Oil pump manufacturer experienced a myriad of issues when one of their main lines went out of operation unexpectedly Pain Points Summary: Manufacturer failed to schedule preventative maintenance on their lines, resulting in an unforeseen issue knocking out a line for two weeks The operation leader and team of schedulers spent two full days working …

This episode focuses on an automotive OEM’s paint shop operation. This automotive company has operations around the world but the paint shop operation I will be focusing on has ties to their vehicles produced in the eastern parts of the United States and western parts of Europe. The simplified problem statement from the customer was this: Help us t…

Episode Summary: Metal fabrication provider wanted to make sure their top customer, based on revenue, was always given priority when sales input an order from them Pain Points Summary: Sales dropped orders into the ERP and CRM systems at all hours of the day – typically after the 1st hour of shift one beginning Sales would promise a delivery date w…