Want to know what it's really like to run your own business? Making It Work puts you in a room with entrepreneurs who want to kick out conventional wisdom and take you through the highs and lows of starting a company from scratch. This is not a podcast just about success stories. So if you're a self-starter and want it straight, this is the series for you.
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Bitesize #30: Is company culture just a fad?
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This is a bitesize compilation of all the best bits from our Season 3 special. Ben Brooks explores the value of company culture for small businesses. Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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Bitesize #29: What mistakes did these entrepreneurs make?
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This is a bitesize compilation of all the best bits from Season 3, Episode 9. Our entrepreneurs discussed the mistakes they made in that first year. Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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Bitesize #28: When is it time to quit your job?
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This is a bitesize compilation of all the best bits from Season 3, Episode 8. When is it finally time to quit the day job? Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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Bitesize #27: Is micromanagement inevitable?
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This is a bitesize compilation of all the best bits from Season 3, Episode 7. In this episode, our entrepreneurs discussed the tricky topic of micromanagement. Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkof…
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Bitesize #26: Can you read your customers’ minds?
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This is a bitesize compilation of all the best bits from Season 3 Episode 6. Navigating the murky waters of customer opinions. Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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This is a bitesize compilation of all the best bits from Season 3, Episode 5. In an SEO-led world, how can entrepreneurs gain that vital edge? Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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Bitesize #24: How do you create an on-budget unboxing experience?
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This is a bitesize compilation of all the best bits from Season 3, Episode 4. Our entrepreneurs discuss the value of awesome packaging. Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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Bitesize #23: Why do entrepreneurs suck at celebrating?
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This is a bitesize compilation of all the best bits from Season 3, Episode 3. Just why do entrepreneurs find it so hard to stop and smell the flowers? Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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Bitesize #22: Why are supply chains so clogged up?
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This is a bitesize compilation of all the best bits from Season 3, Episode 2. Supply chains are rattling worldwide. How do small businesses cope? Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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This is a bitesize compilation of all the best bits from Season 3, Episode 1. How do you hire – and keep – good people? Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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BITESIZE #20: Is it worth your time to keep innovating?
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This is a bitesize compilation of all the best bits from Season 2, Episode 4. In this episode, our entrepreneurs discuss the role that innovation plays in the path to success.Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com…
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BITESIZE #19: Is it worth selling outside the US?
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This is a bitesize compilation of all the best bits from Season 2, Episode 7. We talk about the pros and cons of going global.Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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BITESIZE #18: How do entrepreneurs manage the manic holiday season?
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This is a bitesize compilation of all the best bits from Season 2, Episode 1. Our entrepreneurs discuss the opportunities and challenges of seasonal selling.Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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BITESIZE #17: How do you deal with bad reviews?
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This is a bitesize compilation of all the best bits from Season 2, Episode 6. Online reviews are a hot topic. How do you handle the raters and haters? Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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BITESIZE #16: How is the retail landscape changing?
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This is a bitesize compilation of all the best bits from our Season 2 ‘Ask the Expert’ Special. Jason ‘Retailgeek’ Goldberg discusses the changing retail landscape for small business owners. Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges.…
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BITESIZE #15: Should you hire friends and family?
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This is a bitesize compilation of all the best bits from Season 1, Episode 3. What are the pros and cons of hiring your nearest and dearest?Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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BITESIZE #14: How do you deal with your competitors?
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This is a bitesize compilation of all the best bits from Season 1, Episode 8. Competition is a constant companion to doing business, but just how can small companies compete with the giants?Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. …
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BITESIZE #13: What’s the best way to fire someone?
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This is a bitesize compilation of all the best bits from Season 1, Episode 2. In this episode, we talked about the tricky business of firing your employees.Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffer…
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BITESIZE #12: How can you keep your employees happy on a budget?
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This is a bitesize compilation of all the best bits from Season 1, Episode 7. In a competitive employee market, just how can you make your people feel valued?Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWorkoffe…
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This is a bitesize compilation of all the best bits from Season 1, Episode 6. Our entrepreneurs talked about the shark-infested waters of investors and investing.Exclusive offer for Making It Work listeners! Open a FedEx account and SAVE UP TO 40% on shipping services, including residential and delivery area surcharges. Visit fedex.com/MakingitWork…
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We all make mistakes. And making mistakes can be frustrating, even if we all know, deep down, that’s the best way to learn. But when you’ve raised the stakes and invested all of your time, energy and money into a brand new business, that frustration can turn into disaster and failure. The question is, at what point does a mistake go from 'vital lif…
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8. Goodbye Healthcare: When is it Time to Finally Quit Your Job?
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We’ve all thought about quitting our jobs. Some may have even fantasized about it. But while most of us are waiting for that lottery payout before we march into our boss’s office, entrepreneurs will have to bite the bullet at some point. The burning question is: when? In Season 3, Episode 8 of Making It Work, we speak to Graham Veysey and Fisk Bigg…
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7. My Way or the Highway: Do Entrepreneurs Have a Problem with Micromanagement?
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Small business owners can have a big problem with micromanagement. But one person’s toxic work culture can be another’s collaborative approach, and when you own your own business, striving for perfection can mean you’re a stickler for a tried-and-tested method. So is micromanagement even a bad thing? In Season 3, Episode 7 of Making It Work, we spe…
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Ask the Expert Special: HR Influencer Ben Brooks on Culture and Diversity
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We've already given the Making It Work entrepreneurs quite the grilling this season. So as they take time out to source new suppliers and update their investors, Tom got a class in 'culture' from HR Influencer Ben Brooks. In this Season 3 'Ask the Expert' special of Making It Work we talk to PILOT CEO Ben Brooks about why a distinct company culture…
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6. Survey Says: What do Your Customers Really Think?
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"Got a minute? We'd love to hear your feedback" is a phrase we've all become familiar with. Whether it's through a pop-up, email or good old-fashioned phone call, small businesses are keener than ever to know what we think. But in an era of social media and online reviews, is this candid criticism always welcome? In Episode 3, Season 6 of Making It…
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5. Content is King: Is SEO Really Worth Your Time?
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SEO is the holy grail of online marketing. But optimizing your content to rank higher on Google can be easier said than done, especially if you're an entrepreneur who's strapped for time and strapped for cash. Let's see how these business owners create content that reflects their brand story, and how you can do the same – on a budget. In Episode 5,…
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4. Think Inside the Box: How to Create a Unique Unboxing Experience
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The pandemic really boosted online shopping and home deliveries, paving the way for a whole different kind of retail therapy: the unboxing experience. After all, retail stores don't really care about the box that products are delivered in – but if you buy direct from a small business, you want to know the story behind their product. Let's find out …
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3. It's My Party: When is it Time to Celebrate Success?
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We all have personal goals. But, as we strive to achieve them, it can be difficult to recognize those milestones along the way. By their own admission entrepreneurs have chosen a vocation with no end in sight, but with this limitless potential comes fierce determination – hardly a recipe for celebrating success. In Episode 3, Season 3 of Making It …
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2. Choke Point: How Entrepreneurs are Handling the Supply Chain Crisis
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In a 'next day delivery world' we're used to getting the products we buy, fast. But what does this mean for the entrepreneurs who make them? In pursuit of high quality goods and that rapid last mile, small businesses are enduring piles of paperwork, material shortages and longer lead times than ever. And that was before the pandemic. In Season 3 Ep…
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1. Can You Start Monday? How to Hire Good People
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When it comes to recruitment, entrepreneurs are now culture vultures. Interview questions used to be limited to past experience, salary expectations and your biggest weakness. Now interviewees are expected to bone up on the company culture and commit to embracing its mission and values. But in a tight labor market, does this still make sense? In Se…
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Season 3 Coming Soon! (Making It Work TEASER)
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This Summer, we are back. On June 16, we drop the first episode of a brand new season of Making It Work. So remember to join Kelli and Tom, as they talk to a whole new set of remarkable business owners and lift the lid on what life is really like as an entrepreneur. Don’t forget to subscribe so you never miss an episode of Making It Work: the podca…
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BITESIZE #10: How Does Entrepreneurship Change Your Life?
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Hi there, and welcome to this special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 2, Episode 9. It was an episode about self-reflection, as we asked the entrepreneurs to look at their present and past selves and speak about how entrepreneurship changed their lives. You can list…
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BITESIZE #9: Do We Talk Enough About Mental Health?
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Welcome to this special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 2, Episode 8. This time we discussed struggles with mental health. A warning that some of it will be difficult to listen to but these small business owners and everyone here at Making It Work want you to know t…
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BITESIZE #8: What’s The Right Price For Your Goods?
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Welcome to this special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 2, Episode 5. We talked to four entrepreneurs about a very tricky topic- how to price your goods. You can listen to the entire episode over here https://www.fedex.com/en-us/small-business/making-it-work-podcast…
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BITESIZE #7: How Do You Build Your Online Store?
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Welcome to this special episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 2, Episode 3, where we talked about how to get your store online. You can listen to the entire episode over here https://www.fedex.com/en-us/small-business/making-it-work-podcast/how-to-build-an-online-store.html And if…
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BITESIZE #6: Working Round The Clock – Good For Business Or Fast Path To Burnout?
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Hi there, thanks for tuning in to this special bitesize episode of Making It Work.This is not a new episode but a collection of some of the best bits from Season 2, Episode 2, where the entrepreneurs talked about how they manage their precious time. You can listen to the entire episode over here https://www.fedex.com/en-us/small-business/making-it-…
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This is a special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 1 Episode 10, where we asked our entrepreneurs to reflect on their time in business and tell us truthfully: when is it time to just give up and just call it a day? You can listen to the entire episode over here https…
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BITESIZE #4: How Do You Scale Your Business?
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Welcome to this special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 1 Episode 9, where we tackled the tricky topic of when to scale your business and asked: Can big ever be too big? You can listen to the entire episode over here https://www.fedex.com/en-us/small-business/making…
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BITESIZE #3: Are Online Influencers the Way to Go?
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Welcome to this special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 1 Episode 5, where five entrepreneurs taught us how to market your business in the age of influencers and Instafame. You can listen to the entire episode over here https://www.fedex.com/en-us/small-business/mak…
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BITESIZE #2: How Do You Work with Factories Abroad?
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Thank you for tuning in to this special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from Season 1 Episode 4, where we talked to five entrepreneurs about the realities of working with factories in the US and abroad, and treading the fine line between quality and profit margin. You can liste…
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BITESIZE #1: When Should Entrepreneurs Start Paying Themselves?
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Welcome to this special bitesize episode of Making It Work. This is not a new episode but a collection of some of the best bits from our very first episode, where we discussed the important question: when should you start paying yourself? We talk to five entrepreneurs to get their advice on the delicate matter of paying yourself as a new business f…
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9. Small Business Owners Reflect: How Entrepreneurship Changed Me
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In a time characterized by constant change, we’re reminded that we’re always evolving as human beings. Certain life choices or big events can shape a person’s life – and who better to testify to this than small business owners. In Season 2 Episode 9 of Making It Work we speak to Casey Kelley of Blended Designs, Ebun Olaloye of Live Breathe Futbol, …
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8. You're Not Alone: The Entrepreneurs Discuss Struggles with Mental Health
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The pressures of entrepreneurship can sometimes be too much to handle. No wonder then that small business owners often suffer with depression and anxiety. But are struggles with mental health an inevitability when you own a company? It's time to talk. In Season 2 Episode 8 of Making It Work we speak to Mayra Hernandez of Back of the Yards Coffee Co…
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7. Going Global: Is It Worth Selling Your Products Outside the US?
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In an increasingly globalized world, it's never been easier for small businesses to reach new markets. So why do so many US entrepreneurs shun international sales to keep things ticking along at home? We’re going to take a look at the realities of going global and how the rewards can offset the risk. In Season 2 Episode 7 of Making It Work we speak…
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6. Raters and Haters: How to Respond to Your Reviewers
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When you're deciding which product to buy, online reviews are most people's first port of call. But what do small business owners think of the feedback? In Season 2 Episode 6 of Making It Work we speak to Manasi Gangan of Nested Bean, Casey Kelley of Blended Designs, Dahlia Rizk of Buckle Me Baby Coats and Paul Pallas of SWISCO. From seeking out ne…
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When you're passionate about your product, the price tag can often come as an afterthought. But when you factor in marketing, manufacturing and those sometimes-fiddly customs fees, it's vital you think about your margin. Otherwise, you could be looking at a loss. In Season 2 Episode 5 of Making It Work we speak to Mayra Hernandez of Back of the Yar…
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4. Reinventing the Wheel: Do You Need to Constantly Innovate?
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There are few words that get thrown around in the world of entrepreneurship as much as 'innovation'. And while for many, it brings about thoughts of Marie Curie and George Washington Carver, for small business owners being innovative is just one more way to survive. In Season 2 Episode 4 of Making It Work we speak to Kat Samardzija of Locker Lifest…
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Ask the Expert Special: Jason "Retailgeek" Goldberg
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We thought it was time to give the Making it Work entrepreneurs a bit of a break. So as they catch up on calls and tweak their Ts & Cs, Tom chewed the fat with Jason "Retailgeek" Goldberg. In this Season 2 'Ask the Expert' special of Making It Work we ask Publicis Groupe's Jason Goldberg what the future holds for retail businesses. Nobody could hav…
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3. Click and Mortar: How to Build an Online Store
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With online store builders like Shopify, it's never been easier to attract the mass market. But should you go all in with your own website or dip your toe in the water with Etsy or eBay? In Season 2 Episode 3 of Making It Work we speak to Kat Samardzija of Locker Lifestyle, Ebun Olaloye of Live Breathe Futbol, Nik Hawks of Paleo Treats and Paul Pal…
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2. Let Me Pencil You In: Why are Entrepreneurs So Bad at Turning Off?
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Working round the clock has always been a strong symbol of entrepreneurship. But does it do you and your business any good in the long term, or is it just a fast path to burnout? In Season 2 Episode 2 of Making It Work we speak to Dahlia Rizk of Buckle Me Baby Coats, Nik Hawks of Paleo Treats, Kat Samardzija of Locker Lifestyle and Mayra Hernandez …
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