and universities should focus on retention and student success: a declining national pool of high school graduates; increased pressures to grow revenues; a growing call from the public for increased accountability; the need to close the equity and achievement gaps; the ever-changing ge…
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S2 - E1 - Introducing Season 2 of the ASCEND Podcast
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It's great to be back for season 2 of the ASCEND Podcast! Thanks for listening!By Jared Tippets and Eric Kirby
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In this episode, ASCEND Podcast co-hosts Eric Kirby and Jared Tippets wrap up Season 1 and talk about themes and takeaways from the first season.By Jared Tippets and Eric Kirby
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S1 - E103 - Helping students better understand campus culture before arriving on campus (Culture)
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For years we have lost students after a semester or two because they said that our campus, or living in our community, was not what they expected. It was either too large for them and they felt overwhelmed, or it was too small and they would rather live in a bigger city. We found this issue to be particularly prevalent among our international and o…
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S1 - E102 - Shifting the culture on campus in the eyes of the students (Culture)
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In addition to helping shift the culture on campus in the eyes of our staff and faculty, we also found it important to shift the campus culture in the eyes of the students. Students need to know we care about them and their success. Students need to feel needed, appreciated, and wanted. Students need to feel at home on our campuses. One of the thin…
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S1 - E101 - Creating a culture of accountability (Culture)
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In this episode, Dr. Jared Tippets and Dr. Eric Kirby talk about the importance of creating a culture of accountability.By Jared Tippets and Eric Kirby
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Happy holidays from Jared and Eric. Thanks for your support of the ASCEND Podcast. We're going to take a break for a few weeks and then we'll be back with another episode on January 14.By Jared Tippets and Eric Kirby
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S1 - E99 - The Nest: A student help center (Support)
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Students often get the runaround, being bounced from office to office and center to center until they find what they actually need. To stop this nightmare, we created a one-stop shop on campus to better serve our students. This center (The Nest) does not have representatives from all the offices housed within. Instead, it is staffed by peer mentors…
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S1 - E98 - Expert Session: Dr. Steven Girardot (Georgia Tech)
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Dr. Steven Girardot from Georgia Institute of Technology joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Steven P. Girardot is the vice provost for undergraduate education at Georgia Tech and has over twenty years of higher ed…
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S1 - E97 - Unit Effectiveness Plans (Culture)
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A key to creating a campus culture around student success, retention, and completion is making sure that everyone knows these are priorities for campus. From experience we have learned that organizations fund those things they value most. Therefore, it is important that we also measure those things we want to fund. Within higher education, faculty …
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S1 - E96 - Expert Session: Dr. Jim Spain (University of Missouri-Columbia)
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Dr. Jim Spain from the University of Missouri-Columbia joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Jim Spain earned a BS in Animal Sciences from North Carolina State University and completed his Master of Science and Docto…
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S1 - E95 - Early alerts and report a student concern webpage (Support)
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There are two broad groups of individuals that can often serve as the ‘canaries in the coal mine’ when it comes to a student’s well-being: faculty and community members (parents, alumni, religious leaders, etc.). In this episode we talk about how it is important to involve these two groups in the retention efforts. Two simple ways to have them help…
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S1 - E94 - Expert Session: Dr. Mark Milliron, Dr. Angela Baldasare, Sarah Ball (National University)
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For this expert session co-hosts Jared Tippets and Eric Kirby sat down with leaders from National University to capture their knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! In this episode you'll hear from Dr. Mark Milliron (President & CEO), Dr. Angela Baldasare (Deputy Chief of Staff and …
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S1 - E93 - Survey in Housing to help pair roommates based on interests (Data)
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Students often struggle getting along with their roommates, which sometimes leads to a desire to return back home. To increase the likelihood of roommates getting along and ultimately retaining, try pairing them with students who have similar interests, live similar schedules, and enjoy similar living arrangements. Many campuses already do this via…
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Happy thanksgiving to all our ASCEND Podcast friends and listeners!By Jared Tippets and Eric Kirby
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S1 - E91 - Involving faculty with small groups during Fall Welcome Week to start creating connections (Culture)
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A fun way to include faculty in creating a culture of care and concern is to involve them in our retention efforts from the very beginning of the semester. Each year, during our Fall Welcome Week, we split up all our new incoming students into small groups based on similar interests and hobbies. We then carve out some time during our welcome week f…
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S1 - E90 - Expert Session: Dr. Ed Cabellon (Curry College)
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Dr. Ed Cabellon from Curry College joins co-hosts Jared Tippets and Eric Kirby to share his deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! With over 26 years in Higher Education, Dr. Ed Cabellon (pronounced "kah-bell-en") currently serves as Vice President of Enrollment Management at C…
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S1 - E89 - Online Orientation and Personalized Visits (Support)
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We eliminated our old mandatory on-campus orientation and shifted to online modules and a voluntary system where any student who wants can come to campus to perform a Personalized Visit. Here is how it works. The student visits our Personalized Visit homepage and chooses from numerous options to hand pick exactly what he or she would like to accomp…
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S1 - E88 - Expert Session: Dr. Kal Srinivas (Syracuse University)
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Dr. Kal Srinivas from Syracuse University joins co-hosts Jared Tippets and Eric Kirby to share her deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! As part of Syracuse University’s larger commitment to creating an inclusive student body, Dr. Kal Srinivas works with all schools, colleges …
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Many students face unforeseen financial challenges such as a car repair, medical procedure, job loss, family issues, etc. Such surprises can prevent a student from having enough money to cover their rent, buy books, purchase food for a few weeks, pay for utilities, and so on. These expenses can lead to students withdrawing from the university. To c…
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S1 - E86 - Expert Session: National Symposium for Student Retention (NSSR) Conference Attendees
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In this special episode, we sat down with conference attendees at the National Symposium for Student Retention (NSSR) which is hosted by the Consortium for Student Retention Data Exchange at the University of Oklahoma. In this episode you'll hear from: University of Wyoming - Nycole Courtney & Abby Markley Berklee College of Music - Kristina Sharra…
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S1 - E85 - Create “Retention Dashboards” by cohorts and caseloads so staff know who they are accountable for (Data)
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We have found over the years that it is important for staff to know exactly which students they are responsible for retaining. Otherwise, if they feel responsible for ALL students, they struggle finding a way to focus their time and energy in a productive manner. We highly recommend that campuses create a series of dashboards for each individual on…
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S1 - E84 - Expert Session: Dr. Michelle Ashcraft (Indiana Commission for Higher Education)
54:16
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Dr. Michelle Ashcraft from the Indiana Commission for Higher Education joins co-hosts Jared Tippets and Eric Kirby to share her deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Michelle Ashcraft is the inaugural Senior Associate Commissioner and Chief Program Officer at the Indiana C…
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When dealing with today’s generation of students, we cannot expect them to approach us when they have questions. Instead, we believe that we need to get in the habit of going to them. During the first few weeks of each semester, our peer mentors and key staff members will be seen carrying signs around campus. At any given time during these weeks, w…
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S1 - E82 - Expert Session: Dr. KayDee Perry (The University of Olivet)
26:22
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Dr. KayDee Perry from The University of Olivet joins co-hosts Jared Tippets and Eric Kirby to share her deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. KayDee Perry currently serves as the Associate Provost for Student Development at The University of Olivet. Olivet is a small, priv…
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S1 - E81 - Hand-registering every incoming student (Culture)
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Every campus handles the course registration of new students very differently. The most common practices are either that campuses allow students to register themselves without much guidance or require students to attend a summer orientation and meet with an academic advisor. We have tried both, and from these experiences, we know that this generati…
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S1 - E80 - Expert Session: The Southern Utah University (SUU) Student Success Team
43:29
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In this episode, Jared Tippets and Eric Kirby sit down with the Southern Utah University Student Success Team to talk about the ASCEND model. Featured in this episode are: Kelly Lid Stephens - Executive Director of Completion and Student Success Ashleigh Zimmerman - Executive Director of Belonging and Engagement Heather Garcia - Director of Student…
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S1 - E79 - Visit classes with high DFW rates or high number of first-year students (Support)
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Too often we wish students would reach out to us for help. However, we know that this is rarely the case, especially during their first year. So we have two options: wait in vain for them to come to us or take key and timely information to them. More importantly, when dealing with Generation Z students, it is crucial to understand that we need to “…
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S1 - E78 - Expert Session - Dr. Bridget Burns (University Innovation Alliance (UIA))
43:54
43:54
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Dr. Bridget Burns joins co-hosts Jared Tippets and Eric Kirby to share her deep knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Named one of the “Most Innovative People in Higher Education” by Washington Monthly magazine, Dr. Bridget Burns is the founding CEO of the award winning University …
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In recent years there seems to be an increase in food insecurity among college students. And even if students do have access to an adequate amount of food, on the whole they still seem to always be hungry. To address this need, your institution might consider creating a ‘Free Food’ app. In many instances, campus activity boards, clubs, and organiza…
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S1 - E76 - Expert Session - Dr. James Winfield (Southern New Hampshire University)
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Dr. James Winfield joins co-hosts Jared Tippets and Eric Kirby to share his knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. James K. Winfield serves as the associate dean for first-year experience, general education, and retention strategies at Southern New Hampshire University’s Global …
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S1 - E75 - Understanding the students you serve (Generation X’ers, millennials, Generation Z’ers, etc.) (Data)
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It is important for college campuses to study their students, collect data on them so they better understand their unique qualities, and then determine how to best serve them. A common challenge that many campuses face is making sure that campus practices, policies, approach, and culture match the students that they serve. The students on our campu…
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S1 - E74 - Expert Session - Dr. Christine Salvesen (University of Arizona)
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Dr. Christine Salvesen joins co-hosts Jared Tippets and Eric Kirby to share her knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Christine Salvesen serves as the Chief Retention Officer and Associate Vice Provost for Student Success & Retention Innovation at the University of Arizona. She…
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FACULTY OFFICE HOURS - WHO ARE THEY FOR? One of the things that has always surprised us was the unwillingness of first-year students to visit faculty during office hours. After talking to many students, we realized the unwillingness was not intentional and that they thought that professor office hours were times faculty were NOT to be disturbed. Th…
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S1 - E72 - Expert Session - Dr. Amber Williams (University of Tennessee, Knoxville)
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Dr. Amber Williams joins co-hosts Jared Tippets and Eric Kirby to share her knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Amber Williams is the Vice Provost for Student Success at the University of Tennessee, Knoxville where she provides oversight to various departments, encompassing A…
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S1 - E71 - Finding faculty “Campus Influencers” who support the retention effort (Culture)
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Campuses that have great success in increasing their retention and completion rates have faculty who are actively engaged in this student success effort. In fact, there is substantial evidence in the literature that faculty may be the strongest influencers in helping students persist and graduate. And, it is easy to see why, because they spend sign…
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S1 - E70 - Expert Session - Dr. Amelia Parnell (NASPA – Student Affairs Administrators in Higher Education)
41:54
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Dr. Amelia Parnell joins co-hosts Jared Tippets and Eric Kirby to share her knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Dr. Amelia Parnell is vice president for research and policy at NASPA – Student Affairs Administrators in Higher Education, where she leads many of the Association’s sc…
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We recognize that it is critical for incoming students to feel supported. Therefore, from the time a student commits to our institution (through the paying of their enrollment deposit) to the start of fall semester, we have 38 points of contact with each incoming student. These forms of communication include a welcome letter; outreach through phone…
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S1 - E68 - Expert Session - Dr. Beth Lingren Clark (University of Minnesota–Twin Cities)
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Dr. Beth Lingren-Clark joins co-hosts Jared Tippets and Eric Kirby to share her knowledge, wisdom, and insights on how campuses can increase their retention and student success efforts! Beth Lingren Clark is the Associate Vice Provost for Retention and Transition Programs in the Office for Undergraduate Education at the University of Minnesota – Tw…
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